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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83666 Views

29 replies

0 likes

  • 83666 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

105021 Views

10 replies

3 likes

Account
Login
  • 105021 Views
  • 10 replies
  • 3 likes

Acc log in name

Help! I've got a new phone and down loaded the Spotify app again, but can't remember my log on name... and now my music is lost with my old user name. How do I bypass privacy settings to look at my old log on name

Newbie

Help! I've got a new phone and down loaded the Spotify app again, but can't remember my log on name... and now my music is lost with my old user name. How do I bypass privacy settings to look at my o...

183 Views

0 replies

0 likes

  • 183 Views
  • 0 replies
  • 0 likes

cant login/create account

I tried signing up with facebook for a different account but keeps giving me a oops something went wrong error.it also says my email is in usebut when i try resetting the password it gives me an error. I cant even login or change the password for my ...

Visitor

I tried signing up with facebook for a different account but keeps giving me a oops something went wrong error. it also says my email is in use but when i try resetting the password it gives me an ...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Account Not Mine Why?

My account isn't mine, i log on and it's someone else's?Can someone help me, I've seen to lost all my playlistsantttt@hotmail.co.uk

Newbie

My account isn't mine, i log on and it's someone else's? Can someone help me, I've seen to lost all my playlists antttt@hotmail.co.uk

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

Can't log in after logging out

I just changed my password as I didn't actually know what it was as my partner set it up for me ages ago, and I've never actually logged out. I thought I should change it, but now I can't log back in, it's saying connect to online. I am online, data ...

Newbie

I just changed my password as I didn't actually know what it was as my partner set it up for me ages ago, and I've never actually logged out. I thought I should change it, but now I can't log back in...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Superuser Contribution Login problem

I have difficulty in logging. It keeps saying that 'You appear to be trying to log into Spotify from different countries'. How I can solve this?

Newbie

I have difficulty in logging. It keeps saying that 'You appear to be trying to log into Spotify from different countries'. How I can solve this?

FabianS_Bogota

Roadie

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

WRONG ACCOUNT

I looked on here for answers as to why a 'you've reached your download limit' message kept coming up on my Spotify when I hadn't reached the limit. I followed some steps suggesting me to log out and delete the app. This was the worst idea. I have re ...

Newbie

I looked on here for answers as to why a 'you've reached your download limit' message kept coming up on my Spotify when I hadn't reached the limit. I followed some steps suggesting me to log out and ...

196 Views

0 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 196 Views
  • 0 replies
  • 0 likes

Facebook won't connect to Email based account

I have an email based Spotify account that I want to link to Facebook, but when I press connect to Facebook I get "Sorry there has been a temporary error, please try again later."I tried logging in with Facebook, it worked, but it's created a whole n...

Newbie

I have an email based Spotify account that I want to link to Facebook, but when I press connect to Facebook I get "Sorry there has been a temporary error, please try again later." I tried logging in...

178 Views

0 replies

0 likes

Account
Login
Other
  • 178 Views
  • 0 replies
  • 0 likes

Account ontkoppelen

mijn oude spotify account, gekoppeld aan mijn email en Facebook, is achtergebleven bij mijn ex. Hoe kan ik dat ontkoppelen zodat ik mijn eigen nieuwe spotify account weer aan mijn eigen email kan koppelen ?

Newbie

mijn oude spotify account, gekoppeld aan mijn email en Facebook, is achtergebleven bij mijn ex. Hoe kan ik dat ontkoppelen zodat ik mijn eigen nieuwe spotify account weer aan mijn eigen email kan kop...

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
  • 0 likes

Uyeligim birden iptal oldu

Ilk kez uye oldum 3 ay icin 1 tl lik premium aldim fakat daha 1 ay bile bitmedi premium uyeligim gitti free hesap olarak gozukuyo ve premium ol dedigimde 10 tllik cikiyo yrdimci olursaniz sevinirim

Newbie

Ilk kez uye oldum 3 ay icin 1 tl lik premium aldim fakat daha 1 ay bile bitmedi premium uyeligim gitti free hesap olarak gozukuyo ve premium ol dedigimde 10 tllik cikiyo yrdimci olursaniz sevinirim

user-removed

Not applicable

430 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 430 Views
  • 1 replies
  • 0 likes

Can't create a new account

Hello, I'm having trouble creating an account using an e-mail address. I enter all the details required on the form, I then confirm that I'm not a robot. After i press the Sign Up button, it just hangs there not doing anything. After a little while t...

Newbie

Hello,   I'm having trouble creating an account using an e-mail address. I enter all the details required on the form, I then confirm that I'm not a robot. After i press the Sign Up button, it...

1348 Views

0 replies

2 likes

Account
  • 1348 Views
  • 0 replies
  • 2 likes

Moving to another country

HiWould anyone be able to advise please. I am relocating to America from England and currently have Spotify Premium. My son has the family plan over there and wants to invite me to join that. Am I able to do that? How does Spotify recognise I'm no lo...

Newbie

Hi Would anyone be able to advise please. I am relocating to America from England and currently have Spotify Premium. My son has the family plan over there and wants to invite me to join that. Am I ...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Superuser Contribution wrong account

My friend logged into her spotify account via facebook on my computer and now our accounts are all mixed up! When i log into my spotify with my email and password it gives her info, and when she logs into her spotify it shows my account info (mine is...

Newbie

My friend logged into her spotify account via facebook on my computer and now our accounts are all mixed up!  When i log into my spotify with my email and password it gives her info, and when sh...

FabianS_Bogota

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Allow user to select default sound device.

Hi, When I try to listen to my playlists, Spotify always tells me that my account is been used somewhere else by another user. I´ve tried changing passwords and also used the Discconect from all devices tool, but the problem continues. I can´t find a...

Newbie

Hi, When I try to listen to my playlists, Spotify always tells me that my account is been used somewhere else by another user. I´ve tried changing passwords and also used the Discconect from all devi...

FabianS_Bogota

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution can not find an existing user

can not find an existing spotify user please help

Casual Listener

can not find an existing spotify user please help

saybilli

Casual Listener

363 Views

2 replies

0 likes

Account
Other
Premium
  • 363 Views
  • 2 replies
  • 0 likes

Superuser Contribution Help!! Accounts got mixed up...

Hello. I just opened Spotify on my friend's computer. When I logged out and tried to login with my account, it suddenly said MY NAME (Francis Brand) on HER account (0to9cca). I then again tried to login in my account several times with facebook but i...

Newbie

Hello. I just opened Spotify on my friend's computer. When I logged out and tried to login with my account, it suddenly said MY NAME (Francis Brand) on HER account (0to9cca). I then again tried to lo...

FabianS_Bogota

Roadie

353 Views

1 replies

0 likes

Account
Login
  • 353 Views
  • 1 replies
  • 0 likes

Duplicating a Playlist

Hey All! Is there a way to duplicated a playlist under another name? Thanks much!

Casual Listener

Hey All!  Is there a way to duplicated a playlist under another name?   Thanks much!

344 Views

0 replies

0 likes

Other
  • 344 Views
  • 0 replies
  • 0 likes

i cant log in to my acc

i dont know why but i start my computer now and i face eror 408 about my country is not match with my profile what should i do pls help me my country is not in the country list

Newbie

i dont know why but i start my computer now and i face eror 408 about my country is not match with my profile what should i do pls help me my country is not in the country list

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

I connected my Facebook to a different Spotify account and now my accounts are separated.

I connected my Facebook to a different Spotify account and now my accounts are separated.I connected my Facebook to a different Spotify account and now my accounts are separated.

Regular

I connected my Facebook to a different Spotify account and now my accounts are separated. I connected my Facebook to a different Spotify account and now my accounts are separated.

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Error 3 Message

After about 3 years of using Spotify Premium, I tried logging in the other day and I got a message saying that my username and password were incorrect. Not really sure what I should do because there is no reason that my username or password would hav...

Newbie

After about 3 years of using Spotify Premium, I tried logging in the other day and I got a message saying that my username and password were incorrect. Not really sure what I should do because there ...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes