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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1633 Views
  • 0 replies
  • 7 likes
  • Security
  • 1633 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446182 Views
  • 970 replies
  • 108 likes
  • Account
  • 446182 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199159 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199159 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108392 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108392 Views
  • 72 replies
  • 11 likes

Solved!! Premium Family information

I am currently subscribed to a premium membership, If i choose to switch to family premium immediately, will i lose the 9.99$ i already paid and pay an extra 14.99$? Or should I just wait until my membership ends and then add the family premium?

  • Casual Listener
  • I am currently subscribed to a premium membership, If i choose to switch to family premium immediately, will i lose the 9.99$ i already paid and pay an extra 14.99$? Or should I just wait until my me...
  • bradg43
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 292 Views
  • 1 replies
  • 0 likes

Premium Abo Family Anmeldung für Familienmitglieder nicht möglich

Ich nutze das Premium Familien Abo von Spotify.Login über Facebook.Vor kurzem wurden die Familienmitglieder in dem Account durch Spotify deaktiviert und auf den Free Acount zurückgestuft.Nun habe ich die Nutzer erneut zum Familienaccount eingeladen.N...

  • Casual Listener
  • Ich nutze das Premium Familien Abo von Spotify. Login über Facebook. Vor kurzem wurden die Familienmitglieder in dem Account durch Spotify deaktiviert und auf den Free Acount zurückgestuft. Nu...
  • subraumscherge
  • Casual Listener
  • 895 Views
  • 2 replies
  • 0 likes
  • 895 Views
  • 2 replies
  • 0 likes

Reclamo doble cobro

Me están cobrando dos veces en el mismo mes intento mandar mail y no recibí ninguna respuesta necesito una solución urgente de otra manera lo daré debaja ,u. Desastre

  • Newbie
  • Me están cobrando dos veces en el mismo mes intento mandar mail y no recibí ninguna respuesta necesito una solución urgente de otra manera lo daré debaja ,u. Desastre
  • 200 Views
  • 0 replies
  • 0 likes
  • Account
  • 200 Views
  • 0 replies
  • 0 likes

My card won't work

Why won't my debit card work to start my subscription with Spotify I have money in my account and everything.

  • Newbie
  • Why won't my debit card work to start my subscription with Spotify I have money in my account and everything.
  • Anthuan
  • Newbie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Återbetalning

HejFörsöker få någon att ringa mig!!!! Vill att någon ringer mig idag måndag innan klockan 13.40. Gärna en som talar svenska.Gäller återbetalning av pengar som ni har dragit.+46708941402

  • Casual Listener
  • Hej Försöker få någon att ringa mig!!!! Vill att någon ringer mig idag måndag innan klockan 13.40. Gärna en som talar svenska. Gäller återbetalning av pengar som ni har dragit. +46708941402
  • Mimmipössi
  • Newbie
  • 282 Views
  • 2 replies
  • 0 likes
  • Account
  • 282 Views
  • 2 replies
  • 0 likes

Superuser Contribution family premium - address verification

I received an email to varify my zip code but hong kong has no zip code. What do I suppose to enter? I tried "0000" and got an email of wrong zip code which cant verify my address. Now my account had been downgrade to free trial. I tried send the inv...

  • Casual Listener
  • I received an email to varify my zip code but hong kong has no zip code. What do I suppose to enter? I tried "0000" and got an email of wrong zip code which cant verify my address. Now my account had...
  • EkaFitrianawat
  • Newbie
  • 1210 Views
  • 4 replies
  • 1 likes
  • Account
  • 1210 Views
  • 4 replies
  • 1 likes

"Downloads" bar not showing

Hey guys! I was wondering why i'm a premium user yet this "downloads" bar isn't there? someone please explain. thank you!

  • Casual Listener
  • Hey guys! I was wondering why i'm a premium user yet this "downloads" bar isn't there? someone please explain. thank you!
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

I pay for Premium but want to use a coupon code from my ISP

Hi, I have been a Premium user for some time. I pay for this myself. I received a coupon code from my ISP to use Spotify Premium as part of my subscription. I am lost on the Spotify helppages in how to use this code to switch my subscription. Please ...

  • Newbie
  • Hi, I have been a Premium user for some time. I pay for this myself. I received a coupon code from my ISP to use Spotify Premium as part of my subscription.   I am lost on the Spotify helppage...
  • Maxim
  • Spotify Star
  • 784 Views
  • 1 replies
  • 0 likes
  • Account
  • 784 Views
  • 1 replies
  • 0 likes

Can't log in.. says my email/username isn't on file??

I have had Spotify since last December. It is signed in on my phone, with my username. Ive been paying for premium and using it as such. But when I try to log in on my computer, it tells me that username or password is incorrect. Ok fine.. so i try t...

  • Newbie
  • I have had Spotify since last December. It is signed in on my phone, with my username. Ive been paying for premium and using it as such. But when I try to log in on my computer, it tells me that user...
  • Maartje2
  • Newbie
  • 311 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 311 Views
  • 1 replies
  • 0 likes

Solved!! Anmeldung weiterer Nutzer

Hallo, ich habe Spotify Premium und möchte nun gerne einen weiteren Account anlegen und natürlich nutzen.Ich habe bei "Dein Spotify Premium Family" einen weiteren Account angemeldet, an diese Mailadresse wurde dann auch eine Einladung mir Passwort ve...

  • Casual Listener
  • Hallo,    ich habe Spotify Premium und möchte nun gerne einen weiteren Account anlegen und natürlich nutzen. Ich habe bei "Dein Spotify Premium Family" einen weiteren Account angemeldet,...
  • Sunshinesim
  • Casual Listener
  • 7620 Views
  • 2 replies
  • 0 likes
  • Premium
  • 7620 Views
  • 2 replies
  • 0 likes

How Can I Get My Song Featured on a Playlist?

I'm new to the game, and I really, really, really need help on how to do this. Thanks in advance!!!

  • Casual Listener
  • I'm new to the game, and I really, really, really need help on how to do this. Thanks in advance!!!
  • CraftByte
  • Gig Goer
  • 398 Views
  • 1 replies
  • 0 likes
  • Other
  • 398 Views
  • 1 replies
  • 0 likes

My Spotify isn't premium on my new phone

I had to get anew phone today , we transferred all the information & apps but my Spotify isn't premium anymore and I have had premium for 2 years ... HELP

  • Newbie
  • I had to get anew phone today , we transferred all the information & apps but my Spotify isn't premium anymore and I have had premium for 2 years ... HELP
  • Maxim
  • Spotify Star
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Solved!! Getting in touch with Spotify's public relations or marketing team?

Hey Everyone! We have a small team of people working on a project in Austin, Texas that involves hosting a non-profit benefit music concert at the one of our most state of the art downtown venues. All of the proceeds are going to benefit two medical ...

  • Newbie
  • Hey Everyone!      We have a small team of people working on a project in Austin, Texas that involves hosting a non-profit benefit music concert at the one of our most state of ...
  • Maxim
  • Spotify Star
  • 3861 Views
  • 1 replies
  • 0 likes
  • 3861 Views
  • 1 replies
  • 0 likes

Solved!! Found a forum with hacked accounts

Dear Spotify Dev Team, my account was hacked or something like it, i've changed my password and log out from all devices. So, i've searched on google to find out where my e-mail and password got shared then i found this forumNormal link: REMOVEDGoogl...

  • Newbie
  • Dear Spotify Dev Team, my account was hacked or something like it, i've changed my password and log out from all devices. So, i've searched on google to find out where my e-mail and password got sh...
  • Maxim
  • Spotify Star
  • 738 Views
  • 1 replies
  • 0 likes
  • Account
  • 738 Views
  • 1 replies
  • 0 likes

Email subscription language changed into regional local language

Not sure why this has been happening recently, but my subscription emails are changing language into Chinese. Yes, I'm located in Hong Kong where the local language is Chinese, but I do not read it at all and have never made any preference changes of...

  • Newbie
  • Not sure why this has been happening recently, but my subscription emails are changing language into Chinese. Yes, I'm located in Hong Kong where the local language is Chinese, but I do not read it a...
  • 544 Views
  • 0 replies
  • 0 likes
  • 544 Views
  • 0 replies
  • 0 likes

An issue with spotiamb 0.21 taking over my account

I keep getting my account hijacked by spotiamb 0.21.I have disconnected all devices and changed my facebook account detials but it still keeps happening. Can someone from spotify help? Sascha

  • Regular
  • I keep getting my account hijacked by spotiamb 0.21. I have disconnected all devices and changed my facebook account detials but it still keeps happening.   Can someone from spotify help...
  • osornios
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
  • 396 Views
  • 1 replies
  • 0 likes

Songlist second time gone

hey people.In the last 4 weeks, all my downloaded songs are 2 times completely gone... Yesterday everything was fine. I woke up and boom no songs on my mobile... Anyone can held?

  • Newbie
  • hey people. In the last 4 weeks, all my downloaded songs are 2 times completely gone... Yesterday everything was fine. I woke up and boom no songs on my mobile... Anyone can held?
  • osornios
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Change Country - e-mail adress taken

Hey guys, Hope you can help me out, quite a familiar problem i reckon;Made my account in the Netherlands, some time ago. After trying to log-in again, it gives the msg that i can't use spotify more than 14 days abroad. Apparently in my account the cu...

  • Newbie
  • Hey guys,   Hope you can help me out, quite a familiar problem i reckon; Made my account in the Netherlands, some time ago. After trying to log-in again, it gives the msg that i can't use spo...
  • osornios
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 230 Views
  • 1 replies
  • 0 likes

No puedo usar mi suscripción premium

Hola, mi problema es el siguiente. Usaba spotify con mi antiguo número. Lo cambié en la configuración de perfil, puse mi número nuevo que posteriormente hice la membresia premium por medio de mi prestador de telefonía. La cuenta no logro se vuelva pr...

  • Newbie
  • Hola, mi problema es el siguiente. Usaba spotify con mi antiguo número. Lo cambié en la configuración de perfil, puse mi número nuevo que posteriormente hice la membresia premium por medio de mi pres...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Changing countries

I already established my country is UK in facebook and in my payment method but my profile still says mexico and i cannot change it. Anyone ever have this issue'?

  • Newbie
  • I already established my country is UK in facebook and in my payment method but my profile still says mexico and i cannot change it. Anyone ever have this issue'?
  • osornios
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes