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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80347 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653656 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734058 Views
18 replies
29 likes
I've tried numerous times to log into the app on my ipod but it keeps saying that my username and/or password is incorrect. I've tried every possible combination and changed my password. ive tried logging in through the website too but nothing is wor...
I've tried numerous times to log into the app on my ipod but it keeps saying that my username and/or password is incorrect. I've tried every possible combination and changed my password. ive tried lo...
300 Views
0 replies
0 likes
Hi there is a problem with spotify users not appear in the searches. This problem has 9 days or more, and is a problem of spotify. i try different users and connections, and in all have this problem now.
Hi there is a problem with spotify users not appear in the searches. This problem has 9 days or more, and is a problem of spotify. i try different users and connections, and in all have this pr...
Regular
459 Views
3 replies
2 likes
I forgot my facebook account and email address how can I cancel my monthly subscription because they keep charging me.
I forgot my facebook account and email address how can I cancel my monthly subscription because they keep charging me.
Spotify Legend
320 Views
1 replies
0 likes
Hello everyone, I have been paying a FAMILY PREMIUM account for two months, it was a present for my mom for her 60th birthday. Recently my mom could not use her premium account, I received an email that informed me that Spotify couldn't verify we liv...
Hello everyone, I have been paying a FAMILY PREMIUM account for two months, it was a present for my mom for her 60th birthday. Recently my mom could not use her premium account, I...
Casual Listener
691 Views
2 replies
0 likes
Suddenly i was logged out of my account, and now my password has been changed. I cant log in now, and i have tried to enter my email adress when im trying to reset my password, but i do not recieve an email with the instructions to reset my password....
Suddenly i was logged out of my account, and now my password has been changed. I cant log in now, and i have tried to enter my email adress when im trying to reset my password, but i do not recieve a...
Moderator
202 Views
1 replies
0 likes
Hello! When spotify starts up on my desktop, it says that my subscription payment failed. My card is working properly and it's the only card I've used to pay for Spotify. My subscription still works even though I've been receiving this message for a ...
Hello! When spotify starts up on my desktop, it says that my subscription payment failed. My card is working properly and it's the only card I've used to pay for Spotify. My subscription still works ...
Moderator
329 Views
1 replies
0 likes
Logged into my spotify account today and realised the name associated is not mine. Has the account been hacked? I was able to change the password but not the name on the account. I have now removed premium services and have no payment details listed....
Logged into my spotify account today and realised the name associated is not mine. Has the account been hacked? I was able to change the password but not the name on the account. I have n...
241 Views
0 replies
0 likes
My song is in another profilehttps://open.spotify.com/album/4l0QpsQQOdHCVhU53Fj15r?si=9TWjUIhNThis is my profilehttps://open.spotify.com/artist/5Kj0ySkgBEbDp0Xk3Qwl5n?si=Y396g11t
My song is in another profile https://open.spotify.com/album/4l0QpsQQOdHCVhU53Fj15r?si=9TWjUIhN This is my profile https://open.spotify.com/artist/5Kj0ySkgBEbDp0Xk3Qwl5n?si=Y396g11t
Spotify Star
234 Views
1 replies
0 likes
I have been overcharged and I cannot find any way to contact Spotify. I am getting very frusterated, so I am looking for what to do to get the extra charges refunded.
I have been overcharged and I cannot find any way to contact Spotify. I am getting very frusterated, so I am looking for what to do to get the extra charges refunded.
Moderator
180 Views
1 replies
0 likes
help need customer support for show my billing and remove ads. Please help how to fix my premium account
help need customer support for show my billing and remove ads. Please help how to fix my premium account
Moderator
171 Views
1 replies
0 likes
This is a huge use case that is not covered in any Spotify flow. I receive a link to a playlist from a friend. On desktop:I click the link and it opens in the web player. I have NO WAY of saving the playlist and no way of opening the playlist in the ...
This is a huge use case that is not covered in any Spotify flow. I receive a link to a playlist from a friend. On desktop: I click the link and it opens in the web player. I have NO WAY of ...
35 Views
0 replies
0 likes
Hey guys, I'm quite disappointed today because after almost 3 years of being a premium user I've lost all my playlist and songs. When I try to log in the process stops and a signs that says "enjoying your trip? Tell us more abroad apotify.com" appear...
Hey guys, I'm quite disappointed today because after almost 3 years of being a premium user I've lost all my playlist and songs. When I try to log in the process stops and a signs that says "enjoying...
Moderator
250 Views
1 replies
0 likes
Can I need to subscription status in order to be charged the subscription fee on a different day of the month. In doing so,
Can I need to subscription status in order to be charged the subscription fee on a different day of the month. In doing so,
136 Views
0 replies
0 likes
I went back through my bank statements and realized that spotify had been charging me twice every month. When I contacted them about it, they linked the second charge to a random person's account. They are supposedly issuing a refund but I have had t...
I went back through my bank statements and realized that spotify had been charging me twice every month. When I contacted them about it, they linked the second charge to a random person's account. Th...
140 Views
0 replies
0 likes
Today my Spotify has been hijacked. A random device (that is most definently not one of mine) started playing music on my account. When I hit "Play on this Device" to switch it back to my phone (or my computer, I've tried both) this mystery person ke...
Today my Spotify has been hijacked. A random device (that is most definently not one of mine) started playing music on my account. When I hit "Play on this Device" to switch it back to my...
Moderator
1231 Views
1 replies
2 likes
Hace un tiempo cree una cuenta de facebook sin querer después de haber desvinculado mi cuenta de spotify con la de facebook. Más tarde la borré para poder volver a fusionar mi cuenta con facebook, pero no me deja diciendome que hay un error por el qu...
Hace un tiempo cree una cuenta de facebook sin querer después de haber desvinculado mi cuenta de spotify con la de facebook. Más tarde la borré para poder volver a fusionar mi cuenta con facebook, pe...
Moderator
857 Views
1 replies
0 likes
I need to temporarily alter my subscription status in order to be charged the subscription fee on a different day of the month. In doing so, will I loose my downloads and playlists?
I need to temporarily alter my subscription status in order to be charged the subscription fee on a different day of the month. In doing so, will I loose my downloads and playlists?
Moderator
232 Views
1 replies
1 likes
Hi, all of a sudden i am logged out of my Spotify on my android phone. When i try to login it says that i need to go online even thought i have wifi or 3g connection. I changed my password but that did not do anything. Please help me, i dont want to ...
Hi, all of a sudden i am logged out of my Spotify on my android phone. When i try to login it says that i need to go online even thought i have wifi or 3g connection. I changed my password but that d...
Moderator
319 Views
1 replies
0 likes
Cambie de celular, y cuando cargué el email y contraseña me abrió en una cuenta gratis, yo estoy pagando Premium, No Se si me estoy confundiendo de email por q con el otro celular nunca cargaba los datos por que ya estaba todo guardado. Hay alguna ma...
Cambie de celular, y cuando cargué el email y contraseña me abrió en una cuenta gratis, yo estoy pagando Premium, No Se si me estoy confundiendo de email por q con el otro celular nunca cargaba los d...
Moderator
251 Views
1 replies
0 likes
Hi i have been having an issue where if i log of my android phone app well in offline mode it won't let me connect it just keeps telling me i need to go online to connect but i can't connect online if i can't get into the app to connect to online. on...
Hi i have been having an issue where if i log of my android phone app well in offline mode it won't let me connect it just keeps telling me i need to go online to connect but i can't connect online i...
Casual Listener
207 Views
1 replies
1 likes
