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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9935 Views
  • 3 replies
  • 9 likes
  • Security
  • 9935 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494169 Views
  • 981 replies
  • 112 likes
  • Account
  • 494169 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214039 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214039 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122713 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122713 Views
  • 72 replies
  • 12 likes

Payment

I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and it says I'm listening free. I would really like to ...

  • Casual Listener
  • I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and ...
  • Normayventura
  • Casual Listener
  • 189 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 189 Views
  • 2 replies
  • 0 likes

2 paying accounts...

I had some trouble with installing spotify premium on my phone. First thime i had some default messages and i tried again. Now it seams that i pay 2 times a month for a different account... Does anyone know how i can cancel one? Thanks!

  • Newbie
  • I had some trouble with installing spotify premium on my phone. First thime i had some default messages and i tried again. Now it seams that i pay 2 times a month for a different account... Does anyo...
  • SpotCreated
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

You've reached the limit on active subscriptions per mobile number for Spotify.

I've had this problem for a month now and still haven't found a solution. I've messaged them about it and they said it's something to do with BOKU but they haven't given me any help so I thought I'd ask you guys.

  • Casual Listener
  • I've had this problem for a month now and still haven't found a solution. I've messaged them about it and they said it's something to do with BOKU but they haven't given me any help so I thought I'd ...
  • goodboyjerk
  • Casual Listener
  • 4993 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 4993 Views
  • 3 replies
  • 0 likes

Spotify Artist Name Taken But It's Not Really Taken?

Hi, I'm the frontman of a band that wants to create a Spotify account. Unfortunately while signing up it says the username (our band name) is not available although we've checked numerous times and there is not a single artist, user, or profile with ...

  • Newbie
  • Hi, I'm the frontman of a band that wants to create a Spotify account. Unfortunately while signing up it says the username (our band name) is not available although we've checked numerous times and t...
  • Maxim
  • Spotify Star
  • 1472 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1472 Views
  • 1 replies
  • 0 likes

Can't log into Spotify app on iPhone - 14 days abroad message

I have Spotify premium installed on my Samsung Android and on my laptop, and want my girlfriend to be able to use premium on her iPhone too (I believe I can have premium installed in three devices).When I try and log in to Spotify via Facebook on her...

  • Newbie
  • I have Spotify premium installed on my Samsung Android and on my laptop, and want my girlfriend to be able to use premium on her iPhone too (I believe I can have premium installed in three devices). ...
  • 200 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 200 Views
  • 0 replies
  • 0 likes

Changing country brings me to wrong subscription page

Hello,I've browsed through this forum but couldn't find a solution.I have Spotify Premium with a credit card registered in Germany. Now I'm in the Netherlands and want to change to my Dutch credit card. When I follow the instructions for changing cou...

Schermafbeelding 2017-06-01 om 12.32.35.png
  • Casual Listener
  • Hello, I've browsed through this forum but couldn't find a solution. I have Spotify Premium with a credit card registered in Germany. Now I'm in the Netherlands and want to change to my Dutch credi...
  • jbirdie
  • Casual Listener
  • 506 Views
  • 7 replies
  • 0 likes
  • Account
    Subscription
  • 506 Views
  • 7 replies
  • 0 likes

Can't login on tv

Ok . so . I have premium . but i can't login on tv . when i login there is an error .. its saying that i don't have premium . BUT I HAVE . help ???

  • Newbie
  • Ok . so . I have premium . but i can't login on tv . when i login there is an error .. its saying that i don't have premium . BUT I HAVE . help ???
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 131 Views
  • 0 replies
  • 0 likes

Spotify is not respecting it's own email settings

I have not enabled the option to share my details with content suppliers.But, I still get these disgusting emails from Spotify advertising for bands performances which I do not should get in the first place and secondly I don't want.These disgusting ...

  • Regular
  • I have not enabled the option to share my details with content suppliers. But, I still get these disgusting emails from Spotify advertising for bands performances which I do not should get in the fi...
  • metal_head
  • Regular
  • 168 Views
  • 2 replies
  • 0 likes
  • Premium
  • 168 Views
  • 2 replies
  • 0 likes

Login problems

I downloaded Spotify on my Samsung Galaxy S7 Edge but I can't open an account on Spotify or login with Facebook (Facebook is installed on my phone, my profile is active and I am logged in). Can anybody help?

  • Newbie
  • I downloaded Spotify on my Samsung Galaxy S7 Edge but I can't open an account on Spotify or login with Facebook (Facebook is installed on my phone, my profile is active and I am logged in). Can anybo...
  • 160 Views
  • 0 replies
  • 0 likes
  • Login
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Can't change my country!

Hoping someone at Spotify can help me. I had Spotify Unlimited in the UK, but went back to the free plan and moved to New Zealand. Now it says my country doesn't match the one in my profile and when I try to edit my profile to correct this, it'll onl...

  • Casual Listener
  • Hoping someone at Spotify can help me.   I had Spotify Unlimited in the UK, but went back to the free plan and moved to New Zealand. Now it says my country doesn't match the one in my profil...
  • ktinyourdevries
  • Newbie
  • 8580 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 8580 Views
  • 3 replies
  • 0 likes

Rechnung für das Finanzamt Deutschland mit MwSt bei Paypal Zahlung

Hallo Ich höre Spotify im Büro und will das Abo natürlich als Betriebsausgaben absetzen.Aber jetzt stell ich fest, dass Spotifa gar keine Rechnung erstellt!?Ich wusste gar nicht, dass das in Deutschland erlaubt ist.Es gibt nur die sogenannten "Belege...

  • Casual Listener
  • Hallo   Ich höre Spotify im Büro und will das Abo natürlich als Betriebsausgaben absetzen. Aber jetzt stell ich fest, dass Spotifa gar keine Rechnung erstellt!? Ich wusste gar nicht, dass da...
  • kunstsoika
  • Casual Listener
  • 39506 Views
  • 25 replies
  • 10 likes
  • Account
    Premium
  • 39506 Views
  • 25 replies
  • 10 likes

add to Spotify does not work

When I try to open a song thats been share on facebook and I click on add to spotify it does nothing

  • Newbie
  • When I try to open a song thats been share on facebook and I click on add to spotify it does nothing
  • 132 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 132 Views
  • 0 replies
  • 0 likes

Desvincular cuenta de facebook de spotify

buenas noches, cerre mi cuenta de spotify para poder crear una nueva que no este vinculada con mi cuenta de facebook, pero quiero recuperar mis playlist

  • Newbie
  • buenas noches, cerre mi cuenta de spotify para poder crear una nueva que no este vinculada con mi cuenta de facebook, pero quiero recuperar mis playlist
  • Titox
  • Roadie
  • 462 Views
  • 1 replies
  • 0 likes
  • Premium
  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unlink Spotify from a PS4

Hello. After reading most of these threads, I have already come to the conclusion that the Spotify Customer Support Team is far from organized, and even further from useful, but here is my shot. My spotify is linked to a random ps4 account, but god k...

  • Casual Listener
  • Hello.   After reading most of these threads, I have already come to the conclusion that the Spotify Customer Support Team is far from organized, and even further from useful, but here is my s...
  • user-removed
  • Not applicable
  • 6059 Views
  • 4 replies
  • 8 likes
  • Premium
  • 6059 Views
  • 4 replies
  • 8 likes

Pedi o boleto bancário sem querer e não tenho como pagar

Me ajudem, fui ver como funcionava e acabei pedindo o boleto, porém não tem como eu pagar no momento e vence dia 15 agora, estou com medo de não pagar a acontecer algo, me ajudem a cancelar por favor

  • Newbie
  • Me ajudem, fui ver como funcionava e acabei pedindo o boleto, porém não tem como eu pagar no momento e vence dia 15 agora, estou com medo de não pagar a acontecer algo, me ajudem a cancelar por favor...
  • 148 Views
  • 0 replies
  • 0 likes
  • Account
  • 148 Views
  • 0 replies
  • 0 likes

Superuser Contribution No aparecen las últimas canciones

Hola,ayer olvide la clave de mi iPhone y tuve que borrarlo y empezar desde el principio . Cuando me descargue Spotify de nuevo solo aparecían las canciones que me descargue hacía muchísimo tiempo,no las últimas

  • Casual Listener
  • Hola,ayer olvide la clave de mi iPhone y tuve que borrarlo y empezar desde el principio . Cuando me descargue Spotify de nuevo solo aparecían las canciones que me descargue hacía muchísimo tiempo,no ...
  • RodrigoPalma
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Invitation for Premium Family not sent

Hey guys,my roommate tried everything in the last few days to send me the invitiation to our new premium family account, but i never received an invitation e-mail. Does anybody know how to fix this problem or what the next step is i could take? Thank...

  • Newbie
  • Hey guys, my roommate tried everything in the last few days to send me the invitiation to our new premium family account, but i never received an invitation e-mail. Does anybody know how to fix this...
  • RodrigoPalma
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ver dirección para plan familiar

Estimados necesito saber dónde puedo ver la dirección que utilice para la cuenta ya que no puedo agregar a mi esposa al plan familiar les agradezco la ayuda

  • Newbie
  • Estimados necesito saber dónde puedo ver la dirección que utilice para la cuenta ya que no puedo agregar a mi esposa al plan familiar les agradezco la ayuda 
  • RodrigoPalma
  • Roadie
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lembrar o endereço cadastrado

Galera, esqueci o CEP que cadastrei meu spotify, porém na opção de editar perfil não tem como auterar nem mostrar o cep que foi cadastrado. O que devo fazer ?

  • Newbie
  • Galera, esqueci o CEP que cadastrei meu spotify, porém na opção de editar perfil não tem como auterar nem mostrar o cep que foi cadastrado. O que devo fazer ?
  • RodrigoPalma
  • Roadie
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes