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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287935 Views

529 replies

34 likes

Account
Free
  • 287935 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13640 Views

6 replies

11 likes

Security
  • 13640 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540577 Views

990 replies

114 likes

Account
  • 540577 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129619 Views

74 replies

12 likes

Account
Login
Premium
  • 129619 Views
  • 74 replies
  • 12 likes

Login with facebook problem

Writing that I can only use Spotify abroad for 14days. How can I log in and change settings?

Newbie

Writing that I can only use Spotify abroad for 14days. How can I log in and change settings?

185 Views

0 replies

0 likes

  • 185 Views
  • 0 replies
  • 0 likes

3 month Trial Offer for $.99

I am getting an error message when I try to take advantage of this offer. We haven't joined for 3 months for $.99 so I am confused.

Regular

I am getting an error message when I try to take advantage of this offer. We haven't joined for 3 months for $.99 so I am confused.

angelCosta6991

Casual Listener

634 Views

7 replies

0 likes

  • 634 Views
  • 7 replies
  • 0 likes

Spotify premium for family

Hi how can I sign my daughter up for this? I have the invite code but cannot seem to get the access correct in terms of email and password

Newbie

Hi how can I sign my daughter up for this? I have the invite code but cannot seem to get the access correct in terms of email and password  

145 Views

0 replies

0 likes

  • 145 Views
  • 0 replies
  • 0 likes

someone Stole my playlist

Hello this child smoooke stole my playlist, he's playlist is named Swifty Playlist and he stole all the songs from me, my playlist is named Swifty playlist (not all), can you please remove he's playlist and tell him to not do that again, he dosen't h...

Casual Listener

Hello this child smoooke stole my playlist, he's playlist is named Swifty Playlist and he stole all the songs from me, my playlist is named Swifty playlist (not all), can you please remove he's playl...

ne00

Newbie

3141 Views

5 replies

2 likes

  • 3141 Views
  • 5 replies
  • 2 likes

Interdiction premium

Bonjour,Je vous écris car j'étais un utilisateur de Spotify Premium via un abonnement Family. Je viens de recevoir un mail hier de vos services m'annoncant que mon compte est repassé en Free.Lors de mon abonnement à un compte Family, j'avais rentrer ...

Newbie

Bonjour, Je vous écris car j'étais un utilisateur de Spotify Premium via un abonnement Family. Je viens de recevoir un mail hier de vos services m'annoncant que mon compte est repassé en Free. Lo...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Changing country

Hi,I recently moved to Germany, been trying to change my country to Germany (so my wife can benefit from the Family Premium) but no matter how many times I change it to Germany, it resets back to my old country. And I don't mean the profile page, it'...

Casual Listener

Hi, I recently moved to Germany, been trying to change my country to Germany (so my wife can benefit from the Family Premium) but no matter how many times I change it to Germany, it resets back to m...

boorch

Casual Listener

178 Views

1 replies

0 likes

Account
Subscription
  • 178 Views
  • 1 replies
  • 0 likes

Volume too quiet (couldn't reply to previous post)

Recently the volume from Spotify has dropped so significantly that I have to turn up the app to full volume to get it even close to loud enough. My external devices are also cranked up. As someone that listens to music quietly I don't expect to have ...

Regular

Recently the volume from Spotify has dropped so significantly that I have to turn up the app to full volume to get it even close to loud enough. My external devices are also cranked up. As someone th...

130 Views

0 replies

0 likes

Premium
  • 130 Views
  • 0 replies
  • 0 likes

Account

Morgen! Ich bin Premiumkunde.Jetzt soll ich mich wieder neu anmelden, Wie geht das? Naja jedenfalls kann ich mein Passwort nicht zurück setzen, weil meine alte E-mail Adresse nicht mehr aktuell ist! Wie kann ich mein Premium wieder nutzen? ??

Newbie

Morgen! Ich bin Premiumkunde.Jetzt soll ich mich wieder neu anmelden, Wie geht das? Naja jedenfalls kann ich mein Passwort nicht zurück setzen, weil meine alte E-mail Adresse nicht mehr aktuell ist! ...

117 Views

0 replies

0 likes

  • 117 Views
  • 0 replies
  • 0 likes

Problems with spotify family

I have spotify premium for family..When I ad my friend to my account it doesn't work for him..It doesn't get to be premium for him but it says he is active

Newbie

I have spotify premium for family.. When I ad my friend to my account it doesn't work for him.. It doesn't get to be premium for him but it says he is active

141 Views

0 replies

0 likes

  • 141 Views
  • 0 replies
  • 0 likes

Another emailadress than wanted

Hi all!I got kind of a weird situation. I'm signed in to Spotify with my facebookaccount; which is again connected to my outlook mail. However, my 'spotify adress' is gmail. I wanted to switch things up; so the adresses correspond. Unfortunately, whe...

Newbie

Hi all! I got kind of a weird situation. I'm signed in to Spotify with my facebookaccount; which is again connected to my outlook mail. However, my 'spotify adress' is gmail. I wanted to switch thin...

Aseneath

Newbie

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Someone keeps using my account - help!

So, I am a Premium user and have been for years. Yesterday, my music was paused as someone was using my account elsewhere. Sure, my wife, I thought - no. My friends? I was logged in at their house at the weekend - no. So I changed my password - logge...

Newbie

So, I am a Premium user and have been for years.  Yesterday, my music was paused as someone was using my account elsewhere.  Sure, my wife, I thought - no.  My friends? I was logged...

jonniboy21

Casual Listener

186 Views

2 replies

0 likes

  • 186 Views
  • 2 replies
  • 0 likes

My gift card won't work!

Hey.I bought this giftcard yesterday, and it won't work.I've tried with small letters and big letters. Even made the zero's to O's. Nothing will work and it says my password is invalid.I've been trying to get the phone number to Spotify Norway AS, bu...

Casual Listener

Hey. I bought this giftcard yesterday, and it won't work. I've tried with small letters and big letters. Even made the zero's to O's. Nothing will work and it says my password is invalid. I've b...

Benj419

Newbie

1542 Views

4 replies

1 likes

  • 1542 Views
  • 4 replies
  • 1 likes

Spotify & Facebook

PLEASE HELP! My mom recently got our family Spotify, so we are on the family plan. I was trying to hook my account up to my Facebook so I could post my songs on their and what not. Instead of connecting my existing account with my membership to my Fa...

Visitor

PLEASE HELP! My mom recently got our family Spotify, so we are on the family plan. I was trying to hook my account up to my Facebook so I could post my songs on their and what not. Instead of connect...

osornios

Spotify Star

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

Sign in problems

My friend cant sign in to her spotify.When she wants to sign in with facebook, it says that she has no facebook-account connected to spotify. When she wants to sign in with her e-mail it says that she uses her facebook. We have tried everything. How ...

Newbie

My friend cant sign in to her spotify. When she wants to sign in with facebook, it says that she has no facebook-account connected to spotify. When she wants to sign in with her e-mail it says that ...

osornios

Spotify Star

191 Views

2 replies

0 likes

  • 191 Views
  • 2 replies
  • 0 likes

Facebook Connect

Hi Spotify team, I want to connect my account to Facebook, but it always says there's an error whenever I try to do so. I used to have another account using my Facebook but I already removed it and I wanted to be able to connect my FB now to the acco...

Visitor

Hi Spotify team,   I want to connect my account to Facebook, but it always says there's an error whenever I try to do so. I used to have another account using my Facebook but I already removed...

osornios

Spotify Star

151 Views

1 replies

0 likes

  • 151 Views
  • 1 replies
  • 0 likes

My music has vanished

I just signed up for a 7 day trial with premium and now my playlist has vanished. Really annoyed!! I click on recover playlist but nothing comes up

Newbie

I just signed up for a 7 day trial with premium and now my playlist has vanished. Really annoyed!! I click on recover playlist but nothing comes up

osornios

Spotify Star

156 Views

1 replies

0 likes

  • 156 Views
  • 1 replies
  • 0 likes

permium account problem

Dear spotify team, i am a permium account holder but my account is not working please help to solve this problem

Newbie

Dear spotify team,   i am a permium account holder but my account is not working  please help to solve this problem 

osornios

Spotify Star

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

forgotten email and password

i had to reset my phone and now i cant remeber my password or the email i signed up with. im still paying for it but i was on one of the deals so planning on cancelling it becasue i couldnt afford it. im now paying and dont even have music... PLEASE ...

Newbie

i had to reset my phone and now i cant remeber my password or the email i signed up with. im still paying for it but i was on one of the deals so planning on cancelling it becasue i couldnt afford it...

osornios

Spotify Star

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

New Terms and Conditions - can't scroll to Agree button on iPhone

I can't scroll down to the Agree button for new Terms and Conditions on my iPhone. So I can't use the app I'm paying for. Any ideas?

Newbie

I can't scroll down to the Agree button for new Terms and Conditions on my iPhone. So I can't use the app I'm paying for. Any ideas?

osornios

Spotify Star

1860 Views

1 replies

0 likes

  • 1860 Views
  • 1 replies
  • 0 likes

How to delete account

How do you delete your account

Newbie

How do you delete your account

EthanS1

Community Legend

172 Views

1 replies

0 likes

  • 172 Views
  • 1 replies
  • 0 likes