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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
286007 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539729 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129557 Views
74 replies
12 likes
I can't 'go online' on my Spotify app, every time I try to search for a new song it just says I'm offline even though I'm connected to the internet, I'm not on 'offline-mode' either on my settings, I don't know what to do!
I can't 'go online' on my Spotify app, every time I try to search for a new song it just says I'm offline even though I'm connected to the internet, I'm not on 'offline-mode' either on my settings, I...
Music Fan
247 Views
1 replies
0 likes
I can still log in with facebook though.How do I recover my account ? Thanks in advance
I can still log in with facebook though.How do I recover my account ? Thanks in advance
Music Fan
274 Views
1 replies
0 likes
Hi all.Just installed spotify on my phone. Tried to sign up but was informed there was already an account with my email so did a password reset.Logged into the app. Then decided to come on the web site to look at upgrading to premium.Logged in on the...
Hi all. Just installed spotify on my phone. Tried to sign up but was informed there was already an account with my email so did a password reset. Logged into the app. Then decided to come on the we...
Casual Listener
318 Views
3 replies
0 likes
Não estou conseguindo do excluir minha conta e ainda a Spotify continua me cobrando no meu cartão de. Reduto todo o mês a fatura. Por favor me ajudem!
Não estou conseguindo do excluir minha conta e ainda a Spotify continua me cobrando no meu cartão de. Reduto todo o mês a fatura. Por favor me ajudem!
Spotify Star
274 Views
1 replies
0 likes
Hello Spotify. I need a follower removed. Where is the option please?Thanks
Hello Spotify. I need a follower removed. Where is the option please? Thanks
Spotify Star
31937 Views
1 replies
157 likes
Have had a Spotify account with great playlist my husband and I have been working on for 3 years !Can t find the old accountI have a new account now,somehowHelp...how can I find someone to transfer playlist if I can t find !!!Yikes
Have had a Spotify account with great playlist my husband and I have been working on for 3 years ! Can t find the old account I have a new account now,somehow Help... how can I find someone to tr...
Casual Listener
326 Views
2 replies
0 likes
i pay for premium but it says free on my account and i can't play my spotify on sonos
i pay for premium but it says free on my account and i can't play my spotify on sonos
Roadie
267 Views
1 replies
0 likes
Hello,I have the following problem:I have been a premium customer of Spotify for over a year now. Last week I wanted to start my music on the app as usual, when I was suddenly asked to sign up again. When I did that I got the message my username or p...
Hello, I have the following problem: I have been a premium customer of Spotify for over a year now. Last week I wanted to start my music on the app as usual, when I was suddenly asked to sign...
Roadie
276 Views
1 replies
0 likes
Hi! I cannot change my email address on my account, because I do not remember my password. The email cannot be accessed because it is an old school email address that I do not have access to anymore. I have been using my facebook for login. Is there ...
Hi! I cannot change my email address on my account, because I do not remember my password. The email cannot be accessed because it is an old school email address that I do not have access to...
Roadie
316 Views
1 replies
0 likes
Hello, I'm having trouble logging into my account. I've tried in many occasions to rest the password but it doesn't send a link. The email and username is correct but it still won't send. Can anyone help. I do have another account but that one is fre...
Hello, I'm having trouble logging into my account. I've tried in many occasions to rest the password but it doesn't send a link. The email and username is correct but it still won't send. Can anyone ...
Roadie
221 Views
1 replies
0 likes
I am a single user but am being charged for a family account. I would like to notify Spotify of this so they can change my account status, but I can't seem to find a way to get in touch with them. Any suggestions. Thanks.
I am a single user but am being charged for a family account. I would like to notify Spotify of this so they can change my account status, but I can't seem to find a way to get in touch with the...
Roadie
207 Views
1 replies
0 likes
I signed up for premium on an email I can't find or log in. I ordered premium and got logged out of spotify. Once I tried logging back in I was on my Facebook account that got linked to my spotify but wasn't the account that was using premium. I want...
I signed up for premium on an email I can't find or log in. I ordered premium and got logged out of spotify. Once I tried logging back in I was on my Facebook account that got linked to my spotify bu...
Roadie
203 Views
1 replies
0 likes
Recently there's been a problem with my Spotify Premium account as it was hacked from unknown source. Someone is using my account for his own purpouse, I cannot listen to my music as someone is already online on my account. How can I possibly deal wi...
Recently there's been a problem with my Spotify Premium account as it was hacked from unknown source. Someone is using my account for his own purpouse, I cannot listen to my music as someone is alrea...
Roadie
212 Views
1 replies
0 likes
Someone obviously managed to log into my Spotify account 2-3 months ago and used it for a while. Logged out all devices, changed password, problem solved. I thought.. My "discover weekly", my "release radar" and several other automated playlists are ...
Someone obviously managed to log into my Spotify account 2-3 months ago and used it for a while. Logged out all devices, changed password, problem solved. I thought.. My "discover weekly", m...
Roadie
262 Views
1 replies
0 likes
So I reported a weird email confirmation email and strange activity and ended up with my account locked while Spotify investigates. I provided the information requested and haven't heard back at all yet. Seems like this happens pretty frequently, so ...
So I reported a weird email confirmation email and strange activity and ended up with my account locked while Spotify investigates. I provided the information requested and haven't heard back at all ...
Casual Listener
338 Views
2 replies
0 likes
Hello, My sister has epilepsy so she has a hard time recalling certain information. She just got her new phone and forgot her current email password and couldn't recover it which led to her creating a new email. Is there a way I could reach someone t...
Hello, My sister has epilepsy so she has a hard time recalling certain information. She just got her new phone and forgot her current email password and couldn't recover it which led to...
Spotify Star
401 Views
1 replies
0 likes
It's very sad that there are so many complaints about customers paying for Spotify service, yet being only registered for free service. Secondly, it appears to be impossible to CANCEL ones account, the excuse? ' you have a second account' I can assur...
It's very sad that there are so many complaints about customers paying for Spotify service, yet being only registered for free service. Secondly, it appears to be impossible to CANCEL ones account, t...
Spotify Star
296 Views
1 replies
0 likes
El mes pasado no pudieron descontar de la tarjeta de credito el pago de la cuenta, por ende no tube el servicio premium, y este mes me lo descontaron pero no soy premium y me muestra el mensaje de volver a ser premium pero si ingresó nuevamente la ta...
El mes pasado no pudieron descontar de la tarjeta de credito el pago de la cuenta, por ende no tube el servicio premium, y este mes me lo descontaron pero no soy premium y me muestra el mensaje de vo...
Spotify Star
254 Views
1 replies
0 likes
Hola buenos días, hace unos días mi cuenta de Spotify me país ala música, yo hago pago mensual y no entiendo por qué me esta reproduciendo alguna canción y de la nada se pausa, por favor ayuda....
Hola buenos días, hace unos días mi cuenta de Spotify me país ala música, yo hago pago mensual y no entiendo por qué me esta reproduciendo alguna canción y de la nada se pausa, por favor ayuda....
Spotify Star
1003 Views
1 replies
0 likes
I have Premium, so I have Spotify on my android and my daughter has it on her iphone plus it is on my computer. I keep getting booted off because a stranger keeps hacking my account! I've changed the password several times but they still get in. PLEA...
I have Premium, so I have Spotify on my android and my daughter has it on her iphone plus it is on my computer. I keep getting booted off because a stranger keeps hacking my account! I've changed the...
Spotify Star
221 Views
1 replies
0 likes
