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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1081045 Views
  • 118 replies
  • 104 likes
  • Account
  • 1081045 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50042 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50042 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146564 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146564 Views
  • 4840 replies
  • 118 likes

Cancelled premium subscription but it was still renewed

I bought a 3 month trial of Spotify premium for $0.99 and it was set to renew on 03/24/17 so I cancelled the subscription on the 23rd but it still renewed and I still have premium. Can someone help with this?

  • Casual Listener
  • I bought a 3 month trial of Spotify premium for $0.99 and it was set to renew on 03/24/17 so I cancelled the subscription on the 23rd but it still renewed and I still have premium. Can someone help w...
  • apedraza13
  • Casual Listener
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Solved!! How do I Unsubscribe from the FREE subscription?

I entered my info for the free subscription because I could not otherwise see if what Spofify was offering was what I wanted. It turns out it is not for me. I would like to unsubscribe so my sign on information isn't on file for anyone to hijack. I c...

  • Visitor
  • I entered my info for the free subscription because I could not otherwise see if what Spofify was offering was what I wanted.  It turns out it is not for me.  I would like to unsubscribe so...
  • user-removed
  • Not applicable
  • 948 Views
  • 2 replies
  • 0 likes
  • 948 Views
  • 2 replies
  • 0 likes

Update to payment details not possible because of student discount

I was on the student discount for premium but I've graduated so I'm no longer eligible. I'm fine with upgrading to the regular premium subscription but my debit card was stolen recently so I have a new card number. It won't let me update my payment d...

  • Casual Listener
  • I was on the student discount for premium but I've graduated so I'm no longer eligible. I'm fine with upgrading to the regular premium subscription but my debit card was stolen recently so I have a n...
  • osornios
  • Spotify Star
  • 172 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 3 replies
  • 0 likes

Direccion plan familiar

Estimados contrate plan familiar para mi esposa y estoy casi seguro que invente un codigo postal por ello cuando le pide autentificar no le deja, como puedo saber cual es la direccion exacta que quedo registrada? O es mejor suspender suscripcion y vo...

  • Newbie
  • Estimados contrate plan familiar para mi esposa y estoy casi seguro que invente un codigo postal por ello cuando le pide autentificar no le deja, como puedo saber cual es la direccion exacta que qued...
  • osornios
  • Spotify Star
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Solved!! Cannot get support to release my email

I want to disconnect Facebook from my Spotify account, but need Support to release my email address so I can create a new account. (I originally signed up through Facebook, so I have to create a new account.) I've sent 2 messages requesting this to S...

  • Casual Listener
  • I want to disconnect Facebook from my Spotify account, but need Support to release my email address so I can create a new account. (I originally signed up through Facebook, so I have to create a new ...
  • Jacob
  • Community Legend
  • 232 Views
  • 3 replies
  • 0 likes
  • Account
  • 232 Views
  • 3 replies
  • 0 likes

Solved!! My name is just numbers and i'm connected with facebook ?

When I log into the spotify app iI'm logged in with my facebook , but my name is a bunch of numbers ? what do i do ?

  • Newbie
  • When I log into the spotify app iI'm logged in with my facebook , but my name is a bunch of numbers ? what do i do ?
  • Jacob
  • Community Legend
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution No pudimos verificar tu dirección

Hola, encantado comunidad.El problema es que ahora llegando de mi casa mi encontre con un correo de spotify diciendo que no se pudo verificar mi dirección, obviamente todos los integrantes de la cuenta premium con el plan familiar residen en la misma...

  • Newbie
  • Hola, encantado comunidad. El problema es que ahora llegando de mi casa mi encontre con un correo de spotify diciendo que no se pudo verificar mi dirección, obviamente todos los integrantes de la ...
  • ZullyB
  • Roadie
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution PROBLEMAS CON PLAN FAMILIAR PREMIUM

Buenos el día 22 realice mi pago normal como cada mes para mi PLAN FAMILIAR en el que tengo registrada a mi hija mi padre y mi esposa, y al día siguiente mis casillas aparecen todas disponibles, y a mi hija padre y esposa les paso su cuenta a free, y...

  • Newbie
  • Buenos el día 22 realice mi pago normal como cada mes para mi PLAN FAMILIAR en el que tengo registrada a mi hija mi padre y mi esposa, y al día siguiente mis casillas aparecen todas disponibles, y a ...
  • ZullyB
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Unlimited
  • 217 Views
  • 1 replies
  • 0 likes

Account hacked

Hey there. My account seems to be hacked. I connect to Spotity (premium) using my Facebook profile. Someone added his/her emailaddress, date of birth and a password to my account which used to be connected through my Facebook profile. There are now n...

  • Casual Listener
  • Hey there. My account seems to be hacked. I connect to Spotity (premium) using my Facebook profile. Someone added his/her emailaddress, date of birth and a password to my account which used to be con...
  • osornios
  • Spotify Star
  • 213 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 213 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify no me deja pagar premium

He accedido tres tarjetas diferentes y lo he hecho en varias ocasionea estoa últimos días, he confirmado con mi banco que mis tarjetas puedan ser utilizadas para el cobro y todo está en orden pero Spotify dice que hay un error y que mi tarjeta tiene ...

  • Casual Listener
  • He accedido tres tarjetas diferentes y lo he hecho en varias ocasionea estoa últimos días, he confirmado con mi banco que mis tarjetas puedan ser utilizadas para el cobro y todo está en orden pero Sp...
  • ZullyB
  • Roadie
  • 876 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 876 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se borró solo miembros de cuenta familiar

Me paso lo algo muy extraño, soy titular de una cuenta familiar y justo el día que me hicieron el cargo a la tarjeta, todos mis miembros de la cuenta se borraron, pero al enviarles nuevamente solicitud, les aparece que no pueden verificar la direcció...

  • Newbie
  • Me paso lo algo muy extraño, soy titular de una cuenta familiar y justo el día que me hicieron el cargo a la tarjeta, todos mis miembros de la cuenta se borraron, pero al enviarles nuevamente solicit...
  • ZullyB
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify familiar

Hola, queria saber por que al compartir invitaciones de spotify familiar, la persona que recibe el link no logra activarlo, ya que señala que no compartimos los mismos datos dedireccion ( lo cual no es asi) graciaaS!

  • Newbie
  • Hola, queria saber por que al compartir invitaciones de spotify familiar, la persona que recibe el link no logra activarlo, ya que señala que no compartimos los mismos datos dedireccion ( lo cual no ...
  • ZullyB
  • Roadie
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Premium family

I can't join my family member keeps telling me oops there is a problems

  • Casual Listener
  • I can't join my family member keeps telling me oops there is a problems
  • Nico
  • Community Legend
  • 107 Views
  • 3 replies
  • 0 likes
  • 107 Views
  • 3 replies
  • 0 likes

Recover deleted songs in a playlist?

Hi there. Unfortunately my girlfriend deleted a whole bunch of songs in one of my playlists The playlist isn't deleted but songs INSIDE the playlist are which means i can't use the Recover Playlist functionality. Is there any way to recover deleted s...

  • Casual Listener
  • Hi there.   Unfortunately my girlfriend deleted a whole bunch of songs in one of my playlists 😞 😞 The playlist isn't deleted but songs INSIDE the playlist are which means i can't use...
  • chinchillaboy
  • Newbie
  • 24785 Views
  • 26 replies
  • 13 likes
  • Account
    Other
    Subscription
  • 24785 Views
  • 26 replies
  • 13 likes

Family account

I want to add a member to the family account, but I don't remember what I put on my address. How do I check it? I'm the administrator

  • Newbie
  • I want to add a member to the family account, but I don't remember what I put on my address. How do I check it? I'm the administrator
  • musiccornercv
  • Roadie
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Por que a opção de pagamento usando o PayPal não está disponível do Brasil?

Olá! A opção de pagamento usando o PayPal não está disponível no Brasil. Gostaria de saber se há como liberar essa opção. Atenciosamente, O Draude

  • Newbie
  • Olá! A opção de pagamento usando o PayPal não está disponível no Brasil. Gostaria de saber se há como liberar essa opção.    Atenciosamente,   O Draude
  • Bittencourt
  • Spotify Star
  • 8133 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 8133 Views
  • 1 replies
  • 1 likes

Charged 3 Times When Getting Premium

Hello, I recently joined Spotify premium via the discount for students. During this process, I was charged 3 separate times ($5 each). The first time (about a week ago) I went through the process, I did not have student verification on me and was cha...

  • Casual Listener
  • Hello,   I recently joined Spotify premium via the discount for students. During this process, I was charged 3 separate times ($5 each). The first time (about a week ago) I went thro...
  • nharpo97
  • Casual Listener
  • 92 Views
  • 2 replies
  • 0 likes
  • 92 Views
  • 2 replies
  • 0 likes

Cherged me 2 times

Hi suscribed at premium but you charged me twice one 10 dls and 5 dls

  • Newbie
  • Hi suscribed at premium but you charged me twice one 10 dls and 5 dls
  • MarkPedersen
  • Roadie
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Solved!! Account got hacked, Password and E-Mail got changed, need help!

Hey everyone. Like the title says, my account got hacked, the email and the password got changed, the only way i have access to this account is cause i`m logging in trough facebook.Normally i`m paying premium but the "hacker" changed it to "premium f...

  • Casual Listener
  • Hey everyone.   Like the title says, my account got hacked, the email and the password got changed, the only way i have access to this account is cause i`m logging in trough facebook. Normall...
  • Kapuzenwurm
  • Casual Listener
  • 601 Views
  • 4 replies
  • 0 likes
  • 601 Views
  • 4 replies
  • 0 likes