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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4541 Views
  • 1 replies
  • 9 likes
  • Security
  • 4541 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464486 Views
  • 976 replies
  • 111 likes
  • Account
  • 464486 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205390 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205390 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113084 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113084 Views
  • 72 replies
  • 12 likes

Solved!! Country?

im new-ish to spotify and i made an account and after 14 days it says i cannot access it from abroard. so i just kept making new accounts assuming i was only allowed 14 days before paying. today, my friend told me that i can use spotify free, as long...

  • Casual Listener
  • im new-ish to spotify and i made an account and after 14 days it says i cannot access it from abroard. so i just kept making new accounts assuming i was only allowed 14 days before paying. today, my ...
  • iamandyhill
  • Community Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

Re: Account Confirmation Email in WRONG language!

Norwegian here with Norwegian account in Norway, only visit to Italy was before Spotify existed. Yet my confirmation email was in Italian, any ideas?

  • Casual Listener
  • Norwegian here with Norwegian account in Norway, only visit to Italy was before Spotify existed. Yet my confirmation email was in Italian, any ideas?
  • Glossolalia
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Superuser Contribution Albums in between a Playlist are played backwards

So since about 1-2 months an album is played backwards in a Playlist, that ive created. The playlists are ordered as recently updated and everything workes out that The newest tracks are on top, but if i insert an whole album it looks normal but its ...

  • Casual Listener
  • So since about 1-2 months an album is played backwards in a Playlist, that ive created. The playlists are ordered as recently updated and everything workes out that The newest tracks are on top, but ...
  • frankdroge
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Updated iPad & iphone. Now login screen frozen

I have recently upgraded my ipad & iphone and now have problems with my Spotify. In addition, I have had a new bank debit card with a new long number. 1. I have finally managed to log in on i pad, however, log in screen on phone seems frozen - but wi...

  • Newbie
  • I have recently upgraded my ipad & iphone and now have problems with my Spotify.  In addition, I have had a new bank debit card with a new long number.  1.  I have finally manage...
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Living abroad and can't get Spotify in English

I'm an American stationed abroad - I grudgingly accept that I'm stuck with Spotify Spain and all it's (!@#$%^&*) commercials while I'm here - even though I'm using a VPN, which apparently you all see right through. Can I at least get the app changed ...

  • Newbie
  • I'm an American stationed abroad - I grudgingly accept that I'm stuck with Spotify Spain and all it's (!@#$%^&*) commercials while I'm here -  even though I'm using a VPN, which apparently y...
  • iamandyhill
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • Other
  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Email verification

After so many years of using spotify I suddenly get an email from spotify to verify it again. Is this normal?

  • Casual Listener
  • After so many years of using spotify I suddenly get an email from spotify to verify it again. Is this normal?
  • rick043
  • Casual Listener
  • 2929 Views
  • 2 replies
  • 0 likes
  • Account
  • 2929 Views
  • 2 replies
  • 0 likes

Duplicate accounts

I appear to have a face book account and a premium account. I want to reset the password and it just keeps telling me the links expired. Can't log in at all yet have Spotify paired with my Sonos app and that works no problem

  • Casual Listener
  • I appear to have a face book account and a premium account. I want to reset the password and it just keeps telling me the links expired. Can't log in at all yet have Spotify paired with my Sonos app ...
  • Jam_log
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • 192 Views
  • 2 replies
  • 0 likes

Premium for Students

Okay so recently i canceled my spotify premium so i could get my student discount instead. It said my credentials were already in use. Turns out my brother was using them for his account, but I had him cancel it. I went back to spotify about 15 minut...

  • Newbie
  • Okay so recently i canceled my spotify premium so i could get my student discount instead. It said my credentials were already in use. Turns out my brother was using them for his account, but I had h...
  • twisted00eel
  • Newbie
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Solved!! Account access

My phone recently went through a total reboot and logged me out of a lot of applications. I got everything else set up accept for my Spotify. I have 2 accounts one that's really old that is associated with my Facebook the other is my actual account t...

  • Casual Listener
  • My phone recently went through a total reboot and logged me out of a lot of applications. I got everything else set up accept for my Spotify. I have 2 accounts one that's really old that is associate...
  • tag94
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

I'm still being cahrged by rogers after setting up and paying for an account through spoitfy

I started with a free premium account through Rogers, when that expired I didn't call or cancel figuring it would just be charged on my bill. My premium was shut down and after 3 weeks of not having premium I figured it was done through Rogers so I c...

  • Newbie
  • I started with a free premium account through Rogers, when that expired I didn't call or cancel figuring it would just be charged on my bill. My premium was shut down and after 3 weeks of not having ...
  • osornios
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

What to do when there's no connection available

Hello,I often go camping in areas where no cell reception is available.I've had this happen to me too many times and it might be a deal breaker for me to stay on with Spotify.I get logged out and I can't log back in because i don't have a connection....

  • Newbie
  • Hello, I often go camping in areas where no cell reception is available. I've had this happen to me too many times and it might be a deal breaker for me to stay on with Spotify. I get logged out a...
  • osornios
  • Spotify Star
  • 288 Views
  • 2 replies
  • 0 likes
  • Login
  • 288 Views
  • 2 replies
  • 0 likes

I can't log in my premium account. PLEASE HELP

Used Facebook as registration form. Used it for years, but since a few days spotify won't let me login anymore. I checked my facebook pssw. but still nothings working. Can anyone help? I am paying for a premium account, but I don't feel premium at th...

  • Newbie
  • Used Facebook as registration form. Used it for years, but since a few days spotify won't let me login anymore. I checked my facebook pssw. but still nothings working.  Can anyone help? I ...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 201 Views
  • 1 replies
  • 0 likes

Account hacked

Unfortunately, my premium account has been hacked for some days now. They changed both the password and the e-mail address, so I can't login and I can't reset the password, either. Btw I was amazed to see so many similar cases here. It's really surre...

  • Newbie
  • Unfortunately, my premium account has been hacked for some days now. They changed both the password and the e-mail address, so I can't login and I can't reset the password, either. Btw I was amazed t...
  • osornios
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Email confirmation

I've been using spotify for the past couple of years with the same account. I just got an email from 'spotify' which wanted me to

  • Visitor
  • I've been using spotify for the past couple of years with the same account. I just got an email from 'spotify' which wanted me to
  • osornios
  • Spotify Star
  • 747 Views
  • 1 replies
  • 0 likes
  • Account
  • 747 Views
  • 1 replies
  • 0 likes

99 cent promotion... credit existing users

I guess I can cancel my current premium and sign up for the 99cent promotion. Over 3 months that's a $30 or so saving. Is there going to be any crediting of current spotify premium users?

  • Casual Listener
  • I guess I can cancel my current premium and sign up for the 99cent promotion.  Over 3 months that's a $30 or so saving.   Is there going to be any crediting of current spotify premium u...
  • Greylynd
  • Newbie
  • 2711 Views
  • 11 replies
  • 0 likes
  • 2711 Views
  • 11 replies
  • 0 likes

Only have Korean Credit card

Hi! I recently graduated from a university in Hong Kong and I will be moving to South Korea. Because my university life in Hong Kong ended I had to terminate my HK credit card (which was linked to my spotify). My other credit card is Korean and techn...

  • Newbie
  • Hi!   I recently graduated from a university in Hong Kong and I will be moving to South Korea. Because my university life in Hong Kong ended I had to terminate my HK credit card (which was lin...
  • Maxim
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Criar Senha de Dispositivo

Boa noite, Recentemente atualizei meu spotify para premium familia, mas na hora que eu tento definir senhas para dispositivos, aparece que ocorreu um erro e o site não especifica qual seria esse erro.Eu não sei se te algo haver, mas meu spotify esta ...

  • Newbie
  • Boa noite,  Recentemente atualizei meu spotify para premium familia, mas na hora que eu tento definir senhas para dispositivos, aparece que ocorreu um erro e o site não especifica qual seria es...
  • RafaelSilva20
  • Newbie
  • 645 Views
  • 2 replies
  • 0 likes
  • 645 Views
  • 2 replies
  • 0 likes

overseas

tried changing my country setting for the 14 days but only USA comes up when I go to account

  • Newbie
  • tried changing my country setting for the 14 days but only USA comes up when I go to account
  • Maxim
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

Premium Family - not receiving email invite

Hi, I have subscribed to Premium Family and have tried several times to send email email invite to my son, but he is not receiving it. In addition, there seem to be no possibility to send link, that is avoiding to use email. Can you help please?

  • Newbie
  • Hi,   I have subscribed to Premium Family and have tried several times to send email email invite to my son, but he is not receiving it.   In addition, there seem to be no possibility t...
  • Maxim
  • Spotify Star
  • 542 Views
  • 3 replies
  • 0 likes
  • 542 Views
  • 3 replies
  • 0 likes

My account is being hacked

Someone has seized my account, knapman22, and has changed the email and password. I can log in through facebook, but can't change the email/passwords and prevent this person from accessing my music. I can see what they're listening to from my player....

  • Regular
  • Someone has seized my account, knapman22, and has changed the email and password. I can log in through facebook, but can't change the email/passwords and prevent this person from accessing my music. ...
  • Bittencourt
  • Spotify Star
  • 624 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 624 Views
  • 6 replies
  • 0 likes