Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80371 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653721 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734148 Views
18 replies
29 likes
I just enrolled and premium Spotify and my old playlist show up on my computer but I do not show up on my telephone and I don't know why not.
I just enrolled and premium Spotify and my old playlist show up on my computer but I do not show up on my telephone and I don't know why not.
181 Views
0 replies
0 likes
I still have the name of the account and i already payed spotify premium for the month and i want my account back now
I still have the name of the account and i already payed spotify premium for the month and i want my account back now
Spotify Star
270 Views
1 replies
0 likes
I have purchased premium duo plan with my sisterBut we I play any song eg- Tum kya mile the same song start in her phone also I don't know why but we try using different internet connections but still sameIf the song is paused from one device same it...
I have purchased premium duo plan with my sister But we I play any song eg- Tum kya mile the same song start in her phone also I don't know why but we try using different internet connections but st...
Spotify Star
218 Views
1 replies
0 likes
No se reflejo el pago a tiempo y no puedo recuperar mi cuenta y me interesa mucho por favor
No se reflejo el pago a tiempo y no puedo recuperar mi cuenta y me interesa mucho por favor
Moderator
249 Views
1 replies
0 likes
Hi! This morning I received an email saying that my Spotify account was signed into from a user in Italy. To secure my account, I followed the steps the email sent me. The website it took me to asked for me to reset my password, but when I entered my...
Hi! This morning I received an email saying that my Spotify account was signed into from a user in Italy. To secure my account, I followed the steps the email sent me. The website it to...
Spotify Star
361 Views
1 replies
0 likes
Tengo varias playlist en plan gratis, se borrarán al cambiarme a plan premium?
Tengo varias playlist en plan gratis, se borrarán al cambiarme a plan premium?
Moderator
313 Views
1 replies
0 likes
PlanI redeemed a 4 month premium subscription to Spotify via Telstra with my phone number (it was added to my plan). I cancelled this at end of the trial and my account rolled over to free. CountryAustralia DeviceiPhone 14 My Question or IssueI have ...
Plan I redeemed a 4 month premium subscription to Spotify via Telstra with my phone number (it was added to my plan). I cancelled this at end of the trial and my account rolled over to free. ...
Spotify Star
811 Views
1 replies
0 likes
PlanPremiumCountryENG, GBRDeviceCustomOperating Systemcpe:/o:opensuse:tumbleweed:20230813 My Question or Issue At https://community.spotify.com/t5/valuesurveys/surveyspage.surveyform.form.form.form, "Authentication Ticket Mismatched, failed authentic...
Plan Premium Country ENG, GBR Device Custom Operating System cpe:/o:opensuse:tumbleweed:20230813 My Question or Issue At https://community.spotify.com/t5/valuesurveys/s...
Music Fan
560 Views
4 replies
0 likes
PlanFreeCountry>SpainDeviceSamsung S21My Question or Issue I happen to have two accounts. Turns out that I moved abroad last year and I had to make another account from the one I used in Spain. Now I wonder if I could link them both since I have alre...
Plan Free Country >Spain Device Samsung S21 My Question or Issue I happen to have two accounts. Turns out that I moved abroad last year and I had to make another account from the one ...
Spotify Star
210 Views
1 replies
0 likes
Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? Ive asked ChatGPT because I've wondered why the streams from my f...
Is it true that there's a streaming Cap of 300 streams per day/ account and if somebody makes more than 300 streams he can still listen, but the artist won't get paid for that streams? ...
Spotify Star
11381 Views
1 replies
2 likes
No tengo targetas
No tengo targetas
Moderator
297 Views
1 replies
0 likes
When I try to login on my computer with my google account I get a red box that says "Oops! Something went wrong, please try again or check out our help area When I ask for a password reset it says it sent the email but I never receive one. When I try...
When I try to login on my computer with my google account I get a red box that says "Oops! Something went wrong, please try again or check out our help area When I ask for a password reset...
Visitor
52782 Views
16 replies
2 likes
Bonjour, J'ai changé de carte bleue récemment et je n'ai plus accès à mon compte premium duo j'ai du me réinscrire et j'ai compris que j'aurais accès à mon compte pas avant le 7/09 date de la prochaine facture. Est ce qu'on peut trouver une autre sol...
Bonjour, J'ai changé de carte bleue récemment et je n'ai plus accès à mon compte premium duo j'ai du me réinscrire et j'ai compris que j'aurais accès à mon compte pas avant le 7/09 date de la pr...
Moderator
534 Views
1 replies
0 likes
I moved back from Thailand to France. As I cancelled my credit card, payment got rejected. Therefore as I want to change my credit card, I tried to change country to France. When I do that, the package gets downgraded from Duo to Individual. How can ...
I moved back from Thailand to France. As I cancelled my credit card, payment got rejected. Therefore as I want to change my credit card, I tried to change country to France. When I do that, the packa...
Spotify Star
309 Views
3 replies
0 likes
My duo account ( I have one my wife has the other) got signed out(hers) and now says her account usernames doesn't exist. I cant get back into her account. The only option seems to be to remove her username, which seems like it would delete her conte...
My duo account ( I have one my wife has the other) got signed out(hers) and now says her account usernames doesn't exist. I cant get back into her account. The only option seems to be to remove her u...
Spotify Star
268 Views
1 replies
0 likes
I cant make loggin in the app but y can in the web.i have one samsung galaxy 13.thanks
I cant make loggin in the app but y can in the web. i have one samsung galaxy 13. thanks
Spotify Star
211 Views
1 replies
0 likes
I am trying to change the email associated with my account but when I enter the new address is says it is already associated with another account. However, when I sign in with that email (via the Gmail feature) it says there is no account associated ...
I am trying to change the email associated with my account but when I enter the new address is says it is already associated with another account. However, when I sign in with that email (vi...
Spotify Star
328 Views
3 replies
0 likes
i need to delete an account i made when i was younger that i cant log inot
i need to delete an account i made when i was younger that i cant log inot
Spotify Star
272 Views
1 replies
0 likes
Hi, I have the free versions of Spotify and I've realized I have all my playlists on my old email account address. I also created an account with my new address. Can I merge the two accounts or do I have to recreate my playlists in my new email accou...
Hi, I have the free versions of Spotify and I've realized I have all my playlists on my old email account address. I also created an account with my new address. Can I merge the two accounts or do I ...
Spotify Star
295 Views
1 replies
0 likes
Hello! I am the plan manager for my account with my daughters. Their dad just logs in as me and adds his own playlists. Sometimes I have interruptions and his music overrides mine. It's driving me crazy! I can invite him to be a new user but how do I...
Hello! I am the plan manager for my account with my daughters. Their dad just logs in as me and adds his own playlists. Sometimes I have interruptions and his music overrides mine. It's driving me cr...
Spotify Star
353 Views
1 replies
0 likes
