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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76120 Views

28 replies

0 likes

  • 76120 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93828 Views

9 replies

2 likes

Account
Login
  • 93828 Views
  • 9 replies
  • 2 likes

I can not connect my account with Facebook.

My account has been connected before, but now it does not connect anymore. I can not login using facebook, I have to use username and password

Newbie

My account has been connected before, but now it does not connect anymore. I can not login using facebook, I have to use username and password 😞

SpotCreated

Roadie

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Problem

Hi guys, when I search the artist Madman, I can't see all his playlists and songs. If I create a free account, the problem seems to be solved... I actually have premium. How do I solve this problem?

Casual Listener

Hi guys, when I search the artist Madman, I can't see all his playlists and songs. If I create a free account, the problem seems to be solved...  I actually have premium. How do I solve this pr...

Chris

Spotify

409 Views

1 replies

0 likes

Premium
  • 409 Views
  • 1 replies
  • 0 likes

Offre étudiant mal comprise

Bonjour j'ai soucrit a un forfait etudiant hors j'ai appris qu'il ne sagisait pas des lycéens!Il m'ont debité j'aimerais savoir ou je pourrais m'adresser pour recuperé mon argent et souscrire a un compte premuin normal.Merci

Newbie

Bonjour j'ai soucrit a un forfait etudiant hors j'ai appris qu'il ne sagisait pas des lycéens! Il m'ont debité j'aimerais savoir ou je pourrais m'adresser pour recuperé mon argent et souscrire a un ...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Payment

I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and it says I'm listening free. I would really like to ...

Casual Listener

I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and ...

Normayventura

Casual Listener

260 Views

2 replies

0 likes

Account
Free
Premium
  • 260 Views
  • 2 replies
  • 0 likes

2 paying accounts...

I had some trouble with installing spotify premium on my phone. First thime i had some default messages and i tried again. Now it seams that i pay 2 times a month for a different account... Does anyone know how i can cancel one? Thanks!

Newbie

I had some trouble with installing spotify premium on my phone. First thime i had some default messages and i tried again. Now it seams that i pay 2 times a month for a different account... Does anyo...

SpotCreated

Roadie

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

You've reached the limit on active subscriptions per mobile number for Spotify.

I've had this problem for a month now and still haven't found a solution. I've messaged them about it and they said it's something to do with BOKU but they haven't given me any help so I thought I'd ask you guys.

Casual Listener

I've had this problem for a month now and still haven't found a solution. I've messaged them about it and they said it's something to do with BOKU but they haven't given me any help so I thought I'd ...

goodboyjerk

Casual Listener

5430 Views

3 replies

0 likes

Premium
Subscription
  • 5430 Views
  • 3 replies
  • 0 likes

Spotify Artist Name Taken But It's Not Really Taken?

Hi, I'm the frontman of a band that wants to create a Spotify account. Unfortunately while signing up it says the username (our band name) is not available although we've checked numerous times and there is not a single artist, user, or profile with ...

Newbie

Hi, I'm the frontman of a band that wants to create a Spotify account. Unfortunately while signing up it says the username (our band name) is not available although we've checked numerous times and t...

Maxim

Spotify Star

1856 Views

1 replies

0 likes

Account
Other
  • 1856 Views
  • 1 replies
  • 0 likes

Can't log into Spotify app on iPhone - 14 days abroad message

I have Spotify premium installed on my Samsung Android and on my laptop, and want my girlfriend to be able to use premium on her iPhone too (I believe I can have premium installed in three devices).When I try and log in to Spotify via Facebook on her...

Newbie

I have Spotify premium installed on my Samsung Android and on my laptop, and want my girlfriend to be able to use premium on her iPhone too (I believe I can have premium installed in three devices). ...

257 Views

0 replies

0 likes

Account
Premium
  • 257 Views
  • 0 replies
  • 0 likes

Changing country brings me to wrong subscription page

Hello,I've browsed through this forum but couldn't find a solution.I have Spotify Premium with a credit card registered in Germany. Now I'm in the Netherlands and want to change to my Dutch credit card. When I follow the instructions for changing cou...

Casual Listener

Hello, I've browsed through this forum but couldn't find a solution. I have Spotify Premium with a credit card registered in Germany. Now I'm in the Netherlands and want to change to my Dutch credi...

jbirdie

Casual Listener

677 Views

7 replies

0 likes

Account
Subscription
  • 677 Views
  • 7 replies
  • 0 likes

Can't login on tv

Ok . so . I have premium . but i can't login on tv . when i login there is an error .. its saying that i don't have premium . BUT I HAVE . help ???

Newbie

Ok . so . I have premium . but i can't login on tv . when i login there is an error .. its saying that i don't have premium . BUT I HAVE . help ???

196 Views

0 replies

0 likes

Account
Login
Premium
Subscription
  • 196 Views
  • 0 replies
  • 0 likes

Spotify is not respecting it's own email settings

I have not enabled the option to share my details with content suppliers.But, I still get these disgusting emails from Spotify advertising for bands performances which I do not should get in the first place and secondly I don't want.These disgusting ...

Regular

I have not enabled the option to share my details with content suppliers. But, I still get these disgusting emails from Spotify advertising for bands performances which I do not should get in the fi...

metal_head

Regular

246 Views

2 replies

0 likes

Premium
  • 246 Views
  • 2 replies
  • 0 likes

Login problems

I downloaded Spotify on my Samsung Galaxy S7 Edge but I can't open an account on Spotify or login with Facebook (Facebook is installed on my phone, my profile is active and I am logged in). Can anybody help?

Newbie

I downloaded Spotify on my Samsung Galaxy S7 Edge but I can't open an account on Spotify or login with Facebook (Facebook is installed on my phone, my profile is active and I am logged in). Can anybo...

222 Views

0 replies

0 likes

Login
  • 222 Views
  • 0 replies
  • 0 likes

Rechnung für das Finanzamt Deutschland mit MwSt bei Paypal Zahlung

Hallo Ich höre Spotify im Büro und will das Abo natürlich als Betriebsausgaben absetzen.Aber jetzt stell ich fest, dass Spotifa gar keine Rechnung erstellt!?Ich wusste gar nicht, dass das in Deutschland erlaubt ist.Es gibt nur die sogenannten "Belege...

Casual Listener

Hallo   Ich höre Spotify im Büro und will das Abo natürlich als Betriebsausgaben absetzen. Aber jetzt stell ich fest, dass Spotifa gar keine Rechnung erstellt!? Ich wusste gar nicht, dass da...

kunstsoika

Casual Listener

43273 Views

25 replies

10 likes

Account
Premium
  • 43273 Views
  • 25 replies
  • 10 likes

add to Spotify does not work

When I try to open a song thats been share on facebook and I click on add to spotify it does nothing

Newbie

When I try to open a song thats been share on facebook and I click on add to spotify it does nothing

208 Views

0 replies

0 likes

Account
Other
Premium
  • 208 Views
  • 0 replies
  • 0 likes

Desvincular cuenta de facebook de spotify

buenas noches, cerre mi cuenta de spotify para poder crear una nueva que no este vinculada con mi cuenta de facebook, pero quiero recuperar mis playlist

Newbie

buenas noches, cerre mi cuenta de spotify para poder crear una nueva que no este vinculada con mi cuenta de facebook, pero quiero recuperar mis playlist

Titox

Roadie

563 Views

1 replies

0 likes

Premium
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unlink Spotify from a PS4

Hello. After reading most of these threads, I have already come to the conclusion that the Spotify Customer Support Team is far from organized, and even further from useful, but here is my shot. My spotify is linked to a random ps4 account, but god k...

Casual Listener

Hello.   After reading most of these threads, I have already come to the conclusion that the Spotify Customer Support Team is far from organized, and even further from useful, but here is my s...

user-removed

Not applicable

6188 Views

4 replies

8 likes

Premium
  • 6188 Views
  • 4 replies
  • 8 likes

Pedi o boleto bancário sem querer e não tenho como pagar

Me ajudem, fui ver como funcionava e acabei pedindo o boleto, porém não tem como eu pagar no momento e vence dia 15 agora, estou com medo de não pagar a acontecer algo, me ajudem a cancelar por favor

Newbie

Me ajudem, fui ver como funcionava e acabei pedindo o boleto, porém não tem como eu pagar no momento e vence dia 15 agora, estou com medo de não pagar a acontecer algo, me ajudem a cancelar por favor...

213 Views

0 replies

0 likes

Account
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution No aparecen las últimas canciones

Hola,ayer olvide la clave de mi iPhone y tuve que borrarlo y empezar desde el principio . Cuando me descargue Spotify de nuevo solo aparecían las canciones que me descargue hacía muchísimo tiempo,no las últimas

Casual Listener

Hola,ayer olvide la clave de mi iPhone y tuve que borrarlo y empezar desde el principio . Cuando me descargue Spotify de nuevo solo aparecían las canciones que me descargue hacía muchísimo tiempo,no ...

RodrigoPalma

Roadie

226 Views

1 replies

0 likes

Account
Premium
Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invitation for Premium Family not sent

Hey guys,my roommate tried everything in the last few days to send me the invitiation to our new premium family account, but i never received an invitation e-mail. Does anybody know how to fix this problem or what the next step is i could take? Thank...

Newbie

Hey guys, my roommate tried everything in the last few days to send me the invitiation to our new premium family account, but i never received an invitation e-mail. Does anybody know how to fix this...

RodrigoPalma

Roadie

230 Views

1 replies

0 likes

Login
Premium
Subscription
  • 230 Views
  • 1 replies
  • 0 likes