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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4003 Views
  • 0 replies
  • 9 likes
  • Security
  • 4003 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 460991 Views
  • 974 replies
  • 110 likes
  • Account
  • 460991 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204405 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204405 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112410 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112410 Views
  • 72 replies
  • 12 likes

Superuser Contribution Premium account hacked

Hi, I have a premium spotify account which has been hacked. Unfortunately the email associated with that spotify account has also been locked and the recovery email associated with that email is no longer valid. Can staff please help me cancel the pr...

  • Visitor
  • Hi,  I have a premium spotify account which has been hacked. Unfortunately the email associated with that spotify account has also been locked and the recovery email associated with that e...
  • Hondi5150
  • Newbie
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Being charged for premium full price with student discount

Dear spotify, I have been charged the full price premium, when I am entiteld to student discount?I think this might be due to the renuwal of my student descount was submitted too late.Please advise. Many thanks,

  • Newbie
  • Dear spotify,    I have been charged the full price premium, when I am entiteld to student discount? I think this might be due to the renuwal of my student descount was submitted too lat...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Had spotify premium 9.99$ now changed 14.99$ didn't ask for it!!!

I am trying to unsubscribe and the webpage gives me an error... Why without my consent am I being charged for something that I didn't ask for? Now I want to go remove my credit card and it doesn't let me... !! I also was hacked had to change my passw...

  • Newbie
  • I am trying to unsubscribe and the webpage gives me an error... Why without my consent am I being charged for something that I didn't ask for? Now I want to go remove my credit card and it doesn't le...
  • MaryS
  • Roadie
  • 2618 Views
  • 1 replies
  • 0 likes
  • 2618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

so i had to necro a dead account i didnt know i still had of free spotify to even be able to maybe get some help with this...yesterday someone got inot my spotify account and changed the password and email on teh account. from the email i got about t...

  • Newbie
  • so i had to necro a dead account i didnt know i still had of free spotify to even be able to maybe get some help with this... yesterday someone got inot my spotify account and changed the password a...
  • Chris
  • Spotify
  • 406 Views
  • 2 replies
  • 0 likes
  • 406 Views
  • 2 replies
  • 0 likes

Solved!! Min spotify pin kod funkar inte. och har redan väntat 24 timmar.

Hej. Jag köpte spotify premium igår. när jag kom hem så provade jag registrera den på mitt konto, och det stod att koden inte var giltig. Jag har kollat riktigt noga och koden jag skrev in i rutan är samma som på kortet och det står exakt likadant so...

  • Newbie
  • Hej. Jag köpte spotify premium igår. när jag kom hem så provade jag registrera den på mitt konto, och det stod att koden inte var giltig. Jag har kollat riktigt noga och koden jag skrev in i rutan är...
  • Yasi246
  • Newbie
  • 7256 Views
  • 16 replies
  • 4 likes
  • 7256 Views
  • 16 replies
  • 4 likes

No puedo cambiar el pais de la cuenta

Hola,Abri mi cuenta de Spotify cuando vivia en Filipinas con una promocion para ser premium de la compañia telefonica de alli. Ahora resido en otro pais pero no habia tenido problemas hasta ayer con la ultin actualizacion de la aplicacion de android....

  • Newbie
  • Hola, Abri mi cuenta de Spotify cuando vivia en Filipinas con una promocion para ser premium de la compañia telefonica de alli. Ahora resido en otro pais pero no habia tenido problemas hasta ayer ...
  • 621 Views
  • 0 replies
  • 0 likes
  • 621 Views
  • 0 replies
  • 0 likes

NO puedo cambiar el pais de mi perfil

Hola! me enviaron una invitación de Spotify Familiar y no me permite aceptarla porque estoy en Argentina y no puedo modificar mi pais de residencia a Uruguay en my spotify.HElp!

  • Newbie
  • Hola! me enviaron una invitación de Spotify Familiar y no me permite aceptarla porque estoy en Argentina y no puedo modificar mi pais de residencia a Uruguay en my spotify. HElp!  
  • user-removed
  • Not applicable
  • 556 Views
  • 1 replies
  • 0 likes
  • Account
  • 556 Views
  • 1 replies
  • 0 likes

Number of streams for a song

I know I can find the number of streams/day for a song from the Spotify Chart, but is it possible to find this statistics for songs that falls outside the top 200?Thanks!

  • Regular
  • I know I can find the number of streams/day for a song from the Spotify Chart, but is it possible to find this statistics for songs that falls outside the top 200? Thanks!
  • 962 Views
  • 0 replies
  • 0 likes
  • Other
  • 962 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hay algún recargo si este mes no fue exitoso el pago

Buena noche miembros de spotify: Me acabo de dar cuenta por un aviso electronico que no se logro el pago de mi cuenta primium, debido a que este semana lleve a solicitar me cambiaran mi tarjeta de debito ya que estaba en mal estado. Y me avisaron que...

  • Newbie
  • Buena noche miembros de spotify:   Me acabo de dar cuenta por un aviso electronico que no se logro el pago de mi cuenta primium, debido a que este semana lleve a solicitar me cambiaran mi tarj...
  • ALBERTO81
  • Newbie
  • 6042 Views
  • 2 replies
  • 0 likes
  • 6042 Views
  • 2 replies
  • 0 likes

Terms and conditions accepting

I accidentally said no to agreeing to the terms and conditions on spotifly, because I wasn't paying attention, to what I was clicking because I was talking to my friends. How do I accept them so my premuim subsciption doesn't run out?

  • Newbie
  • I accidentally said no to agreeing to the terms and conditions on spotifly, because I wasn't paying attention, to what I was clicking because I was talking to my friends. How do I accept them so my p...
  • pistachio7
  • Newbie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Erro no nome do Adm plano Familia

Galera, meu nome esta errado como Administrador do Plano Familia, fui convidar algumas pessoas e encontrei o erro. Tem alguma maneira de mudar esse nome? Quem puder me ajudar... agradeço.

spotify.png
  • Visitor
  • Galera, meu nome esta errado como Administrador do Plano Familia, fui convidar algumas pessoas e encontrei o erro. Tem alguma maneira de mudar esse nome?   Quem puder me ajudar... agradeço. ...
  • Bittencourt
  • Spotify Star
  • 1914 Views
  • 1 replies
  • 0 likes
  • Account
  • 1914 Views
  • 1 replies
  • 0 likes

Solved!! Cobrança de R$10,00 e não adesão aos 60 dias gratuitos

Fiz minha adesão dos 7 dias grátis no Premium e, antes de terminar o período de teste, efetivei minha inscrição no referido plano. Fiz essa inscrição definitiva clicando no banner que apareceu no aplicativo oferecendo 60 dias grátis mas, ao fim do pr...

  • Casual Listener
  • Fiz minha adesão dos 7 dias grátis no Premium e, antes de terminar o período de teste, efetivei minha inscrição no referido plano. Fiz essa inscrição definitiva clicando no banner que apareceu no apl...
  • Bittencourt
  • Spotify Star
  • 1983 Views
  • 14 replies
  • 0 likes
  • Android
  • 1983 Views
  • 14 replies
  • 0 likes

Tengo problemas con mi cuenta de facebook

Registre mi cuenta abriendo sesion con facebook pero el problema esque no me muestra ningun amigo de facebook y no registra ninguna actividad de spotify en facebook. Que puedo hacer?

  • Music Fan
  • Registre mi cuenta abriendo sesion con facebook pero el problema esque no me muestra ningun amigo de facebook y no registra ninguna actividad de spotify en facebook. Que puedo hacer?
  • ocalaramo
  • Newbie
  • 5047 Views
  • 19 replies
  • 3 likes
  • 5047 Views
  • 19 replies
  • 3 likes

Account on Pause

Hey there my account is paused due to payment it says, but payment has been made and taken out if bank account on tbe 3rd July 2017, now i would like it to resume back to normal

  • Newbie
  • Hey there my account is paused due to payment it says, but payment has been made and taken out if bank account on tbe 3rd July 2017, now i would like it to resume back to normal
  • KatesHere
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

It appears my Spotify premium has recently been hacked. Someone else is playing music and my library and playlists have been deleted. My account is linked to my Facebook and I've changed my password there but my account is still being used. What meas...

  • Casual Listener
  • It appears my Spotify premium has recently been hacked. Someone else is playing music and my library and playlists have been deleted. My account is linked to my Facebook and I've changed my password ...
  • reed4what
  • Newbie
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

Superuser Contribution someone logged into my account, password change doesnt work

someone from spain is logged in onto my account, i changed my password multiple times aswell as the email adress but he keeps coming back the option to log out all from all devices doesnt work too help pls?

  • Newbie
  • someone from spain is logged in onto my account, i changed my password multiple times aswell as the email adress but he keeps coming back   the option to log out all from all devices doesnt wo...
  • JuanCamilo
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a premium account with no email address or password

I recently downloaded the spotify Windows app to try it out. I liked it so I click the "try premium" button and paid the €0.99. I have now realised that I never set up an email address or password for my account and when I try go to my account page f...

  • Newbie
  • I recently downloaded the spotify Windows app to try it out. I liked it so I click the "try premium" button and paid the €0.99. I have now realised that I never set up an email address or password fo...
  • JuanCamilo
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscibed from premium, then signed up with Vodafone's offer but still on free

Hi all,So as the title said, I've been a premium user for over two years. This month I decided to take advantage of Vodafone's offer and unsubscribe from premium and become premium through their offer. I did this process 3 hours ago yet my account is...

  • Newbie
  • Hi all, So as the title said, I've been a premium user for over two years. This month I decided to take advantage of Vodafone's offer and unsubscribe from premium and become premium through their ...
  • letsdothis1952
  • Newbie
  • 240 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 240 Views
  • 2 replies
  • 0 likes

Solved!! Song in other profile

Hi There, I've got my artist page on Spotify, but my album are in another page whit my same name. What can I do? Thank's for the help!

  • Newbie
  • Hi There, I've got my artist page on Spotify, but my album are in another page whit my same name. What can I do? Thank's for the help!
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes