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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481457 Views
  • 979 replies
  • 111 likes
  • Account
  • 481457 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210801 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210801 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120836 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120836 Views
  • 72 replies
  • 12 likes

My account got hacked, can still acces via FB

Hello! Unfortunately my account got hacked by someone and my password and e-mail got changed. I can still log in using Facebook so this i show I've managed to see this. I've tweeted @spotifycares but figured I would still add a topic in here. The use...

  • Newbie
  • Hello!    Unfortunately my account got hacked by someone and my password and e-mail got changed. I can still log in using Facebook so this i show I've managed to see this.    ...
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

Creating a new account for a specific Device

We just got a Google Home, and I set Spotify (we have Spotify Premium for Family) up with it, but if I'm at work playing music, and my fiancee starts using it, it cuts my music off. We could set her account up, but the same would happen to her when I...

  • Newbie
  • We just got a Google Home, and I set Spotify (we have Spotify Premium for Family) up with it, but if I'm at work playing music, and my fiancee starts using it, it cuts my music off. We could set her ...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Payment not working

Since yesterday im trying to pay and its not working seem that y'all block my cart

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  • Newbie
  • Since yesterday im trying to pay and its not working seem that y'all block my cart  
  • 138 Views
  • 0 replies
  • 0 likes
  • Premium
  • 138 Views
  • 0 replies
  • 0 likes

Spotify Premium to Family Account

Hello Community, my english is not so good, but i hope you can help me. Today i have changed my Account from the normal premium in an family account. My payment for the normal premium-abo was done at beginning this month (9,99€). So, must i pay now t...

  • Casual Listener
  • Hello Community,   my english is not so good, but i hope you can help me.   Today i have changed my Account from the normal premium in an family account. My payment for the normal premi...
  • Stepnor53
  • Casual Listener
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
  • 203 Views
  • 1 replies
  • 0 likes

Artist account hacked

Hi guys i am an artist and my account information had been gained. I have recovered my account and set up new passwords etc. but they have deleted my songs. i dont know where to post this so i thought id try here.can Spotify get my music and plays ba...

  • Newbie
  • Hi guys i am an artist and my account information had been gained.   I have recovered my account and set up new passwords etc.  but they have deleted my songs. i dont know where to post ...
  • Maxim
  • Spotify Star
  • 1327 Views
  • 1 replies
  • 0 likes
  • Security
  • 1327 Views
  • 1 replies
  • 0 likes

Spotify not available in russia but what 'll happen to my account?

Hi, i'll gonna move to russia soon but i don't wanna loose my account. I have put a lot of work in my playlists and i would like to keep it. I use it for the bar where i work and sometimes as a dj. Gonna move soon but wanna keep it. But if i can not ...

  • Regular
  • Hi, i'll gonna move to russia soon but i don't wanna loose my account. I have put a lot of work in my playlists and i would like to keep it. I use it for the bar where i work and sometimes as a dj. G...
  • justgivememusic
  • Newbie
  • 4578 Views
  • 4 replies
  • 0 likes
  • 4578 Views
  • 4 replies
  • 0 likes

Solved!! Black screen instead of the Spotify menu

My Spotify suddenly won't show the oversight anymore. It is just a black screen. This problem only occures on my PC (Windows 10). On my mobile phone and my laptop it works perfectly. Is this a known problem? If so, how do I fix it? Thank you in advan...

  • Newbie
  • My Spotify suddenly won't show the oversight anymore. It is just a black screen. This problem only occures on my PC (Windows 10). On my mobile phone and my laptop it works perfectly.    I...
  • GhdV
  • Newbie
  • 580 Views
  • 2 replies
  • 1 likes
  • Other
  • 580 Views
  • 2 replies
  • 1 likes

Spotify on Apple Watch

Hi I've had the Spotify app (free account) on my iPhone for quite some time and built up several playlists. I installed Spotify on my Macbook yesterday and tried signing in with my account and all of my playlists were missing. I logged out of my acco...

  • Visitor
  • Hi   I've had the Spotify app (free account) on my iPhone for quite some time and built up several playlists.   I installed Spotify on my Macbook yesterday and tried signing in with my ...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Changing Country

I've been a Premium Account holder in the US for some time, and just relocated to the UK. I tried to change the country that my account is associated with using the instructions given by Spotify, but I cannot find the "Update Details" or "..." for mo...

  • Newbie
  • I've been a Premium Account holder in the US for some time, and just relocated to the UK.  I tried to change the country that my account is associated with using the instructions given by Spotif...
  • Misdaemonics
  • Newbie
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Profile link

Ok,I know it's been asked before~custom profile link seems like a no brainier~ especially considering done have out already. My husband has not username in his url instead of a million numbers/letters. How? Hellifiknow. He doesn't either, btw. I am v...

  • Roadie
  • Ok,I know it's been asked before~custom profile link seems like a no brainier~ especially considering done have out already. My husband has not username in his url instead of a million numbers/letter...
  • 412 Views
  • 0 replies
  • 1 likes
  • Account
    Free
    Login
    Other
  • 412 Views
  • 0 replies
  • 1 likes

Delete my current account

Hello, I need to delete my current account, cause I want to change my account name and then get subscribed by my father's account with Family Premium option.How can I do? I need to maintain my current email address also please.Thanks

  • Visitor
  • Hello,    I need to delete my current account, cause I want to change my account name and then get subscribed by my father's account with Family Premium option. How can I do? I need to m...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Where to enter your Adress?

Where to enter your adress?

  • Casual Listener
  • Where to enter your adress?
  • 237 Views
  • 0 replies
  • 0 likes
  • Account
  • 237 Views
  • 0 replies
  • 0 likes

more customization

accidentally connected to facebook and it **bleep**ed up everything, can't get my username back and everything in general is hard to navigate in terms of account customization, which offers very limited options.

  • Newbie
  • accidentally connected to facebook and it **bleep**ed up everything, can't get my username back and everything in general is hard to navigate in terms of account customization, which offers very limi...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

annual subscription, and need to change to family plan

I have a paid for annual subscription through december of this year. I'd like to expand this service to add more users. when I go to "upgrade" it simply gives me normal full priced options with more people, not discounting the fact that i've paid for...

  • Newbie
  • I have a paid for annual subscription through december of this year. I'd like to expand this service to add more users. when I go to "upgrade" it simply gives me normal full priced options with more ...
  • mapranghn
  • Newbie
  • 718 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 718 Views
  • 4 replies
  • 0 likes

Decided to cancel Purchase but was still charged

Hello. I recently tried to purchase a Spotify Student subscription but decided to cancel when I realized that it was ONLY for college students. My card was charged, although the Premium status isn't there.

  • Newbie
  • Hello. I recently tried to purchase a Spotify Student subscription but decided to cancel when I realized that it was ONLY for college students. My card was charged, although the Premium status isn't ...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Can't log into my Spotify account- FB created account

I was "logged out" overnight a week ago and I've been trying to log back in this whole wee but I can't log in at all on the iPhone app. My account was Facebook created so every time I try and log in it tells me 'username/password is incorrect. Have y...

  • Newbie
  • I was "logged out" overnight a week ago and I've been trying to log back in this whole wee but I can't log in at all on the iPhone app. My account was Facebook created so every time I try and log in ...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

I cant get into my account

Hi, I had an account that I accidentally logged out of and now I don't know what email I used for that account so I can't get back in it. That account is also Spotify Premium subscribed , so it will keep charging my account.... even though I'm not en...

  • Newbie
  • Hi, I had an account that I accidentally logged out of and now I don't know what email I used for that account so I can't get back in it. That account is also Spotify Premium subscribed , so it will ...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

"Email is already taken" when editing account I'm already logged into. PLEASE HELP!

I've been trying to get an Email invite for the family plan and its not working. So I go and delete my account, make a new one, (just as the FAQ's said) reset my password, try to edit my account info and it tells me that the email is already taken. I...

  • Newbie
  • I've been trying to get an Email invite for the family plan and its not working. So I go and delete my account, make a new one, (just as the FAQ's said) reset my password, try to edit my account info...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Need to change accounts on ps3

I recently got my ps3 repaired and couldn't remember my account details so I just created a new account. Now I can't link my spotify account because it says I'm already linked with the old account. How do I fix this.

  • Newbie
  • I recently got my ps3 repaired and couldn't remember my account details so I just created a new account. Now I can't link my spotify account because it says I'm already linked with the old account. H...
  • 159 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 159 Views
  • 0 replies
  • 0 likes

Unknown device playing songs/making playlists on my account

Recently my account has been playing from some unknown device named 'DONNY', i have logged out of all devices and signed back in yet this device is still here, they have been making their own playlists and whilst doing so deleting some of my own. I'v...

  • Newbie
  • Recently my account has been playing from some unknown device named 'DONNY', i have logged out of all devices and signed back in yet this device is still here, they have been making their own playlis...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes