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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8945 Views
  • 1 replies
  • 9 likes
  • Security
  • 8945 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480368 Views
  • 979 replies
  • 111 likes
  • Account
  • 480368 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210517 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210517 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120652 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120652 Views
  • 72 replies
  • 12 likes

How to shuffle/add/remove songs from playlist when it is listening on other device

Hi, I got Spotify Premium and run the software on my PC, then choose to listen the music on R-N301 (Yamaha machine). When I go to play queue, I cannot remove/add songs from there, and the new-added songs are now show up on the list, plus they are not...

  • Casual Listener
  • Hi,   I got Spotify Premium and run the software on my PC, then choose to listen the music on R-N301 (Yamaha machine). When I go to play queue, I cannot remove/add songs from there, and the ne...
  • 273 Views
  • 0 replies
  • 0 likes
  • Premium
  • 273 Views
  • 0 replies
  • 0 likes

Solved!! [Spotify Connect] Don’t automatically synchronize what I am playing across devices

I have installed Spotify on my apple mobile and on my windows laptop. On both I have the same (synchronized) content. On my ipad and apple desktop I see just a small part of the content (of playlists). I want the Spotify everywhere the same! So I wan...

  • Visitor
  • I have installed Spotify on my apple mobile and on my windows laptop. On both I have the same (synchronized) content. On my ipad and apple desktop I see just a small part of the content (of playlists...
  • user-removed
  • Not applicable
  • 503 Views
  • 2 replies
  • 0 likes
  • 503 Views
  • 2 replies
  • 0 likes

Login from different country error but country is OK in profile

Hello, Today my Spotify Premium got logged off on my phone and when trying to re-login I get an error saying I am trying to login from a different contry. Reading on the Internet I found that the problem could be that the configured country in my acc...

  • Casual Listener
  • Hello,   Today my Spotify Premium got logged off on my phone and when trying to re-login I get an error saying I am trying to login from a different contry. Reading on the Internet I found tha...
  • Ricardogravy
  • Newbie
  • 440 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 440 Views
  • 3 replies
  • 0 likes

My Family account is hacked !!

Early today, my Spotify account was off on my cell phone. I tried to log in but my password was changed. When I tried to reset it, I realized that all my information was changed: CEP, birthday, e-mail, password, everything. My credit card was the sam...

  • Newbie
  • Early today, my Spotify account was off on my cell phone. I tried to log in but my password was changed. When I tried to reset it, I realized that all my information was changed: CEP, birthday, e-mai...
  • detective889
  • Roadie
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Boku

Is boku a legitimate way to pay or is this a scam

  • Casual Listener
  • Is boku a legitimate way to pay or is this a scam
  • 444 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 444 Views
  • 0 replies
  • 0 likes

Shazam... This is killing me... really

Hey community, I have a shazam account pretty active. 260 od songs. I have it connected to my spotify. So when i get a new shazam it goes to my spotify account. A few weeks back it stopped working. The songs were not connected. I disconnected shazam ...

  • Newbie
  • Hey community,   I have a shazam account pretty active. 260 od songs. I have it connected to my spotify.   So when i get a new shazam it goes to my spotify account. A few weeks back it ...
  • 153 Views
  • 0 replies
  • 0 likes
  • Account
  • 153 Views
  • 0 replies
  • 0 likes

crossed (overlapped) accounts

i signed an account through facebook log-in a very long time ago. I have another recent account and i am using it on windows app. in the windows spotify app i clicked connect to facebook to follow friends with the recent account loged in and all **bl...

  • Newbie
  •     i signed an account through facebook log-in a very long time ago. I have another recent account  and i am using it on windows app. in the windows spotify app i clicked connect to...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Duplicate payment - EE and iTunes

In April 2016 I was asked by my phone provider (EE) if I wanted to pay my Spotify through my phone bill. I said yes and this is what is reflected on my Spoify account. I have recently realised that I have also been charged each month by iTunes as wel...

  • Newbie
  • In April 2016 I was asked by my phone provider (EE) if I wanted to pay my Spotify through my phone bill. I said yes and this is what is reflected on my Spoify account. I have recently realised that I...
  • 188 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 188 Views
  • 0 replies
  • 0 likes

Cant change my country.

Hello, I live in New York City, but am from Sweden. Currently I am here visting and I can't change my conytry to Sweden, because of this I can't listen to some songs. It would be very helpful if I could get some help. Thank you

  • Newbie
  • Hello,  I live in New York City, but am from Sweden. Currently I am here visting and I can't change my conytry to Sweden, because of this I can't listen to some songs.  It would be very h...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

My email and password changed... not by me

Hey! I noticed last night that another device was playing and i when i chose back to my phone as device it changed back. I can loggon via facebook but i cant change the mail or password.I dont think iam a paying subscriber right now but iam almost al...

  • Casual Listener
  • Hey!  I noticed last night that another device was playing and i when i chose back to my phone as device it changed back.  I can loggon via facebook but i cant change the mail or password...
  • detective889
  • Roadie
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

How to import from napster

Hi, I am coming from napster and would like to import my saved albums and playlists from napster to spotify. Is it posssible? Thanks 4 help! Boris

  • Casual Listener
  • Hi,   I am coming from napster and would like to import my saved albums and playlists from napster to spotify.   Is it posssible?   Thanks 4 help! 😉   Boris
  • amsterdam2502
  • Newbie
  • 10711 Views
  • 5 replies
  • 0 likes
  • 10711 Views
  • 5 replies
  • 0 likes

Changed account, used same credit card. Want to know how to get promotion of $0.99/month

Hi there, I originally used Spotify sign in through Facebook and upgraded to the premium service. However, I realized for ease of use I wanted to have premium by signing up through an email. I cancelled that premium service and tried to re-sign up wi...

  • Newbie
  • Hi there, I originally used Spotify sign in through Facebook and upgraded to the premium service. However, I realized for ease of use I wanted to have premium by signing up through an email. I cancel...
  • Gabriella18
  • Newbie
  • 303 Views
  • 2 replies
  • 0 likes
  • Account
  • 303 Views
  • 2 replies
  • 0 likes

Another person is using my account

Hi Another person is now and then using my account. I have chanced my password, but the person is still able to connect via Spotify Connect. I´m not using wifi.How can that be possible?The attacheds picture shows, who is using my account. It´s not me...

  • Newbie
  • Hi   Another person is now and then using my account. I have chanced my password, but the person is still able to connect via Spotify Connect. I´m not using wifi. How can that be possible? T...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Solved!! Using one account for multiple streams on Amazon Echo

Hi, i have been looking around for a solution to this but have yet to find it.I have a Sonos system, 3 Amazon Echos and 2 Android phones. I would like to use Spotify Family to use them all simultaneously but the Echo's can only take on one account an...

  • Casual Listener
  • Hi, i have been looking around for a solution to this but have yet to find it. I have a Sonos system, 3 Amazon Echos and 2 Android phones. I would like to use Spotify Family to use them all simultan...
  • Kurtedward64
  • Casual Listener
  • 604 Views
  • 3 replies
  • 1 likes
  • 604 Views
  • 3 replies
  • 1 likes

Cannot register. No username will be accepted!

I ordered Spotify Family today because I want to upgrade my multiroom system But I am not able to register with any new Username. Every name I'm trying will be displayed as red unaccepted. And I also used names like "hgtsjehf85547" or "toschma285" et...

  • Regular
  • I ordered Spotify Family today because I want to upgrade my multiroom system 🙂 But I am not able to register with any new Username. Every name I'm trying will be displayed as red unaccepted. And I ...
  • 203 Views
  • 0 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 203 Views
  • 0 replies
  • 0 likes

Can't create an artist account

Hi, I have created a Spotify account and would like to create an Artist account... when I follow the links to do so, I am able to enter my personal details, but when I then press "Next" nothing happens. Please advise! Thanks!

  • Newbie
  • Hi,   I have created a Spotify account and would like to create an Artist account... when I follow the links to do so, I am able to enter my personal details, but when I then press "Next" noth...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

I can't complete GET ACCESS For Artists website

Hi, I can't complete registration to GET ACCESS to Spotify For Artists. I get to the second page (Personal Details) then fill our the page correctly and click NEXT (bottom right hand corner) and nothing happends.. I am not taken to a new page at all ...

  • Newbie
  • Hi,   I can't complete registration to GET ACCESS to Spotify For Artists. I get to the second page (Personal Details) then fill our the page correctly and click NEXT (bottom right hand corner)...
  • Lska
  • Newbie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Changing to Premium Student from Regular Premium Account

I currently have spotify premium and pay $10.00 a month; however I am a student, so I would like to transfer to the student membership. How do I do so without losing my music that I have downloaded/saved on to my current account?

  • Newbie
  • I currently have spotify premium and pay $10.00 a month; however I am a student, so I would like to transfer to the student membership. How do I do so without losing my music that I have downloaded/s...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Spotify im Ausland nutzen (Premium/Free)

Hi Leute. Ich gehe ab Oktober für ein Jahr nach Neuseeland und würde da gerne Spotify nutzen.Kann ich das mit meinem deutschen Account normal machen? Mein Wohnsitz bleibt ja hier. Und kann ich dann sowohl FREE als auch PREMIUM hören oder wird da was ...

  • Casual Listener
  • Hi Leute.   Ich gehe ab Oktober für ein Jahr nach Neuseeland und würde da gerne Spotify nutzen. Kann ich das mit meinem deutschen Account normal machen? Mein Wohnsitz bleibt ja hier. Und kann...
  • Maxim
  • Spotify Star
  • 2184 Views
  • 1 replies
  • 0 likes
  • Account
  • 2184 Views
  • 1 replies
  • 0 likes

Travelling, cancelled my premium, and spotify made me change my country on account.

Seconds later I cancelled my premium, I decided I can't go back to free version. I am living in USA and was paying with my US bank but since the app made me change my country on my account(Turkey, where I am visiting). When I try to ugrade, all the p...

  • Newbie
  • Seconds later I cancelled my premium, I decided I can't go back to free version. I am living in USA and was paying with my US bank but since the app made me change my country on my account(Turkey, wh...
  • 126 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 126 Views
  • 0 replies
  • 0 likes