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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81391 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656270 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737236 Views
18 replies
29 likes
Hisome guy just hacked my spotify account - and changed my name and my picture (maybe he used his facebook profile?). I already changed the password but the name and picture is still wrong...Can you please change it or delete the facebook connection ...
Hi some guy just hacked my spotify account - and changed my name and my picture (maybe he used his facebook profile?). I already changed the password but the name and picture is still...
Community Legend
239 Views
1 replies
0 likes
Hi, my situation is i used my facebook as my login account to spotify then someone just hacked my facebook so i started reporting it and facebook responded and deactivated it. So right now i can't login my spotify account, i just want to cancel my su...
Hi, my situation is i used my facebook as my login account to spotify then someone just hacked my facebook so i started reporting it and facebook responded and deactivated it. So right now i can't lo...
Community Legend
263 Views
1 replies
0 likes
Spoiler (Highlight to read) hi guys I am looking for some help and advice basically I dont like spotify new layout so I use the old version of the app the stared playlist works fine I recently stupidy installed the new version of spotify on another c...
hi guys I am looking for some help and advice basically I dont like spotify new layout so I use the old version of the app the stared playlist works fine I recently stupidy installed the new ...
Casual Listener
500 Views
6 replies
0 likes
Hi, It seems I have an issue with my discover weekly playlist. It shows twice in my playlists. One works fine, the other I cannot select, delete, play or do anything with it, it's not reacting to clicks. I tried to unsubscribe from the first one, it ...
Hi, It seems I have an issue with my discover weekly playlist. It shows twice in my playlists. One works fine, the other I cannot select, delete, play or do anything with it, it's not reacti...
Spotify
474 Views
1 replies
0 likes
Olá, cancelei minha assinatura premium no spotify para ficar com a free, mas ainda vem cobranças no cartão... Vocês podem por favor verificar essa questão?Obrigado
Olá, cancelei minha assinatura premium no spotify para ficar com a free, mas ainda vem cobranças no cartão... Vocês podem por favor verificar essa questão? Obrigado
Spotify Star
7099 Views
8 replies
9 likes
spotify customer service is horrible
spotify customer service is horrible
Spotify Star
385 Views
3 replies
0 likes
Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsilasiyorum. Ne yapabilirim nasil halledebilirim yardi...
Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsil...
Casual Listener
8141 Views
12 replies
2 likes
I got this e-mail from spotify:Your payment provider has recovered a late unauthorized payment for Spotify Premium. We have returned the amount and your Spotify account disabled.So now i cant log in to upgrade my account back to premium thats one and...
I got this e-mail from spotify: Your payment provider has recovered a late unauthorized payment for Spotify Premium. We have returned the amount and your Spotify account disabled. So now i cant log...
Roadie
12710 Views
1 replies
0 likes
I can't remember my password to log in and the email that the account is registered to is "unactivated" because I haven' used it in years. So I can't find a way to change My password. I have to log in with Facebook but I want to have the option to lo...
I can't remember my password to log in and the email that the account is registered to is "unactivated" because I haven' used it in years. So I can't find a way to change My password. I have to log i...
Community Legend
340 Views
1 replies
0 likes
my spotify i frozen on mine phone device when i go to the web player i cant change to pc its just stuck on mobile and the mobile whont make it play either so its useless any way to reset it ??
my spotify i frozen on mine phone device when i go to the web player i cant change to pc its just stuck on mobile and the mobile whont make it play either so its useless any way to reset ...
Community Legend
481 Views
1 replies
0 likes
Dear Spotify friends, I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99? Kind regards,Glenn.
Dear Spotify friends, I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99? Kind regards, Glenn.
Community Legend
395 Views
1 replies
0 likes
I have been on the Spotify trial and it has now ended so I have signed up to the Spotify Premium. However, when I go into Spotify, it now says "your last payment didn't work" and it states to renew my subscription or downgrade to teh free spotify. I ...
I have been on the Spotify trial and it has now ended so I have signed up to the Spotify Premium. However, when I go into Spotify, it now says "your last payment didn't work" and it states to renew m...
Roadie
375 Views
1 replies
0 likes
Hi there,I recently moved from NZ to Australia and am having trouble changing my country setting. I have followed the instructions and have my Australian credit card ready, however whenever I go to change country, and then input my new credit card de...
Hi there, I recently moved from NZ to Australia and am having trouble changing my country setting. I have followed the instructions and have my Australian credit card ready, however whenever I go ...
Spotify Star
348 Views
1 replies
0 likes
Resulta que hace tiempo me hice una cuenta de Spotify, pero a traves de Facebook, cuento corto, el correo que tenia vinculado a Facebook me lo bloquearon porque olvide mi contraseña, ahora tengo otra cuenta en Spotify con mi actual correo pero no pue...
Resulta que hace tiempo me hice una cuenta de Spotify, pero a traves de Facebook, cuento corto, el correo que tenia vinculado a Facebook me lo bloquearon porque olvide mi contraseña, ahora tengo otra...
Spotify Star
3086 Views
1 replies
2 likes
Tengo una queja sobre este servicio, ustedes me acaban de engañar me dijeron que tenía una promoción de 30 días gratis para escuchar Spotify y me inscribí y me cobraron de una vez porfavor comunicarse a mi gmail. Juanjosemartinezserna@gmail.com
Tengo una queja sobre este servicio, ustedes me acaban de engañar me dijeron que tenía una promoción de 30 días gratis para escuchar Spotify y me inscribí y me cobraron de una vez porfavor comunicars...
Spotify Star
283 Views
1 replies
0 likes
I was told by my brother that he had a family account, so I opened an account in Taiwan and tried to join the family account, but I couldn't. Now, I'm back to the US, but I still can't change country even though I have updated my payment method using...
I was told by my brother that he had a family account, so I opened an account in Taiwan and tried to join the family account, but I couldn't. Now, I'm back to the US, but I still can't change country...
Community Legend
370 Views
3 replies
0 likes
Galera, tenho uma conta Premium família, e não lembro qual email usei para ser o titular da conta, gostaria de estar cancelando a minha conta ou mudando a forma de pagamento, alguém me ajuda por favor ?
Galera, tenho uma conta Premium família, e não lembro qual email usei para ser o titular da conta, gostaria de estar cancelando a minha conta ou mudando a forma de pagamento, alguém me ajuda por favo...
Community Legend
202 Views
1 replies
0 likes
El pasado 02/05/2017 verificando mis movimientos bancarios, me percaté de un cobro de 99.00 mxn con el concepto de pago ADYEN*SPOTIFY. He tratado de buscar alguna solución directa en la sección de "Ayuda" de la página oficial "Spotify" pero no encont...
El pasado 02/05/2017 verificando mis movimientos bancarios, me percaté de un cobro de 99.00 mxn con el concepto de pago ADYEN*SPOTIFY. He tratado de buscar alguna solución directa en la secc...
Spotify Star
19241 Views
1 replies
0 likes
This morning, I tried logging into my Spotify account to listen to music. I already knew something was up because I was randomly logged out. I checked my email for anything and I saw that my account was apparently disabled because of an unauthorized ...
This morning, I tried logging into my Spotify account to listen to music. I already knew something was up because I was randomly logged out. I checked my email for anything and I saw that my account ...
Newbie
2241 Views
5 replies
1 likes
I am setting up my Family Account. I am in Canada and it is charging me in CAD, but when it sends the invitation to my family, the form is in USA form - with ZIP code and no Province. Is this normal? My username also shows with -us after it? I never ...
I am setting up my Family Account. I am in Canada and it is charging me in CAD, but when it sends the invitation to my family, the form is in USA form - with ZIP code and no Province. Is ...
232 Views
0 replies
0 likes
