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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1874 Views
  • 0 replies
  • 8 likes
  • Security
  • 1874 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449063 Views
  • 972 replies
  • 109 likes
  • Account
  • 449063 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199779 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199779 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108831 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108831 Views
  • 72 replies
  • 11 likes

Created family plan with wrong account

Hi, I have 2 spotify accounts (an old one, and one coupled with my facebook account).I subscribed for a family memebership and was logged in with my old account on this computer (in the app I was logged in with my facebook account). Now my old accoun...

  • Newbie
  • Hi,   I have 2 spotify accounts (an old one, and one coupled with my facebook account). I subscribed for a family memebership and was logged in with my old account on this computer (in the ap...
  • justinewin_
  • Roadie
  • 261 Views
  • 3 replies
  • 0 likes
  • 261 Views
  • 3 replies
  • 0 likes

Solved!! Account problems

I've had Spotify Premium for almost a year, my orignal account was created with Facebook. My facebook account doesn't have an emal address. Now when I login I get a message saying Error Code 3. Somehow my spotify account disconnected its link from my...

  • Casual Listener
  • I've had Spotify Premium for almost a year, my orignal account was created with Facebook. My facebook account doesn't have an emal address. Now when I login I get a message saying Error Code 3. Someh...
  • justinewin_
  • Roadie
  • 825 Views
  • 4 replies
  • 0 likes
  • Account
  • 825 Views
  • 4 replies
  • 0 likes

Customize Friends Feed?

I accidentally followed all my facebook friends that are linked to spotify but I want to only see the feed of only three of my friends. Is there any way I can customize which friends' feeds I can see?

  • Casual Listener
  • I accidentally followed all my facebook friends that are linked to spotify but I want to only see the feed of only three of my friends. Is there any way I can customize which friends' feeds I can see?
  • Maxim
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Other
  • 329 Views
  • 1 replies
  • 0 likes

My child can't log onto the family subscription

I just upgraded my account from premium to family. When my kids are trying to use the email they received they only get to the normal login-page with no possiblity to use the invitation code. Any tips on what I am doing wrong?

  • Newbie
  • I just upgraded my account from premium to family. When my kids are trying to use the email they received they only get to the normal login-page with no possiblity to use the invitation code. Any tip...
  • Maxim
  • Spotify Star
  • 530 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 530 Views
  • 1 replies
  • 0 likes

Somebody else changed my e-mail and password assigned to my username

so, I can not access my account and reset my password. Help please. PS:1) I am a premium member2) When I click an old e-mail from spotify, I am landed to my account page as logged-in, but I see there a differen e-mail address. When I tried to change ...

  • Casual Listener
  • so, I can not access my account and reset my password. Help please.   PS: 1) I am a premium member 2) When I click an old e-mail from spotify, I am landed to my account page as logged-in, bu...
  • muratunsal
  • Casual Listener
  • 250 Views
  • 2 replies
  • 0 likes
  • 250 Views
  • 2 replies
  • 0 likes

Hjälp med konton och family

Jag använder oftast spotify på mobilen, och där har jag Spotify family som jag betalar via autogiro. Endast ett av mina tre barn är kopplade till det kontot, och jag vill ansluta de andra två barnen. När jag loggar in via dator står det att jag använ...

  • Visitor
  • Jag använder oftast spotify på mobilen, och där har jag Spotify family som jag betalar via autogiro. Endast ett av mina tre barn är kopplade till det kontot, och jag vill ansluta de andra två barnen....
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't seem to find my songs on phone

I put my songs on the desktop version of Spotify on my computer, then I look for them on my mobile and the playlist is empty. Why is this?

  • Visitor
  • I put my songs on the desktop version of Spotify on my computer, then I look for them on my mobile and the playlist is empty. Why is this?
  • user-removed
  • Not applicable
  • 395 Views
  • 5 replies
  • 0 likes
  • 395 Views
  • 5 replies
  • 0 likes

Spotify Family account

I have a Spotify Family account. I cannot invite my son. I have tried many times to invite him, but he didn't receive my inviting mail. Is there another way to invite a family member? Christian

  • Casual Listener
  • I have a Spotify Family account. I cannot invite my son. I have tried many times to invite him, but he didn't receive my inviting mail. Is there another way to invite a family member? Christian
  • christian67
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • 245 Views
  • 2 replies
  • 0 likes

Superuser Contribution No puedo canjear código

Ayer compre una tarjeta de regalo de Spotify premium, hoy intente cambiar el PIN y dice que nos a valido, que hago?

  • Newbie
  • Ayer compre una tarjeta de regalo de Spotify premium, hoy intente cambiar el PIN y dice que nos a valido, que hago?
  • Israel_saga1234
  • Newbie
  • 22772 Views
  • 4 replies
  • 10 likes
  • 22772 Views
  • 4 replies
  • 10 likes

Playlists of total stranger shown after login personal FB in Android app

Hi all,A few days ago Spotify was disconnected on my mobile Android app. I logged in again with my personal Facebook account but my profile now consists of playlists of a complete stranger, i.e. there are playlists, an account picture and other info ...

  • Newbie
  • Hi all, A few days ago Spotify was disconnected on my mobile Android app. I logged in again with my personal Facebook account but my profile now consists of playlists of a complete stranger, i.e. ...
  • 162 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 162 Views
  • 0 replies
  • 0 likes

Superuser Contribution Where are my songs?

So, I just got a new computer so I can actually use spotify on it instead of just on my phone. I was going through my playlist and there was a bunch of songs that I have forgotten about, because they are not on my phone playlist. IT IS THE SAME PLAYL...

  • Casual Listener
  • So, I just got a new computer so I can actually use spotify on it instead of just on my phone.  I was going through my playlist and there was a bunch of songs that I have forgotten about, becaus...
  • Jack
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked

Recently My account celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my premium and wish to ...

  • Regular
  • Recently My account celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change m...
  • Jack
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in

I'm currently logged in to Spotify on my laptop but can't get logged in on my phone. I can't remember my password and i no longer have access to the email account i used to set up Spotify. Any Suggestions ?

  • Newbie
  • I'm currently logged in to Spotify on my laptop but can't get logged in on my phone. I can't remember my password and i no longer have access to the email account i used to set up Spotify. Any Sugges...
  • Jack
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Login
  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need help signing in

It sys It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password go to your settings page at <a href="http://www.facebook.com" target=" blank">facebook.com</a>.

  • Newbie
  • It sys It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook password go to your settings page at &lt;a href=&quot;http://www.facebook.com&a...
  • Jack
  • Roadie
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged 4 times

Hi,I was notified that my payment info was wrong, so I updated my payment informationand then it said it was wrong and then I made sure it was correct and tried it three times after that and was charged on my bank account a total of four times. My pa...

  • Newbie
  • Hi, I was notified that my payment info was wrong, so I updated my payment information and then it said it was wrong and then I made sure it was correct and tried it three times after that and...
  • Jack
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

I paid for premium but have free

Spotify you have to help me out.Leaving for vacation in a couple of days.I got a new credit card and the problem started after that.

  • Newbie
  • Spotify you have to help me out. Leaving for vacation in a couple of days. I got a new credit card and the problem started after that.
  • Jacob
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hi,My account has been hacked and email address changed. I got a "confirmation email" from Spotify which I responded to, but got no reply or support ticket which makes me suspicious.Please help!

  • Newbie
  • Hi, My account has been hacked and email address changed. I got a "confirmation email" from Spotify which I responded to, but got no reply or support ticket which makes me suspicious. Please he...
  • Jacob
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes

Premium profile hacked

Hello.My moms premium profile was hacked some days ago. I am still following the profile but it has changed name, picture and password. The email has also been changed because she cant send the "lost password" thing. Her old spotify name was "kjaer.r...

  • Newbie
  • Hello. My moms premium profile was hacked some days ago. I am still following the profile but it has changed name, picture and password. The email has also been changed because she cant send the "lo...
  • Jacob
  • Community Legend
  • 6173 Views
  • 1 replies
  • 0 likes
  • 6173 Views
  • 1 replies
  • 0 likes

No puedo cambiar mi pais `

ya actualize mi modo de pago y aun no me da la opcion de actualizar el pais en el cual realmente estoy.

  • Newbie
  • ya actualize mi modo de pago y aun no me da la opcion de actualizar el pais en el cual realmente estoy.
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes