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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75689 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93090 Views
9 replies
2 likes
Hi,I pay for the premium service each month. Since this morning my account will not let me use the premium service on a y of my devices. I have logged out and back in again using both my email and usernames to no avail. I have checked that I have pai...
Hi, I pay for the premium service each month. Since this morning my account will not let me use the premium service on a y of my devices. I have logged out and back in again using both my email and ...
Community Legend
587 Views
5 replies
0 likes
I was having a live chat last night withj Spotify help staff but now cant find the link to start that chat again with the case number he gave me, how do i start live chatting again? thank you
I was having a live chat last night withj Spotify help staff but now cant find the link to start that chat again with the case number he gave me, how do i start live chatting again? thank you
Spotify Star
5349 Views
19 replies
0 likes
Hey there. I'm trying to add a playlist I created from my artist account as the featured artist's pick at the top of our page. For some reason, when I search (from my artists.spotify.com account) for my playlist, it won't come up. The playlist has be...
Hey there. I'm trying to add a playlist I created from my artist account as the featured artist's pick at the top of our page. For some reason, when I search (from my artists.spotify.com account) for...
197 Views
0 replies
0 likes
These spotify folks have left me with a terrible taste in my mouth......I subscribed to the premium package for 3 months I've had to pay over draft fees. I've canceled my subscription 3 times. I finally got pissed and disputed the chargs and they got...
These spotify folks have left me with a terrible taste in my mouth......I subscribed to the premium package for 3 months I've had to pay over draft fees. I've canceled my subscription 3 times. I fina...
188 Views
0 replies
0 likes
hey. Spotify sent me an email and asked for confirming my adress. Where can i do this?
hey. Spotify sent me an email and asked for confirming my adress. Where can i do this?
Newbie
197 Views
1 replies
0 likes
I've been living abroad for the past few years and am trying to change my country (from my new country of residence) but the drop down menu doesn't have any other options but the country I have originally set. How can I change this and update my loca...
I've been living abroad for the past few years and am trying to change my country (from my new country of residence) but the drop down menu doesn't have any other options but the country I have origi...
167 Views
0 replies
0 likes
Hello guys i bought a spotify gift card. I activated it on the website and i got an message that i have now 1 month of spotify premium but now 3 hours later i did not have premium on my phone or my pc i havn't premium anyware. I throwed the gift card...
Hello guys i bought a spotify gift card. I activated it on the website and i got an message that i have now 1 month of spotify premium but now 3 hours later i did not have premium on my phone or my p...
160 Views
0 replies
0 likes
I literally have no idea how to
I literally have no idea how to
164 Views
0 replies
0 likes
This morning I received an email saying: We've updated your email addressHello, Spotify here.We wanted to let you know that the email address on your Spotify account has changed recently.Your previous email address was: XXXXXXXXXXXIt's now: XXXXXXXXX...
This morning I received an email saying: We've updated your email address Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed ...
Roadie
628 Views
1 replies
1 likes
Good morning, I received an email this morning from Spotify notifying me that I changed my email account but I don't. I never changed any account information in the past days or weeks. What happened and what's next. Right now I can't log in my accoun...
Good morning, I received an email this morning from Spotify notifying me that I changed my email account but I don't. I never changed any account information in the past days o...
Community Legend
445 Views
5 replies
0 likes
Hi! I've reported this to Spotify but haven't gotten an answer. Someone's using my account and has locked me out of it. I've managed to cancel my creditcard but still. Could someone please help me get my account back in order?I've had it for years no...
Hi! I've reported this to Spotify but haven't gotten an answer. Someone's using my account and has locked me out of it. I've managed to cancel my creditcard but still. Could someone please h...
Community Legend
358 Views
2 replies
0 likes
Hello,For the moment I have a Spotify account created with Facebook.The email adress does not exists anymoreI tried to change the email of my facebook account but it does not work (problems with receiving a confirmation email).In order to change the ...
Hello, For the moment I have a Spotify account created with Facebook. The email adress does not exists anymore I tried to change the email of my facebook account but it does not work (problems wit...
191 Views
0 replies
0 likes
I have one account that I have forgotten both email and password to but want to cancel it. All i know is the username which is Asdhd. What can I do?
I have one account that I have forgotten both email and password to but want to cancel it. All i know is the username which is Asdhd. What can I do?
Community Legend
474 Views
3 replies
0 likes
I logged in to my friends SONOS using my spotify, now i cant sign him out. I have changed password 10 times and used the "Logout everywhere" but i keep getting my music paused.How can i solve this? Since changing the password and logging everyone out...
I logged in to my friends SONOS using my spotify, now i cant sign him out. I have changed password 10 times and used the "Logout everywhere" but i keep getting my music paused. How can i so...
Newbie
661 Views
4 replies
1 likes
So how is it even possible to change an accounts email by not verifying the actual email?Why would anyone with any kind of security thinking even make that possible?I’m certain that my email was not breached. So today I just noticed my Spotify email ...
So how is it even possible to change an accounts email by not verifying the actual email? Why would anyone with any kind of security thinking even make that possible? I’m certain that my email was ...
220 Views
0 replies
0 likes
I have two Spotify accounts, because Spotify are billing me two times in one month. I have family Spotify and other account. I can't sing in this other Spotify account, so I could end it. How can I use only family Spotify?
I have two Spotify accounts, because Spotify are billing me two times in one month. I have family Spotify and other account. I can't sing in this other Spotify account, so I could end it. How can I u...
Community Legend
373 Views
3 replies
0 likes
So when I went to the U.S I decided to download Spotify into my computer and make an account, I made an account and everything was fine and I came back to my homeland and everything was still fine for like a week and a half and then I got locked out ...
So when I went to the U.S I decided to download Spotify into my computer and make an account, I made an account and everything was fine and I came back to my homeland and everything was still fine fo...
Community Legend
661 Views
5 replies
0 likes
Hi Spotify team, I do not know how else should I reach out to you to report this but there are account information (Username/Email & password) that are being shared on a facebook page. I checked the info they are from premium customers in the U.S. I ...
Hi Spotify team, I do not know how else should I reach out to you to report this but there are account information (Username/Email & password) that are being shared on a facebook p...
Not applicable
391 Views
2 replies
0 likes
I creater one Spotify account and after a few weeksI was not able to access it anymore because Spotify did not recignize my username or password or something like that. One of my credit cards was made invlid by the bank due to suspicious activity so ...
I creater one Spotify account and after a few weeksI was not able to access it anymore because Spotify did not recignize my username or password or something like that. One of my credit cards was mad...
Spotify
247 Views
1 replies
0 likes
