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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 407381 Views
  • 959 replies
  • 107 likes
  • Account
  • 407381 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176911 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176911 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100179 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100179 Views
  • 68 replies
  • 10 likes

Have I been hacked? Spotify says I'm listening to music in Italian

So, despite changing my password and email address, it looks like Spotify has me recorded as playing music in Italian. Furthermore, when I changed email address, the confirmation was in Italian. I've not set anything to Italian and I'm not listening ...

  • Newbie
  • So, despite changing my password and email address, it looks like Spotify has me recorded as playing music in Italian. Furthermore, when I changed email address, the confirmation was in Italian. I've...
  • kejt_
  • Community Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
  • 412 Views
  • 1 replies
  • 0 likes

Can't create an account

HiI'm trying to sign up my daughter to a Spotify account on her Hudl. We have entered all the information but repeatedly get an error message saying "Sorry we encountered an error during sign up. Oops your information seems to have changed. Please st...

  • Newbie
  • Hi I'm trying to sign up my daughter to a Spotify account on her Hudl. We have entered all the information but repeatedly get an error message saying "Sorry we encountered an error during sign up. O...
  • Raffert
  • Newbie
  • 2273 Views
  • 2 replies
  • 0 likes
  • 2273 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ordem de musicas em playlist

Eu gostaria de sabre SE TEM Como Mudar A Ordem das Músicas em Uma Lista Que Eu criei. Pois eu Acho Que Todo Mundo TEM Uma Certa preferencia em Ouvir Ordem de musicas, eu Por Exemplo Curto Ouvir Uma musica DEPOIS Outra logotipo em SEGUIDA Desta. Só Qu...

  • Newbie
  • Eu gostaria de sabre SE TEM Como Mudar A Ordem das Músicas em Uma Lista Que Eu criei. Pois eu Acho Que Todo Mundo TEM Uma Certa preferencia em Ouvir Ordem de musicas, eu Por Exemplo Curto Ouvir Uma m...
  • Carlasaraf
  • Newbie
  • 2960 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Other
    Security
    Subscription
    Unlimited
  • 2960 Views
  • 2 replies
  • 1 likes

Solved!! Confirm E-mail Years After Registration - Possible Fake E-mail?

I recently got an e-mail from Spotify asking me to confirm my e-mail. The thing is, I've been registered to Spotify for years! Since I was half asleep when I saw the mail I clicked it without thinking twice. Now I'm fearing this was a fake e-mail. I'...

  • Newbie
  • I recently got an e-mail from Spotify asking me to confirm my e-mail. The thing is, I've been registered to Spotify for years! Since I was half asleep when I saw the mail I clicked it without thinkin...
  • Jacob
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • Account
  • 359 Views
  • 1 replies
  • 0 likes

You are with the banned?

You made that genre for banned countries.Thank you!But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere except IRAN.So no need to support us, just unban IPs.

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  • Visitor
  • You made that genre for banned countries.Thank you! But we think you are The Trump! you banned Iranian IP users (even premium users) from 5 months ago. Premium accounts are accessible everywhere exc...
  • Jacob
  • Community Legend
  • 867 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 867 Views
  • 1 replies
  • 0 likes

Out of the country

I moved from the US to Japan and didn't find out til 14 days later that you can't have Spotify outside the US for more than 14 days and was locked out of my account. So I had to go through the Spotify website and log into settings through there to ch...

  • Casual Listener
  • I moved from the US to Japan and didn't find out til 14 days later that you can't have Spotify outside the US for more than 14 days and was locked out of my account. So I had to go through the Spotif...
  • LaurenTT
  • Casual Listener
  • 220 Views
  • 2 replies
  • 0 likes
  • 220 Views
  • 2 replies
  • 0 likes

3 months for 99p error

i tried to purchase the 3 months for 99p deal but after typing in my card details it has charged me 9.99 for the month? ive emailed but i wanted to know if i could get a refund asap ?

  • Newbie
  • i tried to purchase the 3 months for 99p deal but after typing in my card details it has charged me 9.99 for the month? ive emailed but i wanted to know if i could get a refund asap ?
  • lindajoosten
  • Casual Listener
  • 1571 Views
  • 22 replies
  • 8 likes
  • 1571 Views
  • 22 replies
  • 8 likes

Converting from Student/Premium to Family

Each of my children have Spotify; one is a student and the other has graduated, together they are paying the same as a family plan. If I create a family plan and invite them to join will they retain all of their play lists and music or will they need...

  • Newbie
  • Each of my children have Spotify; one is a student and the other has graduated, together they are paying the same as a family plan.  If I create a family plan and invite them to join will they r...
  • kejt_
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Please help!

I lost my old phone and now that I have my new one I'm trying to log into Spotify but totally forgot the info i had on my old phone just remember I was on premium for 3 months for99 cents. So I don't remember my password or username but my card is on...

  • Newbie
  • I lost my old phone and now that I have my new one I'm trying to log into Spotify but totally forgot the info i had on my old phone just remember I was on premium for 3 months for99 cents. So I don't...
  • Jacob
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • Login
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login to my premium account

I've had premium through my Sonos home system (which is logged in to Spotify) but I want to login from my computer or phone. I just can't remember the login I used to create the premium account. So i continue to pay monthly and can't login.

  • Newbie
  • I've had premium through my Sonos home system (which is logged in to Spotify) but I want to login from my computer or phone. I just can't remember the login I used to create the premium account. So i...
  • JuanCamilo
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Login
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Other Spotify account email changed, not by me

I have another Spotify account which has Premium on it. Today I tried to log on VIA wifi and add some songs, but it kept saying that my log in information was incorrect. I logged into my email address attached to the account and saw an email from Spo...

  • Newbie
  • I have another Spotify account which has Premium on it.  Today I tried to log on VIA wifi and add some songs, but it kept saying that my log in information was incorrect.  I logged into my ...
  • JuanCamilo
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Security
  • 212 Views
  • 1 replies
  • 0 likes

cant login on desk top (Mac)

hello I can't log in on my desk top... and I have updated it, restarted my computer and it still doesn't work. Everytime I try to log in with Facebook as I can on everything else, and I can log in on the web, not on my desk top application I get this...

  • Visitor
  • hello I can't log in on my desk top... and I have updated it, restarted my computer and it still doesn't work.  Everytime I try to log in with Facebook as I can on everything else, and I can log...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Song plays on iPhone not Desktop

The song Over Blue Peaks by Chris Clouse plays on iphone but not desktop. I've reinstalled, i've unticked all the local file options. Local files continue to show in song lists. I've restarted several times

  • Newbie
  • The song Over Blue Peaks by Chris Clouse plays on iphone but not desktop.  I've reinstalled, i've unticked all the local file options.  Local files continue to show in song lists.  I'v...
  • 140 Views
  • 0 replies
  • 1 likes
  • 140 Views
  • 0 replies
  • 1 likes

Family member not getting invite

Hi, I tried sending an invite to my husband, but he hasn't gotten the email. I've tried 3 times now. It just says "Invite Pending", but he hasn't even got an email to accept the invite. Please help.

  • Casual Listener
  • Hi, I tried sending an invite to my husband, but he hasn't gotten the email. I've tried 3 times now. It just says "Invite Pending", but he hasn't even got an email to accept the invite. Please help.
  • jesstuna87
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Superuser Contribution My premium account has been stolen.

My premium account has been stolen two days ago. I don't have facebook account. Hacker changed my e-mail adress also. So i can not reach my account anyway. How does spotify allow to change e-mail that easy? There was no e-mail in my inbox to confirm ...

  • Casual Listener
  • My premium account has been stolen two days ago. I don't have facebook account. Hacker changed my e-mail adress also. So i can not reach my account anyway. How does spotify allow to change e-mail tha...
  • umut19-05
  • Casual Listener
  • 251 Views
  • 3 replies
  • 0 likes
  • Account
  • 251 Views
  • 3 replies
  • 0 likes

My Spouse's Name Replaced Mine on My Account!

I sent her an invite for Family Premium but her name says "You" (meaning myself) on my account. This is ridiculous and I don't see a way to fix it.

  • Casual Listener
  • I sent her an invite for Family Premium but her name says "You" (meaning myself) on my account. This is ridiculous and I don't see a way to fix it.
  • 159 Views
  • 0 replies
  • 0 likes
  • Account
  • 159 Views
  • 0 replies
  • 0 likes

Solved!! New US Agreement

A few minutes ago I was listening to my Spotify and something popped up on my screen. It claimed that there were changes made to the U.S. and European versions of Spotify. Some of the changes were items, it did not specify which, were removed because...

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  • Casual Listener
  • A few minutes ago I was listening to my Spotify and something popped up on my screen.  It claimed that there were changes made to the U.S. and European versions of Spotify.     Some ...
  • Christia
  • Casual Listener
  • 495 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Security
    Subscription
  • 495 Views
  • 2 replies
  • 1 likes

Solved!! Can't login to premium account

Hello, I've been using Premium for about a year now I think and always automatically logged in with my facebook account. Today I wanted to disconnect facebook from spotify, because I didn't want my facebook friends to see what I listened to all the t...

  • Visitor
  • Hello,   I've been using Premium for about a year now I think and always automatically logged in with my facebook account. Today I wanted to disconnect facebook from spotify, because I didn'...
  • Shine3
  • Casual Listener
  • 18039 Views
  • 22 replies
  • 0 likes
  • 18039 Views
  • 22 replies
  • 0 likes