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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1770 Views
  • 0 replies
  • 8 likes
  • Security
  • 1770 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448204 Views
  • 970 replies
  • 108 likes
  • Account
  • 448204 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199474 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199474 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108594 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108594 Views
  • 72 replies
  • 11 likes

Superuser Contribution Payment refund after switching from premium to family plan?

Hi all, I just switched from my premium to a family plan! However, I paid for another month of premium (student discount, so 5 dollars) on 7/22, so I was wondering if I could get a partial refund for the rest of the cycle this month. How would I go a...

  • Newbie
  • Hi all,   I just switched from my premium to a family plan! However, I paid for another month of premium (student discount, so 5 dollars) on 7/22, so I was wondering if I could get a partial r...
  • MonicaM_Bogota
  • Roadie
  • 2624 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2624 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not getting the delete link for my account

Hello guys,In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one linked/created by my facebook account, so that I can link...

  • Visitor
  • Hello guys, In 2011 or 2012 I joined Spotify and I created a profile with my facebook account. Now I bought an account with a different e-mail adress and want to delete the old account, the one link...
  • MonicaM_Bogota
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked now cant even log in

My account was hacked by someone on an iPhone , playing weird music. Can't login anywhere, Facebook or otherwise, however u managed to take my payment somehow for premium services. Please fix now this is second request

  • Casual Listener
  • My account was hacked by someone on an iPhone , playing weird music. Can't login anywhere, Facebook or otherwise, however u managed to take my payment somehow for premium services. Please fix now thi...
  • MonicaM_Bogota
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • Login
    Security
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

stations

Why am I unable to unfollow a staion that I've created.When I unfollow a station it disappears and a few moments later it reappears. I've tried on 2 different devices with the same result. Also is there a way of categorising our stations

  • Regular
  • Why am I unable to unfollow a staion that I've created.When I unfollow a station it disappears and a few moments later it reappears. I've tried on 2 different devices with the same result. Also is th...
  • Mikelovesmusic
  • Regular
  • 339 Views
  • 3 replies
  • 0 likes
  • Account
  • 339 Views
  • 3 replies
  • 0 likes

Solved!! Moved to a family account before cancelling my student

I had a student account via my facebook and then my dad set up a family account. I clicked on the link via email to swap accounts before cancelling my student one.How do i check that my student one is cancelled to stop spotify taking more payments?

  • Newbie
  • I had a student account via my facebook and then my dad set up a family account.  I clicked on the link via email to swap accounts before cancelling my student one. How do i check that my stude...
  • osornios
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

My account was hacked by someone in France

I managed to kick them out of my account and change my passwords, but I lost all of my followed playlists and now have a bunch of French rap music saved onto my account. Would it be possible to reset my account to however it was 72 hours ago?

  • Newbie
  • I managed to kick them out of my account and change my passwords, but I lost all of my followed playlists and now have a bunch of French rap music saved onto my account. Would it be possible to reset...
  • osornios
  • Spotify Star
  • 1712 Views
  • 1 replies
  • 0 likes
  • 1712 Views
  • 1 replies
  • 0 likes

Premium

I have premium but can only get standard on my phone

  • Casual Listener
  • I have premium but can only get standard on my phone
  • dooleynz
  • Casual Listener
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

Problemas con la direccion con el plan familiar

Spotify sacó una cuenta de mi plan familiar, es un amigo que vive con migo tenemos la misma dirección y todo y cuando lo vuelvo a invitar no le valida la dirección

  • Newbie
  • Spotify sacó una cuenta de mi plan familiar, es un amigo que vive con migo tenemos la misma dirección y todo y cuando lo vuelvo a invitar no le valida la dirección
  • ivan_pedraza
  • Casual Listener
  • 2866 Views
  • 20 replies
  • 1 likes
  • 2866 Views
  • 20 replies
  • 1 likes

Solved!! Nao estou conseguindo entrar no plano familiar, ao qual eu ja pertencia e fui desligada

Nao estou conseguindo entrar no plano familiar do meu esposo. Eu ja pertencia ao plano familiar dele e recebi um email para confirmar as informações de endereço, porem nao consigo mais confirmar, fui retirada do plano sem nenhum motivo. Aguardo um re...

  • Newbie
  • Nao estou conseguindo entrar no plano familiar do meu esposo.   Eu ja pertencia ao plano familiar dele e recebi um email para confirmar as informações de endereço, porem nao consigo mais confi...
  • Bittencourt
  • Spotify Star
  • 46585 Views
  • 9 replies
  • 3 likes
  • 46585 Views
  • 9 replies
  • 3 likes

Solved!! Tenho 2 contas e quero juntar em 1

Tenho 2 perfis, com e-mails diferentes. Quero o login de um, com o e-mail de outro. Mas não acho como deletar a conta ou como mandar e-mail para o SAC do Spotify. Obviamente, quero fazer isso, sem perder as playlists já criadas. Como faço?

  • Newbie
  • Tenho 2 perfis, com e-mails diferentes. Quero o login de um, com o e-mail de outro. Mas não acho como deletar a conta ou como mandar e-mail para o SAC do Spotify. Obviamente, quero fazer isso, sem pe...
  • alexandre10
  • Newbie
  • 3277 Views
  • 2 replies
  • 2 likes
  • Account
  • 3277 Views
  • 2 replies
  • 2 likes

Account hacked

Help my account was hacked! I can still loggin with Facebook, but I suddenly have a russian e-mail adres!

  • Newbie
  • Help my account was hacked! I can still loggin with Facebook, but I suddenly have a russian e-mail adres!
  • mpearson
  • Newbie
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 162 Views
  • 1 replies
  • 0 likes

Looks like my account data is shared with somebody else.

Hi,I'm a premium user for about 3 years. Yesterday, there was an unknown device connected to my account, and this other person was controlling the music. He also added a new playlist. I resetted my Facebook password, set the new (totally different) o...

  • Visitor
  • Hi, I'm a premium user for about 3 years. Yesterday, there was an unknown device connected to my account, and this other person was controlling the music. He also added a new playlist. I resetted my...
  • sanambewfa
  • Regular
  • 266 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 266 Views
  • 2 replies
  • 1 likes

South African App store on iphone but paying for Spotify in Netherlands

Hopefully someone can help me - My app store on my IOS is South African. But because I am now living in the Netherlands, I have a Spotify account with debit orders from my Dutch Bank. I can't switch my App store to Netherlands because I don't have a ...

  • Newbie
  • Hopefully someone can help me -    My app store on my IOS is South African. But because I am now living in the Netherlands, I have a Spotify account with debit orders from my Dutch Bank. ...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Hacked account

Hi there,So my account got hacked. All my Numbers deleted and replaced by other music. This account is linked with my Facebook and i'm the one who set up spotify family for my household. I already changed my Facebook password but is there anyway that...

  • Newbie
  • Hi there, So my account got hacked. All my Numbers deleted and replaced by other music. This account is linked with my Facebook and i'm the one who set up spotify family for my household. I already ...
  • Robert_W
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 235 Views
  • 1 replies
  • 0 likes

Account hacked

Hi, Like several other people on this comminuty I have had my account highjacked. The email associated with my account has been changed as well, so I cant reset the password via email. What do I do?

  • Newbie
  • Hi,   Like several other people on this comminuty I have had my account highjacked. The email associated with my account has been changed as well, so I cant reset the password via email. &nbs...
  • Robert_W
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 191 Views
  • 1 replies
  • 0 likes

Deleted Facebook account

I deleted my Facebook account but it was my login to apotify as well. Now I can't use my email at Spotify because there already is 'another account' on that email. The account doesn't excist since the Facebook account is deleted. How do I make a user...

  • Newbie
  • I deleted my Facebook account but it was my login to apotify as well. Now I can't use my email at Spotify because there already is 'another account' on that email. The account doesn't excist since th...
  • Robert_W
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 162 Views
  • 1 replies
  • 0 likes

Merging two Premium Accounts into one Premium for Family account

My wife and I both have a premium account. We would like to get one Family Account. How can we merge those two accounts into one family account in such a way that we keep all playlistst etc of the account that we will give up? Thanks!

  • Casual Listener
  • My wife and I both have a premium account. We would like to get one Family Account. How can we merge those two accounts into one family account in such a way that we keep all playlistst etc of the ac...
  • MoClutt
  • Newbie
  • 444 Views
  • 4 replies
  • 0 likes
  • 444 Views
  • 4 replies
  • 0 likes

my account's under an old email

how can i update my email so i can login into my account?

  • Newbie
  • how can i update my email so i can login into my account?
  • Maxim
  • Spotify Star
  • 211 Views
  • 2 replies
  • 0 likes
  • 211 Views
  • 2 replies
  • 0 likes

veranderen abonnement op Iphone

Hoi,ik heb een premium account. Ik heb een nieuwe Iphone gekocht en na het uploaden van de app komt er steeds: abonnement: Free. Ik wil dit wijzigen. Hoe kan ik dat doen?Thx,Gunter

  • Visitor
  • Hoi, ik heb een premium account.  Ik heb een nieuwe Iphone gekocht en na het uploaden van de app komt er steeds: abonnement: Free.  Ik wil dit wijzigen.  Hoe kan ik dat doen? Thx, G...
  • Hubo
  • Community Legend
  • 659 Views
  • 1 replies
  • 0 likes
  • Account
  • 659 Views
  • 1 replies
  • 0 likes

Hacked Account and deleting other

Recently My account Celestial_ghosts or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my ...

  • Regular
  • Recently My account Celestial_ghosts or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again a...
  • Matth932
  • Newbie
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes