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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 305955 Views
  • 870 replies
  • 98 likes
  • Account
  • 305955 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140079 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140079 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81174 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81174 Views
  • 64 replies
  • 9 likes

Superuser Contribution Can't Create an Account Using Facebook?

I had two accounts, the first is created by using FB and the second by using an email adress(the one I use right now). I connected my second account to FB, then discconnected using the option in the Spotify settings. Then I tried to login to that fir...

  • Casual Listener
  • I had two accounts, the first is created by using FB and the second by using an email adress(the one I use right now). I connected my second account to FB, then discconnected using the option in the ...
  • Julian
  • Moderator
  • 4723 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 4723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists

Lost my premium now when I go to list open band click on song no songs will play. 4295192400 ref#

  • Visitor
  • Lost my premium now when I go to list open band click on song no songs will play. 4295192400 ref#
  • Julian
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • Other
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player logs in, immediately logs out

For some time I can't login to the web player. It starts to load the interface, then immediately logs out. The Desktop/Android app has no problems, I can also log in here or on the support site without problem. I've tried it on other browsers, same r...

  • Newbie
  • For some time I can't login to the web player. It starts to load the interface, then immediately logs out. The Desktop/Android app has no problems, I can also log in here or on the support site ...
  • Julian
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 266 Views
  • 1 replies
  • 0 likes

Tie two accounts together

Hi How can I get all info back from my old account to the new one? I have been using Spotify for a long time now and a renewed the account by gift card. I accidently used the gift card for the account that is tied to facebook and this is the one I'm ...

  • Newbie
  • Hi   How can I get all info back from my old account to the new one?   I have been using Spotify for a long time now and a renewed the account by gift card.   I accidently used t...
  • Bittencourt
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

account hacked

hi, my username is olsonssss(premium acc). LAst night i got an e-mail stating my spotify email had been changed although i didn't do it. Now i am nable to login on any of my devices thanks for prompt response

  • Newbie
  • hi,   my username is olsonssss(premium acc). LAst night i got an e-mail stating my spotify email had been changed although i didn't do it.   Now i am nable to login on any of my devices...
  • iamandyhill
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
  • 187 Views
  • 1 replies
  • 0 likes

Premium

Today i Pay fór premium on spotify but i dont have premium ? What i have doing ?

  • Newbie
  • Today i Pay fór premium on spotify but i dont have premium ? What i have doing ?
  • Maxim
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Don't receive Family invitation

Last weekend three times a invitation was sent to me for Spotify Family.I didn't receive any emails (also not in the SPAM box). Is there any other way to accept the invitation? At the moment I have a Spotify Free account (Facebook).Thanks in advance ...

  • Casual Listener
  • Last weekend three times a invitation was sent to me for Spotify Family. I didn't receive any emails (also not in the SPAM box). Is there any other way to accept the invitation?   At the mome...
  • fredjonsson
  • Newbie
  • 756 Views
  • 4 replies
  • 0 likes
  • Account
  • 756 Views
  • 4 replies
  • 0 likes

Failure to login spotify app

I have a spotify premium account which has worked fine on my computer and phone so far, but when I tried to login on the spotify app on my new phone, I couldn't. I fill in my username and password and press the login button but nothing happens, excep...

  • Newbie
  • I have a spotify premium account which has worked fine on my computer and phone so far, but when I tried to login on the spotify app on my new phone, I couldn't. I fill in my username and password an...
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Login
  • 144 Views
  • 1 replies
  • 0 likes

Trying to get premium but country location is auto set to USA

Hi I'm trying to sign up to Spotify and use the premium option when it takes me to the payment page it's asking for a zip code but I am in the uk. When I go to account settings it's seems to have auto generated I am in the USA and I can't seem to cha...

  • Newbie
  • Hi  I'm trying to sign up to Spotify and use the premium option when it takes me to the payment page it's asking for a zip code but I am in the uk.  When I go to account settings it's seem...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Wrong charge

I get the wrong charged bill. I choose the 30 NTD per month but it charge me 1070 NTD in my credit card .

  • Newbie
  • I get the wrong charged bill. I choose the 30 NTD per month but it charge me 1070 NTD in my credit card .
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Country Change

I have used Spotify 14 days abroad but now I cannot switch the country. I have already purchased premium and I still can't change the country without it sending me to the same support page where I cannot make a change.

