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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8978 Views
  • 1 replies
  • 9 likes
  • Security
  • 8978 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480919 Views
  • 979 replies
  • 111 likes
  • Account
  • 480919 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210633 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210633 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120730 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120730 Views
  • 72 replies
  • 12 likes

Account nicht mehr hinzufügbar

Hallo, meine Familienmitglieder wurden aus meinem Account entfernt. Ich kann sie nicht mehr hinzufügren obwohl ich alle Daten angegeben habe.

  • Casual Listener
  • Hallo,   meine Familienmitglieder wurden aus meinem Account entfernt. Ich kann sie nicht mehr hinzufügren obwohl ich alle Daten angegeben habe.
  • MrConjurer
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • Account
  • 264 Views
  • 2 replies
  • 0 likes

Spotify Artist issue

Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out:#1- it's made under my spotify account name, not my artist name#2- it's not allowing me...

  • Regular
  • Hi, I'm an artist and my spotify shows all of my current music (which is good). The problem is, when I try to make a custom playlist for my followers to check out: #1- it's made under my spotify acc...
  • majorsalutes111
  • Regular
  • 347 Views
  • 4 replies
  • 0 likes
  • Account
  • 347 Views
  • 4 replies
  • 0 likes

Facebook changes not reflected in Spotify profile

I have recently gotten married. As such my Facebook account has a new name and also a new email. Although I log in with Facebook these changes have not been reflected in my Spotify profile.How do I get this to actually happen?

  • Newbie
  • I have recently gotten married. As such my Facebook account has a new name and also a new email. Although I log in with Facebook these changes have not been reflected in my Spotify profile. How do...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Spotify payment issue due to travel.

Hi!Im trying to open a Spotify account but i cannot pay with my swedish card, i relocated to malta so when im creating my account i name Malta as my country but my card is still swedish so it does not work.Can i still use Spotify regulary if i name s...

  • Newbie
  • Hi! Im trying to open a Spotify account but i cannot pay with my swedish card, i relocated to malta so when im creating my account i name Malta as my country but my card is still swedish so it doe...
  • RonTonacao
  • Newbie
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

My account is associated with my old Facebook

My spotify account is associated with my old facebook, and i cant change it to be connected to my new one.

  • Newbie
  • My spotify account is associated with my old facebook, and i cant change it to be connected to my new one.
  • toman95
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Privacy and Security issue

I have a little problem with spotify where I don't give out any of my spotify information and randomly I'll see some random device using my account. I have reset my account and signed out off all other devices so it's clean now but I don't get why su...

  • Newbie
  • I have a little problem with spotify where I don't give out any of my spotify information and randomly I'll see some random device using my account. I have reset my account and signed out off all oth...
  • 220 Views
  • 0 replies
  • 0 likes
  • Security
  • 220 Views
  • 0 replies
  • 0 likes

Help!

Somehow I've been paying for premium for my old account which I haven't used for like 8 years... The reason is that they're both registered to the same email address, and the one I use I always logged on to using Facebook, though it was the same acco...

  • Visitor
  • Somehow I've been paying for premium for my old account which I haven't used for like 8 years... The reason is that they're both registered to the same email address, and the one I use I always logge...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Can not change country of family accounts

I have a family account in Panama for me, my wife and my son, all living in the same household. I got an email for their accounts that they could not confirm their address was the same as mine. Looking into their accounts, it seems they were set up w...

  • Casual Listener
  • I have a family account in Panama for me, my wife and my son, all living in the same household. I got an email for their accounts that they could not confirm their address was the same as mine. Looki...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Paguei mas não consigo usar!!!

Oi Pessoal tudo bem??me ajudem!!!Fiz o Upgrade para conta Premium mas não consigo utilizar e fora que o cartão de crédito já enviou duas notificações de cobrança!! ou seja já paguei 2 vezes e nada!!!quero meu dinheiro de volta e que funcioneeeeeeo qu...

  • Newbie
  • Oi Pessoal tudo bem?? me ajudem!!! Fiz o Upgrade para conta Premium mas não consigo utilizar e fora que o cartão de crédito já enviou duas notificações de cobrança!! ou seja já paguei 2 vezes e n...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Email on my account changed and I can't get access to my account at all

Someone has hacked my account and somehow changed me email address associated with my account. This has happened a couple times and I have only been subscribed to Spotify for 3 months. It's getting really annoying and EVERY help topic has me logged i...

  • Newbie
  • Someone has hacked my account and somehow changed me email address associated with my account. This has happened a couple times and I have only been subscribed to Spotify for 3 months. It's getting r...
  • kejt_
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Não consigo cancelar o plano família

Olá, Estou tentando cancelar meu plano família para passar a ser apenas Premium, mas fica dando um erro constante com a mensagem "Ops, algo deu errado. Tente novamente." Além disso, meu plano família passou a apresentar um dos ex-membros como adminis...

  • Casual Listener
  • Olá,   Estou tentando cancelar meu plano família para passar a ser apenas Premium, mas fica dando um erro constante com a mensagem "Ops, algo deu errado. Tente novamente." Além disso, meu plan...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong email for account

i ve used an old email adress, and accidentally entered the 30 days free after those days payment. But i cant get in this account to remove it!!! I dont want to pay after 30 days. I dont even know the password to this email account anymore. Help plea...

  • Newbie
  • i ve used an old email adress, and accidentally entered the 30 days free after those days payment. But i cant get in this account to remove it!!! I dont want to pay after 30 days. I dont even know th...
  • Melody
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Fui fazer o teste de 60 dias grátis e devido a eu já ter feito o teste de 30 dias um ano atrás fui obrigado a cancelar o pedido para não pagar 16 reais, mas foi cobrado 10 reais no meu cartão e não foi estornado em seguida, quero o meu dinheiro de vo...

  • Regular
  • Fui fazer o teste de 60 dias grátis e devido a eu já ter feito o teste de 30 dias um ano atrás fui obrigado a cancelar o pedido para não pagar 16 reais, mas foi cobrado 10 reais no meu cartão e não f...
  • Bittencourt
  • Spotify Star
  • 1455 Views
  • 12 replies
  • 0 likes
  • 1455 Views
  • 12 replies
  • 0 likes

Family member cannot use family account

Hello,There was a problem with my credit card and payment wasn't successful. Later the payment was handled correctly. However, now my wife cannot use the family account. She gets adverts playing. I can no longer modify family members in the account p...

  • Newbie
  • Hello, There was a problem with my credit card and payment wasn't successful. Later the payment was handled correctly. However, now my wife cannot use the family account. She gets adverts playing. I...
  • 121 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 121 Views
  • 0 replies
  • 0 likes

Change profile from "User" to "Artist"

Hi guys,Quick question. I recently got my artist profile verified but the linked profile I have as a user doesn't seem to have merged with the artist profile. So for instance when I'm making a playlist where you can click on "Created by" you can stil...

  • Music Fan
  • Hi guys, Quick question. I recently got my artist profile verified but the linked profile I have as a user doesn't seem to have merged with the artist profile. So for instance when I'm making a play...
  • Maxim
  • Spotify Star
  • 2525 Views
  • 1 replies
  • 0 likes
  • 2525 Views
  • 1 replies
  • 0 likes

Family Plan Edit

Recently added the family account to my premium plan. I accidently entered a family member's name as myself. How do I make the edit (I put Adrian instead of Jeremy). I guess I'm asking how to edit the family. Please see attachment.

  • Newbie
  • Recently added the family account to my premium plan.   I accidently entered a family member's name as myself. How do I make the edit (I put Adrian instead of Jeremy). I guess I'm asking how t...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Não encontro minha conta premium

Não lembro o e-mail que cadastrei, já tentei todos.Tenho medo que a cobrança do Premium continue.Gostaria de cancelar.Tenho apenas os boletos que foram enviados para meu e-mail (sdiegobarbosa@gmail.com), avisando da cobrança, quando eu ainda estava u...

  • Newbie
  • Não lembro o e-mail que cadastrei, já tentei todos. Tenho medo que a cobrança do Premium continue. Gostaria de cancelar. Tenho apenas os boletos que foram enviados para meu e-mail (sdiegobarbosa@g...
  • cadmielp
  • Roadie
  • 400 Views
  • 3 replies
  • 1 likes
  • 400 Views
  • 3 replies
  • 1 likes

email help

so i don't know my password to my spotify acount and it won't send the recovery email to my email acount, however i have another acount that the recovery email will be sent to for that acount, i have no idea what to do, if a spotify admin could help ...

  • Newbie
  • so i don't know my password to my spotify acount and it won't send the recovery email to my email acount, however i have another acount that the recovery email will be sent to for that acount, i have...
  • Jacob
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Combining two accounts

Hi All, I have two accounts, one I started in the early days of spotify (using my personal, main email address) and the second was to take advantage of the half-price student off (which I used my student email address for). Now I am no longer a stude...

  • Newbie
  • Hi All,   I have two accounts, one I started in the early days of spotify (using my personal, main email address) and the second was to take advantage of the half-price student off (which I us...
  • Jacob
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

I woke up this morning and have been unable to login to my Spotify Account. Tried resetting the password too and don't get an email. I think someone has hacked the account and changed the details.I am however still paying for premium subscription!Any...

  • Newbie
  • I woke up this morning and have been unable to login to my Spotify Account. Tried resetting the password too and don't get an email. I think someone has hacked the account and changed the details. ...
  • Jacob
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 284 Views
  • 1 replies
  • 0 likes