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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8959 Views
  • 1 replies
  • 9 likes
  • Security
  • 8959 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480715 Views
  • 979 replies
  • 111 likes
  • Account
  • 480715 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210586 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210586 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120706 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120706 Views
  • 72 replies
  • 12 likes

Superuser Contribution lost control of collaborative playlist

Hi, I have problem, because i have made collaborative playlist and i used it for some time. Me and my friends add some sogs to it, but some time ago i lost controll of it, but i am still owner of this playlist. My friends still can add songs to it al...

  • Casual Listener
  • Hi, I have problem, because i have made collaborative playlist and i used it for some time. Me and my friends add some sogs to it, but some time ago i lost controll of it, but i am still owner of thi...
  • kuborgc6
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • Other
  • 388 Views
  • 2 replies
  • 0 likes

Superuser Contribution I am still paying premium which I switch to spotify free

Hi, I have switched my account to spotify free but until now I am still paying a monthly fee for spotify premuim. Here is the deduction on my online bank account details --- SPOTIFY P02E62FA70 ST OC 14 JUL S$10.18. I have been using spotify free for ...

  • Visitor
  • Hi,     I have switched my account to spotify free but until now I am still paying a monthly fee for spotify premuim.  Here is the deduction on my online bank account details --- SPO...
  • JulianA_Bogota
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
  • 195 Views
  • 1 replies
  • 0 likes

Can no longer sign-in using Onkyo app.

I have used the App. on my Onkyo receiver (model TX NR609) for several years. It no longer works. It will not recognize my username/passoword combo and I receive an error message that those credentials are invalid. I tried resetting my Spotify passow...

  • Newbie
  • I have used the App. on my Onkyo receiver (model TX NR609) for several years.  It no longer works. It will not recognize my username/passoword combo and I receive an error message that those cre...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

When I log into MY Facebook account on Spotify, it logs into my partner's Facebook account. Help?

So I've been trying to log into my Facebook account through Spotify, I enter my detailes correctly as I do not get an error saying "wrong pasword" or "inccorrect email or username". It simply just logs me into my partner's account, I don't understand...

  • Newbie
  • So I've been trying to log into my Facebook account through Spotify, I enter my detailes correctly as I do not get an error saying "wrong pasword" or "inccorrect email or username". It simply just lo...
  • 154 Views
  • 0 replies
  • 0 likes
  • Account
  • 154 Views
  • 0 replies
  • 0 likes

Superuser Contribution Being charged £15 a month for a family account and it should be a student.

Hi there, I started up a student discount account a few months ago. I've just seen on my bank statement that the last 2 months have come out as £15 charge for a family account. I didn't sign up for this and no-one else in my family uses it. I can't f...

  • Casual Listener
  • Hi there,   I started up a student discount account a few months ago. I've just seen on my bank statement that the last 2 months have come out as £15 charge for a family account.   I di...
  • JulianA_Bogota
  • Roadie
  • 1365 Views
  • 1 replies
  • 0 likes
  • 1365 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo usar las funciones de Premium

Hola, estoy teniendo problemas para usar las funciones de Premium, y tengo el Plan Familiar premium. No me deja hacer shuffle, no me deja manejar mis canciones ni playlists y si intento me sale un mensaje que necesito Premium! Y ya me canse de reinic...

  • Casual Listener
  • Hola, estoy teniendo problemas para usar las funciones de Premium, y tengo el Plan Familiar premium. No me deja hacer shuffle, no me deja manejar mis canciones ni playlists y si intento me sale un me...
  • JulianA_Bogota
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Problème

Allo. Depuis deux jour Spotify ne marche pus sur Sonos. Ca me dit impossible de ce connecter , quoi faire ?

  • Newbie
  • Allo. Depuis deux jour Spotify ne marche pus sur Sonos. Ca me dit impossible de ce connecter , quoi faire ?
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

How to remove unauthorized content?

One of my albums has been added to spotify without my permission. I am the rights owner. I don't know who added it. I assume it was a former distributor...I need it to be removed. I at least need to know who to contact on the digital distribution sid...

  • Newbie
  • One of my albums has been added to spotify without my permission. I am the rights owner. I don't know who added it. I assume it was a former distributor...I need it to be removed. I at least need to ...
  • user-removed
  • Not applicable
  • 1573 Views
  • 5 replies
  • 0 likes
  • 1573 Views
  • 5 replies
  • 0 likes

My playlists have all disappeared

Hello fellow Spotify friends!Suddenly all my playlists have gone away (both in desktop and mobile), I just see one playlist called "raressdd g" with 0 songs.This is really annoying and frustrating :-(, any help would be welcome.

  • Casual Listener
  • Hello fellow Spotify friends! Suddenly all my playlists have gone away (both in desktop and mobile), I just see one playlist called "raressdd g" with 0 songs. This is really annoying and frustratin...
  • 214 Views
  • 0 replies
  • 0 likes
  • Account
  • 214 Views
  • 0 replies
  • 0 likes

Solved!! Remove Full Name from account

Hello! I made the regreful mistake of temporarily connecting my facebook account to my spotify profile. Now my account shows up everywhere with my facebook picture and my full name. I've tried disconnecting from facebook, deleting spotify from my fac...

  • Casual Listener
  • Hello!   I made the regreful mistake of temporarily connecting my facebook account to my spotify profile.  Now my account shows up everywhere with my facebook picture and my full name. ...
  • v4
  • Casual Listener
  • 40308 Views
  • 7 replies
  • 4 likes
  • Account
    Login
  • 40308 Views
  • 7 replies
  • 4 likes

US iphone download vs Norwegian account

Hi, Hope someone can help me out on this. I downloaded Spotify on my Iphone while in the US even though I had a Norwegian account. Back In Noway I got the 14 days limit. Changed the account setting and everything worked fine until today (half a year)...

  • Newbie
  • Hi,   Hope someone can help me out on this. I downloaded Spotify on my Iphone while in the US even though I had a Norwegian account. Back In Noway I got the 14 days limit. Changed the account ...
  • 251 Views
  • 0 replies
  • 0 likes
  • Login
  • 251 Views
  • 0 replies
  • 0 likes

Can't change email adress

Hi, i'm using two email adresses, one for spam, one for real stuff. Spotify is using my spam-adress, but I want to change it to my real adress. Whenever i try to to that, spotify says my email-adress is already taken, which can't be true, because it'...

  • Casual Listener
  • Hi,   i'm using two email adresses, one for spam, one for real stuff. Spotify is using my spam-adress, but I want to change it to my real adress. Whenever i try to to that, spotify says my ema...
  • id404
  • Casual Listener
  • 277 Views
  • 1 replies
  • 0 likes
  • Login
  • 277 Views
  • 1 replies
  • 0 likes

Wrong country

Hi guys, few weeks ago i created a new account, first one was linked to my facebook account, new one is not. But i still have message with new account i need to change country... Impossible to change country in my account, when i created it i've got ...

  • Casual Listener
  • Hi guys,   few weeks ago i created a new account, first one was linked to my facebook account, new one is not.   But i still have message with new account i need to change country... Im...
  • Maxim
  • Spotify Star
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes

Login problems Windows 7

Hello,I've installed the Spotify app succesfull but when I fill in my user name and passwordit crashes and I get the following message: "Spotify has stopped working, Windows is checking for a solution. Close Programm". If I ask for a report showing t...

  • Newbie
  • Hello, I've installed the Spotify app succesfull but when I fill in my user name and password it crashes and I get the following message:   "Spotify has stopped working, Windows is checking ...
  • 286 Views
  • 0 replies
  • 0 likes
  • Login
  • 286 Views
  • 0 replies
  • 0 likes

Cant login

I am currently on holiday and I had to make another account due to being abroad 14 days. However this thing appeared today and it doesn't let me make a new account, can anyone help me?

  • Newbie
  • I am currently on holiday and I had to make another account due to being abroad 14 days. However this thing appeared today and it doesn't let me make a new account, can anyone help me?
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

New iphone won't recognise my premium subscription

I have just got a new iphone and when I log in through Facebook or username/password, it tells me I am on free subscription, not premium. I was already billed for premium this month.

  • Newbie
  • I have just got a new iphone and when I log in through Facebook or username/password, it tells me I am on free subscription, not premium. I was already billed for premium this month.
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Different country?

Wonder if you can advise? I have just purchased the family membership and sent out the invitations to my wife and daughters. All in the same house and same country (UK). I then set up an account for my wife and accepted the invitation with the code b...

  • Newbie
  • Wonder if you can advise? I have just purchased the family membership and sent out the invitations to my wife and daughters. All in the same house and same country (UK).   I then set up an acc...
  • stridify
  • Newbie
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Spotify Account registered with Wrong Country and cannot be changed

My Spotify Account is registered with the wrong Country and cannot be changed via editing my Profile I suspect this happened because I first signed up (with a Facebook Login) whilst on vacation in Republic of Ireland. When I go to edit my Profile and...

  • Regular
  • My Spotify Account is registered with the wrong Country and cannot be changed via editing my Profile   I suspect this happened because I first signed up (with a Facebook Login) whilst on vac...
  • Sjasam
  • Newbie
  • 1826 Views
  • 20 replies
  • 6 likes
  • Account
  • 1826 Views
  • 20 replies
  • 6 likes