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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83361 Views

29 replies

0 likes

  • 83361 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104342 Views

10 replies

3 likes

Account
Login
  • 104342 Views
  • 10 replies
  • 3 likes

Sou a artista e nao consigo editar a foto do perfil

Ola, eu sou a artista TRIAD inc. porem nao consigo editar meu perfil.. fotos.. infos.. como faço para conseguir acessar a conta do artista?

Newbie

Ola, eu sou a artista TRIAD inc. porem nao consigo editar meu perfil.. fotos.. infos.. como faço para conseguir acessar a conta do artista?

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

telefonda kullanım

Premium üyeliğe sahibim fakat telefonda dinlemek için şifre almaya çalıştığımda mail adresime ulaşılamadığını söylüyor. Fakat 5 dakika önce şifre değiştirmek için e posta yollama isteğinde bulunduğumda e postama erişilebiliyor.

Newbie

Premium üyeliğe sahibim fakat telefonda dinlemek için şifre almaya çalıştığımda mail adresime ulaşılamadığını söylüyor. Fakat 5 dakika önce şifre değiştirmek için e posta yollama isteğinde bulunduğum...

206 Views

0 replies

0 likes

  • 206 Views
  • 0 replies
  • 0 likes

Discount Family Subscriptions!

My family premium payment was late due to credit card problem for a few days.I fixed that and logged on and all was good.Exept that the other members information was gone and now they are on the free version.How do i get them back into my family list...

Newbie

My family premium payment was late due to credit card problem for a few days. I fixed that and logged on and all was good. Exept that the other members information was gone and now they are on the ...

musiccornercv

Roadie

331 Views

1 replies

0 likes

Account
Subscription
  • 331 Views
  • 1 replies
  • 0 likes

Problem mit Ländereinstellung meines Accounts.

Ich hab über einen Family Email Link im Urlaub einen neuen Spotify Account erstellt. Leider wurde dadurch mein Account in den Usa erstellt. Der meiner Frau ist in Deutschland regustriert. Nun wollte ich das Land in meinen Account einstellungen Ändern...

Newbie

Ich hab über einen Family Email Link im Urlaub einen neuen Spotify Account erstellt. Leider wurde dadurch mein Account in den Usa erstellt. Der meiner Frau ist in Deutschland regustriert. Nun wollte ...

Jhelena

Newbie

1466 Views

2 replies

0 likes

  • 1466 Views
  • 2 replies
  • 0 likes

HELP HELP HELP

I really need help!Last week I was €0,24 short on my bank account (didd't know that) so the payment failed.Now spotify shut down my account !I can not login anymore... and if I go to the site and click on the premium button the site gives me a 404 er...

Newbie

I really need help! Last week I was €0,24 short on my bank account (didd't know that🙄) so the payment failed. Now spotify shut down my account ! I can not login anymore... and if I go to the si...

justinewin_

Roadie

266 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 266 Views
  • 1 replies
  • 0 likes

Strange e-mails

Hi! Nu mother recive emails from somebody says to be spotify. In the email is a link and a message that tells her that she still not activate premium for 9kr. She have Spotify premium family. These e-mail is coming all the time, same email several ti...

Newbie

Hi! Nu mother recive emails from somebody says to be spotify. In the email is a link and a message that tells her that she still not activate premium for 9kr. She have Spotify premium family. These e...

justinewin_

Roadie

442 Views

1 replies

0 likes

Account
Other
Premium
Security
  • 442 Views
  • 1 replies
  • 0 likes

Account hacked

Someone has been accessing my account from a phone and a desktop. It keeps interrupting my music. How do I get rid of them?

Newbie

Someone has been accessing my account from a phone and a desktop. It keeps interrupting my music. How do I get rid of them?

gryffyn

Roadie

431 Views

1 replies

0 likes

Account
  • 431 Views
  • 1 replies
  • 0 likes

How to block/ban someone?

@doleviru This guy has just been spamming the music chat. Its getting annoying. Is there a way to block him so I don't have to see the spam?

Roadie

@doleviru  This guy has just been spamming the music chat. Its getting annoying. Is there a way to block him so I don't have to see the spam?

raginus

Newbie

2052 Views

2 replies

1 likes

Alternative
  • 2052 Views
  • 2 replies
  • 1 likes

SEO on my playlist title isn't working

Hey All, Thanks for solving my last topic but still stuck with one problem.When you serach on the search results on spotify on my title i'm not popping up or really low. i have a 180k followers playlist and playlist with 2k followers are above me in ...

Visitor

Hey All,   Thanks for solving my last topic but still stuck with one problem. When you serach on the search results on spotify on my title i'm not popping up or really low. i have a 180k foll...

Maxim

Spotify Star

573 Views

1 replies

0 likes

Account
  • 573 Views
  • 1 replies
  • 0 likes

Solved!! Premium doesn't work on mobile/iOS

I just upgraded my account back to premium. I did this on my computer. Now when I start up the app on my iphone the account shows that I have premium but still I cannot skip songs or play playlists in order (just random). When I try to skip songs few...

