Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
yesterday i bought spotify premium for 9,99€. today i just wanted to hear a song 2 times but it doesnt work.. i cant skip back because it says i have to get spotify premium first.. but i have premium i can see it on the top of my screen
Hi, I have had premium family for a while now. Unfortunately, the rest of my family decided to cancel the subsciption.I am currently a student and would like to profit from the student discount. However, I don't have a credit card, so I would like to...
i used her card without telling her to sign up for premium. She thought it was fraud and canceled my account.Now i cant login to my account. I know she cancled the premium. But shouldnt i still be able to login and use the free verison of spotify???I...
I'm a freshmen at WVU and it won't let me get the student discount because it's not classifying me as a student even though I am, can anyone help?
While reporting that my premium account had been hacked, the chat rep locked me out of my account without telling me they were going to do it! Unbelieveable!! Here is the transcript of our chat:-----------Info: My account has been hacked. Someone els...
I recently shifted to Linux as my primary OS and I've had nothing but issues trying to log-in. Everything was installed correctly, but when I attempt to log-in via Facebook (which is what my account is connected to) it tells me I'm unable to log-in d...
I have to keep downloading the music that I previously saved in my library. Why is this?
Hi ..I already join in premium account because i want to hear music in extreme quality .. but after my status become premium but when i choose extreme quality it keep ask me to join premium account ..Please help me ..Thanks ..
I don't know my username and password, but I'd like to cancel my subscription for the account which is charging my PayPal.
change of email address
Please cancel my subscription on Spotify. Thanks
My ios app is saying i cant use my spotyfy outside of the country (just for 14days) but i havent been outside of the country in years how can i log in again i have tried everything(Im dutch by the way)
Now when I click login via Facebook on any of my devices it automatically logs me into his Spotify.. I need my own playlists back for my holiday next week, please let me know if this has happened to anyone else or any ideas on how to get my own profi...
Hope someone can help please, my phoneone contract came with 12 months free spotify premium.My son set it up on my iphone and it works great.The problem is I am going to change phones and have no clue what my username and password are for the account...
I never had the possibility to syncronise my current playlists from my iphone on any other device, as for example on my laptop. After loggin-out my account, and loggin-in again, my whole Playlist disappeared. How can this happen? Where are my songs, ...
La habia vinculado a una cuenta de PSN vieja pero ahora tengo una nueva y no me deja desvincular porque ya no tengo acceso a la cuenta antigua.
ic ant find the button how to share all my playsklit at once in spotify, how to share it? pls help!
I am 1000% sure I have correct details. Error reports username/pass may be bad but I know that's not the case since I tried them on a couple other devices as well, where they work. I'm thinking this has something to do with using the Tor network, and...
Hi! Until yesterday when I searched for my Facebook name on Spotify my profile showed up and I could view my public playlists. This was great for accessing your music and playing it at friends parties etc. When I search for my name now I can't find m...
So I do not understand how to locate another account at all, can anybody help?