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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8533 Views
  • 1 replies
  • 9 likes
  • Security
  • 8533 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476069 Views
  • 978 replies
  • 111 likes
  • Account
  • 476069 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208194 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208194 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119332 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119332 Views
  • 72 replies
  • 12 likes

Superuser Contribution Log In on Samsung Smart Hub

I've got a Samsung Smart TV with a Smart Hub. It is now offering Spotify, which I want to use, but will not let me Log In, even though on my phone I currently have a Spotify premium account. On my phone, I believe I had originally signed up with my F...

  • Newbie
  • I've got a Samsung Smart TV with a Smart Hub. It is now offering Spotify, which I want to use, but will not let me Log In, even though on my phone I currently have a Spotify premium account. On my ph...
  • FabianS_Bogota
  • Roadie
  • 333 Views
  • 1 replies
  • 0 likes
  • Login
  • 333 Views
  • 1 replies
  • 0 likes

Songs in different Languages

All the playlists are in English when browsing genres&moods. How can I browse genres&moods in different Languages?

  • Casual Listener
  • All the playlists are in English when browsing genres&moods. How can I browse genres&moods in different Languages?
  • Maxim
  • Spotify Star
  • 6109 Views
  • 5 replies
  • 0 likes
  • 6109 Views
  • 5 replies
  • 0 likes

Solved!! My account is hacked! Help!!

I received an e-mail saying my account address had been changed. When I tried to log in, I discovered that the hacker has changed my E-mail AND password. The only reason I can get in right now is because my account is linked through Facebook. I repli...

  • Regular
  • I received an e-mail saying my account address had been changed.  When I tried to log in, I discovered that the hacker has changed my E-mail AND password. The only reason I can get in right...
  • bsacks69
  • Newbie
  • 3151 Views
  • 45 replies
  • 2 likes
  • Account
  • 3151 Views
  • 45 replies
  • 2 likes

Superuser Contribution Name isn't displaying properly.

I was wondering what is going on with my account name. For some reason it's a long string of letters and numbers I did not put in. Is this normal?

  • Visitor
  • I was wondering what is going on with my account name.  For some reason it's a long string of letters and numbers I did not put in.  Is this normal?
  • user-removed
  • Not applicable
  • 251 Views
  • 2 replies
  • 0 likes
  • Account
  • 251 Views
  • 2 replies
  • 0 likes

Solved!! Changing country

I am from Italy and I am now currently travelling in Thailand. To keep using my free Spotify account I need to change my country, but when I log into my profile the only option is Italy.I tried all the solutions suggested in the FAQ and when I contac...

  • Newbie
  • I am from Italy and I am now currently travelling in Thailand. To keep using my free Spotify account I need to change my country, but when I log into my profile the only option is Italy. I tried all...
  • Maxim
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alterar meu endereço

Olá.. estou tentando alterar o meu endereço pois integrantes da minha família serão excluídos do meu plano familiar e não estou conseguindo. Como faço?

  • Newbie
  • Olá.. estou tentando alterar o meu endereço pois integrantes da minha família serão excluídos do meu plano familiar e não estou conseguindo. Como faço?
  • Luani
  • Newbie
  • 958 Views
  • 3 replies
  • 0 likes
  • 958 Views
  • 3 replies
  • 0 likes

Superuser Contribution ¿Que significa que "la canción no está disponible"? / "The song is not available"???

Hola!, quise reproducir un disco de un artista en particular y salió el mensaje descrito en el título, tengo una cuenta premium y quisiera saber si es problema del artista o de la app?, ya que este grupo tiene 2 albumes más en Spotify y estos se repr...

  • Casual Listener
  • Hola!, quise reproducir un disco de un artista en particular y salió el mensaje descrito en el título, tengo una cuenta premium y quisiera saber si es problema del artista o de la app?, ya que este g...
  • axsodapop
  • Casual Listener
  • 1512 Views
  • 2 replies
  • 1 likes
  • Account
  • 1512 Views
  • 2 replies
  • 1 likes

Spotify can't log in on Onkyo remote app android

Hey. I've got a problem. I have Onkyo TX8050 and Nexus 5 with Onkyo remote app. My internet connection is fine on both onkyo and smartphone. I've tried to log in on my phone on Onkyo app, but i can only choose to log in by username and password, when...

  • Casual Listener
  • Hey.   I've got a problem. I have Onkyo TX8050 and Nexus 5 with Onkyo remote app. My internet connection is fine on both onkyo and smartphone.   I've tried to log in on my phone...
  • PatrixenOBRAS
  • Newbie
  • 1509 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 1509 Views
  • 7 replies
  • 0 likes

Change country profile

Hello, i have change my credit cards details but the country does not change on my profile, prohibiting me to add family members. I am paying since a minth and cannot enjoy ithelp please

  • Newbie
  • Hello, i have change my credit cards details but the country does not change on my profile, prohibiting me to add family members. I am paying since a minth and cannot enjoy it help please 😉
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Song not available in my country

I noticed some songs from a U.K. Band called " rat boy " isn't showing up on my Spotify. I'm from the US and most songs from them are shown. But my friend from the U.K. Is able to listen to all of their songs with no problem. The song in particular i...

