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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

284741 Views

529 replies

34 likes

Account
Free
  • 284741 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13571 Views

6 replies

11 likes

Security
  • 13571 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539306 Views

990 replies

114 likes

Account
  • 539306 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129504 Views

74 replies

12 likes

Account
Login
Premium
  • 129504 Views
  • 74 replies
  • 12 likes

Name not disappearing after disabling listening activity

How do you tell if someone has disabled their listening activity? When I disable my listening activity, I've noticed that my name stays in the people friends activity panel but doesn't update. I don't disappear. Is this a glitch? I thought your name ...

Newbie

How do you tell if someone has disabled their listening activity? When I disable my listening activity, I've noticed that my name stays in the people friends activity panel but doesn't update. I don'...

Maxim

Spotify Star

726 Views

1 replies

0 likes

Account
  • 726 Views
  • 1 replies
  • 0 likes

Cannot change country

I bought a plan and after a month i have to move to a new country. I want to change my country. I go to change country, it says i need to put a form of payment that is acceptable to new country. I go and put credit card from new country in payment me...

Visitor

I bought a plan and after a month i have to move to a new country. I want to change my country.  I go to change country, it says i need to put a form of payment that is acceptable to new countr...

Maxim

Spotify Star

370 Views

1 replies

0 likes

Account
  • 370 Views
  • 1 replies
  • 0 likes

Eqfy don't finds Spotify

Signals "unknown media" in Eqfy

Visitor

Signals "unknown media" in Eqfy

Maxim

Spotify Star

191 Views

1 replies

0 likes

  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot login to spotify

I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?

Visitor

I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?

Eni

Moderator

2430 Views

3 replies

0 likes

  • 2430 Views
  • 3 replies
  • 0 likes

Premium

When logging into my account it says i don't have premium, but my bank statement clearly says money was taken out on December the 1st None of the below information is required. However, the more you how do I contact a person to rectify thiseasier it ...

Visitor

When logging into my account it says i don't  have premium, but my bank statement clearly says money was taken out on December  the 1st None of the below information is required. However, t...

Luke

Spotify Star

693 Views

1 replies

0 likes

Account
Premium
Subscription
  • 693 Views
  • 1 replies
  • 0 likes

Solved!! Leaving Family plan and creating Duo plan

I am not able to figure out how to leave the Family plan of which I am currently member and creating a Duo plan instead without affecting the existing Family plan for the other members.

Newbie

I am not able to figure out how to leave the Family plan of which I am currently member and creating a Duo plan instead without affecting the existing Family plan for the other members. 

Maxim

Spotify Star

579 Views

1 replies

0 likes

Account
Subscription
  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I re-send a verification email for my Spotify Account?

PlanFreeCountry USAOperating SystemWindows 10 My Question or IssueI need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how to do that), and I'm unable to find any way to do that.

Newbie

Plan Free Country  USA Operating System Windows 10   My Question or Issue I need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how...

DooBeeDubious

Casual Listener

3397 Views

2 replies

0 likes

Account
  • 3397 Views
  • 2 replies
  • 0 likes

Plan is incorrect and voucher applied wrongly

PlanWas on Premium Duo should be on PremiumCountryUKDeviceN/AOperating SystemN/A My Question or IssueI cancelled my premium duo as Daughter was moving out. Change to Individual Premium and applied a gift card for 12 months premium but now showing pla...

Regular

Plan Was on Premium Duo should be on Premium Country UK Device N/A Operating System N/A   My Question or Issue I cancelled my premium duo as Daughter was moving out. Change to Individu...

Maxim

Spotify Star

361 Views

3 replies

0 likes

Premium
Subscription
  • 361 Views
  • 3 replies
  • 0 likes

Why do I have 2 accounts with the same username and password.

I have an account on my phone, username and email and I have an account I loginto over the web, username and . One account is on dual premium with my wife (online account) and the other is on individual premium (phone account). I want 1 account an...

Visitor

I have an account on my phone, username  <snip - moderator edit> and email <snip - moderator edit> and I have an account I loginto over the web, username <snip ...

kaworu_bloodpaw

Roadie

278 Views

1 replies

0 likes

Account
  • 278 Views
  • 1 replies
  • 0 likes

Following the upgrade to a new smartphone I am unable to see my songs on this device

PlanPremium (Family)CountryUKDeviceSamsung Galaxy A23 5GOperating System Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have upgraded to a new phone which replaced the existing. Spotify was installed but did not have any of m...

Visitor

Plan Premium (Family) Country UK Device Samsung Galaxy A23 5G Operating System Android 13 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have upgraded to a new p...

Maxim

Spotify Star

334 Views

1 replies

0 likes

Account
  • 334 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Discover who is the owner of a Podcast

Hi.I should have access to a podcast of my institution.Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore.Is there a way to find it?Here is the link to the show: https://open.spotify.com/show/2OqewMM...

Casual Listener

Hi. I should have access to a podcast of my institution. Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore. Is there a way to find it? Here is ...

DaniloCSilva

Casual Listener

1368 Views

2 replies

0 likes

Account
  • 1368 Views
  • 2 replies
  • 0 likes

Superuser Contribution I was Abo-Manager. Now I`m the member. But on spotify app i cannot change

My wife is Abo-Manager. And I used also the Manager-Account. Now we have created a member. But on my Smarthphone, the Sportify App allways use the Master-login. but I like to use my own Login

Visitor

My wife is Abo-Manager. And I used also the Manager-Account. Now we have created a member. But on my Smarthphone, the Sportify App allways use the Master-login. but I like to use my own Login

Maria

Moderator

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution não consigo entrar com o número de celular

não consigo logar no meu spotify com a opção entrar com número de telefone. já faz duas semanas que tento logar todos os dias e nunca consigo. sempre coloco meu numero de forma correta aparece a opção "verifique seu número de telefone, você pode tent...

Visitor

não consigo logar no meu spotify com a opção entrar com número de telefone. já faz duas semanas que tento logar todos os dias e nunca consigo. sempre coloco meu numero de forma correta aparece a opçã...

Prague

Community Legend

2387 Views

1 replies

1 likes

Login
  • 2387 Views
  • 1 replies
  • 1 likes

Superuser Contribution My second phone wont connect to Spotify

Got a new iphone and wont allow me to connect even though I am putting in the right password. Sends a notification to my email about a new device but wants me to reset my password which I have already done. Can i no longer use both of my phones?

Visitor

Got a new iphone and wont allow me to connect even though I am putting in the right password. Sends a notification to my email about a new device but wants me to reset my password which I have alread...

Joan

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Changing from family plan (as a member) to Duo without losing playlists etc.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am member of a Family plan but would like to change to a duo plan with my partner. It seems...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am&nb...

Maxim

Spotify Star

585 Views

1 replies

0 likes

Subscription
  • 585 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create a Spotify password with email login with account created with facebook

PlanPremium IndividualCountryUnited StatesDeviceGoogle Pixel 3, Microsoft Surface Pro XOperating SystemWindows 10, Android 14 My Question or IssueI'm trying to make it possible to log in to my spotify with an email and password. I followed the initia...

Newbie

Plan Premium Individual Country United States Device Google Pixel 3, Microsoft Surface Pro X Operating System Windows 10, Android 14   My Question or Issue I'm trying to make it possib...

Joan

Moderator

1355 Views

1 replies

0 likes

Login
Premium
  • 1355 Views
  • 1 replies
  • 0 likes

trying to change plan

This message keeps popping up when I try to change my plan from premium duo to individual, is this feature down right now? I don't want to get billed for the duo plan when i wont be using it anymore. errorOops! Something went wrong, please try again.

Visitor

This message keeps popping up when I try to change my plan from premium duo to individual, is this feature down right now? I don't want to get billed for the duo plan when i wont be using it anymore....

Billy-J

Spotify Star

708 Views

3 replies

0 likes

Account
  • 708 Views
  • 3 replies
  • 0 likes

Superuser Contribution Always a problem in login while using email id

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

Media.jfif

Spotify Star

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

TanyaS

Spotify Star

800 Views

2 replies

0 likes

  • 800 Views
  • 2 replies
  • 0 likes