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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89118 Views

9 replies

2 likes

Account
Login
  • 89118 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759896 Views

18 replies

29 likes

  • 759896 Views
  • 18 replies
  • 29 likes

Solved!! Re: Spotify Premium Continuously being hacked - will cancel

Hi, I have the same problem.I switched my spotify account to free several time the last past days.I keep receiving email saying that i renewed my subscription. I disconnected from everywhere with no result.I revoked access to all apps except 2 who se...

Newbie

Hi,   I have the same problem. I switched my spotify account to free several time the last past days. I keep receiving email saying that i renewed my subscription.   I disconnected fr...

osornios

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Discover Weekly not updated for 2 weeks now

My Discover Weekly playlist is not getting updated for two weeks now. Do you have a solution for this issue? Thanks.

Casual Listener

My Discover Weekly playlist is not getting updated for two weeks now.   Do you have a solution for this issue?   Thanks.

osornios

Spotify Star

261 Views

1 replies

0 likes

Account
  • 261 Views
  • 1 replies
  • 0 likes

Random playlists and songs are being saved on my account

In the last week, every day some weird playlist is created or some songs are added to my account even when I don't touch it. I logged out of every device and changed password but the problem persists. I don't know if somebody has access to my account...

Casual Listener

In the last week, every day some weird playlist is created or some songs are added to my account even when I don't touch it. I logged out of every device and changed password but the problem persists...

osornios

Spotify Star

346 Views

1 replies

0 likes

Account
Security
  • 346 Views
  • 1 replies
  • 0 likes

Premium but unable to log in due to the 14 days abroad

I have now been premium for 2 months, but I can't log in because I have been 14 days abroad. I am currently back to my country, but the message is still there and I have tried everything described in this community and the spotify help page. Can some...

Newbie

I have now been premium for 2 months, but I can't log in because I have been 14 days abroad. I am currently back to my country, but the message is still there and I have tried everything described in...

Maxim

Spotify Star

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Someone new using my account - all playlists gone

Hi, Last night all my playlists were deleted and replaced with playlists of Spanish music I've never heard of. When I was trying to listen to my own music the songs kept being skipped, and then changed back to the Spanish music, as if someone is usin...

Casual Listener

Hi,   Last night all my playlists were deleted and replaced with playlists of Spanish music I've never heard of. When I was trying to listen to my own music the songs kept being skipped, and t...

Wipeout1

Newbie

508 Views

5 replies

0 likes

  • 508 Views
  • 5 replies
  • 0 likes

Facebook account is deleted and now no way to access my account

I deleted the Facebook associated with my Spotify account.Now I can't login to Spotify.I can't create a new account, because my email address is in use. Is there any solution for this?

Newbie

I deleted the Facebook associated with my Spotify account. Now I can't login to Spotify. I can't create a new account, because my email address is in use.   Is there any solution for this?

osornios

Spotify Star

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

i would listen to 2x the ads

if i NEVER had to listen to that condom ad by lil dicky EVER again spotify, please, i never want to hear that ad again. i would listen to 5 minutes of ads if i never have to hear that again, just please make it stop

Newbie

if i NEVER had to listen to that condom ad by lil dicky EVER again   spotify, please, i never want to hear that ad again. i would listen to 5 minutes of ads if i never have to hear that again,...

211 Views

0 replies

0 likes

  • 211 Views
  • 0 replies
  • 0 likes

Superuser Contribution Premium Family List got remove?

Why did my family list being remove?Are you able to reinstate those accounts?

Newbie

Why did my family list being remove? Are you able to reinstate those accounts?

Maria_B

Moderator

296 Views

1 replies

0 likes

Premium
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution CHARGED TWICE WITH PROMO

I subscribed today under a promotion that offers 3 month at 99 pesos (mx coin), but i was charged twice. This is part of the promotion?, because it does not make sense. Hope i can an answer from spotify because i really like the service.

Casual Listener

I subscribed today under a promotion that offers 3 month at 99 pesos (mx coin), but i was charged twice. This is part of the promotion?, because it does not make sense. Hope i can an answer from spot...

adygalbi

Newbie

398 Views

2 replies

0 likes

Subscription
  • 398 Views
  • 2 replies
  • 0 likes

Account

Talk with tech need to talk again

Visitor

Talk with tech need to talk again

Maxim

Spotify Star

212 Views

1 replies

0 likes

Account
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant log in, think my account was hacked

Today i went to my spotify app and I was logged out, when i tried loggin back in it said the email/name and password were invalid. I clicked on forgot my password and got the email. When i followed the link to reset my password it said the link is no...

Newbie

Today i went to my spotify app and I was logged out, when i tried loggin back in it said the email/name and password were invalid. I clicked on forgot my password and got the email. When i followed t...

Melody

Spotify

364 Views

1 replies

0 likes

Account
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription not recognised on any devices

Hi!! So my phone broke about 2 weeks ago, on this phone I had a premium subscription to spotify and this was my only device logged in, I hadn't tried logging in on any others. I got a new phone and downloaded my spotify app and logged in and now it d...

Visitor

Hi!! So my phone broke about 2 weeks ago, on this phone I had a premium subscription to spotify and this was my only device logged in, I hadn't tried logging in on any others. I got a new phone ...

Maria_B

Moderator

361 Views

1 replies

0 likes

Account
Login
Subscription
  • 361 Views
  • 1 replies
  • 0 likes

friend feed won't show up even though the setting is on

I've been using Spotify for 4 years and I've had the friend feed for the majority of that time. Sometime in the last few months, it disappeared. Now I want it, and when I went to turn on the setting, it was already turned on. I logged out of my accou...

Newbie

I've been using Spotify for 4 years and I've had the friend feed for the majority of that time. Sometime in the last few months, it disappeared. Now I want it, and when I went to turn on the setting,...

Jiana

Community Legend

274 Views

1 replies

0 likes

Account
  • 274 Views
  • 1 replies
  • 0 likes

I uploaded a song but cant create an artist page

hey guys, i uploaded my first single using distrokid and the song was placed under the wrong artist, the thing is i dont know how to create an artist page and there is no step by step online on how to.

Casual Listener

hey guys, i uploaded my first single using distrokid and the song was placed under the wrong artist, the thing is i dont know how to create an artist page and there is no step by step online on how t...

CryticalAce

Spotify Star

410 Views

3 replies

0 likes

Account
  • 410 Views
  • 3 replies
  • 0 likes

Superuser Contribution Your student credentials are already associated with another Spotify account.

Im getting this message when trying to get student discount for my spotify account but i haven't used these credentials for a spotify account.... any ideas? heres a screenshot of what im seeing

Newbie

Im getting this message when trying to get student discount for my spotify account but i haven't used these credentials for a spotify account.... any ideas? heres a screenshot of what im seeing

Maria_B

Moderator

2447 Views

1 replies

0 likes

  • 2447 Views
  • 1 replies
  • 0 likes

My account isn't connected to facebook or an email so how do i log on?

I signed up for spotify with facebook so i never connected an email to it. I disconnected my facebook from my account because i never use facebook and i thought i had an email connected to it, but i didn't, so now i'm afraid that if i log out of my p...

Newbie

I signed up for spotify with facebook so i never connected an email to it. I disconnected my facebook from my account because i never use facebook and i thought i had an email connected to it, but i ...

itu_

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account troubles

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that?Would it be possible to transfer my premium account ...

Visitor

I have received a gift card to have Spotify Premium, but I connected to the wrong account (I connected with my mail address while I wanted to connect with my Facebook account) how can I change that? ...

Maria_B

Moderator

325 Views

1 replies

0 likes

Account
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in issue

HelloI signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registeredWhen I go to settings the user account name is on the page in the upper right corn...

Newbie

Hello I signed up with my email and I receive notices from Spotify to that same email yet when I try to log in it says the email and user account name are not registered When I go to settings the u...

Maria_B

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Problème de compte premium

J'ai reçu une carte cadeau pour un abonnement Spotify Premium, mais me suis connectée au mauvais compte, je me suis connectée via mon adresse mail et voulait en fait me connecter via mon compte facebook, comment puis-je remédier à cela?Serait-il poss...

Visitor

J'ai reçu une carte cadeau pour un abonnement Spotify Premium, mais me suis connectée au mauvais compte, je me suis connectée via mon adresse mail et voulait en fait me connecter via mon compte faceb...

osornios

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes