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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
75586 Views
26 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
92992 Views
9 replies
2 likes
Hi everyone, I have a family premium plan which worked well until recently. All my family members were disconnected because Spotify was unable to verify we have the same address which of course we do. Any suggestions?
Hi everyone, I have a family premium plan which worked well until recently. All my family members were disconnected because Spotify was unable to verify we have the same address which of course we do...
Casual Listener
1083 Views
3 replies
0 likes
Spotify has canceled the family plan account, in wich all members of that account must reside in the same address. They did that because they said that they could not verify the address of the account. How do they perform the verification? Spotify do...
Spotify has canceled the family plan account, in wich all members of that account must reside in the same address. They did that because they said that they could not verify the address of the accoun...
Moderator
256 Views
1 replies
0 likes
I try to log into my account and it asked if I'm enjoying my trip abroad and doesn't let me log in. What is going on? Ice redownloaded the app and still nothing please help
I try to log into my account and it asked if I'm enjoying my trip abroad and doesn't let me log in. What is going on? Ice redownloaded the app and still nothing please help
Moderator
228 Views
1 replies
0 likes
i´ve started a family account and one of the members i invited didnt get the invitation linkshe was on the 1 month premium free trial but she cancelled it.what can we do?
i´ve started a family account and one of the members i invited didnt get the invitation link she was on the 1 month premium free trial but she cancelled it. what can we do?
Moderator
169 Views
1 replies
0 likes
I got an e-mail from spotify saying "Please update your Spotify password". In the body of the e-mail it says "To protect you Spotify account, we've reset your password. This is because we believe it may have been compromised during a leak on another ...
I got an e-mail from spotify saying "Please update your Spotify password". In the body of the e-mail it says "To protect you Spotify account, we've reset your password. This is because we believe it ...
Moderator
1890 Views
1 replies
0 likes
I have 2 pending charges for Spotify on my account after upgrading to premium last night. What can be done to get this cleared up??
I have 2 pending charges for Spotify on my account after upgrading to premium last night. What can be done to get this cleared up??
Moderator
215 Views
1 replies
0 likes
Cambie de celular, y cuando cargué el email y contraseña me abrió en una cuenta gratis, yo estoy pagando Premium, No Se si me estoy confundiendo de email por q con el otro celular nunca cargaba los datos por que ya estaba todo guardado. Hay alguna ma...
Cambie de celular, y cuando cargué el email y contraseña me abrió en una cuenta gratis, yo estoy pagando Premium, No Se si me estoy confundiendo de email por q con el otro celular nunca cargaba los d...
Moderator
277 Views
1 replies
0 likes
I need to temporarily alter my subscription status in order to be charged the subscription fee on a different day of the month. In doing so, will I loose my downloads and playlists?
I need to temporarily alter my subscription status in order to be charged the subscription fee on a different day of the month. In doing so, will I loose my downloads and playlists?
Moderator
252 Views
1 replies
1 likes
My friend signed up for the 3 month free premium using my debit account. After only 1 month, I was charged $10. I need to take my payment information off of her account, but do not have her account information. I would like to speak with someone at S...
My friend signed up for the 3 month free premium using my debit account. After only 1 month, I was charged $10. I need to take my payment information off of her account, but do ...
Casual Listener
2654 Views
3 replies
1 likes
Hi, all of a sudden i am logged out of my Spotify on my android phone. When i try to login it says that i need to go online even thought i have wifi or 3g connection. I changed my password but that did not do anything. Please help me, i dont want to ...
Hi, all of a sudden i am logged out of my Spotify on my android phone. When i try to login it says that i need to go online even thought i have wifi or 3g connection. I changed my password but that d...
Moderator
330 Views
1 replies
0 likes
Hace un tiempo cree una cuenta de facebook sin querer después de haber desvinculado mi cuenta de spotify con la de facebook. Más tarde la borré para poder volver a fusionar mi cuenta con facebook, pero no me deja diciendome que hay un error por el qu...
Hace un tiempo cree una cuenta de facebook sin querer después de haber desvinculado mi cuenta de spotify con la de facebook. Más tarde la borré para poder volver a fusionar mi cuenta con facebook, pe...
Moderator
883 Views
1 replies
0 likes
Hey guys, I'm quite disappointed today because after almost 3 years of being a premium user I've lost all my playlist and songs. When I try to log in the process stops and a signs that says "enjoying your trip? Tell us more abroad apotify.com" appear...
Hey guys, I'm quite disappointed today because after almost 3 years of being a premium user I've lost all my playlist and songs. When I try to log in the process stops and a signs that says "enjoying...
Moderator
272 Views
1 replies
0 likes
Today my Spotify has been hijacked. A random device (that is most definently not one of mine) started playing music on my account. When I hit "Play on this Device" to switch it back to my phone (or my computer, I've tried both) this mystery person ke...
Today my Spotify has been hijacked. A random device (that is most definently not one of mine) started playing music on my account. When I hit "Play on this Device" to switch it back to my...
Moderator
1258 Views
1 replies
2 likes
Suddenly i was logged out of my account, and now my password has been changed. I cant log in now, and i have tried to enter my email adress when im trying to reset my password, but i do not recieve an email with the instructions to reset my password....
Suddenly i was logged out of my account, and now my password has been changed. I cant log in now, and i have tried to enter my email adress when im trying to reset my password, but i do not recieve a...
Moderator
218 Views
1 replies
0 likes
Hello! When spotify starts up on my desktop, it says that my subscription payment failed. My card is working properly and it's the only card I've used to pay for Spotify. My subscription still works even though I've been receiving this message for a ...
Hello! When spotify starts up on my desktop, it says that my subscription payment failed. My card is working properly and it's the only card I've used to pay for Spotify. My subscription still works ...
Moderator
369 Views
1 replies
0 likes
I have been overcharged and I cannot find any way to contact Spotify. I am getting very frusterated, so I am looking for what to do to get the extra charges refunded.
I have been overcharged and I cannot find any way to contact Spotify. I am getting very frusterated, so I am looking for what to do to get the extra charges refunded.
Moderator
203 Views
1 replies
0 likes
help need customer support for show my billing and remove ads. Please help how to fix my premium account
help need customer support for show my billing and remove ads. Please help how to fix my premium account
Moderator
194 Views
1 replies
0 likes
So I heard after logging out of all device and changing the Password, logged in via Facebook Account, it should fix the problem. Unfortunatly this still happens and I have no idea how to adress this topic furthermore. Please help.
So I heard after logging out of all device and changing the Password, logged in via Facebook Account, it should fix the problem. Unfortunatly this still happens and I have no idea how to adress this ...
Casual Listener
195 Views
1 replies
0 likes
Hello, First of all how can contact with Spotify ?Is it only way to talk with Spotify via Community Forums ? If they close for communication with users how can i use this APP ? I am a user and i need help. I dont want to use community forums ! Live C...
Hello, First of all how can contact with Spotify ? Is it only way to talk with Spotify via Community Forums ? If they close for communication with users how can i use this APP ?&nb...
Roadie
245 Views
1 replies
0 likes
I had an old spotify account through facebook and a new one wich is my main one with subscriptions and everything. On my main one i wanted to change the email adress to my current one, but i couldn't because of the facebook account. So i tried linkin...
I had an old spotify account through facebook and a new one wich is my main one with subscriptions and everything. On my main one i wanted to change the email adress to my current one, but i...
Roadie
979 Views
1 replies
0 likes
