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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9245 Views
  • 2 replies
  • 9 likes
  • Security
  • 9245 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483780 Views
  • 979 replies
  • 111 likes
  • Account
  • 483780 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211386 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211386 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121135 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121135 Views
  • 72 replies
  • 12 likes

Plan familiar

Yo tenía premium, pero ahora me he cambiado a plan familiar i he añadido a mi madre. I no entiendo xq ella se descarga la aplicación i le sale el mensaje de si quiere 7 días gratis i no pone en ningún sitio que ya tiene cuenta asociada con la mía. A ...

  • Newbie
  • Yo tenía premium, pero ahora me he cambiado a plan familiar i he añadido a mi madre. I no entiendo xq ella se descarga la aplicación i le sale el mensaje de si quiere 7 días gratis i no pone en ningú...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Spotify logs me in for 2 seconds and then logs me out automatically

So I am a premium user and for some reason my account is not working on my windows pc and also not on the browser. They're supposed to be logged in all the time but today in both devices spotify asks me to log in. When i do it, it logs in like for 2 ...

  • Casual Listener
  • So I am a premium user and for some reason my account is not working on my windows pc and also not on the browser. They're supposed to be logged in all the time but today in both devices spotify asks...
  • HuntressZ
  • Casual Listener
  • 651 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 651 Views
  • 1 replies
  • 0 likes

My Spotify account has revert to free subscription

Last week out of the blue my Spotify premium account revert to a free account on my iPhone. My premium account is still active, to which it works via my laptop and iPad. Although I cannot get it to re activate for my iPhone

  • Newbie
  • Last week out of the blue my Spotify premium account revert to a free account on my iPhone. My premium account is still active, to which it works via my laptop and iPad. Although I cannot get it to r...
  • Maxim
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

If family user don't have email account, how will they get access to Spotify ??

If family user don't have email account, how will they get access to Spotify ??How could I adminstrate a family user that don't have an email account ??

  • Newbie
  • If family user don't have email account, how will they get access to Spotify ?? How could I adminstrate a family user that don't have an email account ??
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes

Log in Problem

I'm from Germany and I've tried to log myself in. Then the text " ... u can use Spotify 14 days oversees " but I'' still in Germany... how can I get myself in? Sorry for my English

  • Newbie
  • I'm from Germany and I've tried to log myself in. Then the text " ... u can use Spotify 14 days oversees " but I'' still in Germany... how can I get myself in? Sorry for my English
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
  • 214 Views
  • 1 replies
  • 0 likes

USERNAME ERROR

I just created my spotify today and I wanted my username to be "angel" however spotify created a default username which is "tma027arnqht81fnx65zabf4t" how can I change that? Can I change it to angel or if angel is taken can I have darkraincode? Pleas...

  • Newbie
  • I just created my spotify today and I wanted my username to be "angel" however spotify created a default username which is "tma027arnqht81fnx65zabf4t" how can I change that? Can I change it to angel ...
  • 318 Views
  • 0 replies
  • 0 likes
  • Account
  • 318 Views
  • 0 replies
  • 0 likes

Family sharing

I just upgraded to family sharing for my kids to be able to listen to different stuff on different devices. I am currently in DK on a holiday. Firstly my daughters account is said to be already in a sharing family account, which I don't see how. Seco...

  • Newbie
  • I just upgraded to family sharing for my kids to be able to listen to different stuff on different devices. I am currently in DK on a holiday. Firstly my daughters account is said to be already in a ...
  • Umutayb
  • Casual Listener
  • 186 Views
  • 1 replies
  • 1 likes
  • 186 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Hacked This Morning

Morning, my spotify has been hacked, the email address and username has been changed. Playlists deleted. Recieved an email from Spotify this morning and replied saying i knew nothing of the email address change. Also been on Twitter to @spotifyCares....

  • Newbie
  • Morning,   my spotify has been hacked, the email address and username has been changed. Playlists deleted. Recieved an email from Spotify this morning and replied saying i knew nothing of the ...
  • Melody
  • Spotify
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution account blocked

Hello, I dont have acces to my Spotify account as its blocked because i refunded money from Spotify. Now i cant log in because i have forgotten my password. But when i want to get my password back i can't because my account is blocked. Can someone he...

  • Newbie
  • Hello,   I dont have acces to my Spotify account as its blocked because i refunded money from Spotify. Now i cant log in because i have forgotten my password. But when i want to get my passwor...
  • Melody
  • Spotify
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify account hacked

My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be found down below; c********@hotmail.com (starred for s...

  • Casual Listener
  • My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be fou...
  • Melody
  • Spotify
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution My accounts been hacked

I've tweeted to @SpotifyCares but nothing. I was kicked out of all my apps and received an email that my account email has been changed to ju***********@gmail.com (edited for security) I've also emailed the account-details-changed@spotify.com email a...

  • Newbie
  • I've tweeted to @SpotifyCares but nothing. I was kicked out of all my apps and received an email that my account email has been changed to    ju***********@gmail.com  (edited for s...
  • Melody
  • Spotify
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution my spotify acount hacked

My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be found down below; c********@hotmail.com (edited for se...

  • Casual Listener
  • My account has been stolen by unknown individual(s). I can only access Spotify via Facebook, they changed my password and e-mail. I need support as soon as possible. My account information can be fou...
  • Melody
  • Spotify
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Beosound 5 not recognizing Spotify Premium account

Hi all,I have Beosound 5 system and is trying to connect it to my Spotify account.I am using my "Device login" and password, but the Beosound system keeps telling me that i require a "Premium subscription" .. which is what i have. What can be the pro...

  • Casual Listener
  • Hi all, I have Beosound 5 system and is trying to connect it to my Spotify account. I am using my "Device login" and password, but the Beosound system keeps telling me that i require a "Premium s...
  • mpeg69
  • Casual Listener
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

promocion 3 meses por 9.90 pesos mexicanos

Obtuve la promocion de 3 meses por 9.00 el 29 de junio me cobraron 2 veces 9,09 pesos y hoy 4 de julio me Vuelven a cobrar 9,09 pesos, me pueden explicar por favor ESTO.

  • Casual Listener
  • Obtuve la promocion de 3 meses por 9.00  el 29 de junio me cobraron 2 veces 9,09 pesos y hoy 4 de julio me Vuelven a cobrar 9,09 pesos, me pueden explicar por favor ESTO.    
  • Marcojasso
  • Newbie
  • 489 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 489 Views
  • 1 replies
  • 0 likes

Can't change my name "you" in Family account

I upgraded to family. When it asked for "full name" and address, I thought it was referring to the family member that I was adding, not to myself. Now my sister's name is listed under the profile for "you" (me). How can I change this to my own name?

  • Casual Listener
  • I upgraded to family. When it asked for "full name" and address, I thought it was referring to the family member that I was adding, not to myself. Now my sister's name is listed under the profile for...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Solved!! Can't log out PS4 App

I log in with wrong account . And i can't log out now. How can i log out on ps4 ?

  • Newbie
  • I log in with wrong account . And  i can't log out now. How can i log out on ps4 ?
  • JrSPolk
  • Newbie
  • 32613 Views
  • 12 replies
  • 3 likes
  • Account
  • 32613 Views
  • 12 replies
  • 3 likes

Solved!! Family Plan and OLD iOS devices - can't login

I have the family plan. I also have a lot of OLD iOS devices. I this case I am using an iPod Touch that won't upgrade beyone iOS 4. I was able to download an older version of spotify. When I try to login, I am only able to login with my "root" accoun...

spotify_ios4_rot.jpg
  • Casual Listener
  • I have the family plan.  I also have a lot of OLD iOS devices.  I this case I am using an iPod Touch that won't upgrade beyone iOS 4.  I was able to download an older version of spotif...
  • tdsimon
  • Casual Listener
  • 1224 Views
  • 5 replies
  • 1 likes
  • Login
  • 1224 Views
  • 5 replies
  • 1 likes

Superuser Contribution Retrieving playlists

My account got paused due to insufficient funds in my iTunes account. When I added credit and activated the premium subscription again I couldn't find any of my old playlists. When I tried to retrieve the playlists I got an error saying please try ag...

  • Newbie
  • My account got paused due to insufficient funds in my iTunes account. When I added credit and activated the premium subscription again I couldn't find any of my old playlists. When I tried to retriev...
  • Alfredo
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium payment made but did not apply

Hi all,Yesterday, my premium was about to expire so I wanted to update my account payment info and benefit from student discount while at it. I logged in through facebook, filled out payment info, but when it was time to provide a document to prove s...

  • Newbie
  • Hi all, Yesterday, my premium was about to expire so I wanted to update my account payment info and benefit from student discount while at it. I logged in through facebook, filled out payment info...
  • Alfredo
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution ho ricevuto un addebito sul mio conto ma non so con quale account accedere

Buongiorno.. ho fatto abbonamento da due mesi ...nel frattempo ho cambiato telefono e le playlist da me create rimaste sul vecchio telefono.Mi chiedevo non dovrebbe essere comunque tutto sul nuovo cellulare visto che la registrazione è fatta con stes...

  • Newbie
  • Buongiorno.. ho fatto abbonamento da due mesi ...nel frattempo ho cambiato telefono e le playlist da me create rimaste sul vecchio telefono. Mi chiedevo non dovrebbe essere comunque tutto sul nuovo ...
  • Alfredo
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes