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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080975 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080975 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50025 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50025 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146538 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146538 Views
  • 4840 replies
  • 118 likes

Solved!! Reapply for Student Account

Hello,Ive had spotify for some time now but was unaware that I had to reapply for the student account. After looking up how it works I noticed that I would get an email with how to reapply. Thing is I never got the email to do that. Is there a differ...

  • Newbie
  • Hello, Ive had spotify for some time now but was unaware that I had to reapply for the student account. After looking up how it works I noticed that I would get an email with how to reapply. Thing i...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Form has expired

I have successfully received an email with the link to reset it and after entering in my new password and clicking submit I get the error, "Sorry, your form has expired. Please try again. If you still need help, contact Spotify Support." There isn't ...

  • Newbie
  • I have successfully received an email with the link to reset it and after entering in my new password and clicking submit I get the error, "Sorry, your form has expired. Please try again. If you stil...
  • dinglesby
  • Newbie
  • 1046 Views
  • 3 replies
  • 1 likes
  • 1046 Views
  • 3 replies
  • 1 likes

Cuenta

Me sale que nl puedo cambiar mi cuenta de gratis a Premium porque tienen un mal día los proveedores o mi tarjeta falla ??

  • Casual Listener
  • Me sale que nl puedo cambiar mi cuenta de gratis a Premium porque tienen un mal día los proveedores o mi tarjeta falla ??
  • Bryan0903
  • Casual Listener
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Family cant verify their accounts

I have a family subscription. But for some reason, when my family goes to verify thier accounts, and they ask for my info, such as address and zipcode, it tells them that its wrong. I have verified more than once that my info is correct.

  • Newbie
  • I have a family subscription. But for some reason, when my family goes to verify thier accounts, and they ask for my info, such as address and zipcode, it tells them that its wrong. I have verified m...
  • Robert_W
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

SPOTIFY RECHAZA MIS TARJETAS

BUENAS NOCHES TRATO DE PAGAR YA PROBE CON TRES TARJETAS Y ME MARCA QUE OPS MI PROVEEDOR TIENE UN PROBLEMA YA SE INTENTO CON UNA BANAMEX AMERICAN EXPRESS Y BANCOS PEQUEÑOS COMO BAJIO Y BANREGIO CON NINGUNA ME DEJA ALGUIEN ME PUDE AYUDAR

  • Newbie
  • BUENAS NOCHES TRATO DE PAGAR YA PROBE CON TRES TARJETAS Y ME MARCA QUE OPS MI PROVEEDOR TIENE UN PROBLEMA YA SE INTENTO CON UNA BANAMEX AMERICAN EXPRESS Y BANCOS PEQUEÑOS COMO BAJIO Y BANREGIO CON NI...
  • Oscargmassanges
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • Premium
  • 248 Views
  • 2 replies
  • 0 likes

Joining family plan

My sister has invited me to join the Spotify family plan along with my brother. He has received an email but I haven't. So how do I join the family plan is no email?

  • Casual Listener
  • My sister has invited me to join the Spotify family plan along with my brother. He has received an email but I haven't. So how do I join the family plan is no email?
  • kirsttt21
  • Casual Listener
  • 128 Views
  • 4 replies
  • 0 likes
  • 128 Views
  • 4 replies
  • 0 likes

Can I transfer songs and playlists from old premium acct to new family plan

I had a premium acct. thats still good for 20 days, I got a new family account and would like to transfer or share my songs and playlists from my old acct. to my new family plan, can I do that in some way ???

  • Newbie
  • I had a premium acct. thats still good for 20 days, I got a new family account and would like to transfer or share my songs and playlists from my old acct. to my new family plan, can I do that in som...
  • Jacob
  • Community Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • Premium
  • 113 Views
  • 1 replies
  • 0 likes

Family blocked out cannot get back in

I invited my wife and sons to participate in the family plan, but the suystem blocked the out and they cannot get back in. The system says it is iunable to verify that they live in the same place, which they do. What does everyone suggest? Thanks in ...

  • Casual Listener
  • I invited my wife and sons to participate in the family plan, but the suystem blocked the out and they cannot get back in. The system says it is iunable to verify that they live in the same place, wh...
  • OviiiOne
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 401 Views
  • 1 replies
  • 0 likes

Student Discount

I am a high school senior and am accepted to my college, have an email account with them and a student number, but cant get the student discount. How do i fix that?

  • Newbie
  • I am a high school senior and am accepted to my college, have an email account with them and a student number, but cant get the student discount. How do i fix that?
  • Maxim
  • Spotify Star
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

something weird happend

something really weird has happend for me, its like i got 2 accounts and one is not premium. also all my playlists is gone and all music. Not sure what i should do.

  • Visitor
  • something really weird has happend for me, its like i got 2 accounts and one is not premium. also all my playlists is gone and all music. Not sure what i should do. 
  • Robert_W
  • Community Legend
  • 119 Views
  • 2 replies
  • 0 likes
  • 119 Views
  • 2 replies
  • 0 likes

won't let me log in

I needed to wipe my ipad and restore it. I've downloaded the spotify app again, but when I try to log in it says Login failed you've already created an account with this email address

  • Newbie
  • I needed to wipe my ipad and restore it. I've downloaded the spotify app again, but when I try to log in it says Login failed you've already created an account  with this email address  
  • Maxim
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Paying twice

HiPlease can I have contact details for the accounts team? I have posted about this before without success but I am paying twice per month for my subscription. Please DO NOT refer me to the standard guide on this which is irrelevant as:1. This has be...

  • Regular
  • Hi Please can I have contact details for the accounts team? I have posted about this before without success but I am paying twice per month for my subscription. Please DO NOT refer me to the standar...
  • Jacob
  • Community Legend
  • 113 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 113 Views
  • 3 replies
  • 0 likes

Wrong facebook keeps linking

HiI have spotify premium. Person who I don't know and have never met has their facebook linked to my account. I have tried to log out of facebook and log back in by going through settings/social but as soon as I type my facebook email and password in...

  • Casual Listener
  • Hi I have spotify premium. Person who I don't know and have never met has their facebook linked to my account. I have tried to log out of facebook and log back in by going through settings/social ...
  • MarkPedersen
  • Roadie
  • 151 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 151 Views
  • 3 replies
  • 0 likes

Labels abusing an artists rights?

Hi,This is a situation that really doesn't matter too much anymore but I thought I'd bring it to light.A few years ago a new label, run by a mate, offered to release an EP of mine. He said he would get a contract in place but never did. He then distr...

  • Newbie
  • Hi, This is a situation that really doesn't matter too much anymore but I thought I'd bring it to light. A few years ago a new label, run by a mate, offered to release an EP of mine. He said he...
  • Jacob
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant use the spotify for free

When i try to click shuffle play there's a message that i need to switch to premium. Why is that? Btw im currently living in taiwan.

  • Casual Listener
  • When i try to click shuffle play there's a message that i need to switch to premium. Why is that? Btw im currently living in taiwan.
  • Xxxpatxxx
  • Casual Listener
  • 146 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 146 Views
  • 2 replies
  • 0 likes

account

I created my Spotfiy premium account a few years back using my Facebook email/password setup. I have recently decided to permanently delete my Facebook account since I no longer use the social media platform. I want to delete my old Spotify account n...

  • Casual Listener
  • I created my Spotfiy premium account a few years back using my Facebook email/password setup. I have recently decided to permanently delete my Facebook account since I no longer use the social media ...
  • Jacob
  • Community Legend
  • 130 Views
  • 3 replies
  • 0 likes
  • 130 Views
  • 3 replies
  • 0 likes

LOYAL CUSTOMER

Do you guys offer something for your loyal customers? It would be nice if you can give us a token back

  • Newbie
  • Do you guys offer something for your loyal customers? It would be nice if you can give us a token back
  • Maxim
  • Spotify Star
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Solved!! I moved and can't get ny account back

Hello there, I had a free account in Spain and three months ago I got premium. One month ago I moved to Peru, and the three month premium finished yesterday. Now I can't log into my account because it says I'm only allowed to use it abroad for 14 day...

  • Casual Listener
  • Hello there, I had a free account in Spain and three months ago I got premium. One month ago I moved to Peru, and the three month premium finished yesterday. Now I can't log into my account because i...
  • mellvalladares
  • Casual Listener
  • 183 Views
  • 2 replies
  • 0 likes
  • 183 Views
  • 2 replies
  • 0 likes

Error change country

Impossible change country! I lived in Brazil, now in Portugal. I cannot change county. Help-me please Error is attached

  • Regular
  • Impossible change country! I lived in Brazil, now in Portugal. I cannot change county. Help-me please Error is attached
  • Bittencourt
  • Spotify Star
  • 280 Views
  • 9 replies
  • 0 likes
  • 280 Views
  • 9 replies
  • 0 likes

Authorize websites to connect to & access account?

I'm surprised there isn't any info on this considering a user is forfeiting privacy/security by authorizing a site that requests access to their account. For ex, I attempted to download a "free" track, but in exchange allowing them access to both my ...

  • Composer
  • I'm surprised there isn't any info on this considering a user is forfeiting privacy/security by authorizing a site that requests access to their account.  For ex, I attempted to download a "free...
  • shape5
  • Composer
  • 5072 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Security
  • 5072 Views
  • 4 replies
  • 0 likes