  • Newbie
  • I noticed some songs from a U.K. Band called " rat boy " isn't showing up on my Spotify. I'm from the US and most songs from them are shown. But my friend from the U.K. Is able to listen to all of th...
  • Maxim
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Other
  • 295 Views
  • 1 replies
  • 0 likes

spotify skipping

i am paying for spotify premium but i cannot skip songs or go back

  • Newbie
  • i am paying for spotify premium but i cannot skip songs or go back
  • Maxim
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • Account
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ability to see which of my playlists a song is in

Hello I would like to ask you a question. It seems like none of my friends can find my spotify (premium) account. I already tried connecting with Facebook so people could find me, but when you enter my profile name (maayke.apple2016) it's still not t...

  • Newbie
  • Hello I would like to ask you a question. It seems like none of my friends can find my spotify (premium) account. I already tried connecting with Facebook so people could find me, but when you enter ...
  • Jack
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! While changing country, email address suddenly taken

When I tried logging in, spotify prompted me to change my country so I went ahead and tried changing my country (fair enough I've been in a different country for around a month now). At the account screen while I was changing my country, my email add...

  • Casual Listener
  • When I tried logging in, spotify prompted me to change my country so I went ahead and tried changing my country (fair enough I've been in a different country for around a month now). At the account s...
  • SimonHatt
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Got Premium for Family, Apps did switch, Website didn't

Fridaynight I switched from a free account to Premium for Family. By IDeal I paid the one Cent and after logging out and in, the apps on my computer and phone switched to premium. The website (Logging in by Google Chrome) didn't, so I can't add famil...

  • Casual Listener
  • Fridaynight I switched from a free account to Premium for Family. By IDeal I paid the one Cent and after logging out and in, the apps on my computer and phone switched to premium. The website (Loggin...
  • glennhakkers
  • Casual Listener
  • 278 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 278 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account

First made an account about 3 years ago and just last year I subscribed to premium with my family and the other day I was signed out. When I tried to sign back in it signed me into my old account where I have no music and no premium. I need help gett...

  • Newbie
  • First made an account about 3 years ago and just last year I subscribed to premium with my family and the other day I was signed out. When I tried to sign back in it signed me into my old account whe...
  • MonicaM_Bogota
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 214 Views
  • 1 replies
  • 0 likes

THE RECENT UPDATE

Whats up with the recent update? the storage tab on settings is no longer visble so I wont be able to transfer my offline songs to sd card. My downloaded songs are gone after I went home, whats up with that? Fix it spotify. FIX IT!

  • Newbie
  • Whats up with the recent update? the storage tab on settings is no longer visble so I wont be able to transfer my offline songs to sd card. My downloaded songs are gone after I went home, whats up wi...
  • 237 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 237 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't log in via a computer only on the app even though i use the same login details

My daughter set up account but can't remember the email address she used. She can log in on her phone with her user id but not on the computer as her user id has a space in it which is not allowed on the computer log in.There are no account subscript...

  • Newbie
  •   My daughter set up account but can't remember the email address she used. She can log in on her phone with her user id but not on the computer as her user id has a space in it which is not al...
  • MonicaM_Bogota
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cargo a tarjeta de crédito y no tenía cuenta

Hola buenas noches, me llamo Joel y les explico mi situación para ver si alguien puede ayudarme.Hace unos minutos he creado mi cuenta en esta página, la cual nunca antes había usado, ni en mi laptop, celular, etc. La cree para poder comentar mi situa...

  • Newbie
  • Hola buenas noches, me llamo Joel y les explico mi situación para ver si alguien puede ayudarme. Hace unos minutos he creado mi cuenta en esta página, la cual nunca antes había usado, ni en mi lapto...
  • MonicaM_Bogota
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Owner of Family Premium Banned from Facebook

Hello music friends! I can't login with my Spotify account because my Facebook account which I used to register with this app was recently banned/terminated. Here's my problem, my Spotify account is the owner of our family premium. Though other famil...

  • Casual Listener
  • Hello music friends! I can't login with my Spotify account because my Facebook account which I used to register with this app was recently banned/terminated.   Here's my problem, my Spotify ac...
  • MonicaM_Bogota
  • Roadie
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email account was changed on Facebook months ago but Spotify still has old cancelled email

So My account has been hacked into, and I changed my email account on facebook and password on facebook, but for whatever reason Spotify hasn't changed over to the email I specified. I tried to get help last month, but Spotify told me my account hadn...

  • Newbie
  • So My account has been hacked into, and I changed my email account on facebook and password on facebook, but for whatever reason Spotify hasn't changed over to the email I specified.  I tried t...
  • MonicaM_Bogota
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes