Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My ex partner has used my email address (without my permission) to set up a Spotify account and I'm sick of getting emails, how do I close the account/take my email address off of it?
I have a Spotify account linked to my Facebook account and I want that this way, I use this way in my smartphone, I use this way when I am home or wathever place, but I cannot use this way when I am at work. The enterprise proxy rules deny access to ...
Hi, I am trying to get my free Spotify Premium with my Vodafone. I have had Spotify Premium already and was paying per month for that. I HAVE cancelled this and my account says that I have Spotify Free now. So the cancellation would appear complete a...
Hi all,This is my situation. Couple of years ago, I created a Spotify account with my main email. Then by accident I created another account but this time linked with Facebook. This facebook-linked account is my main premium account at this time, but...
I can't figure out what address i used at registration ... I've been at the same address and am wondering if it is a typo but i can't find my info... is the address used from my billing information?
Buongiorno, per sbaglio ho disattivato l'abbonamento dei 3 mesi a 0.99€ come posso riattivarlo???
Hi Ive recently been offered free premium with vodafone so I have cancelled my premium acc, which ran out yesterday. 16/06. I have today tried to use the vodafone upgrade but it seems to think I still have an active premium acc. Even tho Spotify and ...
Dear spotify, i was using a spotify account 4 months ago then i bought a new phone and all my info long gone.Either dont have access to email nor i dont remember my username but spotify keeps billing me auto how can i fix this.İ have credit card paym...
I'm wondering if there's a way to reset my account, as in make it look like new because as of now my radio and discover queues are a mess. And would this affect my subscription? I'm the host of the family plan for my family and don't want a reset to ...
Hi all,I would like to create (="REGISTER") a new spotify-account for my daughter. But unfortunately this does not work. Each time I try to send the form I see the round loading-symbol but nothing happens. After a while I get the message that there i...
Renovei a assinatura mas não liberou o Premium, por gentileza, verifiquem!
I wont use the name of it because I dont want it promoted but there is a r*pper out there for the Mac and it pulls all your playlist (drag and drop), album, single or whatever then converts it into mp3/others for distribution. This is not good. This ...
I was in the US for a year and now i came back to my country. It says i can only use Spotify abroad 14 days so i tried to change my country but in a selection box there is no other country but USA, I can't change it
So I tired to change my profile picture, and when I go to my account and click on the ociture nothing appears. Theres no option "change" under it. Plus its not linked to facebook, and I never uploaded a picture there before.
Hi, I have no idea how but when I log into Spotify I now have my friend's Facebook account connected to it instead of mine. I need to have it disconnected - I have followed numerous instructions (i.e. disconnected from Facebook under 'preferences') b...
Ok so I get an email saying email address changed....some random g1442120@mvrht.net. Well I had to create this new account just to post this question. My hacked account is a premium account...how do I cancel all that information? I shouldnt have to w...
Hi I have no longer access to my mailaccount connected to Spotify. How do I do ? SInce I also no longer remember my password I cant change email adress.
I can't change my email address without changing it on Facebook. I don't want Facebook to have my address, so that's not an option. Help?
Hi, I have spotify account is linked with my facebook account. For the purpose family package, Postal code must be required. I saw zip code in edit profile information, zip code is empty so I want to change it but it can't.. I try to fill zipcode in ...
So this is kinda bothering me. Now that we're allowed to claim access to our own artists on Spotify and edit our profiles, what happens when we change our artist name on our respective distributor websites (i.e. CD Baby or Tunecore), and our old prof...