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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when I first joined. I checked receipts of Premium payme...
Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my current country, and I have not been travelling recentl...
Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statement are legit from Spotify or if it is a fraudulent c...
Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,35 apenas no dia do vencimento que seria no dia 10/1...
How can I delete my account to use my mail again
Hi there, i'm producing some music and it would be a plus - even if i'm not a Top-1000-Start - to enrich my appearance on Spotify and to get some more insight.Spotify opened the Artist program - at least this is whats written.However i've submitted t...
Hi, I no longer remember my password because I always just log in with Facebook, but now it seems like someone else is using my account and has changed the account email. So I can't change the email because I don't know my password, I can't make a ne...
Hello, The email address and password associated with my account have been changed (I didnt change them) I'm unable to log in and am only able to make this post as I am still logged in on the spotify desktop app Attachted is the email that I have bee...
Hello Spotify-Team, i have a big problem. I'm using my Spotify Account since July 2014. I always login via facebook. NOW my account got hacked. That means I can login via facebook but someone changed the E-Mail at my account to "l**********@gmail.com...
hola, llevo desde ayer intentando entrar tanto en el android como el portatil, y no hay manera, me da un error 3. he intentado varias veces restableces la contraseña pero no me llega el mensage al correo para esa opción. ¿qué puedo hacer? por favor c...
Hi, I submitted my Artist accoun to be verified a couple weeks ago and never got a response or any e-mails at all, can somebody help me?
HeySomeone hijacked my account while at work. My workplace offers free wifi to connect to, so I suppose someone in the hotel decided to change my password. They noticed I noticed and removed all my playlists. While I managed to save the account, I co...
Hi, I have received three emails saying that I changed my premium subscription and twice my email. I did not requested or authorized these changes. I have sent an email to account-details-changed@spotify.com but so far I did not receive any informati...
Pague 2 veces, me llegó la notificación mi celular del cargo a mi tarjeta de crédito se hizo el cargo de la promoción de 9 pesos o lo que sea. Ya reinstale spotify, ya revisé y no tengo otras cuentas asociadas y ni así. Entonces todo es un engaño? Un...
Hola no puedo ingresar a mi cuenta me indica que no esta activa pero no puedo ingresar ni en la pagina ni en la app marca error 3 y es con la unica cuenta que tengo.
Que esta pasando con la pg de spotify, me cancelaron mi cuenta premium, al momento ce cambiar mi tarjeta para que se cargara el cobro, la paquina me arroja un mensaje que hay problemas con el proveedor de cobro, que intente mas tarde, ya meti 3 tarje...
Hi, I was thinking of joining a family plan in the US, but can I use it Canada? I travel for work a lot and I need to use it in both countries, mainly in Canada.
Hello,I want to edlete an account with an email I alredy have deleted and it is connected to facebook, I want to log out that facebook and connect it to my new premium account.
I paid for premium before December 31st 2015 and your special offer was I would get 3 months free. It appears I just got charged this month for premium. I shouldn't be charged this month.