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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83436 Views

29 replies

0 likes

  • 83436 Views
  • 29 replies
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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104479 Views

10 replies

3 likes

Account
Login
  • 104479 Views
  • 10 replies
  • 3 likes

Double charged every month since 2015

Hi, I've just realized that I've been getting double charged for my Spotify Premium account ever since June 2015 (totaling 28 months). I've paid 99 SEK for my account directly to Spotify every month (except for the month of October 2015 when I wasn't...

Newbie

Hi,   I've just realized that I've been getting double charged for my Spotify Premium account ever since June 2015 (totaling 28 months). I've paid 99 SEK for my account directly to Spotify eve...

user-removed

Not applicable

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Normal Premium to Student Premium

Greetings, I currently am subscribed to a "normal" Premium account. I'm currently a student at Auburn University (War Eagle) and have heard that I could pay a lesser fee each month for my premium account. I don't want to lose all of my playlists or d...

Casual Listener

Greetings,   I currently am subscribed to a "normal" Premium account. I'm currently a student at Auburn University (War Eagle) and have heard that I could pay a lesser fee each month for my pr...

user-removed

Not applicable

786 Views

4 replies

0 likes

  • 786 Views
  • 4 replies
  • 0 likes

Can't activate Premium

Alrighty: i'm stuck in a Pay-Pal autorisation loop. I deleted my Facebook Account (Completely!) my Spotify Account was creatred with. So i created a new account that is made with my E-Mail and not with Facebook. I think Spotify won't autorise my Pay-...

Newbie

Alrighty: i'm stuck in a Pay-Pal autorisation loop. I deleted my Facebook Account (Completely!) my Spotify Account was creatred with. So i created a new account that is made with my E-Mail and not wi...

macjstry7

Regular

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Solved!! Disabled account

So I recently got out of a relationship with my X Girlfriend and we were splitting a Spotify family plan between the 2 of us, we put her debit card info on my account since I already had a spotify account for the last year or so and I didn't want to ...

Casual Listener

So I recently got out of a relationship with my X Girlfriend and we were splitting a Spotify family plan between the 2 of us, we put her debit card info on my account since I already had a spotify ac...

osornios

Spotify Star

689 Views

3 replies

0 likes

Account
  • 689 Views
  • 3 replies
  • 0 likes

How to take over the page of my band that has been created from others/automatically

Hi,the page of the band already exists, we don't know if the label who has got the royalties of old albums made that account or it's been created automatically.Now we need to login to upload next releases. How can we solve that problem?Thanks a lot!

Newbie

Hi, the page of the band already exists, we don't know if the label who has got the royalties of old albums made that account or it's been created automatically. Now we need to login ...

190 Views

0 replies

0 likes

Account
  • 190 Views
  • 0 replies
  • 0 likes

I can't log back in

I got logged out this morning and when I went to log back in, I couldn't. I tried to reset my password and it said my account name didn't even exist, even though I logged into my other Spotify profile and used a playlist MADE BY THE OTHER ACCOUNT. My...

Casual Listener

I got logged out this morning and when I went to log back in, I couldn't. I tried to reset my password and it said my account name didn't even exist, even though I logged into my other Spotify profil...

osornios

Spotify Star

533 Views

4 replies

0 likes

Login
  • 533 Views
  • 4 replies
  • 0 likes

can log in on Web but cannot log in on Desktop and Phone. Error Code 408

Can't log in on my desktop nor my iphone, an error shows up saying that I have been away for 14 days but then why can I use spotify on the Web?

Casual Listener

Can't log in on my desktop nor my iphone, an error shows up saying that I have been away for 14 days but then why can I use spotify on the Web?

158 Views

0 replies

0 likes

Account
Free
Login
Security
  • 158 Views
  • 0 replies
  • 0 likes

Won't let me log in

I know my login information is correct and it stil won't let me log in and it also won't let the face book log in work either

Newbie

I know my login information is correct and it stil won't let me log in and it also won't let the face book log in work either

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes

Spotify artist page

I've requested access for the artist page of my band. However there is no reply at all. It's rougly 14 days since i first requested access. How long does this take? Is there someone i could email? Or phone? I am paying money for the subscription. Sup...

Newbie

I've requested access for the artist page of my band.  However there is no reply at all.  It's rougly 14 days since i first requested access.  How long does this take?  Is there s...

