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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173452 Views
  • 697 replies
  • 57 likes
  • Account
  • 173452 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091166 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091166 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52060 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52060 Views
  • 58 replies
  • 8 likes

Does Spotify has the worst customer service in the world?

I used free subscription to Spotfity- so didn't have any right to customer service I recently upgraded to Premium and things have stopped working correctly.- innocent me thought that now I am paying I should get customer service Instead Spotify has a...

  • Casual Listener
  • I used free subscription to Spotfity - so didn't have any right to customer service   I recently upgraded to Premium and things have stopped working correctly. - innocent me thought that now...
  • CryticalAce
  • Community Legend
  • 660 Views
  • 3 replies
  • 8 likes
  • 660 Views
  • 3 replies
  • 8 likes

3 months for 99p payment options not working

I'm trying to get the 3 months for 99p, but the credit card page doesn't show anything and after going through PayPal login, confirmation and aparrent payment, I'm landed back on the "how would you like to pay?" Spotify page and no payment shows in m...

  • Newbie
  • I'm trying to get the 3 months for 99p, but the credit card page doesn't show anything and after going through PayPal login, confirmation and aparrent payment, I'm landed back on the "how would you l...
  • MusicJunkehLife
  • Newbie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account troubles

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that?Would it be possible to transfer my premium account ...

  • Visitor
  • I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that? ...
  • Maria_B
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in issue

HelloI signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registeredWhen I go to settings the user account name is on the page in the upper right corn...

  • Newbie
  • Hello I signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registered When I go to settings the u...
  • Maria_B
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Price difference

Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page

  • Casual Listener
  • Here you can see it says €0,99 for only 3 months. When you click further, it says you pay €9,99. I'd like to get the €0,99 for three months, since you offered it on that page 🙂
  • mauropuntneyt
  • Casual Listener
  • 188 Views
  • 3 replies
  • 0 likes
  • 188 Views
  • 3 replies
  • 0 likes

Devolucion Premium

Active la cuenta de Spotify Premium y cancele mi subscripción Premium, quiero un reembolso ya que nunca utilice la cuenta

  • Newbie
  • Active la cuenta de Spotify Premium y cancele mi subscripción Premium, quiero un reembolso ya que nunca utilice la cuenta
  • Paisanis
  • Newbie
  • 501 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 501 Views
  • 2 replies
  • 0 likes

Credit Card Number Change

Hello, I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to make it so there is no lapse in premium. I have been a long tim...

  • Newbie
  • Hello,   I had to dispute a charge from another company and my CC will be changing numbers. My account is due to charge the old card on the 12th and I am wondering how I can adjust this to mak...
  • Jiana
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Account uitgeschakeld

Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium genomen nu heeft spotify 2 keer kosten afgeschreven...

  • Newbie
  • Ik betaal al een paar maanden spotify premium nou zag ik dat er dus ook een studtenkoring was, ik heb mijn premium stop gezet en had een paar dagen een free account vervolgens heb ik student premium ...
  • Hubo
  • Spotify Star
  • 708 Views
  • 1 replies
  • 0 likes
  • 708 Views
  • 1 replies
  • 0 likes

Nummers lopen niet in elkaar over wanneer ze op boxen worden afgespeeld!

Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op?

  • Newbie
  • Wanneer ik mijn afspeellijst op de boxen wil afpelen, dus op een ander apparaat dan mijn computer lopen de nummers niet meer mooi in elkaar over. Hoe los ik dit op? 
  • Hubo
  • Spotify Star
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

my app doesn't function in 4G

my app doesn't function in 4G, only in wifi. with my cellphone I can't use the app and the website, instead if I'm with the wifi I can. why? thanks

  • Casual Listener
  • my app doesn't function in 4G, only in wifi. with my cellphone I can't use the app and the website, instead if I'm with the wifi I can. why? thanks
  • mcoggio
  • Casual Listener
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Spotify premium account hacked.

Hi there, my spotify account was hacked this afternoon. I have managed to login sideways through my facebook account which has not been compromised, the email address have both been altered in the meantime and the language changed to a russian script...

  • Casual Listener
  • Hi there, my spotify account was hacked this afternoon. I have managed to login sideways through my facebook account which has not been compromised, the email address have both been altered in the m...
  • Smokeandflow
  • Casual Listener
  • 6056 Views
  • 6 replies
  • 0 likes
  • 6056 Views
  • 6 replies
  • 0 likes

My Discover Weekly playlist won't update.