  • Newbie
  • I have used Spotify 14 days abroad but now I cannot switch the country. I have already purchased premium and I still can't change the country without it sending me to the same support page where I ca...
  • justinewin_
  • Roadie
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

How do I find out which email I have associated with my account?

I have spotify on my iphone but can't remember which one of my emails I have associated with the account, and as I want to upgrade to premium I need to know. From the settings on my phone I cannot see where the info is. Does anybody know how I can fi...

  • Casual Listener
  • I have spotify on my iphone but can't remember which one of my emails I have associated with the account, and as I want to upgrade to premium I need to know. From the settings on my phone I cannot se...
  • osornios
  • Spotify Star
  • 19255 Views
  • 3 replies
  • 0 likes
  • 19255 Views
  • 3 replies
  • 0 likes

spotify

If i was paying for spotify through sprint but cancelled my sprint service, is my account with spotify cancelled too? Or if I start paying through spotify can i access all my songs again?

  • Newbie
  • If i was paying for spotify through sprint but cancelled my sprint service, is my account with spotify cancelled too? Or if I start paying through spotify can i access all my songs again?
  • osornios
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
  • 288 Views
  • 1 replies
  • 0 likes

Hacked, email changed! Cannot logging!

Hello!First of all, I am sending this email from another account as my account has been stolen and I cannot even logg in... I Can't logg into spotify because my account was hacked and they changed my email...I have sent and email account-details-chan...

  • Newbie
  • Hello! First of all, I am sending this email from another account as my account has been stolen and I cannot even logg in...   I Can't logg into spotify because my account was hacked and they...
  • osornios
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 414 Views
  • 1 replies
  • 0 likes

Spotify deactivated my account because of unauthorized premium payment!

A mount before, I couldn't pay with my prepaid Ininal Card because there was ne money in it. So I get my father's Credit card and paid last month's premium but this month when Spotify automaticly get the payment, my father said "15 Turkish Liras has ...

  • Newbie
  • A mount before, I couldn't pay with my prepaid Ininal Card because there was ne money in it. So I get my father's Credit card and paid last month's premium but this month when Spotify automaticl...
  • osornios
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Switching to new account but keeping the playlists

Hey guys, Until recently I was sharing an account with a friend but I want to get my own now. How can I take all the playlists with me if I have to delete the old ones on my friends account?

  • Newbie
  • Hey guys,  Until recently I was sharing an account with a friend but I want to get my own now. How can I take all the playlists with me if I have to delete the old ones on my friends accou...
  • osornios
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Discover Weekly will not update.

Hi, my discover weekly has been the same for 3 weeks now. I have tried logging in and out, unfollowing and refollowing, made sure im not in private session, and nothing has worked. Was wondering if I could get a solution from Spotify. User ID 12,004,...

  • Casual Listener
  • Hi, my discover weekly has been the same for 3 weeks now. I have tried logging in and out, unfollowing and refollowing, made sure im not in private session, and nothing has worked. Was wondering if I...
  • osornios
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
  • 187 Views
  • 1 replies
  • 0 likes

Spotify deleted my account

Hey spotify I couldn't figure out how to call customer service on ur website I saw that u didn't have a phone line or something for the website but anyways my account was deleted because my mom cancelled her credit card I don't see why u had to delet...

  • Newbie
  • Hey spotify I couldn't figure out how to call customer service on ur website I saw that u didn't have a phone line or something for the website but anyways my account was deleted because my mom cance...
  • osornios
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Help Please

Hello,I don't know if I'm posting this in the right area, this site is very confusing. I was trying to get ahold of Spotify to see how I can add more offline devices to my plan? Only supports 3 devices however I have 4 devices I need the offline down...

  • Newbie
  • Hello, I don't know if I'm posting this in the right area, this site is very confusing. I was trying to get ahold of Spotify to see how I can add more offline devices to my plan? Only supports 3 dev...
  • osornios
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Family Plan account activation

Hi, I have a family plan and just invited my wife. On trying to redeem, she is asked for a name (not clear if nine or hers) and an address to complete the upgrade. On entering our home address, we get a message the address couldnt be confirmed. I che...

  • Newbie
  • Hi, I have a family plan and just invited my wife. On trying to redeem, she is asked for a name (not clear if nine or hers) and an address to complete the upgrade. On entering our home address, we ge...
  • Bittencourt
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes