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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 305 Views
  • 0 replies
  • 6 likes
  • Security
  • 305 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436375 Views
  • 971 replies
  • 108 likes
  • Account
  • 436375 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193965 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193965 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106367 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106367 Views
  • 70 replies
  • 11 likes

Superuser Contribution can't log in when I travel to another country?

Every time I travel abroad spotify I get a notice I'm in the wrong country for logging into my account and a refuse to be let in. That's very inconvenient for people who travel a lot!

  • Newbie
  • Every time I travel abroad spotify I get a notice I'm in the wrong country for logging into my account and a refuse to be let in. That's very inconvenient for people who travel a lot!
  • JuanCamilo
  • Roadie
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Everything deleted from my account, playlists and such

Logged on today and found all my playlists and such deleted

  • Newbie
  • Logged on today and found all my playlists and such deleted
  • KatesHere
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • music
  • 471 Views
  • 1 replies
  • 0 likes

Why no phone support?? I paid for premium, can't login or get a password!

The reset password page just pops up "expired," an sends me back around anoher loop to get to the same place? How do I talk to a live human being?

  • Visitor
  • The reset password page just pops up "expired," an sends me back around anoher loop to get to the same place? How do I talk to a live human being?  
  • KatesHere
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Login to spotify via Last FM

Hi, just installed Spotify under Xubuntu which worked seems only partly. I can login to Spotify with Facebook on the normal page, but not via last.fm to play music with my FB-account...any idea?bestMikado

  • Casual Listener
  • Hi, just installed Spotify under Xubuntu which worked seems only partly. I can login to Spotify with Facebook on the normal page, but not via last.fm to play music with my FB-account...any idea? bes...
  • Mikado42
  • Casual Listener
  • 1100 Views
  • 2 replies
  • 0 likes
  • 1100 Views
  • 2 replies
  • 0 likes

Accounts problems

I've got a premium account with Spotify family but someone has stolen my account and listen to the music from other devices (a laptop and a iPhone). How can i solve the problem? I want my account to be used only by me on my mobile. Thanks for your he...

  • Newbie
  • I've got a premium account with Spotify family but someone has stolen my account and listen to the music from other devices (a laptop and a iPhone). How can i solve the problem? I want my account to ...
  • feelikeastrangr
  • Community Legend
  • 339 Views
  • 3 replies
  • 0 likes
  • Account
  • 339 Views
  • 3 replies
  • 0 likes

I can't view who I am following

Just as it says, I can't view who I am following. I go to my profile click "following" and nothing shows up, not on my phone, the desktop app, or the web player. I sometimes follow artists to look them over in the future. But now, I can't even see wh...

  • Regular
  • Just as it says, I can't view who I am following. I go to my profile click "following" and nothing shows up, not on my phone, the desktop app, or the web player. I sometimes follow artists to look th...
  • spotlike
  • Casual Listener
  • 9298 Views
  • 39 replies
  • 2 likes
  • Account
    Other
    Premium
  • 9298 Views
  • 39 replies
  • 2 likes

Superuser Contribution No puedo ingresar ni cambiar mi pais

No he podido iniciar cesion desde ya hace mas de 4 meses ya que estuve en italia y cambie el pais, ahora no puedo acceder a cambiar el pais nuevamente ya que no me deja ingresar ael sitio en donde la cambio (no me carga la pagina). Agradeceria que me...

  • Newbie
  • No he podido iniciar cesion desde ya hace mas de 4 meses ya que estuve en italia y cambie el pais, ahora no puedo acceder a cambiar el pais nuevamente ya que no me deja ingresar ael sitio en donde la...
  • Wiqimiabuelita-
  • Newbie
  • 2224 Views
  • 2 replies
  • 0 likes
  • 2224 Views
  • 2 replies
  • 0 likes

Deleted playlists when returning from offline mode

When I was on a trip, I set Spotify in offline mode so I could listen while on the plane. I sorted through some of my older lists and started moving tracks to different playlists. I actually created two new playlists- "Ultimate favorites" and "Love, ...

  • Casual Listener
  • When I was on a trip, I set Spotify in offline mode so I could listen while on the plane.  I sorted through some of my older lists and started moving tracks to different playlists.  I actua...
  • musiclover85
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Eror Login Please help

I cant login spotify in my phone.. my device is samsung s4.. it keeps telling me Incorect password.. but i already reset my password and make a new password on my email.. and its working fine when i loggin to spotify website.. but on my phone its not...

  • Newbie
  • I cant login spotify in my phone.. my device is samsung s4.. it keeps telling me Incorect password.. but i already reset my password and make a new password on my email.. and its working fine when i ...
  • yorkdean
  • Newbie
  • 307 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 307 Views
  • 2 replies
  • 0 likes

Someone change my email account and password

Hi spotify today i woke up with bad news that someone stole my account i didnt know he/she did that but I want to recover my account PS: I used facebook login to write this postplease help ASAPThank you

  • Newbie
  • Hi spotify  today i woke up with bad news that someone stole my account 😞 i didnt know he/she did that but I want to recover my account  PS: I used facebook login to write this post...
  • Robert_W
  • Community Legend
  • 333 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 333 Views
  • 3 replies
  • 0 likes

Account got removed from family plan

Hi, as the title say...my account is removed from family plan in my family...i am studying in university which is hundreds kilometers away from home...i join my family plan...and use the home address to register...but after about a month my account s...

