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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80338 Views

9 replies

2 likes

Account
Login
  • 80338 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653636 Views

13 replies

4 likes

Account
  • 653636 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734042 Views

18 replies

29 likes

  • 734042 Views
  • 18 replies
  • 29 likes

Can' t connect to my account from mobile devices

Can' t connect to my Spotify account from any mobile device (Android, iOS).Alrteady tried to:reset my passwordconnect from another devicedelete connected devices from account Using family account.

Newbie

Can' t connect to my Spotify account from any  mobile device (Android, iOS). Alrteady tried to: reset my password connect from another device delete connected devices from account&nbsp...

osornios

Spotify Star

273 Views

1 replies

0 likes

Account
  • 273 Views
  • 1 replies
  • 0 likes

Spotify Premium angebot

Hi ich hatte nir gerade das Angebot 3 Monate für 10 Euro gekauft habe aber nur 1 Monat bekommen wieso?

Newbie

Hi ich hatte nir gerade das Angebot 3 Monate für 10 Euro gekauft habe aber nur 1 Monat bekommen wieso?

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kann meine Tochter nicht anmleden.

Hallo zusammen, ich habe einen Family account und möchte meine Tochter einladen. Dieses geht nicht, da Spotify meint, die Adressen stimmen nicht überein. Auch nach dem fünften Versuch keine Übereinstimmung.Was kann ich tun ?

Newbie

Hallo zusammen, ich habe einen Family account und möchte meine Tochter einladen. Dieses geht nicht, da Spotify meint, die Adressen stimmen nicht überein.  Auch nach dem fünften Versuch keine Üb...

Alfredo

Roadie

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution account paypal

Salve,Ho appena effettuato un abbonamento su un nuoco account per mio fratello usando la paypal. Adesso vorrei aquistarlo pure sul mio account. è possibile usando lo stesso conto paypal? avendoci già provato non funziona ma non mi dice nessuna inform...

Newbie

Salve, Ho appena effettuato un abbonamento su un nuoco account per mio fratello usando la paypal. Adesso vorrei aquistarlo pure sul mio account. è possibile usando lo stesso conto paypal? avendoci g...

SergioDavid

Roadie

304 Views

1 replies

0 likes

Account
Premium
  • 304 Views
  • 1 replies
  • 0 likes

Changing email

I want to change the email that my account is connected to because the current one has been hacked, and it means that for things like the end of year email with stats I won't be able to get

Newbie

I want to change the email that my account is connected to because the current one has been hacked, and it means that for things like the end of year email with stats I won't be able to get

osornios

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Sportify Family cant verify Adresse

Hi, today my wife received an Email from Spotify with: We've downgraded your Spotify Family Account to Spotify Free because your Adress cant be verified.Iam wondering which Adress couldnt be verified, because i (main acc) registered with my Facebook-...

Newbie

Hi,   today my wife received an Email from Spotify with: We've downgraded your Spotify Family Account to Spotify Free because your Adress cant be verified. Iam wondering which Adress couldnt ...

osornios

Spotify Star

740 Views

5 replies

0 likes

  • 740 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify app showing old facebook picture

I have changed my profile picture around a week ago and Spotify app is still showing the previous one. When I check the Spotify webpage, it shows the correct one but only app is showing the wrong one. I attempted deleting cache and date and even unin...

Visitor

I have changed my profile picture around a week ago and Spotify app is still showing the previous one. When I check the Spotify webpage, it shows the correct one but only app is showing the wrong one...

SergioDavid

Roadie

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ändra mail adress

Hej, det går inte att ändra mailadress på mitt konto?   

Newbie

Hej, det går inte att ändra mailadress på mitt konto?     

Pysen2

Newbie

4235 Views

2 replies

0 likes

  • 4235 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in

I have just signed up to spotify. I can log in through the web page but not through the app on my mac or my phone. i have tried changing my password and go through the steps when i recieve the email but it still doesn't work. I have also tried creati...

Newbie

I have just signed up to spotify.  I can log in through the web page but not through the app on my mac or my phone.  i have tried changing my password and go through the steps when i reciev...

Maxim

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! You Can Only Use Spotify Abroad For 14 Days

Please Help I Can't Loging . It Says You Can Only Use Spotify Abroad For 14 Days .

Newbie

Please Help I Can't Loging . It Says You Can Only Use Spotify Abroad For 14 Days .

orh619wh-_ti8

Newbie

23470 Views

3 replies

0 likes

  • 23470 Views
  • 3 replies
  • 0 likes

I used the wrong email and forgot my username and passwored to my premium account

This a big problem I used the wrong email for my premium spotify account and forgot the password and username for someone reason the app logged me out and i was only suppost to be just doing a free trile but since i didnt cancel the free trial its st...

Newbie

This a big problem I used the wrong email for my premium spotify account and forgot the password and username for someone reason the app logged me out and i was only suppost to be just doing a free t...

kejt_

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

No puedo entrar a mi cuenta

Hola, bueno lo que pasa es que yo no entrar a mi cuenta, dice que mi contraseña esta mal y no recuerdo mi email al que lo asocie, si alguien podría ayudarme por favor, ya que mi cuenta cuenta con premium.

Newbie

Hola, bueno lo que pasa es que yo no entrar a mi cuenta, dice que mi contraseña esta mal y no recuerdo mi email al que lo asocie, si alguien podría ayudarme por favor, ya que mi cuenta cuenta con pre...

osornios

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Conta premium

Boa noite. Tenho uma conta premium e antes tinham 5 pessoas que moram comigo e usufruíam do spotify também, houve um pedido de recadastro e essas pessoas não conseguem mais entrar, spotify acusa que as pessoas não moram comigo!!! E mais, o spotify "t...

Newbie

Boa noite. Tenho uma conta premium e antes tinham 5 pessoas que moram comigo e usufruíam do spotify também, houve um pedido de recadastro e essas pessoas não conseguem mais entrar, spotify acusa que ...

Bittencourt

Spotify Star

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Why no phone support?? I paid for premium, can't login or get a password!

The reset password page just pops up "expired," an sends me back around anoher loop to get to the same place? How do I talk to a live human being?

Visitor

The reset password page just pops up "expired," an sends me back around anoher loop to get to the same place? How do I talk to a live human being?  

KatesHere

Community Legend

331 Views

1 replies

0 likes

Account
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify followers can't see what I am listening to on spotify

I'm not on a private session yet my friends who follow my spotify account can't see what I'm listening to on the side bar. I disconnected facebook because the problem may have started around the time I connected my spotify account to my facebook. Any...

Newbie

I'm not on a private session yet my friends who follow my spotify account can't see what I'm listening to on the side bar. I disconnected facebook because the problem may have started around the time...

SergioDavid

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in when I travel to another country?

Every time I travel abroad spotify I get a notice I'm in the wrong country for logging into my account and a refuse to be let in. That's very inconvenient for people who travel a lot!

Newbie

Every time I travel abroad spotify I get a notice I'm in the wrong country for logging into my account and a refuse to be let in. That's very inconvenient for people who travel a lot!

JuanCamilo

Roadie

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not Log in

Hey guys, i cant log into my account as my password seems to be wrong. I do not receive any emails to my attached email account as well. Another unusual thing is that Spotify charged me 3 times the amount this month than they usually do. I couldnt lo...

Visitor

Hey guys, i cant log into my account as my password seems to be wrong. I do not receive any emails to my attached email account as well. Another unusual thing is that Spotify charged me 3 times the a...

user-removed

Not applicable

427 Views

2 replies

0 likes

Account
Login
Premium
Security
  • 427 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Not Working on iPhone

I have paid the $0.99 CAD for a premium account, and on my computer it is showing that I have a premum account. On my iPhone, the premium options worked for about 24 hours and then went back to a free subscription. So now if I log nto Spotify on my l...

Newbie

I have paid the $0.99 CAD for a premium account, and on my computer it is showing that I have a premum account. On my iPhone, the premium options worked for about 24 hours and then went back to a fre...

JuanCamilo

Roadie

288 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find premium account information

So, my bank account shows that I have a Spotify account with Premium status, but of all my known emails and log-ins, none of them are Premium. Not sure what to do about this situation, as it keeps pulling out on the first week of each month, and I wa...

Newbie

So, my bank account shows that I have a Spotify account with Premium status, but of all my known emails and log-ins, none of them are Premium.   Not sure what to do about this situation, as it...

SergioDavid

Roadie

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Account not linking to Facebook Messenger

Hey, I'm trying to use the new feature where you can create group playlists through facebook messenger. I've added the Spotify extension to messenger but my account just won't link even though it's already linked to facebook itself. Any ideas? Thanks...

Newbie

Hey,   I'm trying to use the new feature where you can create group playlists through facebook messenger. I've added the Spotify extension to messenger but my account just won't link even thou...

Jamesdi

Casual Listener

1275 Views

2 replies

0 likes

Account
  • 1275 Views
  • 2 replies
  • 0 likes