Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I can not log in to the app using facebook, which is how I have always used spotify. I get a 'login failed - can not connect to facebook' message. however I can log in on my phone using my browser. I have tried using the email and password for my fac...
I have connected my Spotify to Facebook, but when I open the menu to search for my friends, it says that none of my FB friends use Spotify (even though they do...). Am I doing something wrong? Help/suggestions on how to fix this?
Hallo zusammen, ich habe gestern einen Fehler beim Abo buchen gemacht.Eigentlich wollte ich ein Family Abo abschließen, beim Bezahlvorgang wurde dann jedoch ein Preis von 119,88€ als Jahresbeitrag angeboten.Ich war der Annahme, dass wenn man den Betr...
helo guys. first of all,im sorry coz my english is not very good. i totally forget my username and password,the problem is my account is premium n eventhough i no longer using my account,its still take my money on bank account. how can i solve this? ...
I keep receiving the message "Login Error: There is an error in logging you into this application. Please try again later." but it works normally in the web player.I can't just unlink with facebook because I haven't the email anymore
I was in the philippine but i had to move to korea i had been in this place for 3weeks when I just got here in korea I still could access my account and could listen the music but now I cannot log in and cannot listen music. How to change the country...
seit ca 2 tagen kann ich aus einem mir unerklärlichen grund keine lieder mehr in den listen verschieben bzw. anordnen wo könnte das problem liegen?
Hola Spotify! Please check my account. 12 hours ago, when I was in Denmark for the day, someone changed my password (but not e-mail, lol noobs) for my spotify. I didn't receive any e-mails. The person did three things:- Made a playlist called "Music ...
hey guys like i wrote down i changed my house and my old address was given on my account because of that Spotify removed me from spotify family account. how can i get my family acc back. help me please
If I have a facebook account and upgrade to family premium, will all of my family be able to login to my facebook account or access my information?
I currently need to update my card info but I dont want to pay for the family plan anymore. How do I change my plan?
My music keeps pausing for like 10 or something seconds and it's annoying for me Can you guys help me
Fui exccluída do plano familiar do meu marido. Agora ele tentou me onvidar pro plano novamente e o que recebo de erro: "Você não pode participar deste Plano Premium Familiar. Não foi possível confirmar que você mora no mesmo endereço do titular da co...
How can we turn off the suggested songs? Every other song playing on my list is suggested. Completely annoying! I want to hear the songs I picked, not yours.
Hi, can someone help me?? I already wrote severeal support e-mails but no answer... (or maybe the answer / Status goes to the e-mail address I can not access anymore). I am soooo sad! I really want premium subscription. Originally I registered via fa...
My account got hijackes.I created this account when I still had my old email but forgot to change it when i switched to the new one. The old email is no longer accessible after the new ISP bought the old ISP.Now I can't change the password or the ema...
I switched phones and deleted the info on my old phone thinking I knew the password and username but I forgot my username and password and I checked my emails but I couldn't find anything. But I'm still paying on the account, is there any way I can t...
I'm trying to create a new account for my son under the family subscriptions but it just keeps loading but not actually doing anything
Hi i think someone hacked my account and i have premium and would like to listen to my music
Help with payment