Casual Listener

I just upgraded my account back to premium. I did this on my computer. Now when I start up the app on my iphone the account shows that I have premium but still I cannot skip songs or play playlists i...

kuusite

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
  • 0 likes

Schülerrabatt

Ist es möglich Rabatt zu erhalten wenn man Schüler ist ? Immerhin gibt es ja den Studentenrabatt - gilt dieser auch für Schüler ? Klar es heißt Studenrabatt weil er für Studenten gemacht ist jedoch wollte ich trotzdem fragen .

Newbie

Ist es möglich Rabatt zu erhalten wenn man Schüler ist ? Immerhin gibt es ja den Studentenrabatt - gilt dieser auch für Schüler ? Klar es heißt Studenrabatt weil er für Studenten gemacht ist jedoch w...

Maxim

Spotify Star

61305 Views

5 replies

7 likes

Premium
  • 61305 Views
  • 5 replies
  • 7 likes

Need Help - PS4 Account Issue

So I have a huge problem with being unable to use my PS4 account with my Spotify account that has Premium on it. The problem is I linked it to a PS4 at my Dad's house and now that I don't live with him anymore it is impossible to physically go onto t...

Newbie

So I have a huge problem with being unable to use my PS4 account with my Spotify account that has Premium on it. The problem is I linked it to a PS4 at my Dad's house and now that I don't live with h...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Two emails, can't connect to Facebook

I have been using Spotify with an email that is different from my Facebook, and now it won't let me connect to Facebook. I'd really like to keep all of my playlists and everything, but be connected to Facebook.

Newbie

I have been using Spotify with an email that is different from my Facebook, and now it won't let me connect to Facebook. I'd really like to keep all of my playlists and everything, but be connected t...

Donaldjolley

Newbie

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Conta comprometida

Olá, Hoje ao abrir o Spotify descobri que minha conta tinha sido invadida. Alguém além de deletar minha playlists (já consegui recuperar), colocar playlists novas mudou meu plano de cobrança de estudante para o plano familiar e enviou um convite. E n...

Casual Listener

Olá,   Hoje ao abrir o Spotify descobri que minha conta tinha sido invadida. Alguém além de deletar minha playlists (já consegui recuperar), colocar playlists novas mudou meu plano de cobrança...

Bittencourt

Spotify Star

676 Views

3 replies

0 likes

Security
  • 676 Views
  • 3 replies
  • 0 likes

Unable to Login

Its was syncd to **bleep**ing facebook, they decided to be assholes and ask for account verification, after it was sent it has taken them more then 6 months to reactivate my account, so I cant listen to my Spotify anymore! Im soooo pissed

Casual Listener

Its was syncd to **bleep**ing facebook, they decided to be assholes and ask for account verification, after it was sent it has taken them more then 6 months to reactivate my account, so I cant listen...

Rebelmex

Casual Listener

642 Views

3 replies

0 likes

Login
  • 642 Views
  • 3 replies
  • 0 likes

Help with account urgent

Recently My account or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot change my details. I have cancelled my premium and wish ...

Regular

Recently My account or celestial ghosts was hacked by another user seeking to abuse my premium, they changed my email address and password so I cannot feel safe using premium again and I cannot chang...

osornios

Spotify Star

307 Views

1 replies

0 likes

Account
Security
  • 307 Views
  • 1 replies
  • 0 likes

Hacked Spotify account

Hey,My spotify has been hacked!Username was ****** & the mail i used was *******@hotmail.com, and i got invited to premium from ****** to this following email: *******@hotmail.com.Please help!!! Need my account asap as im going on a roadtrip with fri...

Newbie

Hey, My spotify has been hacked! Username was ****** & the mail i used was *******@hotmail.com, and i got invited to premium from ****** to this following email: *******@hotmail.com. Pleas...

osornios

Spotify Star

365 Views

1 replies

0 likes

Account
  • 365 Views
  • 1 replies
  • 0 likes

cant login mobile

Hey guys, i try to log in about the mobile app but he said " wrong password!" I changed it 2 times but it isnt working... any ideas?

Newbie

Hey guys, i try to log in about the mobile app but he said " wrong password!" I changed it 2 times but it isnt working... any ideas?

osornios

Spotify Star

437 Views

1 replies

0 likes

Account
Login
Other
  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Cant log in overseas

I am a premium account holder, it it won't let me log in whilst overseas. It just comes up with abroad? Tell us where you are. I have done that and still nothing

Newbie

I am a premium account holder, it it won't let me log in whilst overseas. It just comes up with abroad? Tell us where you are. I have done that and still nothing

osornios

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Pin unreadabel

Hi my pincode of premium card is unreadabel when i scratch it off can somebody help

Visitor

Hi my pincode of premium card is unreadabel when i scratch it off can somebody help

osornios

Spotify Star

233 Views

1 replies

0 likes

Account
  • 233 Views
  • 1 replies
  • 0 likes