Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Trying to link up to family premium. Keep getting message "oops there is a problem". What the heck!
I dont want premium how do i get rid of it
Hey guys, I'm using the family Spotify and setting an account up for my mum. I've set the account up however, the account is locked to US, everytime I change it to UK it says 'We're sorry, that email is taken' How do I fix this? Thanks
Hello, I have a problem.When i want edit information in my account, i have an error « Ooops ! an error has occured. Try again later » that appears.I can’t add people to my family account.What can i do ?
I have a problem adding a family member.An error message kept popping out (see attachment). Please help.
After the 1 week free trial period I got an offer for 3 months at 0.99. However, I was charged 12.99 per month through itunes. Am I now subscribed twice through the same account and how do I get the $12.99 back?
Eu já tenho conta no spotify e solicitei o o pedido de desconto de estudante e coloquei o mesmo cartão , mas me foi cobrado 2 x o valor de R$10,00 no cartão no, um por essa operação que nem foi confirmada ainda, ao fim apareceu uma mensagem falando q...
Hi!Is there a Spotify Company account?We have 4 different clothingshop's and need a spotify account that can be used for all the shop's. We need it to be possible too play different music at the same time so that each shop can turn off or change song...
Ciao, non riesco ad accedere e se mi iscrivo dice che esisto già. Era già successo mesi fa. Inoltre, ho letto 3 mesi a 0,99 il premium poi a 9,90 al mese, ma se lancio spotify (senza poter entrare) mi propone 3 mesi a 9,90 e non a 0,99 come pubblicit...
Hola, llevo dos días intentando pagar con Paypal para conseguir la suscripcion premium a 0.99€ por 3 meses como indica la oferta. Todo funciona correcto hasta que se va a realizar el pago, que me devuelve a la página de actualizar la suscripción (vol...
I've earlier logged into a computer which is not mine, and it is often played music from my account from there. There is no way for me to reach these people. Is there any way to delete that device?
I haven't used my main Spotify account for a long time and I have forgotten the password. Whenever I try to reset it, I never seem to receive the resetting email. I have checked which email addresses I've blocked, but none of them belong to Spotify. ...
Hi i finally suscribed to premium and my user panel shows i am premium, but am not able to switch my streaming quality to high. I have tried relogging, re-installing. OS > Windows 7username: herecticx time date: 6:35 EST 21/06/2017
I'm trying to sign into my Spotify account on my PS4 but, it tells me that I can't because that account is already linked to another PlayStation, even though I haven't (or can't remember) signing into a separate one. Is there any I can sign out of th...
Hi! There is an advertisement in German even though I'm listening Spotify in Finland and my app is otherwise in Finnish. The ad insists that I can buy Premium for 3 months and pay only 0,99€. Is this official Spotify ad and why is it in German? Why i...
Hello,I can't log in. My password doesn t work (and it's the right password!) ?? can u help me please.
I use Spotify on my home computer and would like to use it on my laptop. But I couldn't find how to import my playlist and pair my account, even though I connected successfully.
Hello all I am trying to remove a member from my family plan but when I click on the button to view the members it says "opps there was a problem please try again" nothing will work and I need to take someone off of my plan. Thank you
Himy partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for premium without our authorisation (although they all...