Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
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PlanFreeCountryUS/FranceDevicePixel 2XLOperating SystemAndroid 10 My Question or IssueThis is the famous "you're offline" login issue, but none of the solutions posted here works. When I try login on android, I get the "you are offline, check your co...
PlanPremiumCountryUk My Question or IssueI have applied and been verified by SheerID for student discount however when I now try to apply it it get stuck on the screen shown in the attachment. I have tried in my phone and laptop and on mobile data an...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Hi guys,I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the added screenshot). Can you please advice from your own ex...
I can't login to my spotify app. Prompt message always say "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers me to changing my password. I've changed my passwo...
I'm so confused right now. I created my spotify account via facebook connect. But now I need my username and password in order to connect my spotify account to mint or just to be able to sign into my account without facebook. But I can't! I can't log...
Hello!My friend signed up ages ago and doesn’t remember the password. Whenever he tries to Log In using his email address, and use the forgot password option, it says, "The username or email you provided is not associated with an active Spotify accou...
Hi!Some time ago a label/promo channel uploaded my 2 songs on Spotify. I think it created my artist profile/page. When I log in to my official account I cannot see any thing. How do I fix that? I am new into Spotify, hope i'll get some help there!
Windows10, Desktop.So I saw my spotify desktop username was (bunch of numbers)I discovered I needed to set display name. I could not do it on desktop so I did on mobile.That worked.I went to desktop, display name still all numbers.So I logged out; to...
I've been using the same (free) account for three years and never changed my username or password. Today I opened spotify only to find out that I've been logged out and when I tried to log in it said that I'm using invalid username or password. After...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Hi. Yesterday, I did a very strange thing. I decided to log out of my Spotify Account, without knowing what my password was. Some of you might just tell me to have a reset password link to my email, but sadly, I can't. There are a few reasons, which ...
I asked my son to start a subscription, but he started with an account he used to use in the past and today he no longer has access to email, when he realized it was this account he simply switched accounts, but somehow when I do my subscription in a...
PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro, PCOperating SystemiOS 13.5.1, Windows 10My Question or IssueWhat is the point of having a Display Name if it's not being used in place of the unchangeable random string of characters that is a usern...
I updated my Avatar Image via the Spotify Artist App on my phone.If I log in via the PC it shows me the new Avatar Image, but just through the Spotify Artist section. If I look up my Account through the regular Spotify App it hasn't updatet anythingW...
I was out at work yesterday and i stopped by an under armor shoe store and popped my airpods in, all of a sudden my music starts skipping without my doing anything, i thought nothing of it and restarted my spotify. it kept happening so i was like uhh...
who owns the account of someone who passed away?
Hey so around late 2018 I wasn’t able to log into my account with a different email address so I just created another one with a different email address than the one before and just followed my playlists from the other one. But recently, Spotify has ...
When I search for my account using either my username or my profile name it doesn't come up. I've asked friends to search for me and I've also searched on my other Spotify Premium account and I can't find this account. It is for a company that I work...
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