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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80354 Views

9 replies

2 likes

Account
Login
  • 80354 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653690 Views

13 replies

4 likes

Account
  • 653690 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734100 Views

18 replies

29 likes

  • 734100 Views
  • 18 replies
  • 29 likes

NÃO CONSIGO CONCLUIR A COMPRA DO SPOTIFY PREMIUM!

eu tenho DUAS contas no spotify que eu me OBRIGUEI a fazer pra ver se o erro estava dando apenas na minha conta original, e em AMBAS eu não consigo concluir a compra do pacote do spotify premium! eu digito todos os dados necessários tanto pessoais (e...

Newbie

eu tenho DUAS contas no spotify que eu me OBRIGUEI a fazer pra ver se o erro estava dando apenas na minha conta original, e em AMBAS eu não consigo concluir a compra do pacote do spotify premium! eu ...

Lurtyu

Newbie

2016 Views

4 replies

0 likes

Account
Premium
  • 2016 Views
  • 4 replies
  • 0 likes

Missing songs in album

I have a prenioum account.I just noticed that 3 songs are missing in the Santana Dance of the rainbow album. They are grayed out on PC and don't even show up in the list on Android...It's really annoying to pay for a half service...

Casual Listener

I have a prenioum account. I just noticed that 3 songs are missing in the Santana Dance of the rainbow album. They are grayed out on PC and don't even show up in the list on Android... It's really ...

kb68_

Casual Listener

356 Views

2 replies

0 likes

  • 356 Views
  • 2 replies
  • 0 likes

all my playlist gone

What the **bleep**All me playlist just disapear.all my music vanished just like that. What fking happend.

Newbie

What the **bleep** All me playlist just disapear. all my music vanished just like that.   What fking happend.

Bittencourt

Spotify Star

490 Views

3 replies

0 likes

  • 490 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Premium wurde einfach gelöscht

Ich habe mit meiner Familie einen Premium Family Account doch aufeinmal kann ich kein einziges Lied mehr abspielen und in meinen KontoEinstellungen steht das ich spotify Free nutze. - Bei meiner Familie funktioniert jedoch alles noch und dort steht a...

Visitor

Ich habe mit meiner Familie einen Premium Family Account doch aufeinmal kann ich kein einziges Lied mehr abspielen und in meinen KontoEinstellungen steht das ich spotify Free nutze. - Bei meiner Fami...

SergioDavid

Roadie

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Local Files

Everytime i try to add a song on my local files thru my computer, the song disappear as soon as i restart spotify, and that with whatever song i download. Is it normal? because spotify is my main Music Player and i would like to have my song showing ...

Newbie

Everytime i try to add a song on my local files thru my computer, the song disappear as soon as i restart spotify, and that with whatever song i download. Is it normal? because spotify is my main Mus...

Astame

Community Legend

362 Views

1 replies

0 likes

Account
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Child can Not log into Familyaccount

Always an error because it Could not be verified that She lives in my house! Don't know what to do.

Casual Listener

Always an error because it Could not be verified that She lives in my house! Don't know what to do.

Carlos_Acuna

Newbie

543 Views

4 replies

0 likes

Premium
Subscription
  • 543 Views
  • 4 replies
  • 0 likes

Premium for family

I'm not receiving the email invite that my family member has sent me to join the premium for family account. Anyone with the same issue?

Newbie

I'm not receiving the email invite that my family member has sent me to join the premium for family account. Anyone with the same issue?

Astame

Community Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

My songs being directed to an account I never knew I had

Apparently I have a spotify account that I don't recall EVER making and it has my music directed onto it. I'm unable to login. None of my passwords work. I tried the reset password option and I don't get an email. However, I did use tunecore to add m...

Visitor

Apparently I have a spotify account that I don't recall EVER making and it has my music directed onto it. I'm unable to login. None of my passwords work. I tried the reset password option and I don't...

258 Views

0 replies

0 likes

Account
Login
  • 258 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution On Tour section doesn't know where I am

Any solution to the On Tour section showing me concerts in the city I just moved 600 miles away from? I've changed my location on Facebook, and in my Spotify account settings I've entered my new zip code/billing info. I checked my IP and it correlate...

Casual Listener

Any solution to the On Tour section showing me concerts in the city I just moved 600 miles away from? I've changed my location on Facebook, and in my Spotify account settings I've entered my new zip ...

tooshortpants

Casual Listener

563 Views

2 replies

0 likes

Account
  • 563 Views
  • 2 replies
  • 0 likes

Fui engandado pelo spotify

Nunca tinha comprado o plano Premium, ontem fui aproveitar a promoção de R$ 1,99. Mas quando conclui a compra foi debitado O valor de R$16,90 e assim será nos próximos meses. Gostaria de ter reembolso ou que ao menos eles trocassem o valor da minha a...

Newbie

Nunca tinha comprado o plano Premium, ontem fui aproveitar a promoção de R$ 1,99. Mas quando conclui a compra foi debitado O valor de R$16,90 e assim será nos próximos meses. Gostaria de ter reembols...

DouglasDumontte

Music Fan

438 Views

2 replies

0 likes

Account
Premium
  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family account does not work

Hi, i just updated my premium account to family premium and invited family members. One did not receive the invitation link at all and another does not get it working via invitation e-mail. In invitation email there is code, which does not work in lo...

Newbie

Hi, i just updated my premium account to family premium and invited family members. One did not receive the invitation link at all and another does not get it working via invitation e-mail. In invita...

SergioDavid

Roadie

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Non manda l'email di ripristino password

Quando inserisco l'email non mi manda nessun messaggio,l'email e funzionante ho provato e solo Spotify non riesce ad inviare

Newbie

Quando inserisco l'email non mi manda nessun messaggio,l'email e funzionante ho provato e solo Spotify non riesce ad inviare

SergioDavid

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution From free spotify to family

I had free Spotify before, but uograded to family since we were 4 in family. I Am the one that pays for it. I used the same login information in the upgrade and now I only have the free accont again with a lot of advicement on my phone. Hate that! My...

Casual Listener

I had free Spotify before, but uograded to family since we were 4 in family. I Am the one that pays for it. I used the same login information in the upgrade and now I only have the free accont again ...

gunnlinde

Casual Listener

363 Views

2 replies

0 likes

Account
Login
  • 363 Views
  • 2 replies
  • 0 likes

My spotify account lost all it's songs/playlists in library

Hi, i'm a premium user since a year or more, all the songs i have are in spotify ( or were ) dissapeared. The problem es that i haven't been using spotify for about 1-2 weeks to find, when suddenly i try to log into my account today, that my account ...

Regular

Hi, i'm a premium user since a year or more, all the songs i have are in spotify ( or were ) dissapeared. The problem es that i haven't been using spotify for about 1-2 weeks to find, when suddenly i...

osornios

Spotify Star

431 Views

1 replies

1 likes

Account
Other
Premium
Subscription
  • 431 Views
  • 1 replies
  • 1 likes

Superuser Contribution Trouble Login with Facebook

My account is linked to my Facebook account but since last Spotify update, I can't login using 'login with Facebook' option. When I try I just get another page appear asking to login with email and password which will let me in eventually but is a re...

Regular

My account is linked to my Facebook account but since last Spotify update, I can't login using 'login with Facebook' option. When I try I just get another page appear asking to login with email ...

yasminsmBR

Casual Listener

737 Views

5 replies

0 likes

Login
  • 737 Views
  • 5 replies
  • 0 likes

Can't log into account

I have logged out of my account and I tried to reset my password but my email linked to my account is no where to be found. Is there any way I can change my email linked to my account?

Newbie

I have logged out of my account and I tried to reset my password but my email linked to my account is no where to be found. Is there any way I can change my email linked to my account?

osornios

Spotify Star

258 Views

1 replies

0 likes

Account
Login
Premium
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Two email addresses on one account - cant delete

Hello, i made a mistake in using a second email address on same "family account" instead of inviting.So currently, my daughter runs under my name, but under her email address. when i tried to invite her (administrator), spotify says, "you are already...

Newbie

Hello,   i made a mistake in using a second email address on same "family account" instead of inviting. So currently, my daughter runs under my name, but under her email address. when i tried...

osornios

Spotify Star

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Premium for 99p for 3 months then student offer?

Hello, Just started the £0.99/3 month premium trial. It says then it will become £9.99/month after September. Can I still access the £4.99/month discount? If I apply for it now, will my account be charged?

Newbie

Hello,   Just started the £0.99/3 month premium trial. It says then it will become £9.99/month after September.   Can I still access the £4.99/month discount? If I apply for it now, wil...

ItsJamesJ

Community Legend

1030 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 1030 Views
  • 1 replies
  • 0 likes

My username

Hello,I recently made a Spotify however when I told my friends what my username was gaya.rose they told me they couldn't find it and no account had been made

Newbie

Hello, I recently made a Spotify however when I told my friends what my username was gaya.rose they told me they couldn't find it and no account had been made

Maxim

Spotify Star

320 Views

1 replies

0 likes

Account
Free
Premium
Security
Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have to Reset my Password Every Time I Open the Application

I'm living abroad for the next few months, and Spotify has been saying my password is incorrect every single time I open the application which forces me to reset my password EVERY. SINGLE. TIME. I must be missing something? I'll definitely be cancell...

Newbie

I'm living abroad for the next few months, and Spotify has been saying my password is incorrect every single time I open the application which forces me to reset my password EVERY. SINGLE. TIME.&nbsp...

SergioDavid

Roadie

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes