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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170894 Views
  • 695 replies
  • 57 likes
  • Account
  • 170894 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090024 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090024 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51848 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51848 Views
  • 58 replies
  • 8 likes

Solved!!Superuser Contribution Impossible to log-in even after reinstall Andoird app

PlanFreeCountryUS/FranceDevicePixel 2XLOperating SystemAndroid 10 My Question or IssueThis is the famous "you're offline" login issue, but none of the solutions posted here works. When I try login on android, I get the "you are offline, check your co...

  • Casual Listener
  •   Plan Free Country US/France Device Pixel 2XL Operating System Android 10   My Question or Issue This is the famous "you're offline" login issue, but none of the solutions poste...
  • EtienneFr
  • Casual Listener
  • 491 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 491 Views
  • 2 replies
  • 1 likes

Superuser Contribution UK student discount

PlanPremiumCountryUk My Question or IssueI have applied and been verified by SheerID for student discount however when I now try to apply it it get stuck on the screen shown in the attachment. I have tried in my phone and laptop and on mobile data an...

  • Casual Listener
  •   Plan Premium Country Uk   My Question or Issue I have applied and been verified by SheerID for student discount however when I now try to apply it it get stuck on the screen shown ...
  • Elena
  • Moderator
  • 258 Views
  • 3 replies
  • 0 likes
  • Account
  • 258 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Something Went Wrong" Message l Can't Log in (this is day 2)

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Ivan
  • Spotify Legend
  • 1179 Views
  • 1 replies
  • 1 likes
  • Account
  • 1179 Views
  • 1 replies
  • 1 likes

Determine my artist page genre

Hi guys,I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the added screenshot). Can you please advice from your own ex...

  • Regular
  • Hi guys, I'm trying to understand what is the best practice to let Spotify know my genre (in my case it's 'indie pop'). As I see for now, the artists API return that I have no genre (see in the ad...
  • Danpatra
  • Regular
  • 724 Views
  • 2 replies
  • 0 likes
  • Account
  • 724 Views
  • 2 replies
  • 0 likes

Solved!! Can't login to app, saying "Offline"

I can't login to my spotify app. Prompt message always say "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers me to changing my password. I've changed my passwo...

  • Newbie
  • I can't login to my spotify app. Prompt message always say "You are currently set to offline", but I'm connected to the internet. After a while it just asks if I "need help logging in?" but it refers...
  • Noah
  • Spotify Star
  • 47722 Views
  • 10 replies
  • 5 likes
  • Login
  • 47722 Views
  • 10 replies
  • 5 likes

Superuser Contribution What is my username and password?

I'm so confused right now. I created my spotify account via facebook connect. But now I need my username and password in order to connect my spotify account to mint or just to be able to sign into my account without facebook. But I can't! I can't log...

  • Regular
  • I'm so confused right now. I created my spotify account via facebook connect. But now I need my username and password in order to connect my spotify account to mint or just to be able to sign into my...
  • TYiYT
  • Casual Listener
  • 4394 Views
  • 14 replies
  • 1 likes
  • Account
    Login
  • 4394 Views
  • 14 replies
  • 1 likes

Solved!!Superuser Contribution Can’t log in and reset password

Hello!My friend signed up ages ago and doesn’t remember the password. Whenever he tries to Log In using his email address, and use the forgot password option, it says, "The username or email you provided is not associated with an active Spotify accou...

  • Casual Listener
  • Hello! My friend signed up ages ago and doesn’t remember the password. W henever he tries to  Log In using his email address, and use the forgot password option, it says, " The username or e...
  • Jutta911
  • Casual Listener
  • 685 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 685 Views
  • 2 replies
  • 0 likes

Solved!! Multiple artist accounts

Hi!Some time ago a label/promo channel uploaded my 2 songs on Spotify. I think it created my artist profile/page. When I log in to my official account I cannot see any thing. How do I fix that? I am new into Spotify, hope i'll get some help there!

  • Newbie
  •   Hi! Some time ago a label/promo channel uploaded my 2 songs on Spotify. I think it created my artist profile/page. When I log in to my official account I cannot see any thing. How do I fix...
  • ShaunAsakura
  • Visitor
  • 1205 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 1205 Views
  • 2 replies
  • 0 likes

cant login on desktop after logging out. deleted facebook ages ago.

Windows10, Desktop.So I saw my spotify desktop username was (bunch of numbers)I discovered I needed to set display name. I could not do it on desktop so I did on mobile.That worked.I went to desktop, display name still all numbers.So I logged out; to...

  • Visitor
  • Windows10, Desktop. So I saw my spotify desktop username was (bunch of numbers) I discovered I needed to set display name.  I could not do it on desktop so I did on mobile. That worked....
  • user-removed
  • Not applicable
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username changed itself to random characters

I've been using the same (free) account for three years and never changed my username or password. Today I opened spotify only to find out that I've been logged out and when I tried to log in it said that I'm using invalid username or password. After...

  • Visitor
  • I've been using the same (free) account for three years and never changed my username or password. Today I opened spotify only to find out that I've been logged out and when I tried to log in it said...
  • Xenia
  • Moderator
  • 1810 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 1810 Views
  • 1 replies
  • 0 likes

JolinaV_MNL

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
  • 207 Views
  • 1 replies
  • 0 likes

Forgot Password! Can't log in

Hi. Yesterday, I did a very strange thing. I decided to log out of my Spotify Account, without knowing what my password was. Some of you might just tell me to have a reset password link to my email, but sadly, I can't. There are a few reasons, which ...

  • Regular
  • Hi. Yesterday, I did a very strange thing. I decided to log out of my Spotify Account, without knowing what my password was. Some of you might just tell me to have a reset password link to my email, ...
  • Billy-J
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • can't log in
    forgot password can't log in
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't have account access

I asked my son to start a subscription, but he started with an account he used to use in the past and today he no longer has access to email, when he realized it was this account he simply switched accounts, but somehow when I do my subscription in a...

  • Newbie
  • I asked my son to start a subscription, but he started with an account he used to use in the past and today he no longer has access to email, when he realized it was this account he simply switched a...
  • freddieevaready
  • Visitor
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
  • 335 Views
  • 2 replies
  • 0 likes

Superuser Contribution Use my Display Name not my random Username

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro, PCOperating SystemiOS 13.5.1, Windows 10My Question or IssueWhat is the point of having a Display Name if it's not being used in place of the unchangeable random string of characters that is a usern...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Pro, PC Operating System iOS 13.5.1, Windows 10 My Question or Issue What is the point of having a Display Name if it's not being used in ...
  • Elena
  • Moderator
  • 665 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 665 Views
  • 1 replies
  • 0 likes

Avatar Image isn't updating

I updated my Avatar Image via the Spotify Artist App on my phone.If I log in via the PC it shows me the new Avatar Image, but just through the Spotify Artist section. If I look up my Account through the regular Spotify App it hasn't updatet anythingW...

  • Visitor
  • I updated my Avatar Image via the Spotify Artist App on my phone. If I log in via the PC it shows me the new Avatar Image, but just through the Spotify Artist section. If I look up my Account throug...
  • Billy-J
  • Spotify Star
  • 3846 Views
  • 2 replies
  • 0 likes
  • Account
  • 3846 Views
  • 2 replies
  • 0 likes

My Spotify Has Been Compromised

I was out at work yesterday and i stopped by an under armor shoe store and popped my airpods in, all of a sudden my music starts skipping without my doing anything, i thought nothing of it and restarted my spotify. it kept happening so i was like uhh...

  • Visitor
  • I was out at work yesterday and i stopped by an under armor shoe store and popped my airpods in, all of a sudden my music starts skipping without my doing anything, i thought nothing of it and restar...
  • YulTheWizard
  • Composer
  • 291 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 291 Views
  • 2 replies
  • 0 likes

Solved!! Dead person’s account

who owns the account of someone who passed away? 

  • Composer
  • who owns the account of someone who passed away? 
  • YulTheWizard
  • Composer
  • 332 Views
  • 1 replies
  • 1 likes
  • Account
  • 332 Views
  • 1 replies
  • 1 likes

Account problems

Hey so around late 2018 I wasn’t able to log into my account with a different email address so I just created another one with a different email address than the one before and just followed my playlists from the other one. But recently, Spotify has ...

  • Visitor
  • Hey so around late 2018 I wasn’t able to log into my account with a different email address so I just created another one with a different email address than the one before and just followed my playl...
  • Billy-J
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account doesn't show up when you search for it

When I search for my account using either my username or my profile name it doesn't come up. I've asked friends to search for me and I've also searched on my other Spotify Premium account and I can't find this account. It is for a company that I work...

  • Casual Listener
  • When I search for my account using either my username or my profile name it doesn't come up. I've asked friends to search for me and I've also searched on my other Spotify Premium account and I can't...
  • YulTheWizard
  • Composer
  • 819 Views
  • 8 replies
  • 0 likes
  • Account
  • 819 Views
  • 8 replies
  • 0 likes

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