  • Newbie
  • Hi, as the title say...my account is removed from family plan in my family...i am studying in university which is hundreds kilometers away from home...i join my family plan...and use the home address...
  • Robert_W
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Changing family members dosn't work

Hi all, I have to make a change into my family plan and every time I try to log into it I get an error-message like "oops an error occured, please try it again" (in german: Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.)In fact, that ...

  • Casual Listener
  • Hi all,   I have to make a change into my family plan and every time I try to log into it I get an error-message like "oops an error occured, please try it again"  (in german: Hoppla...
  • mrphilix
  • Casual Listener
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Spotify premium not working

I have paid for Spotify premium untill August 31, but from yesterday I only have Spotify Free. Please advice how/whom to contact about this. Spotify does not have any telephone-support....

  • Newbie
  • I have paid for Spotify premium untill August 31, but from yesterday I only have Spotify Free. Please advice how/whom to contact about this. Spotify does not have any telephone-support....
  • playmaker8
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 298 Views
  • 2 replies
  • 0 likes

Solved!! Payment methods not working

Trying to renew a subscription. None of my payment methods are updating. Both credit card and Paypal are valid. Receiving the below error all the time.Also the payment page is leading to a 404: https://support.spotify.com/de/account_payment_help/trou...

Screen Shot 2017-02-02 at 11.57.37.png
  • Casual Listener
  • Trying to renew a subscription. None of my payment methods are updating. Both credit card and Paypal are valid. Receiving the below error all the time. Also the payment page is leading to a ...
  • RjShadow
  • Casual Listener
  • 1307 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 1307 Views
  • 5 replies
  • 0 likes

abonnement sur le mauvais compte

Bonjour, voila je me suis abonné aux 3 mois premium sauf a ma plus garnde surprise j'avais oublier que j'avais un ancien compte spotify que je me sers pas, et je veux etre premium sur lautre et quand je veux payer pour le faire , Spotifyrefus car je ...

  • Casual Listener
  • Bonjour, voila je me suis abonné aux 3 mois premium sauf a ma plus garnde surprise j'avais oublier que j'avais un ancien compte spotify que je me sers pas, et je veux etre premium sur lautre et quand...
  • Sho0ter44
  • Casual Listener
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
  • 459 Views
  • 1 replies
  • 0 likes

Tesla - Facebook - Spotify

Ich bin bei Spotify über Facebook angemeldet - würde aber gerne meinen Account im Tesla verwenden (wegen Listen usw.)! Wo bekomme ich den User und das Passwort heraus - damit ich mich im Tesla oder sonst wo keine Facebook Anmeldung möglich ist anzume...

  • Casual Listener
  • Ich bin bei Spotify über Facebook angemeldet - würde aber gerne meinen Account im Tesla verwenden (wegen Listen usw.)!   Wo bekomme ich den User und das Passwort heraus - damit ich mich im Tes...
  • HellyAUT
  • Casual Listener
  • 692 Views
  • 2 replies
  • 0 likes
  • Login
  • 692 Views
  • 2 replies
  • 0 likes

Solved!! SPOTIFY P0292C5012 STOCKHOLM SWSW Charging Each Month Without my Permission

Hi, I have noticed that "SPOTIFY P0292C5012 STOCKHOLM SWSW" is charging each moth from my credit card without my permission. I haven't have a spotify account evet until today to create one to receive a help since I didn't see any other "support" tool...

  • Newbie
  • Hi,   I have noticed that "SPOTIFY P0292C5012 STOCKHOLM SWSW" is charging each moth from my credit card without my permission. I haven't have a spotify account evet until today to create one t...
  • Jacob
  • Community Legend
  • 36002 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 36002 Views
  • 1 replies
  • 0 likes

I need to talk to someone about my subscriptions

It says my student account cant be varified, so I wanted to get the premium but it won't let me purchase it. It's shame there isn't a number to talk to some directly. I emailed and no answer! Plus I have 3 pending payment for this month!

  • Newbie
  • It says my student account cant be varified, so I wanted to get the premium but it won't let me purchase it. It's shame there isn't a number to talk to some directly. I emailed and no answer! Plus I ...
  • Jacob
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

how to get clean song

song

  • Newbie
  • song
  • Jacob
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Canceled subscription still charged me for 2 months, and no one has replied my problem

To whom it may concern, I have sent out the contact form for three times and there's no response to any of them. I've been charged for 2 months more since I canceled my premium subscription around April. Please help me out, thanks. Hao

  • Visitor
  • To whom it may concern,   I have sent out the contact form for three times and there's no response to any of them. I've been charged for 2 months more since I canceled my premium subscrip...
  • Jacob
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes