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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 232921 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 232921 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12523 Views
  • 6 replies
  • 11 likes
  • Security
  • 12523 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526821 Views
  • 987 replies
  • 113 likes
  • Account
  • 526821 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127648 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127648 Views
  • 74 replies
  • 12 likes

Superuser Contribution 3 Month 0,99€ but it doesnt work!

For 2 weeks I pay 0,99€ for 3 Month, but today i look and on my account they write that my premium account will end today and they take 9,99€. Than i deleted premium because, i make this premium account two weeks ago, why i should pay again? So after...

  • Newbie
  • For 2 weeks I pay 0,99€ for 3 Month, but today i look and on my account they write that my premium account will end today and they take 9,99€. Than i deleted premium because, i make this premium acco...
  • SergioDavid
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wie kriege ich meine email Adresse raus

Hallo Leute ,Ich habe leider das Problem das heute mein Handy kaputt gegangen ist und ich mich auf meinem neuen Handy gern wieder anmelden würde , allerdings habe ich meine email Adresse vergessen und brauche sie von Spotify zugeschickt Weiß jemand w...

  • Newbie
  • Hallo Leute , Ich habe leider das Problem das heute mein Handy kaputt gegangen ist und ich mich auf meinem neuen Handy gern wieder anmelden würde , allerdings habe ich meine email Adresse vergessen ...
  • SergioDavid
  • Roadie
  • 1654 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I have a Premium account or not?

When I'm logged in to spotify.com and take a look at my account i shows thar I have a Premium account and my next payment will be 7/9/17 and yesterday it said 7/2/17. I cancelled my Premium a long time ago and my card hasn't been charged since then.D...

  • Regular
  • When I'm logged in to spotify.com and take a look at my account i shows thar I have a Premium account and my next payment will be 7/9/17 and yesterday it said 7/2/17. I cancelled my Premium a long ti...
  • SergioDavid
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked spotify account

Good Morning,During the last days I noticed some strange things in my Spotify Account (e.g. Downloading of music that I didn't download, following some artist that I didn't follow).Yesterday I noticed that I couldn't enter my account any longer, beca...

  • Visitor
  • Good Morning, During the last days I noticed some strange things in my Spotify Account (e.g. Downloading of music that I didn't download, following some artist that I didn't follow). Yesterday I no...
  • SergioDavid
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kündigung

Hallo, ich wollte für den Urlaub einen Premium Family-Account für einen Monat eröffnen. Habe also heute den Account gebucht und umgehend wieder gekündigt. Jetzt sagt er mir allerdings, dass der Account heute bereits abläuft obwohl er gemäß den beschr...

  • Newbie
  • Hallo, ich wollte für den Urlaub einen Premium Family-Account für einen Monat eröffnen. Habe also heute den Account gebucht und umgehend wieder gekündigt. Jetzt sagt er mir allerdings, dass der Accou...
  • SergioDavid
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • Premium
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Får ikke bruke spotify..

Får ikkje logge meg inn på appendix på telefonen. Har prøvd og skifte passord glede ganger. Har slettet appendix og installert den på nytt men får ikkje logget inn.

  • Newbie
  • Får ikkje logge meg inn på appendix på telefonen. Har prøvd og skifte passord glede ganger. Har slettet appendix og installert den på nytt men får ikkje logget inn.
  • SergioDavid
  • Roadie
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Konto verschwunden ohne Kündigung

Hallo,ich habe folgendes Problem:Ich bin seit über einem Jahr Premium-Kunde bei Spotify. Letzte Woche wollte ich dann wie gewohnt meine Musik über die App starten, als ich auf einmal aufgefordert wurde mich neu anzumelden. Als ich das getan habe beka...

  • Visitor
  • Hallo, ich habe folgendes Problem: Ich bin seit über einem Jahr Premium-Kunde bei Spotify. Letzte Woche wollte ich dann wie gewohnt meine Musik über die App starten, als ich auf einmal aufgefordert...
  • SergioDavid
  • Roadie
  • 5615 Views
  • 1 replies
  • 1 likes
  • 5615 Views
  • 1 replies
  • 1 likes

Superuser Contribution I have registered today and i want a refund.

Title is quite clear, due to spotify support being very careless, i want a refund for the refreshed premium memership which refreshed today. I dont want to pay for your service anymore and someone better has to help me soon-

  • Casual Listener
  • Title is quite clear, due to spotify support being very careless, i want a refund for the refreshed premium memership which refreshed today. I dont want to pay for your service anymore and someone be...
  • cusoo
  • Regular
  • 351 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 351 Views
  • 2 replies
  • 0 likes

Playlists disappeared

Hey!Was about to use spotify on my phone yesterday (Iphone), only to discover the app had somehow been deleted. Dowloaded it again and logged in, and discovered all my playlists were gone!!! Tried logging in and out, and logged in on my computer (win...

  • Regular
  • Hey! Was about to use spotify on my phone yesterday (Iphone), only to discover the app had somehow been deleted. Dowloaded it again and logged in, and discovered all my playlists were gone!!! Tried ...
  • GudveigHaland
  • Regular
  • 43471 Views
  • 8 replies
  • 8 likes
  • Account
  • 43471 Views
  • 8 replies
  • 8 likes

Discover recs. in Finnish and not english

Hi - Recently moved permanently to Finland from the states and so changed my membership (as advised by spotify). However, now, all my 'new releases' and discover recs. are for Finnish/Finland artists and bands. Since I am not Finnish/from here - this...

