Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76539 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94440 Views
9 replies
2 likes
So we recently decided to start a spotify premium family account because we rent an appartement in Antwerp (Belgium) since some of us work and some are students (we all live under the same adress) but Spotify has now said it can't verify any of our a...
So we recently decided to start a spotify premium family account because we rent an appartement in Antwerp (Belgium) since some of us work and some are students (we all live under the same adress) bu...
Roadie
337 Views
1 replies
0 likes
it appears that late yesterday this happened, I have since changed my FB password, restored my playlists (thank goodness for that feature), and deleted the new 'stuff' - can you guys have a look to see how this happened? and hopefully prevent in the ...
it appears that late yesterday this happened, I have since changed my FB password, restored my playlists (thank goodness for that feature), and deleted the new 'stuff' - can you guys have a look to s...
Roadie
641 Views
3 replies
0 likes
Hey guys, yesterday someone changed my email and password. I can only log in via Facebook now and all of my music library is gone. I contacted the customer support but they will respond to the new email adress and I have no idea who that is. Should I...
Hey guys, yesterday someone changed my email and password. I can only log in via Facebook now and all of my music library is gone. I contacted the customer support but they will respond to the new em...
Roadie
319 Views
1 replies
0 likes
vbb hello every jhbmnbmb
vbb hello every jhbmnbmb
206 Views
0 replies
0 likes
I re-activated my premium after a month hiatus, on the 1st of September, but when i use the spotify app, although it lists my account-type as premium, wont let me skip more than five songs or use the shuffle option without me getting the "You have di...
I re-activated my premium after a month hiatus, on the 1st of September, but when i use the spotify app, although it lists my account-type as premium, wont let me skip more than five songs or use the...
Spotify Star
304 Views
1 replies
0 likes
I've always sung the praises of Spotify — have been a fan/premium subcriber for many years — but this is the first time I've felt truly burned by the company: I somehow got logged out of my Spotify account on my phone, and now every time I try to sig...
I've always sung the praises of Spotify — have been a fan/premium subcriber for many years — but this is the first time I've felt truly burned by the company: I somehow got logged out of my ...
Casual Listener
509 Views
2 replies
0 likes
I created a new account and then I typed my username, then it gave me a random username, My orignal username is "Andoyski" then it change to "wpchsrylebllxz9ak27cek7sn". How can I fix this? need help ty
I created a new account and then I typed my username, then it gave me a random username, My orignal username is "Andoyski" then it change to "wpchsrylebllxz9ak27cek7sn". How can I fix this? need help...
Casual Listener
462 Views
1 replies
0 likes
Efetuei o cancelamento do plano premium familiar no dia 16/08 e fui informado que no dia 11/09 meu plano voltaria ao spotify free. Porém, no dia 05/09 recebi outra cobrança no valor de 26,90, mesmo após a confirmação do cancelamento. Gostaria do esto...
Efetuei o cancelamento do plano premium familiar no dia 16/08 e fui informado que no dia 11/09 meu plano voltaria ao spotify free. Porém, no dia 05/09 recebi outra cobrança no valor de 26,90, mesmo a...
Spotify Star
380 Views
1 replies
0 likes
olá pessoal paguei o boleto do spotify eo PIN não e o logon oq posso fazer ???Ajude-me!!!!
olá pessoal paguei o boleto do spotify eo PIN não e o logon oq posso fazer ??? Ajude-me!!!!
Spotify Star
2993 Views
1 replies
1 likes
boa noite! Tenho uma conta Premium eo pagamento acontecido via cartão de crédito. No entanto, meu cartão foi clonado e temporariamente não solicitado por cobrança onlinr ou por telefone. Me orientaram a aguardar uma nova visita. Não existe outra form...
boa noite! Tenho uma conta Premium eo pagamento acontecido via cartão de crédito. No entanto, meu cartão foi clonado e temporariamente não solicitado por cobrança onlinr ou por telefone. Me ...
Spotify Star
412 Views
1 replies
0 likes
I've invited my daughter to a family account. She has her own email, but can't create an account. She enters the info, but when she hits the "open account" button, it just spools. I've tried it on several computers and with Edge and Chrome. Also trie...
I've invited my daughter to a family account. She has her own email, but can't create an account. She enters the info, but when she hits the "open account" button, it just spools. I've tried it on se...
Casual Listener
597 Views
3 replies
0 likes
I have linked my spotify account to facebook but I lost everything: tracked accounts and recorded music, how can I remedy this ?
I have linked my spotify account to facebook but I lost everything: tracked accounts and recorded music, how can I remedy this ?
Spotify
312 Views
1 replies
0 likes
hellosessions on my phone and computer suddenly turned off and I could not log in again.when I try to change the password I received the error that my e-mail address could not be found e-mail was sent when I tried with username but I have no idea whe...
hello sessions on my phone and computer suddenly turned off and I could not log in again.when I try to change the password I received the error that my e-mail address could not be found e-mail ...
Spotify
329 Views
1 replies
0 likes
Hello,I went abroad for my holidays and used Spotify. Then when I got back I tried to log in to Spotify and it tells me that I can't log in because the account can only be used "for 14 days abroad". But the odd part is that I am not abroad so it shou...
Hello, I went abroad for my holidays and used Spotify. Then when I got back I tried to log in to Spotify and it tells me that I can't log in because the account can only be used "for 14 days abroad"...
Regular
382 Views
1 replies
0 likes
Hi, A playlist I used to listen to, "Digster Best of 2013" got updated, and all the songs I used to listen to and like was deleted from that playlist. Is there any way to get to know what songs were deleted from that playlist? The updated playlist is...
Hi, A playlist I used to listen to, "Digster Best of 2013" got updated, and all the songs I used to listen to and like was deleted from that playlist. Is there any way to get to know what ...
Casual Listener
41109 Views
7 replies
5 likes
I got charged $9.99 for an account I can't access, nor do I use. I input the username to log in and it won't go through. I don't know the email or password. Help please!
I got charged $9.99 for an account I can't access, nor do I use. I input the username to log in and it won't go through. I don't know the email or password. Help please!
Community Legend
545 Views
1 replies
0 likes
Bom dia.ontem o Spotify fez uma atualização e depois disso minha conta ficou misturada a de outro dispositivo de nome GT18552B. Não consigo mais ouvir minhas musica porque o tempo todo esse usuario entra no app dele e altera a musica.duas das minhas ...
Bom dia. ontem o Spotify fez uma atualização e depois disso minha conta ficou misturada a de outro dispositivo de nome GT18552B. Não consigo mais ouvir minhas musica porque o tempo todo ess...
Newbie
367 Views
1 replies
0 likes
My dad signed up for premium with the wrong email address (mitch.blackwood@bsu.edu). He cannot login, and needs his email changed to mitch_blackwood@msn.com. If you need any other information, you can email him at the new email address or ask me. Tha...
My dad signed up for premium with the wrong email address (mitch.blackwood@bsu.edu). He cannot login, and needs his email changed to mitch_blackwood@msn.com. If you need any other information, you ca...
Spotify Star
292 Views
1 replies
0 likes
Hola, buen dia. En mi cuenta de spotify tenia sincronizado mi facebook pero se dejo de sincronizar y ya no me deja me aparece la leyenda "lo sentimos hubo un error temporal", la verdad me gustaria sincronizar a mi cuenta, me podrian ayudar? mi cuenta...
Hola, buen dia. En mi cuenta de spotify tenia sincronizado mi facebook pero se dejo de sincronizar y ya no me deja me aparece la leyenda "lo sentimos hubo un error temporal", la verdad me gu...
Spotify Star
430 Views
1 replies
0 likes
