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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734360 Views

18 replies

29 likes

  • 734360 Views
  • 18 replies
  • 29 likes

Superuser Contribution Blocking

I want to delete a shared playlist but I did not create it. If I block him will I be taken off the shared playlist as well as the songs I added?

Newbie

I want to delete a shared playlist but I did not create it. If I block him will I be taken off the shared playlist as well as the songs I added? 

AlejaR

Moderator

341 Views

1 replies

0 likes

Account
Other
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution i want to delete my account but i'm logged out

i enter spotify and it says to log in. I try to do so but it say incorrect username or password. Now i want to delete but can't

Visitor

i enter spotify and it says to log in. I try to do so but it say incorrect username or password. Now i want to delete but can't

TRINITYISTHEBEST

Visitor

1812 Views

2 replies

0 likes

  • 1812 Views
  • 2 replies
  • 0 likes

Superuser Contribution I moved to Madagascar but cant find the country in modify profile free acc

My initial account was in Mauritius for Spotify Free but after moving to Madagascar since some months, I still can’t find the country in the drop list of modify profile web page. Only finding Italy and sometimes France, which doesn’t allow me to use ...

Visitor

My initial account was in Mauritius for Spotify Free but after moving to Madagascar since some months, I still can’t find the country in the drop list of modify profile web page. Only finding Italy a...

Novy

Moderator

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

Suggested songs still playing after turning Autoplay off and having 15 songs in a playlist

As a free plan user who mainly uses iOS I have to deal with suggested songs, which annoy me. I have looked up how to get rid of suggested songs, as many sources say, turn off Autoplay, and I have. Suggested songs proceed to play, and the same sources...

Newbie

As a free plan user who mainly uses iOS I have to deal with suggested songs, which annoy me. I have looked up how to get rid of suggested songs, as many sources say, turn off Autoplay, and I have. Su...

410 Views

0 replies

0 likes

Free
  • 410 Views
  • 0 replies
  • 0 likes

i have seen i profile whose username is not random string of alphanumerics

i have seen i profile whose username is not random string of alphanumerics string and i want to change my username too please help

Newbie

i have seen i profile whose username is not random string of alphanumerics string and i want to change my username too please help

Maxim

Spotify Star

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t login to account

My Question or Issue I can not login to my existing Spotify account which also has premium. The account is based on my phone number and when I try to login by phone number, it shows try again

Visitor

  My Question or Issue  I can not login to my existing Spotify account which also has premium. The account is based on my phone number and when I try to login by phone number, it shows tr...

Roekus

Casual Listener

596 Views

3 replies

0 likes

Account
Premium
  • 596 Views
  • 3 replies
  • 0 likes

Superuser Contribution confirm address premium duo

My partner is adding the same address but is not working.

Visitor

My partner is adding the same address but is not working.

misskittypie

Visitor

3989 Views

4 replies

0 likes

  • 3989 Views
  • 4 replies
  • 0 likes

Superuser Contribution Payment Failed

Plan - PremiumCountry - Philippines Device - iPhone 12 Pro MaxOperating System - iOS 16.5 My Question or Issue:I have been trying to update my payment method using my newly activated credit card but I keep getting an error message saying 'oops someth...

Newbie

Plan - Premium Country - Philippines   Device - iPhone 12 Pro Max Operating System - iOS 16.5   My Question or Issue: I have been trying to update my payment method us...

Not applicable

597 Views

3 replies

0 likes

Account
  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution 2 Problems: Invisibility & Wrong Most played Music

Hello together and thank you in advance First I have the problem that a few of my Playlist wont show in my profile, despite being public and I don't know how to solve this problem. Secondly, there's like three musicians, which appear as my most liste...

Casual Listener

Hello together and thank you in advance 🙂 First I have the problem that a few of my Playlist wont show in my profile, despite being public and I don't know how to solve this problem. Secondly, th...

Alex

Spotify Legend

335 Views

3 replies

0 likes

  • 335 Views
  • 3 replies
  • 0 likes

Got blocked for no reason!

PlanPremiumCountry UK DeviceALL DEVICESOperating System = ALL DEVICES Yesterday I received an email from Spotify, saying I had been using the account for unauthorised use, such as copying music, and as such they put a block on my account.I know this ...

Regular

Plan Premium Country UK   Device ALL DEVICES Operating System =  ALL DEVICES   Yesterday I received an email from Spotify, saying I had been using the account for unauthorised ...

Delboy4

Casual Listener

1913 Views

5 replies

0 likes

Account
  • 1913 Views
  • 5 replies
  • 0 likes

I have reached the device's limit to download music. How can I fix this?

I have tried to delete all the devices off my Spotify, I have logged out of all the devices on my Spotify. I still cannot seem to download my music onto my new phone.

Visitor

I have tried to delete all the devices off my Spotify, I have logged out of all the devices on my Spotify. I still cannot seem to download my music onto my new phone.

Maxim

Spotify Star

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Changing countries

Hi, I have a Premium plan which I signed up for when I was living in the country A. Now I am living in country B and can't change my payment option nor the country on the Spotify account. Can anyone help me with that, please? Whenever I change the co...

Casual Listener

Hi,  I have a Premium plan which I signed up for when I was living in the country A. Now I am living in country B and can't change my payment option nor the country on the Spotify account. Can ...

Maxim

Spotify Star

326 Views

4 replies

0 likes

Account
Premium
  • 326 Views
  • 4 replies
  • 0 likes

Quiero eliminar a mi miembro del plan y colocar otro. Como lo hago?

La persona que esta en mi plan necesito sacarla y seguir aprovechando el plan y colocar a la persona que vive conmigo actualmente

Visitor

La persona que esta en mi plan necesito sacarla y seguir aprovechando el plan y colocar a la persona que vive conmigo actualmente

AdamDamon

Spotify Star

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Why can't I find "fans also like"on my Artist page anymore?

I don't know whrni happened bit something changed. Now I don't see "Fans also like" on my page anymore. It was there a month ago, what happened? I'm checking for it now and it disappeared.

Visitor

I don't know whrni happened bit something changed. Now I don't see "Fans also like" on my page anymore. It was there a month ago, what happened? I'm checking for it now and it disappeared.

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

i want to change the country

The account is in German a language which I dont speak. I dont see any option to change it. Plus I was to change the country but there is no option to do so.

Visitor

The account is in German a language which I dont speak. I dont see any option to change it. Plus I was to change the country but there is no option to do so.

Maxim

Spotify Star

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Old e-mail adress- Doesn't exist yet - How can i change to NEW EMAIL

My Question or IssueHello!Please help if u know: I have got a premium account, but my e-mail adress is soooo old, it's a hotmail ( ) adress. How can i change my account e-mail adress to my new mail adress, BECAUSE my OLD ADRESS DOESN'T EXIST! Thanks ...

Newbie

My Question or Issue Hello! Please help if u know: I have got a premium account, but my e-mail adress is soooo old, it's a hotmail ( 😄 ) adress. How can i change my account e-mail adress to my new...

AdamDamon

Spotify Star

318 Views

1 replies

0 likes

Account
  • 318 Views
  • 1 replies
  • 0 likes