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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76064 Views

28 replies

0 likes

  • 76064 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93682 Views

9 replies

2 likes

Account
Login
  • 93682 Views
  • 9 replies
  • 2 likes

Quickbooks ch

Quickbooks ch Quickbooks ch

Regular

Quickbooks ch Quickbooks ch

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
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Solved!! After Update Spotify always autostarts...

... even if i turn it off the settings to "no".my OS is win10.any suggestions? Thanks!

Casual Listener

... even if i turn it off the settings to "no". my OS is win10. any suggestions?   Thanks!

Wevenhuis

Gig Goer

581 Views

4 replies

0 likes

  • 581 Views
  • 4 replies
  • 0 likes

Superuser Contribution My money

I just paid 10.59 for my membership on the 14th n it took out another 10.59 on the 18th witch is today how can I get my money back

Casual Listener

I just paid 10.59 for my membership on the 14th n it took out another 10.59 on the 18th witch is today how can I get my money back

Jahmil14

Casual Listener

375 Views

2 replies

0 likes

Account
  • 375 Views
  • 2 replies
  • 0 likes

Autostart bug in latest version

I have now, and always, had "Open Spotify automatically after you log into the computer" set to NO. (I travel to places with very thin internet connections and can't afford to have apps competing for what bandwidth there is.) This latest version, how...

Newbie

I have now, and always, had "Open Spotify automatically after you log into the computer" set to NO. (I travel to places with very thin internet connections and can't afford to have apps competin...

Wevenhuis

Gig Goer

526 Views

2 replies

3 likes

  • 526 Views
  • 2 replies
  • 3 likes

Solved!! Account Hacked

Well... my Spotify Premium account got hacked. I 've been a "loyal" customer since the early days of Spotify, like started paying for subscription 5 years ago. Yesterday I noticed unknown devices added to my device control list and magically ALL OF M...

Casual Listener

Well... my Spotify Premium account got hacked. I 've been a "loyal" customer since the early days of Spotify, like started paying for subscription 5 years ago. Yesterday I noticed unknown devices add...

osornios

Spotify Star

139711 Views

37 replies

6 likes

Account
Premium
Security
  • 139711 Views
  • 37 replies
  • 6 likes

Descargas

Por qué llega un momento que manda un mensaje de que he descargado el límite de canciones ??

Newbie

Por qué llega un momento que manda un mensaje de que he descargado el límite de canciones ??

198 Views

0 replies

0 likes

  • 198 Views
  • 0 replies
  • 0 likes

Quickbooks sh

Quickbooks sh Quickbooks sh

Regular

Quickbooks sh Quickbooks sh

162 Views

0 replies

0 likes

  • 162 Views
  • 0 replies
  • 0 likes

dgfdg

dfgdfgf

Regular

dfgdfgf

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Solved!! can't log in even after password reset

i 've been told that i entered incorrect password or username so i did reset my password. still i cannot log in. i switched to log in with username instead of an email but it still doesn't work. when i click "create new a/c", the app kept telling me ...

Casual Listener

 i 've been told that i entered incorrect password or username so i did reset my password. still i cannot log in. i switched to log in with username instead of an email but it still doesn't work...

togiab

Casual Listener

7632 Views

2 replies

0 likes

  • 7632 Views
  • 2 replies
  • 0 likes

Account Hacked

Hello, I'm afraid my premium account has been hijacked by someone else. While trying to listen to music this morning, I noticed I had been signed out of my account. All attempts to sign back in have failed and I noticed moments after, that my linked ...

Newbie

Hello, I'm afraid my premium account has been hijacked by someone else. While trying to listen to music this morning, I noticed I had been signed out of my account. All attempts to sign back in have ...

user-removed

Not applicable

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Quickbooks sh

Quickbooks sh Quickbooks sh

Regular

Quickbooks sh Quickbooks sh

144 Views

0 replies

0 likes

  • 144 Views
  • 0 replies
  • 0 likes

Volver a entrar plan familiar premium

Me llego un mail que decia que mi cuenta pasó a Spotify Gratis. Yo tenía plan familiar premium pero me dicen que no pueden verificar mi dirección, me han vuelto a mandar la invitación pero no me dejan entrar. Como lo hago? vivo en la misma casa pero ...

Newbie

Me llego un mail que decia que mi cuenta pasó a Spotify Gratis. Yo tenía plan familiar premium pero me dicen que no pueden verificar mi dirección, me han vuelto a mandar la invitación pero no me deja...

620 Views

0 replies

0 likes

Premium
  • 620 Views
  • 0 replies
  • 0 likes

Solved!! Switching from Facebook ID to Login Passwd

Hello to the community,I would automatically store my Spotify bills on my Digiposte safe. For that, I need a login / password and not a Facebook ID. I do not want to delete my current Premium account because it is he who has the main account on my Pr...

Casual Listener

Hello to the community, I would automatically store my Spotify bills on my Digiposte safe. For that, I need a login / password and not a Facebook ID. I do not want to delete my current Premium accou...

GMASSINI

Casual Listener

470 Views

2 replies

0 likes

Account
  • 470 Views
  • 2 replies
  • 0 likes

nilnkn

gblfgn.

Regular

gblfgn.

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Solved!! Password reset not works

I have reset my password through the web and, aparently, everything was ok. I can login with the password in the website, but i can login with my iPhone app. Help!

Casual Listener

I have reset my password through the web and, aparently, everything was ok. I can login with the password in the website, but i can login with my iPhone app.   Help!

user-removed

Not applicable

379 Views

1 replies

0 likes

Login
  • 379 Views
  • 1 replies
  • 0 likes

I was charged by fault

I am not a spotify user, but was charged $9.99. How can I get my money back? Transaction descriptionSpotify USAPosting date08/24/2017Transaction date08/24/2017Amount$9.99

Newbie

I am not a spotify user, but was charged $9.99. How can I get my money back?   Transaction description Spotify USA Posting date 08/24/2017 Transaction date 08/24/2017 Amount $9.99

user-removed

Not applicable

219 Views

1 replies

0 likes

Other
  • 219 Views
  • 1 replies
  • 0 likes

Can't get access to my spotify account

I suspect that someone has gotten control over my spotify account. The password has been changed and I'm not sure which of my emails is connected to the account but I get no emails when attempting to reset it. What can I do to get it back? Or atleast...

Visitor

I suspect that someone has gotten control over my spotify account. The password has been changed and I'm not sure which of my emails is connected to the account but I get no emails when attempting to...

user-removed

Not applicable

224 Views

1 replies

0 likes

Login
Premium
  • 224 Views
  • 1 replies
  • 0 likes

Double accounts after coming back in my home country

Hi everyone !! I started to use spotify on my mobile when I was living in Japan with this name : newza.fullmetal.But when I came back in France, my name on my account switched to newza.fullmetal-fr. But I am not sure when this occured, how and why.Th...

Newbie

Hi everyone !!  I started to use spotify on my mobile when I was living in Japan with this name : newza.fullmetal. But when I came back in France, my name on my account switched to newza.f...

197 Views

0 replies

0 likes

Account
Login
  • 197 Views
  • 0 replies
  • 0 likes

Can I block followers in Spotify?

Hi,Can I block followers in Spotify?Thanks, Wouter

Casual Listener

Hi, Can I block followers in Spotify? Thanks, Wouter

woody1976

Casual Listener

323 Views

2 replies

0 likes

Account
Premium
Subscription
  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log in via app (not via Facebook) get error 404 but it allowed login on this page?

Have tried from iPhone and starting from scratch on iPad and nothing works - always get the error 404. Don't want/use Facebook link just normal login have premium so this is really frustrating

Newbie

Have tried from iPhone and starting from scratch on iPad and nothing works - always get the error 404. Don't want/use Facebook link just normal login   have premium so this is really frustrati...

Jack

Roadie

348 Views

1 replies

0 likes

Login
  • 348 Views
  • 1 replies
  • 0 likes