  • Casual Listener
  • Hi -  Recently moved permanently to Finland from the states and so changed my membership (as advised by spotify). However, now, all my 'new releases' and discover recs. are for Finnish/Finland ...
  • cowboycass
  • Casual Listener
  • 292 Views
  • 2 replies
  • 0 likes
  • Account
  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to change Spotify newsletter language

I have no idea why, but i've been receiving spotify newsletters in Malay instead of English which was what I got when i first signed up.Is there any way to fix this?

  • Newbie
  • I have no idea why, but i've been receiving spotify newsletters in Malay instead of English which was what I got when i first signed up. Is there any way to fix this?
  • Sharonoc
  • Newbie
  • 836 Views
  • 3 replies
  • 3 likes
  • Account
  • 836 Views
  • 3 replies
  • 3 likes

Plan familiar

Yo tenía premium, pero ahora me he cambiado a plan familiar i he añadido a mi madre. I no entiendo xq ella se descarga la aplicación i le sale el mensaje de si quiere 7 días gratis i no pone en ningún sitio que ya tiene cuenta asociada con la mía. A ...

  • Newbie
  • Yo tenía premium, pero ahora me he cambiado a plan familiar i he añadido a mi madre. I no entiendo xq ella se descarga la aplicación i le sale el mensaje de si quiere 7 días gratis i no pone en ningú...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Spotify logs me in for 2 seconds and then logs me out automatically

So I am a premium user and for some reason my account is not working on my windows pc and also not on the browser. They're supposed to be logged in all the time but today in both devices spotify asks me to log in. When i do it, it logs in like for 2 ...

  • Casual Listener
  • So I am a premium user and for some reason my account is not working on my windows pc and also not on the browser. They're supposed to be logged in all the time but today in both devices spotify asks...
  • HuntressZ
  • Casual Listener
  • 670 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 670 Views
  • 1 replies
  • 0 likes

My Spotify account has revert to free subscription

Last week out of the blue my Spotify premium account revert to a free account on my iPhone. My premium account is still active, to which it works via my laptop and iPad. Although I cannot get it to re activate for my iPhone

  • Newbie
  • Last week out of the blue my Spotify premium account revert to a free account on my iPhone. My premium account is still active, to which it works via my laptop and iPad. Although I cannot get it to r...
  • Maxim
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

If family user don't have email account, how will they get access to Spotify ??

If family user don't have email account, how will they get access to Spotify ??How could I adminstrate a family user that don't have an email account ??

  • Newbie
  • If family user don't have email account, how will they get access to Spotify ?? How could I adminstrate a family user that don't have an email account ??
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Log in Problem

I'm from Germany and I've tried to log myself in. Then the text " ... u can use Spotify 14 days oversees " but I'' still in Germany... how can I get myself in? Sorry for my English

  • Newbie
  • I'm from Germany and I've tried to log myself in. Then the text " ... u can use Spotify 14 days oversees " but I'' still in Germany... how can I get myself in? Sorry for my English
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

USERNAME ERROR

I just created my spotify today and I wanted my username to be "angel" however spotify created a default username which is "tma027arnqht81fnx65zabf4t" how can I change that? Can I change it to angel or if angel is taken can I have darkraincode? Pleas...

  • Newbie
  • I just created my spotify today and I wanted my username to be "angel" however spotify created a default username which is "tma027arnqht81fnx65zabf4t" how can I change that? Can I change it to angel ...
  • 341 Views
  • 0 replies
  • 0 likes
  • Account
  • 341 Views
  • 0 replies
  • 0 likes

Family sharing

I just upgraded to family sharing for my kids to be able to listen to different stuff on different devices. I am currently in DK on a holiday. Firstly my daughters account is said to be already in a sharing family account, which I don't see how. Seco...

  • Newbie
  • I just upgraded to family sharing for my kids to be able to listen to different stuff on different devices. I am currently in DK on a holiday. Firstly my daughters account is said to be already in a ...
  • Umutayb
  • Casual Listener
  • 208 Views
  • 1 replies
  • 1 likes
  • 208 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Hacked This Morning

Morning, my spotify has been hacked, the email address and username has been changed. Playlists deleted. Recieved an email from Spotify this morning and replied saying i knew nothing of the email address change. Also been on Twitter to @spotifyCares....

  • Newbie
  • Morning,   my spotify has been hacked, the email address and username has been changed. Playlists deleted. Recieved an email from Spotify this morning and replied saying i knew nothing of the ...
  • Melody
  • Spotify
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution account blocked

Hello, I dont have acces to my Spotify account as its blocked because i refunded money from Spotify. Now i cant log in because i have forgotten my password. But when i want to get my password back i can't because my account is blocked. Can someone he...

  • Newbie
  • Hello,   I dont have acces to my Spotify account as its blocked because i refunded money from Spotify. Now i cant log in because i have forgotten my password. But when i want to get my passwor...
  • Melody
  • Spotify
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 207 Views
  • 1 replies
  • 0 likes