Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83613 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104853 Views
10 replies
3 likes
i work for a record label and we want to set up a verified user account. We can create our own playlist with our releases, and people can recognize that is from our official account
i work for a record label and we want to set up a verified user account. We can create our own playlist with our releases, and people can recognize that is from our official account
Spotify Star
303 Views
1 replies
0 likes
The songs sound like a wanna be DJ is playing with the sound. Every song. The volume sounds like it is on 10 for a verse then jumps to 2 for the next 3 verses, the jumps back. It changes at least 20 times in each song, and won't stay consistent more ...
The songs sound like a wanna be DJ is playing with the sound. Every song. The volume sounds like it is on 10 for a verse then jumps to 2 for the next 3 verses, the jumps back. It changes at least 20 ...
Moderator
322 Views
1 replies
0 likes
Nome meda música para escuchar
Nome meda música para escuchar
Moderator
357 Views
1 replies
0 likes
O pagamento automático estava a tirado e eu não sabia preciso do dinheiro de volta!
O pagamento automático estava a tirado e eu não sabia preciso do dinheiro de volta!
Moderator
497 Views
1 replies
0 likes
No tengo acceso ami música que pasó
No tengo acceso ami música que pasó
Moderator
311 Views
1 replies
0 likes
I was charged 7 reais twice on my credit card by ebn spotify I would like to know the reason and how to get a refund
I was charged 7 reais twice on my credit card by ebn spotify I would like to know the reason and how to get a refund
Moderator
491 Views
1 replies
0 likes
Recently transferred app from old phone to new & app crossed over but not linked to my account. Email with link from spotify does not log in to my account either. Been over an hour now trying to sort this & getting very frustrated. Have used saved us...
Recently transferred app from old phone to new & app crossed over but not linked to my account. Email with link from spotify does not log in to my account either. Been over an hour now trying to ...
Spotify Star
373 Views
1 replies
0 likes
bonjour, suite à une campagne MARQUEE (120 €) mon solde n'est plus disponible. "L'assistance" de Spotify me raccroche au nez ou me répond à coté de ma question. Pouvez-vous m'aider ? Que devient le solde disponible après une campagne MARQUEE stoppée ...
bonjour, suite à une campagne MARQUEE (120 €) mon solde n'est plus disponible. "L'assistance" de Spotify me raccroche au nez ou me répond à coté de ma question. Pouvez-vous m'aider ? Que dev...
249 Views
0 replies
0 likes
How do I get rid of the free Spotify and replace it with my premium Spotify that I have on my iPhone
How do I get rid of the free Spotify and replace it with my premium Spotify that I have on my iPhone
Moderator
516 Views
1 replies
0 likes
My Question or IssueI have a spotify account and my sister has a separate spotify account. However, recently I'm being automatically signed into her account, and so I proceed to log out and log into my account. This ends up logging my sister out of h...
My Question or Issue I have a spotify account and my sister has a separate spotify account. However, recently I'm being automatically signed into her account, and so I proceed to log out and...
Spotify Star
640 Views
1 replies
0 likes
Hate to admit it, but I fell for a Phishing email just now. I've never done that before! Just a heads up, in case you get it too. The website it's linking to is: https://neh.ekr.mybluehost.me/support/spot/MitID/account.php The email comes from **blee...
Hate to admit it, but I fell for a Phishing email just now. I've never done that before! Just a heads up, in case you get it too. The website it's linking to is: https://neh.ekr.myblueho...
Roadie
6662 Views
1 replies
0 likes
Hola!Sucede que me suscribí nuevamente a Spotify Premium el pasado 27 de Julio de 2017 y quisiera saber por qué motivo mis canciones se reproducen de una manera aleatoria y no de forma ordenada en el momento que yo quiera; además quisiera saber porqu...
Hola! Sucede que me suscribí nuevamente a Spotify Premium el pasado 27 de Julio de 2017 y quisiera saber por qué motivo mis canciones se reproducen de una manera aleatoria y no de forma ordenada e...
Visitor
4753 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
914 Views
1 replies
0 likes
PlanCurrently on Premium IndividualLooking to change to Duo plan CountryUK My Question or IssueI'm currently on a pre-paid 12-month Premium Individual plan (expiring Jan 2025). I wish to upgrade to a Duo plan, but can only see monthly payment options...
Plan Currently on Premium Individual Looking to change to Duo plan Country UK My Question or Issue I'm currently on a pre-paid 12-month Premium Individual plan (expiring Ja...
Spotify Star
1913 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a DUo plan However, I can't see or use some premium storybooks. These are available t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Star
470 Views
3 replies
0 likes
Hello everyone,I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still not changed. I bought now the Premium duo, and I can ...
Hello everyone, I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still ...
Spotify Star
1016 Views
5 replies
0 likes
Hi, I created a Family account when I was living in the UK, my brother and my girlfriend joined the plan as they were living with me. Now we all moved together in Italy, where we still live together. I wanted to change country from the UK to Italy bu...
Hi, I created a Family account when I was living in the UK, my brother and my girlfriend joined the plan as they were living with me. Now we all moved together in Italy, where we still live ...
Spotify Star
353 Views
1 replies
0 likes
PlanFree/PremiumCountryGermany, but recently in the UAEDeviceIphone 13, macbook pro 2022Operating SystemiOS 17.2., OSX 13.4 My Question or IssueI missed a couple of mails from Spotify and was cancelled my Premium Family account. I am since a few week...
Plan Free/Premium Country Germany, but recently in the UAE Device Iphone 13, macbook pro 2022 Operating System iOS 17.2., OSX 13.4 My Question or Issue I missed a couple of mails fro...
Spotify Star
295 Views
1 replies
0 likes
hello my name is Melanie Avanessian and I’m facing an issue with my account and disappearing my username and picture.i need an assistance and I want to know what is specifically going on with my Spotify account. I’m an Artist and I want my account ba...
hello my name is Melanie Avanessian and I’m facing an issue with my account and disappearing my username and picture. i need an assistance and I want to know what is specifically going on with my Sp...
Spotify Star
298 Views
1 replies
0 likes
On Spotify (on my Motorola) there is no option to login with an apple id.
On Spotify (on my Motorola) there is no option to login with an apple id.
Spotify Star
682 Views
1 replies
0 likes