Hello,This week my Discover Weekly Playlist didn't update. Please advise in order to fix this!Thank you, Renia.

  • Casual Listener
  • Hello, This week my Discover Weekly Playlist didn't update. Please advise in order to fix this! Thank you,  Renia.
  • Hubo
  • Spotify Star
  • 453 Views
  • 4 replies
  • 0 likes
  • 453 Views
  • 4 replies
  • 0 likes

How long have I been with Spotify?

I was going to say I thought I've been with you for close to ten years, but you aren't 10 years old yet! I'd love to know how long ago I started using the service.

  • Newbie
  • I was going to say I thought I've been with you for close to ten years, but you aren't 10 years old yet! I'd love to know how long ago I started using the service.
  • LuKenneth
  • Music Fan
  • 25291 Views
  • 3 replies
  • 2 likes
  • 25291 Views
  • 3 replies
  • 2 likes

Verify confirmation to delete accounts

Hi, Can I ask has anyone receieve any verify email confirmation to remove an account? I have submitted like many time on the remove account form and never recieve this email link that i need to click. I have checked my inbox and junk mail and nothing...

  • Visitor
  • Hi,   Can I ask has anyone receieve any verify email confirmation to remove an account?   I have submitted like many time on the remove account form and never recieve this email link th...
  • Maxim
  • Spotify Star
  • 644 Views
  • 5 replies
  • 0 likes
  • 644 Views
  • 5 replies
  • 0 likes

They take payment twice :/

I tried register my account with student sale. First attempt I failed but they take money. So I tried again and account activated but they also take one more time. How can I solve this issue

  • Newbie
  • I tried register my account with student sale. First attempt I failed but they take money. So I tried again and account activated but they also take one more time. How can I solve this issue
  • Maxim
  • Spotify Star
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

All artists gone afrer signing out and logging in

After recently having a problem with my phone I had decided to factory reset it. After loading my phone and re-downloading Spotify all my artists except the ones I had previously been following were gone.. Is there a way I can get them back ? I have ...

  • Newbie
  • After recently having a problem with my phone I had decided to factory reset it. After loading my phone and re-downloading Spotify all my artists except the ones I had previously been following were ...
  • Maxim
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
  • 126 Views
  • 1 replies
  • 0 likes

My email and password hacked

My email and password hacked, I can login through my facebook but, there's someone accessing spotify and changing my email and password. Can you help me? hacker email : kislev11@walla.com

  • Casual Listener
  • My email and password hacked, I can login through my facebook but, there's someone accessing spotify and changing my email and password. Can you help me?   hacker email : kislev11@walla.c...
  • KirnsteinZ
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Music popping up on my playlists that I didn't add?

Hi guys, Little bit confused. I was going through one of the playlists I created, and all of a sudden I'm finding songs on it that I never added. These songs didn't even exist in my library - I never saved them, or added them to any previous playlist...

  • Newbie
  • Hi guys,   Little bit confused. I was going through one of the playlists I created, and all of a sudden I'm finding songs on it that I never added. These songs didn't even exist in my library ...
  • Irelandoffline
  • Music Fan
  • 5219 Views
  • 2 replies
  • 0 likes
  • Premium
  • 5219 Views
  • 2 replies
  • 0 likes

No puedo realizar mi pago con targeta

A la hora de pagar con mi targeta para suscribirme a premium, no me deja dice que mi banco tiene un mal dia, pero ya llame a mi banco y no hay ningun problema con la targeta...

  • Newbie
  • A la hora de pagar con mi targeta para suscribirme a premium, no me deja dice que mi banco tiene un mal dia, pero ya llame a mi banco y no hay ningun problema con la targeta...
  • arcayagaribaldi
  • Newbie
  • 201 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 2 replies
  • 0 likes

Discovery Weekly not updating after third week!

So for the past three weeks my discovery weekly has been the same as it was before, and even after:- unfollowing Discovery weekly,- undownloading the existing songs,- logging out of Spotify,- deleting the app and redownloading it, - logging out of ev...

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  • Newbie
  • So for the past three weeks my discovery weekly has been the same as it was before, and even after: - unfollowing Discovery weekly, - undownloading the existing songs, - logging out of Spotify, -...
  • osornios
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

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