169 Views

0 replies

0 likes

  • 169 Views
  • 0 replies
  • 0 likes

helpline phone number

helpline support for any support

Casual Listener

helpline support for any support

188 Views

0 replies

0 likes

  • 188 Views
  • 0 replies
  • 0 likes

Someone is using my account (REPEATEDLY)

Someone keeps on using my account. I have changed the passowrd multiple times, yet someone is still using the account. I pay for premium and dont understand how they can repeatedly access the account. Is there anything that cn be done? ANY HELP would...

Newbie

Someone keeps on using my account. I have changed the passowrd multiple times, yet someone is still using the account. I pay for premium and dont understand how they can repeatedly access the account...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Moving from Premium to Student Discount

So I just saw there is a student discount and I have been paying $9.99 a month.So I want to take advantage of this discount, do I need to start a new account and lose all my saved info (playlists, downloads, etc.)?Thanks!

Newbie

So I just saw there is a student discount and I have been paying $9.99 a month. So I want to take advantage of this discount, do I need to start a new account and lose all my saved info (playlists, ...

Damsel17

Newbie

501 Views

2 replies

1 likes

  • 501 Views
  • 2 replies
  • 1 likes

nghnghjngh

ghjgjghjghj

Regular

ghjgjghjghj

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

I can't connect my Spotify account to my Facebook account.

Whenever I try to connect my Spotify and Facebook accounts it says 'sorry there has been a temporary error, please try again later'. How can this be fixed?

Newbie

Whenever I try to connect my Spotify and Facebook accounts it says 'sorry there has been a temporary error, please try again later'. How can this be fixed?

282 Views

0 replies

0 likes

Account
Other
  • 282 Views
  • 0 replies
  • 0 likes

Solved!! migrate existing premium account into a family plan as a sub-account?

Hi, I already pay for a 2nd premium account for my daughter. I'd like to switch to a +1 family account to save a few bucks. Before closing my daughter's dedicated account, will she/I be able to automatically migrate all her playlists, etc over to the...

Casual Listener

Hi, I already pay for a 2nd premium account for my daughter. I'd like to switch to a +1 family account to save a few bucks.    Before closing my daughter's dedicated account, will she...

lahenry66

Newbie

132288 Views

43 replies

3 likes

  • 132288 Views
  • 43 replies
  • 3 likes

Superuser Contribution Family member is not receiving email with code for premium for family

I have recently setup a premium for family account and have successfully invited 3 members of my family to the account and they had no issue. I tried adding a fouth member but they never received an email from spotify with a code. I tried resending t...

Newbie

I have recently setup a premium for family account and have successfully invited 3 members of my family to the account and they had no issue. I tried adding a fouth member but they never received an ...

tlwilson99

Newbie

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

charged $9.99 and then $4.99

I changed my account from free to student account and I got charged $9.99 (normal premium) and $4.99 for the premium student. I want the $9.99 refund.

Newbie

I changed my account from free to student account and I got charged $9.99 (normal premium) and $4.99 for the premium student.    I want the $9.99 refund. 

173 Views

0 replies

0 likes

  • 173 Views
  • 0 replies
  • 0 likes

Que pasa con mi pago si me cambio a cuenta familiar a mitad del periodo??

Saludos, hace unos dias se realizo el cobro de mi cuenta premium, y me gustaria saber que pasa si la cambio a una cuanta familiar, se cobraria una diferencia o el monto de la completo de la cuenta??/ Gracias.

Newbie

Saludos, hace unos dias se realizo el cobro de mi cuenta premium, y me gustaria saber que pasa si la cambio a una cuanta familiar, se cobraria una diferencia o el monto de la completo de la cuenta??/...

183 Views

0 replies

0 likes

  • 183 Views
  • 0 replies
  • 0 likes

Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınma

Enpara kullanıyorum. Spotify aile kullanıyordum.Yurtdışına açık. İnternet ödemesine açık. İçinde para var. Daha geçen aya kadar çılgınlar gibi para alırlarken şimdi olmuyor. Neden? Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Mera...

Newbie

Enpara kullanıyorum. Spotify aile kullanıyordum. Yurtdışına açık. İnternet ödemesine açık. İçinde para var.   Daha geçen aya kadar çılgınlar gibi para alırlarken şimdi olmuyor. Neden?&nb...

1008 Views

0 replies

1 likes

  • 1008 Views
  • 0 replies
  • 1 likes