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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265234 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265234 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13055 Views
  • 6 replies
  • 11 likes
  • Security
  • 13055 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529727 Views
  • 989 replies
  • 113 likes
  • Account
  • 529727 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128157 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128157 Views
  • 74 replies
  • 12 likes

Wrong Song Listed on my Account

This is not a unique problem, but mine has a bit of a twist, perhaps. When my name is searched, the first song listed is one by an orchestra. It starts playing immediately, and people looking for me are at the least confused. Somehow my name is even ...

  • Casual Listener
  • This is not a unique problem, but mine has a bit of a twist, perhaps.   When my name is searched, the first song listed is one by an orchestra. It starts playing immediately, and people lookin...
  • Maxim
  • Spotify Star
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

Superuser Contribution Globe Telecom Payment Method

Hi, I just want to ask if its possible for me to pay a premium subscriptions of multiple accounts with just one mobile number (personal globe prepaid number)?

  • Newbie
  • Hi,   I just want to ask if its possible for me to pay a premium subscriptions of multiple accounts with just one mobile number (personal globe prepaid number)?    
  • WendellWong
  • Casual Listener
  • 671 Views
  • 2 replies
  • 1 likes
  • 671 Views
  • 2 replies
  • 1 likes

Spotify account violated

Someone else has access to my spotify account.I checked home lan and it's ok.I also changed my facebook password and verified the presence of unauthorized access, and it's ok.I do not know how, but other devices are among the devices present and they...

  • Newbie
  • Someone else has access to my spotify account. I checked home lan and it's ok. I also changed my facebook password and verified the presence of unauthorized access, and it's ok. I do not know ho...
  • eblackrose00
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

premium for family membership cancelled

Hello I have been using Premium for family for the past few months and we were all loving it, until all of a sudden our premium membership gets cancelled and i'm still being charged for it. what should I do because as i cannot find a contact us page ...

  • Newbie
  • Hello I have been using Premium for family for the past few months and we were all loving it, until all of a sudden our premium membership gets cancelled and i'm still being charged for it. what shou...
  • user-removed
  • Not applicable
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
  • 327 Views
  • 1 replies
  • 0 likes

Problem with payment

I had spotify PREMIUM for months and no problems. Sudenly, it says there is a problem and cannot process my payment. Try to update my debit card info, and it keeps saying there is a problem. WHICH ONE!!!?

  • Casual Listener
  • I had spotify PREMIUM for months and no problems. Sudenly, it says there is a problem and cannot process my payment. Try to update my debit card info, and it keeps saying there is a problem. WHICH ON...
  • maurohmartinez
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Solved!! Sonos joint account

HiWe have a premium account so that we can each have our own playlists etc. At home though we use Sonos and on Sonos we would like that all of our playlists are available. To do this I thought that I would create a seperate joint account for Sonos on...

  • Casual Listener
  • Hi We have a premium account so that we can each have our own playlists etc. At home though we use Sonos and on Sonos we would like that all of our playlists are available.  To do this I thoug...
  • shaneupnorth
  • Casual Listener
  • 582 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 582 Views
  • 2 replies
  • 0 likes

Stolen Phone

Hi My phone has been stolen and I am worried that someone can use my account. How can I get the device removed so they cannot use it? Mark

  • Newbie
  • Hi   My phone has been stolen and I am worried that someone can use my account. How can I get the device removed so they cannot use it?   Mark
  • RichardH88
  • Newbie
  • 5772 Views
  • 4 replies
  • 1 likes
  • 5772 Views
  • 4 replies
  • 1 likes

Hack

Helloo. I found a way for crack and hack your site's account ,I like to help you for solve this important issue with personal account.

  • Newbie
  • Helloo. I found a way for crack and hack your site's account  ,I like to help you for solve this important issue with personal account.
  • Jacob
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Duplicate Payment

Hi, I pay for Spotify through Paypal and after changing the paypal account 2 payments have been taken with consecutive invoice id's. I emailed premium-gbp@spotify.com 3 days ago but have not had a response. I have tried using the contact form, but th...

  • Casual Listener
  • Hi,   I pay for Spotify through Paypal and after changing the paypal account 2 payments have been taken with consecutive invoice id's.   I emailed premium-gbp@spotify.com 3 days ago but...
  • mjesurene
  • Newbie
  • 3307 Views
  • 26 replies
  • 1 likes
  • 3307 Views
  • 26 replies
  • 1 likes

Solved!! Can't log into web player!!

I have a chrome book, and I've had Spotify web player on my computer for over a year now. A few days ago, I went to Spotify and it had logged me out! There was a button on the login page stating "log in with Spotify". I have clicked on this button nu...

  • Casual Listener
  • I have a chrome book, and I've had Spotify web player on my computer for over a year now. A few days ago, I went to Spotify and it had logged me out! There was a button on the login page stating...
  • MSM1
  • Casual Listener
  • 17023 Views
  • 2 replies
  • 0 likes
  • 17023 Views
  • 2 replies
  • 0 likes

About subscription

Hi! I'm just new with spotify, I subscribe to the premium that cost me 129pesos now I cannot play the music in my playlist I cannot play next, when I subscribe it even asked me for a payment method the payment pushed through, how am I gonna solve thi...

  • Newbie
  • Hi! I'm just new with spotify, I subscribe to the premium that cost me 129pesos now I cannot play the music in my playlist 😭 I cannot play next, when I subscribe it even asked me for a payment metho...
  • ajsimps123
  • Gig Goer
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Searching Users

We currently have 3 accounts with Spotify and are unable to search other users on all 3 (such as our friends' accounts). When you attempt to search it prompts "no results found." Settings have not been adjusted and this issue has been persistent for ...

  • Regular
  • We currently have 3 accounts with Spotify and are unable to search other users on all 3 (such as our friends' accounts). When you attempt to search it prompts "no results found." Settings have not be...
  • asmarco1984
  • Regular
  • 208836 Views
  • 23 replies
  • 7 likes
  • Account
    Other
    Premium
    Subscription
  • 208836 Views
  • 23 replies
  • 7 likes

Superuser Contribution Problems with account

I signed up on my phone. I am being charged for premium. I thought I had a month free trial. I logged out of my phone and then tried to sign in again. I could not. Neither email I use works so not sure how my account was created. I had to sign up wit...

  • Newbie
  • I signed up on my phone. I am being charged for premium. I thought I had a month free trial. I logged out of my phone and then tried to sign in again. I could not. Neither email I use works so not su...
  • FabianS_Bogota
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I delete an account without a password?

My son opened a spotify account some time ago and never really used it. Since then he has forgotten his password and the email address associated with the password is no longer live so we can't simply reset the password. I think it's best to delete t...

  • Newbie
  • My son opened a spotify account some time ago and never really used it.  Since then he has forgotten his password and the email address associated with the password is no longer live so we can't...
  • FabianS_Bogota
  • Roadie
  • 1609 Views
  • 1 replies
  • 0 likes
  • 1609 Views
  • 1 replies
  • 0 likes

2 Accounts with one Name?

Hey! I got a Very Funny Problem! I have my Premium Account "LetsBladeHD" and i tried to Login with my Facebook Account. The Problem is that the Facebook Account is Another then the Premium Account. Both have the Same Name but have other Passwords:Exa...

  • Casual Listener
  • Hey! I got a Very Funny Problem!   I have my Premium Account "LetsBladeHD" and i tried to Login with my Facebook Account.    The Problem is that the Facebook Account is Another the...
  • LetsBladeHD
  • Casual Listener
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
  • 277 Views
  • 1 replies
  • 0 likes

Account Hacked - Cannot access

Someone logged into my account and changed the password and email. Now I do not have access to my premium account. Please help. My user name is ********, although that might have been changed by now. Please email me directly to ********@gmail.com

  • Newbie
  • Someone logged into my account and changed the password and email. Now I do not have access to my premium account. Please help. My user name is ********, although that might have been changed by now....
  • Robert_W
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 271 Views
  • 1 replies
  • 0 likes

Help

The email that said will be send after i verify my account has not been send to me at all

  • Newbie
  • The email that said will be send after i verify my account has not been send to me at all
  • Robert_W
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted facebook account

So I deleted my facebook account and my spotify account was linked now I'm not able to sign up for a new account because my email address is assositcated with my facebook account. How can I fix this?

  • Newbie
  • So I deleted my facebook account and my spotify account was linked now I'm not able to sign up for a new account because my email address is assositcated with my facebook account.   How can I ...
  • FabianS_Bogota
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes