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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88758 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758254 Views
18 replies
29 likes
I got this e-mail from spotify:Your payment provider has recovered a late unauthorized payment for Spotify Premium. We have returned the amount and your Spotify account disabled.So now i cant log in to upgrade my account back to premium thats one and...
I got this e-mail from spotify: Your payment provider has recovered a late unauthorized payment for Spotify Premium. We have returned the amount and your Spotify account disabled. So now i cant log...
Roadie
12795 Views
1 replies
0 likes
I can't remember my password to log in and the email that the account is registered to is "unactivated" because I haven' used it in years. So I can't find a way to change My password. I have to log in with Facebook but I want to have the option to lo...
I can't remember my password to log in and the email that the account is registered to is "unactivated" because I haven' used it in years. So I can't find a way to change My password. I have to log i...
Community Legend
358 Views
1 replies
0 likes
my spotify i frozen on mine phone device when i go to the web player i cant change to pc its just stuck on mobile and the mobile whont make it play either so its useless any way to reset it ??
my spotify i frozen on mine phone device when i go to the web player i cant change to pc its just stuck on mobile and the mobile whont make it play either so its useless any way to reset ...
Community Legend
496 Views
1 replies
0 likes
Dear Spotify friends, I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99? Kind regards,Glenn.
Dear Spotify friends, I changed my account from Premium to Family Premium and in the month April I payed both, €9,99 and €14,99? Kind regards, Glenn.
Community Legend
413 Views
1 replies
0 likes
I have been on the Spotify trial and it has now ended so I have signed up to the Spotify Premium. However, when I go into Spotify, it now says "your last payment didn't work" and it states to renew my subscription or downgrade to teh free spotify. I ...
I have been on the Spotify trial and it has now ended so I have signed up to the Spotify Premium. However, when I go into Spotify, it now says "your last payment didn't work" and it states to renew m...
Roadie
386 Views
1 replies
0 likes
Hi there,I recently moved from NZ to Australia and am having trouble changing my country setting. I have followed the instructions and have my Australian credit card ready, however whenever I go to change country, and then input my new credit card de...
Hi there, I recently moved from NZ to Australia and am having trouble changing my country setting. I have followed the instructions and have my Australian credit card ready, however whenever I go ...
Spotify Star
359 Views
1 replies
0 likes
Resulta que hace tiempo me hice una cuenta de Spotify, pero a traves de Facebook, cuento corto, el correo que tenia vinculado a Facebook me lo bloquearon porque olvide mi contraseña, ahora tengo otra cuenta en Spotify con mi actual correo pero no pue...
Resulta que hace tiempo me hice una cuenta de Spotify, pero a traves de Facebook, cuento corto, el correo que tenia vinculado a Facebook me lo bloquearon porque olvide mi contraseña, ahora tengo otra...
Spotify Star
3101 Views
1 replies
2 likes
Tengo una queja sobre este servicio, ustedes me acaban de engañar me dijeron que tenía una promoción de 30 días gratis para escuchar Spotify y me inscribí y me cobraron de una vez porfavor comunicarse a mi gmail. Juanjosemartinezserna@gmail.com
Tengo una queja sobre este servicio, ustedes me acaban de engañar me dijeron que tenía una promoción de 30 días gratis para escuchar Spotify y me inscribí y me cobraron de una vez porfavor comunicars...
Spotify Star
291 Views
1 replies
0 likes
I was told by my brother that he had a family account, so I opened an account in Taiwan and tried to join the family account, but I couldn't. Now, I'm back to the US, but I still can't change country even though I have updated my payment method using...
I was told by my brother that he had a family account, so I opened an account in Taiwan and tried to join the family account, but I couldn't. Now, I'm back to the US, but I still can't change country...
Community Legend
397 Views
3 replies
0 likes
Galera, tenho uma conta Premium família, e não lembro qual email usei para ser o titular da conta, gostaria de estar cancelando a minha conta ou mudando a forma de pagamento, alguém me ajuda por favor ?
Galera, tenho uma conta Premium família, e não lembro qual email usei para ser o titular da conta, gostaria de estar cancelando a minha conta ou mudando a forma de pagamento, alguém me ajuda por favo...
Community Legend
211 Views
1 replies
0 likes
El pasado 02/05/2017 verificando mis movimientos bancarios, me percaté de un cobro de 99.00 mxn con el concepto de pago ADYEN*SPOTIFY. He tratado de buscar alguna solución directa en la sección de "Ayuda" de la página oficial "Spotify" pero no encont...
El pasado 02/05/2017 verificando mis movimientos bancarios, me percaté de un cobro de 99.00 mxn con el concepto de pago ADYEN*SPOTIFY. He tratado de buscar alguna solución directa en la secc...
Spotify Star
19267 Views
1 replies
0 likes
This morning, I tried logging into my Spotify account to listen to music. I already knew something was up because I was randomly logged out. I checked my email for anything and I saw that my account was apparently disabled because of an unauthorized ...
This morning, I tried logging into my Spotify account to listen to music. I already knew something was up because I was randomly logged out. I checked my email for anything and I saw that my account ...
Newbie
2272 Views
5 replies
1 likes
I am setting up my Family Account. I am in Canada and it is charging me in CAD, but when it sends the invitation to my family, the form is in USA form - with ZIP code and no Province. Is this normal? My username also shows with -us after it? I never ...
I am setting up my Family Account. I am in Canada and it is charging me in CAD, but when it sends the invitation to my family, the form is in USA form - with ZIP code and no Province. Is ...
242 Views
0 replies
0 likes
Hello. Preium spotify account log on everywhere but my Samsung- 55 class. Led-2160p SMart 4k ultra HD Tv-black Smart TV. This is where i want to play my music the most and it's not letting me log in at all. it say log in failed.
Hello. Preium spotify account log on everywhere but my Samsung- 55 class. Led-2160p SMart 4k ultra HD Tv-black Smart TV. This is where i want to play my music t...
Casual Listener
6532 Views
3 replies
1 likes
I apparently used Facebook to sign up for Spotify, so I went to Facebook, logged out of everything, and changed my password.However, I can still use my old password to log in. How can I change my Spotify password? I don't see the option in the menu t...
I apparently used Facebook to sign up for Spotify, so I went to Facebook, logged out of everything, and changed my password. However, I can still use my old password to log in. How can I change my...
Community Legend
327 Views
2 replies
0 likes
Hi. I have Premium on my account, but at some point my doughter signed up my account on her Facebook. What happend is that she took over my premium and placed my account one Spotify Free :-/. Since then we´ve been using her account.Today i presed Dis...
Hi. I have Premium on my account, but at some point my doughter signed up my account on her Facebook. What happend is that she took over my premium and placed my account one Spotify Free :-/. Since t...
Spotify Star
271 Views
1 replies
0 likes
Recently I've been using Spotify and the same Ad will pop up every few songs and won't do anything. It will just freeze on that Ad and it won't go to the next song bc the Ad doesn't end. The only way to get around this Ad is to close the app and rest...
Recently I've been using Spotify and the same Ad will pop up every few songs and won't do anything. It will just freeze on that Ad and it won't go to the next song bc the Ad doesn't end. The only way...
Community Legend
2353 Views
1 replies
0 likes
arkadaşlar ben spotify den çıktım ne epostamı hatırlıyorum nede kullanıcı adımı lakin üyeliği aldığım kartı biliyorum ve parada çekiyor nasıl öğrenebilirim acil..
arkadaşlar ben spotify den çıktım ne epostamı hatırlıyorum nede kullanıcı adımı lakin üyeliği aldığım kartı biliyorum ve parada çekiyor nasıl öğrenebilirim acil..
253 Views
0 replies
0 likes
When i log in to my account, i get a messages that my payment has not been able to been drawn from my bank. And that i will now get down graded to Spotify free.I have always have this Card, and have money on it. When i try to change my payment inform...
When i log in to my account, i get a messages that my payment has not been able to been drawn from my bank. And that i will now get down graded to Spotify free. I have always have this Card, and hav...
Community Legend
259 Views
1 replies
0 likes
I have the premium plan and I am unable to get my daughter's spotify on her phone to work , can only get my playlists and music to load ?
I have the premium plan and I am unable to get my daughter's spotify on her phone to work , can only get my playlists and music to load ?
Roadie
334 Views
1 replies
0 likes
