Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Salve.mia madre ha dimenticato sia la mail che la password, però ha il nome utente.Deve disattivare l'account premium entro il 27/07Ci sono soluzioni alternative per il recupero dei dati?
my iphone spotify is good. although i can sign in on my laptop (with no previous problems), can't find my account today (music, etc.).
Hi, my father has forgotten his login/password and even the email he registered his account with. He is still paying for premium every month and I wonder how we should do to unsubscribe his premium?Sincerely Linus from Sweden
Hi, I am a spotify premium registered customer with the email address 52paddy@gmail.com. I deleted my facebook account some weeks ago and logged out of Spotify this morning. Now I can't log back in as it only recognises my facebook credentials (which...
Hey I have tried multiple times to log into my spotify account on my new Samsung S8, however i keep getting a pop up saying "Unable to log in. Either the username or password is incorrect." We have changed the password twice and the email address is ...
I have two accounts. One with premium and one without. I am not able to log back onto my premium account. Can you help me track down my premium account with my debit card information? Thanks!
Hi, I have been trying many times to apply to Premium but nothing is working, my credit card is valid, no problem on this side. My account status is still on Free.. nothing has changed.Could you help me to get the right process to finally have Premiu...
My family sent me an invitation to join the family program , but the system kept saying that we are in the different address we have double checked several timePlease help me , I need music urgently ~~thank you so much
If you search "amaria322" you can see my entire profile & playlists... but if I try logging in and pressing "forgot my password" it says that the username I entered (amaria322) is not linked to an active spotify account. This is beyond frustrating be...
I don't recive any mails from spotify whatsoever. Not changing account, not family sub, nothing.I got a g-mail adress and it always worked before.They are not in the trash in the mail either.
I dont know what i do to show myself in search area ? I have almost 5-6 playlist and 30-35 followers and i follow some people but i can't find myself in search area.. I connected with my facebook account my name is Canberk Tunalı when i search my nam...
I really need some help, someone is using my spotify account through there home sonos player that I logged into ages ago. I have force logged out of all my accounts and also have changed my password twice, this has not made any difference and they ar...
When i connect (via playing a song on my phone and selecting the ps4 device), the music plays through the tv but my account wont link? It says that its already linked to another account? Ive never linked my account to a PlayStation Network, and i hav...
Hello,I have Spotify Premium and my Account is connected to the facebook account. That one is changed and is running with 2 factor athentication. So I think it is save and no other person knows that account.My problem: When I listen to spotify on my ...
Please someone change my email to : monicaaa.yt@gmail.com today. My spotify account username is: monicacstplease change the email today.
I have issues on setting My account zip code. When I go in MY PROFILE section i can see "Zip Code" field (see attachment outside). When I click on "Profilo" to edit info, I don't see any field to set the Zip Code even if is not one of the fields that...
My payment lapsed for my family, plan and now I can't add the users again because they are part of the lapsed subscription. because it seems like i had to create a new one
Hallo,Een paar dagen geleden heb ik mijn premium account opgezegd en veranderd naar een free account. Gisteren is er wel geld afgeschreven van mijn rekening maar heb alsnog een free account. Ik vroeg me af waarom dit geld is afgeschreven.
Someone cuntinuously listens to music on my spotify account.I've de-installed, changed pw, logged out all devices etc... he still seems to have access to my account and it really gets to me, esp. when he starts listening while I'm driving my car. Any...
registration for gaming and music