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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9104 Views
  • 1 replies
  • 9 likes
  • Security
  • 9104 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482838 Views
  • 979 replies
  • 111 likes
  • Account
  • 482838 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211090 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211090 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121043 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121043 Views
  • 72 replies
  • 12 likes

Solved!! Song in other profile

Hi There, I've got my artist page on Spotify, but my album are in another page whit my same name. What can I do? Thank's for the help!

  • Newbie
  • Hi There, I've got my artist page on Spotify, but my album are in another page whit my same name. What can I do? Thank's for the help!
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Cual es el email de soporte a suscripciones premium?

Neceisto ponerme en contacto con ellos, para que dejen de cancelar las cuentas de mi familia.Gracias

  • Music Fan
  • Neceisto ponerme en contacto con ellos, para que dejen de cancelar las cuentas de mi familia. Gracias
  • 192 Views
  • 0 replies
  • 1 likes
  • 192 Views
  • 0 replies
  • 1 likes

Re: Spotify ended my premium early

I bought the $0.99 for 3 months and now it's saying it has ended about 2 weeks later. I checked the receipt for it and it says $0.99 for 3 months!!!!!!

  • Newbie
  • I bought the $0.99 for 3 months and now it's saying it has ended about 2 weeks later. I checked the receipt for it and it says $0.99 for 3 months!!!!!!
  • Chris
  • Spotify
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Where do I accept new terms and conditions?

I opened Spotify and it asked me to read the new terms and conditions, but I clicked 'not now' and it told me if I didn't accept them within a month, my premium account would be some suspended but I'd still be billed, or something along those lines. ...

  • Casual Listener
  • I opened Spotify and it asked me to read the new terms and conditions, but I clicked 'not now' and it told me if I didn't accept them within a month, my premium account would be some suspended but I'...
  • therealeggmann
  • Casual Listener
  • 3451 Views
  • 1 replies
  • 0 likes
  • 3451 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family information

I am currently subscribed to a premium membership, If i choose to switch to family premium immediately, will i lose the 9.99$ i already paid and pay an extra 14.99$? Or should I just wait until my membership ends and then add the family premium?

  • Casual Listener
  • I am currently subscribed to a premium membership, If i choose to switch to family premium immediately, will i lose the 9.99$ i already paid and pay an extra 14.99$? Or should I just wait until my me...
  • bradg43
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 316 Views
  • 1 replies
  • 0 likes

Premium Abo Family Anmeldung für Familienmitglieder nicht möglich

Ich nutze das Premium Familien Abo von Spotify.Login über Facebook.Vor kurzem wurden die Familienmitglieder in dem Account durch Spotify deaktiviert und auf den Free Acount zurückgestuft.Nun habe ich die Nutzer erneut zum Familienaccount eingeladen.N...

  • Casual Listener
  • Ich nutze das Premium Familien Abo von Spotify. Login über Facebook. Vor kurzem wurden die Familienmitglieder in dem Account durch Spotify deaktiviert und auf den Free Acount zurückgestuft. Nu...
  • subraumscherge
  • Casual Listener
  • 937 Views
  • 2 replies
  • 0 likes
  • 937 Views
  • 2 replies
  • 0 likes

Reclamo doble cobro

Me están cobrando dos veces en el mismo mes intento mandar mail y no recibí ninguna respuesta necesito una solución urgente de otra manera lo daré debaja ,u. Desastre

  • Newbie
  • Me están cobrando dos veces en el mismo mes intento mandar mail y no recibí ninguna respuesta necesito una solución urgente de otra manera lo daré debaja ,u. Desastre
  • 211 Views
  • 0 replies
  • 0 likes
  • Account
  • 211 Views
  • 0 replies
  • 0 likes

My card won't work

Why won't my debit card work to start my subscription with Spotify I have money in my account and everything.

  • Newbie
  • Why won't my debit card work to start my subscription with Spotify I have money in my account and everything.
  • Anthuan
  • Newbie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Återbetalning

HejFörsöker få någon att ringa mig!!!! Vill att någon ringer mig idag måndag innan klockan 13.40. Gärna en som talar svenska.Gäller återbetalning av pengar som ni har dragit.+46708941402

  • Casual Listener
  • Hej Försöker få någon att ringa mig!!!! Vill att någon ringer mig idag måndag innan klockan 13.40. Gärna en som talar svenska. Gäller återbetalning av pengar som ni har dragit. +46708941402
  • Mimmipössi
  • Newbie
  • 300 Views
  • 2 replies
  • 0 likes
  • Account
  • 300 Views
  • 2 replies
  • 0 likes

Superuser Contribution family premium - address verification

I received an email to varify my zip code but hong kong has no zip code. What do I suppose to enter? I tried "0000" and got an email of wrong zip code which cant verify my address. Now my account had been downgrade to free trial. I tried send the inv...

  • Casual Listener
  • I received an email to varify my zip code but hong kong has no zip code. What do I suppose to enter? I tried "0000" and got an email of wrong zip code which cant verify my address. Now my account had...
  • EkaFitrianawat
  • Newbie
  • 1230 Views
  • 4 replies
  • 1 likes
  • Account
  • 1230 Views
  • 4 replies
  • 1 likes

"Downloads" bar not showing

Hey guys! I was wondering why i'm a premium user yet this "downloads" bar isn't there? someone please explain. thank you!

  • Casual Listener
  • Hey guys! I was wondering why i'm a premium user yet this "downloads" bar isn't there? someone please explain. thank you!
  • Maxim
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

I pay for Premium but want to use a coupon code from my ISP

Hi, I have been a Premium user for some time. I pay for this myself. I received a coupon code from my ISP to use Spotify Premium as part of my subscription. I am lost on the Spotify helppages in how to use this code to switch my subscription. Please ...

  • Newbie
  • Hi, I have been a Premium user for some time. I pay for this myself. I received a coupon code from my ISP to use Spotify Premium as part of my subscription.   I am lost on the Spotify helppage...
  • Maxim
  • Spotify Star
  • 853 Views
  • 1 replies
  • 0 likes
  • Account
  • 853 Views
  • 1 replies
  • 0 likes

Can't log in.. says my email/username isn't on file??

I have had Spotify since last December. It is signed in on my phone, with my username. Ive been paying for premium and using it as such. But when I try to log in on my computer, it tells me that username or password is incorrect. Ok fine.. so i try t...

  • Newbie
  • I have had Spotify since last December. It is signed in on my phone, with my username. Ive been paying for premium and using it as such. But when I try to log in on my computer, it tells me that user...
  • Maartje2
  • Newbie
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Anmeldung weiterer Nutzer

Hallo, ich habe Spotify Premium und möchte nun gerne einen weiteren Account anlegen und natürlich nutzen.Ich habe bei "Dein Spotify Premium Family" einen weiteren Account angemeldet, an diese Mailadresse wurde dann auch eine Einladung mir Passwort ve...

  • Casual Listener
  • Hallo,    ich habe Spotify Premium und möchte nun gerne einen weiteren Account anlegen und natürlich nutzen. Ich habe bei "Dein Spotify Premium Family" einen weiteren Account angemeldet,...
  • Sunshinesim
  • Casual Listener
  • 7846 Views
  • 2 replies
  • 0 likes
  • Premium
  • 7846 Views
  • 2 replies
  • 0 likes

How Can I Get My Song Featured on a Playlist?

I'm new to the game, and I really, really, really need help on how to do this. Thanks in advance!!!

  • Casual Listener
  • I'm new to the game, and I really, really, really need help on how to do this. Thanks in advance!!!
  • CraftByte
  • Gig Goer
  • 421 Views
  • 1 replies
  • 0 likes
  • Other
  • 421 Views
  • 1 replies
  • 0 likes

My Spotify isn't premium on my new phone

I had to get anew phone today , we transferred all the information & apps but my Spotify isn't premium anymore and I have had premium for 2 years ... HELP

  • Newbie
  • I had to get anew phone today , we transferred all the information & apps but my Spotify isn't premium anymore and I have had premium for 2 years ... HELP
  • Maxim
  • Spotify Star
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Solved!! Getting in touch with Spotify's public relations or marketing team?

Hey Everyone! We have a small team of people working on a project in Austin, Texas that involves hosting a non-profit benefit music concert at the one of our most state of the art downtown venues. All of the proceeds are going to benefit two medical ...

  • Newbie
  • Hey Everyone!      We have a small team of people working on a project in Austin, Texas that involves hosting a non-profit benefit music concert at the one of our most state of ...
  • Maxim
  • Spotify Star
  • 4100 Views
  • 1 replies
  • 0 likes
  • 4100 Views
  • 1 replies
  • 0 likes

Solved!! Found a forum with hacked accounts

Dear Spotify Dev Team, my account was hacked or something like it, i've changed my password and log out from all devices. So, i've searched on google to find out where my e-mail and password got shared then i found this forumNormal link: REMOVEDGoogl...

  • Newbie
  • Dear Spotify Dev Team, my account was hacked or something like it, i've changed my password and log out from all devices. So, i've searched on google to find out where my e-mail and password got sh...
  • Maxim
  • Spotify Star
  • 760 Views
  • 1 replies
  • 0 likes
  • Account
  • 760 Views
  • 1 replies
  • 0 likes

Email subscription language changed into regional local language

Not sure why this has been happening recently, but my subscription emails are changing language into Chinese. Yes, I'm located in Hong Kong where the local language is Chinese, but I do not read it at all and have never made any preference changes of...

  • Newbie
  • Not sure why this has been happening recently, but my subscription emails are changing language into Chinese. Yes, I'm located in Hong Kong where the local language is Chinese, but I do not read it a...
  • 558 Views
  • 0 replies
  • 0 likes
  • 558 Views
  • 0 replies
  • 0 likes