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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292616 Views

529 replies

34 likes

Account
Free
  • 292616 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13709 Views

6 replies

11 likes

Security
  • 13709 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541599 Views

990 replies

115 likes

Account
  • 541599 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129710 Views

74 replies

12 likes

Account
Login
Premium
  • 129710 Views
  • 74 replies
  • 12 likes

Superuser Contribution Radio not finding similar songs

I've found a song that I love. But when I ask spotify to make a "radio" based on the song, the songs it gives me are nothing at all like it. Power by WOLF is indie/electronic/jazzy with a slow, powerful tempo, but the songs in the radio are heavy met...

Casual Listener

I've found a song that I love. But when I ask spotify to make a "radio" based on the song, the songs it gives me are nothing at all like it. Power by WOLF is indie/electronic/jazzy with a slow, ...

thatredheadchic

Casual Listener

950 Views

2 replies

0 likes

Android
Radio
  • 950 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify premium through provider doesn't work

Hi,My Spotify premium account doesn't work. I previously had a premium account through my mobile phone provider but that has expired. Now i have a premium account through my internetprovider XS4All which i have activated and in my spotify app it stat...

Casual Listener

Hi, My Spotify premium account doesn't work. I previously had a premium account through my mobile phone provider but that has expired. Now i have a premium account through my internetprovider XS4A...

MJKommers

Casual Listener

400 Views

2 replies

1 likes

Account
Login
Premium
  • 400 Views
  • 2 replies
  • 1 likes

Wrong Song Listed on my Account

This is not a unique problem, but mine has a bit of a twist, perhaps. When my name is searched, the first song listed is one by an orchestra. It starts playing immediately, and people looking for me are at the least confused. Somehow my name is even ...

Casual Listener

This is not a unique problem, but mine has a bit of a twist, perhaps.   When my name is searched, the first song listed is one by an orchestra. It starts playing immediately, and people lookin...

Maxim

Spotify Star

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes

Superuser Contribution Globe Telecom Payment Method

Hi, I just want to ask if its possible for me to pay a premium subscriptions of multiple accounts with just one mobile number (personal globe prepaid number)?

Newbie

Hi,   I just want to ask if its possible for me to pay a premium subscriptions of multiple accounts with just one mobile number (personal globe prepaid number)?    

WendellWong

Casual Listener

675 Views

2 replies

1 likes

  • 675 Views
  • 2 replies
  • 1 likes

Spotify account violated

Someone else has access to my spotify account.I checked home lan and it's ok.I also changed my facebook password and verified the presence of unauthorized access, and it's ok.I do not know how, but other devices are among the devices present and they...

Newbie

Someone else has access to my spotify account. I checked home lan and it's ok. I also changed my facebook password and verified the presence of unauthorized access, and it's ok. I do not know ho...

eblackrose00

Roadie

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

premium for family membership cancelled

Hello I have been using Premium for family for the past few months and we were all loving it, until all of a sudden our premium membership gets cancelled and i'm still being charged for it. what should I do because as i cannot find a contact us page ...

Newbie

Hello I have been using Premium for family for the past few months and we were all loving it, until all of a sudden our premium membership gets cancelled and i'm still being charged for it. what shou...

user-removed

Not applicable

340 Views

1 replies

0 likes

Account
  • 340 Views
  • 1 replies
  • 0 likes

Problem with payment

I had spotify PREMIUM for months and no problems. Sudenly, it says there is a problem and cannot process my payment. Try to update my debit card info, and it keeps saying there is a problem. WHICH ONE!!!?

Casual Listener

I had spotify PREMIUM for months and no problems. Sudenly, it says there is a problem and cannot process my payment. Try to update my debit card info, and it keeps saying there is a problem. WHICH ON...

maurohmartinez

Casual Listener

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes

Solved!! Sonos joint account

HiWe have a premium account so that we can each have our own playlists etc. At home though we use Sonos and on Sonos we would like that all of our playlists are available. To do this I thought that I would create a seperate joint account for Sonos on...

Casual Listener

Hi We have a premium account so that we can each have our own playlists etc. At home though we use Sonos and on Sonos we would like that all of our playlists are available.  To do this I thoug...

shaneupnorth

Casual Listener

590 Views

2 replies

0 likes

Account
Premium
Subscription
  • 590 Views
  • 2 replies
  • 0 likes

Stolen Phone

Hi My phone has been stolen and I am worried that someone can use my account. How can I get the device removed so they cannot use it? Mark

Newbie

Hi   My phone has been stolen and I am worried that someone can use my account. How can I get the device removed so they cannot use it?   Mark

RichardH88

Newbie

5803 Views

4 replies

1 likes

  • 5803 Views
  • 4 replies
  • 1 likes

Hack

Helloo. I found a way for crack and hack your site's account ,I like to help you for solve this important issue with personal account.

Newbie

Helloo. I found a way for crack and hack your site's account  ,I like to help you for solve this important issue with personal account.

Jacob

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Duplicate Payment

Hi, I pay for Spotify through Paypal and after changing the paypal account 2 payments have been taken with consecutive invoice id's. I emailed premium-gbp@spotify.com 3 days ago but have not had a response. I have tried using the contact form, but th...

Casual Listener

Hi,   I pay for Spotify through Paypal and after changing the paypal account 2 payments have been taken with consecutive invoice id's.   I emailed premium-gbp@spotify.com 3 days ago but...

mjesurene

Newbie

3389 Views

26 replies

1 likes

  • 3389 Views
  • 26 replies
  • 1 likes

Solved!! Can't log into web player!!

I have a chrome book, and I've had Spotify web player on my computer for over a year now. A few days ago, I went to Spotify and it had logged me out! There was a button on the login page stating "log in with Spotify". I have clicked on this button nu...

Casual Listener

I have a chrome book, and I've had Spotify web player on my computer for over a year now. A few days ago, I went to Spotify and it had logged me out! There was a button on the login page stating...

MSM1

Casual Listener

17114 Views

2 replies

0 likes

  • 17114 Views
  • 2 replies
  • 0 likes

About subscription

Hi! I'm just new with spotify, I subscribe to the premium that cost me 129pesos now I cannot play the music in my playlist I cannot play next, when I subscribe it even asked me for a payment method the payment pushed through, how am I gonna solve thi...

Newbie

Hi! I'm just new with spotify, I subscribe to the premium that cost me 129pesos now I cannot play the music in my playlist 😭 I cannot play next, when I subscribe it even asked me for a payment metho...

ajsimps123

Gig Goer

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Searching Users

We currently have 3 accounts with Spotify and are unable to search other users on all 3 (such as our friends' accounts). When you attempt to search it prompts "no results found." Settings have not been adjusted and this issue has been persistent for ...

Regular

We currently have 3 accounts with Spotify and are unable to search other users on all 3 (such as our friends' accounts). When you attempt to search it prompts "no results found." Settings have not be...

asmarco1984

Regular

213748 Views

23 replies

8 likes

Account
Other
Premium
Subscription
  • 213748 Views
  • 23 replies
  • 8 likes

Superuser Contribution Problems with account

I signed up on my phone. I am being charged for premium. I thought I had a month free trial. I logged out of my phone and then tried to sign in again. I could not. Neither email I use works so not sure how my account was created. I had to sign up wit...

Newbie

I signed up on my phone. I am being charged for premium. I thought I had a month free trial. I logged out of my phone and then tried to sign in again. I could not. Neither email I use works so not su...

FabianS_Bogota

Roadie

344 Views

1 replies

0 likes

Account
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I delete an account without a password?

My son opened a spotify account some time ago and never really used it. Since then he has forgotten his password and the email address associated with the password is no longer live so we can't simply reset the password. I think it's best to delete t...

Newbie

My son opened a spotify account some time ago and never really used it.  Since then he has forgotten his password and the email address associated with the password is no longer live so we can't...

FabianS_Bogota

Roadie

1620 Views

1 replies

0 likes

  • 1620 Views
  • 1 replies
  • 0 likes

2 Accounts with one Name?

Hey! I got a Very Funny Problem! I have my Premium Account "LetsBladeHD" and i tried to Login with my Facebook Account. The Problem is that the Facebook Account is Another then the Premium Account. Both have the Same Name but have other Passwords:Exa...

Casual Listener

Hey! I got a Very Funny Problem!   I have my Premium Account "LetsBladeHD" and i tried to Login with my Facebook Account.    The Problem is that the Facebook Account is Another the...

LetsBladeHD

Casual Listener

282 Views

1 replies

0 likes

Account
Free
Login
Premium
Security
  • 282 Views
  • 1 replies
  • 0 likes