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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9976 Views
  • 3 replies
  • 9 likes
  • Security
  • 9976 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497626 Views
  • 982 replies
  • 112 likes
  • Account
  • 497626 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214367 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214367 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122828 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122828 Views
  • 72 replies
  • 12 likes

Gary Glitter : Should Spotify carry him?

Hello, I have noticed that Spotify carries music for Gary Glitter, a convicted paedophile. Does anyone have any opinion on this and should Spotify carry his music, therefore providing a stream of income to him?

  • Newbie
  • Hello,   I have noticed that Spotify carries music for Gary Glitter, a convicted paedophile.    Does anyone ha...
  • snackbar65
  • Newbie
  • 2972 Views
  • 5 replies
  • 0 likes
  • 2972 Views
  • 5 replies
  • 0 likes

Pagamento com cartão de crédito

Boa Tarde!Tenho assinatura do plano Família Spotify, já faz 3 meses e não recebi nenhuma cobrança para pagamento no boleto do cartão de crédito. Queria ver oque pode estar acontecendo.

  • Newbie
  • Boa Tarde! Tenho assinatura do plano Família Spotify, já faz 3 meses e não recebi nenhuma cobrança para pagamento no boleto do cartão de crédito. Queria ver oque pode estar acontecendo.
  • 341 Views
  • 0 replies
  • 0 likes
  • Account
  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem logging in

I can't log into my account anymore. I also can't change my password, if i try to spotify tells me that i don't have an account. But my friends can still see my account. I got an Email that says that my account had been blocked. My dad, who pays for ...

  • Casual Listener
  • I can't log into my account anymore. I also can't change my password, if i try to spotify tells me that i don't have an account. But my friends can still see my account. I got an Email that says that...
  • SabrinaNovak
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Problema na conta

Meu Spotify fecha toda vez que abro outro aplicativo, tipo, vou mexer em outra coisa, jogar e tal e a música pára de tocar toda vez. Esse problema é desde o meu antigo aparelho (Galaxy s7) e até hoje continua. Será que poderiam me ajudar? Agradecido.

  • Newbie
  • Meu Spotify fecha toda vez que abro outro aplicativo, tipo, vou mexer em outra coisa, jogar e tal e a música pára de tocar toda vez. Esse problema é desde o meu antigo aparelho (Galaxy s7) e até hoje...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'Sign out everywhere' button not working

Please help me, I've tried it a few times and it's not kicking anybody out and I reaaalllly need to kick some people out of my account

  • Casual Listener
  • Please help me, I've tried it a few times and it's not kicking anybody out and I reaaalllly need to kick some people out of my account
  • MaryS
  • Roadie
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Premium features

Just re-bought my Spotify premium but I can only save songs and select songs. For some reason, when I try to skip more than 5 songs, it says it's only for premium accounts, even though my account says premium. I also cannot skip backwards or queue so...

  • Casual Listener
  • Just re-bought my Spotify premium but I can only save songs and select songs. For some reason, when I try to skip more than 5 songs, it says it's only for premium accounts, even though my account say...
  • CwigH
  • Casual Listener
  • 836 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
  • 836 Views
  • 9 replies
  • 0 likes

Charged Four times - urgent

Hi, My daughter and I were going to get student premium for her ( she is in high school). We put the credit card details in and then it asked us for student certification.We realized that Student Premium can only be used for University or college stu...

  • Newbie
  •   Hi,  My daughter and I were going to get student premium for her ( she is in high school). We put the credit card details in and then it asked us for student certification.We realized t...
  • Maxim
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Can't log in or log out on PS4

Hello, i've been getting the can't use Spotify abroad for more than 14 days error message. I can't log out on the PS4, because there's no such option (no one ever thought to add in 3 years, apparently), i logged out on the website, but that did nothi...

  • Newbie
  • Hello, i've been getting the can't use Spotify abroad for more than 14 days error message. I can't log out on the PS4, because there's no such option (no one ever thought to add in 3 years, apparentl...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

recover my account

i logged out of my spotify account and since then i have struggled to log back in. the email i am using is a school email which has been blocked as i have left school therefore i cant recieve a password change email. i only know my user name. i despe...

  • Newbie
  • i logged out of my spotify account and since then i have struggled to log back in. the email i am using is a school email which has been blocked as i have left school therefore i cant recieve a passw...
  • kejt_
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 236 Views
  • 1 replies
  • 0 likes

I don't remember my email

I don't remember my email nor my password and the only thing i remember right now is my username. I want to log in and cancel spotify premium but as I don't remember anything but username I can't do it. I don't want to pay for something I don't use. ...

  • Newbie
  • I don't remember my email nor my password and the only thing i remember right now is my username. I want to log in and cancel spotify premium but as I don't remember anything but username I can't do ...
  • kejt_
  • Community Legend
  • 1051 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1051 Views
  • 1 replies
  • 0 likes

Log in HELP

I can't log in because I'm no longer in my home country (Philippines) and it's asking me to update on Spotify.com but I don't know where exactly to find it. Anyone who might have had the same issue?

  • Newbie
  • I can't log in because I'm no longer in my home country (Philippines) and it's asking me to update on Spotify.com but I don't know where exactly to find it. Anyone who might have had the same issue?
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Family premium no more available

Hi, I had some trouble attaching my account to the family one.I currently have a facebook account and I never received the invitation mail. I created another account with a different mail address, which worked.However the family account seemed to be ...

  • Visitor
  • Hi,   I had some trouble attaching my account to the family one. I currently have a facebook account and I never received the invitation mail.   I created another account with a differ...
  • acharruel1
  • Casual Listener
  • 500 Views
  • 4 replies
  • 0 likes
  • 500 Views
  • 4 replies
  • 0 likes

I can't log in aboard on my premium family account,

Hi, i Just started using a premium family account. We bought it When we were aboard, i am Now trying to log in on my account, But everytime it says i Cannot log in Because i can only use spotify for 14 says aboard. How can i log in eventho I'm Still ...

  • Casual Listener
  • Hi, i Just started using a premium family account. We bought it When we were aboard, i am Now trying to log in on my account, But everytime it says i Cannot log in Because i can only use spotify for ...
  • 1156619311
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium account set on free

Good morning,I have a premium account, but since a few days it is set on "free".Please fix this. Thanks

  • Music Fan
  • Good morning, I have a premium account, but since a few days it is set on "free". Please fix this.   Thanks
  • jayjay84
  • Music Fan
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Is there any way I can update my musical taste after creating my account?

I made my account recently and was in a rush so I skipped the part where I gave Spotify my musical preferences like favorite genre, artists, etc, so now my recommendations are way off. Is there any way to go back and update these settings?

  • Newbie
  • I made my account recently and was in a rush so I skipped the part where I gave Spotify my musical preferences like favorite genre, artists, etc, so now my recommendations are way off. Is there any w...
  • Emersonlejong
  • Regular
  • 1166 Views
  • 1 replies
  • 0 likes
  • 1166 Views
  • 1 replies
  • 0 likes

I can't login my account.(even can't use "forgot your username or password?")

I have two accounts .I want to cancel my old account but I can't login.Use "forgot your username or password?" It's showed I should login with FB.When I login with FB,it connect to my new accout.(I have canceled my new account connect to FB.) How can...

  • Newbie
  • I have two accounts . I want to cancel my old account but I can't login. Use "forgot your username or password?"  It's showed I should login with FB. When I login with FB,it connec...
  • 221 Views
  • 0 replies
  • 0 likes
  • Account
  • 221 Views
  • 0 replies
  • 0 likes

Account Hacked

So my boyfriend had an account under his email omagashi@hotmail.com with the username, moribigood. He was using a code that gave him spotify free for 6 months. A month or so ago, he got kicked off his account at home and at work and couldn't seem to ...

  • Casual Listener
  • So my boyfriend had an account under his email omagashi@hotmail.com with the username, moribigood. He was using a code that gave him spotify free for 6 months. A month or so ago, he got kic...
  • MattSuda
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta do Gmail x Conta do Facebook...

Cancelei minha conta do Spotify por ter recebido duas cobranças, uma correta e outra pela conta do Facebook associada.Pedi que excluíssem minha conta do Facebook, para resolver (apesar de achar útil a conta vinculada). O problema foi "resolvido", poi...

  • Visitor
  • Cancelei minha conta do Spotify por ter recebido duas cobranças, uma correta e outra pela conta do Facebook associada. Pedi que excluíssem minha conta do Facebook, para resolver (apesar de achar úti...
  • JulianA_Bogota
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution familyPlan

my mother bought the family plan i set it up and fixed it. added my dad and her account was the administstive acount. when i invite me with any of the Emils contected i dont recive an email invite. maybe bacause of facebook? tried deactivaing faceboo...

  • Casual Listener
  • my mother bought the family plan i set it up and fixed it. added my dad and her account was the administstive acount. when i invite me with any of the Emils contected i dont recive an email invite. m...
  • JulianA_Bogota
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Creé mi cuenta con Facebook y SI se me desconectó

¡Hola!Tuve que crear una nueva cuenta de Spotify para poder escribir este post.Trataba de iniciar sesión con mi cuenta de Facebook y me dice que no hay cuenta de Spotify vinculada con esta cuenta.Lo que es raro, porque Spotify dice: "Si creaste tu cu...

  • Casual Listener
  • ¡Hola! Tuve que crear una nueva cuenta de Spotify para poder escribir este post. Trataba de iniciar sesión con mi cuenta de Facebook y me dice que no hay cuenta de Spotify vinculada con esta cuenta...
  • JulianA_Bogota
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes