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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 193906 Views
  • 719 replies
  • 63 likes
  • Account
  • 193906 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1100809 Views
  • 118 replies
  • 106 likes
  • Account
  • 1100809 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54665 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54665 Views
  • 58 replies
  • 8 likes

Superuser Contribution Ayuda con mi cuenta familiar

Hola, nonse sinalguien pueda ayudarme, antier se actualizo nuestra aplicación y desde entonces no nos deja acceder a nuestra cuenta compartida familiar, nos pide que tengamos la misma dirección y la tenemos y aún así no nos deja, además no nos dice d...

  • Newbie
  • Hola, nonse sinalguien pueda ayudarme, antier se actualizo nuestra aplicación y desde entonces no nos deja acceder a nuestra cuenta compartida familiar, nos pide que tengamos la misma dirección y la ...
  • Julian
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro cuenta premium y estoy en spotify familiar

Hola, Desde Junio 2016 formo parte de un plan familiar, para mi sorpresa hoy he visto que me siguen cobrando mi siscripción premium individual, una vergüenza! He entrado en mi cuenta y me dice que pertenezco a un plan familiar y en mis recibos tienen...

  • Newbie
  • Hola,   Desde Junio 2016 formo parte de un plan familiar, para mi sorpresa hoy he visto que me siguen cobrando mi siscripción premium individual, una vergüenza!   He entrado en mi cuent...
  • Julian
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Can't add someone to my Premium for Spotify plan

Hi! My siblings and I live in the same house and even though they put the same address in the link I sent them to subscribe to my Premium for Family plan they couldn't be added. It says they couldn't confirm that the address is the same as mine, but ...

  • Casual Listener
  • Hi! My siblings and I live in the same house and even though they put the same address in the link I sent them to subscribe to my Premium for Family plan they couldn't be added. It says they couldn't...
  • Robert_W
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 239 Views
  • 1 replies
  • 0 likes

2 accounts (w/ FB and one w/o) trying to combine without losing the music to my one without

I have two Spotify accounts; One made with my Facebook (does not have premium) and one made with an email (with premium). I would like to connect my Facebook to the one made with an email so my friends can easily follow me. I do not want to lose my p...

  • Visitor
  • I have two Spotify accounts; One made with my Facebook (does not have premium) and one made with an email (with premium). I would like to connect my Facebook to the one made with an email so my frien...
  • Jacob
  • Community Legend
  • 290 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 290 Views
  • 2 replies
  • 1 likes

Zahlung fehlgeschlagen trotz richtiger Daten

Erstens wird von meiner Kreditkarte trotz studentenrabatts 9,99€ anstatt 4,99€abgebucht.Zweitens wird mir nun gesagt eine Zahlung sei nicht möglich gewesen für meinen Premium Account. Bei Aktualisierung der Daten kommt eine Benachrichtigung etwas sei...

  • Casual Listener
  • Erstens wird von meiner Kreditkarte trotz studentenrabatts 9,99€ anstatt 4,99€abgebucht. Zweitens wird mir nun gesagt eine Zahlung sei nicht möglich gewesen für meinen Premium Account. Bei Aktualisi...
  • 561 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 561 Views
  • 0 replies
  • 0 likes

I bought a Spotify Giftcard

Hallo! My subscription was about to run out so I bought a "spotify giftcard" with enough money on it to pay for one month. I did exactly what it said on the card and got an "Spotify Premium Receipt" in my mail afterward. When i went to listen to musi...

  • Regular
  • Hallo!  My subscription was about to run out so I bought a "spotify giftcard" with enough money on it to pay for one month. I did exactly what it said on the card and got an "Spotify Premium Re...
  • Martesofiie
  • Regular
  • 243 Views
  • 8 replies
  • 0 likes
  • Premium
    Subscription
  • 243 Views
  • 8 replies
  • 0 likes

Student discount

I am a college student and registered for a student account. This morning, I was billed $9.99 instead of the usual $4.99. I would like to re-subscribe to the student account but I don't want to pay double the money. Can anyone help?

  • Newbie
  • I am a college student and registered for a student account. This morning, I was billed $9.99 instead of the usual $4.99.  I would like to re-subscribe to the student account but I don't want t...
  • Jacob
  • Community Legend
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 100 Views
  • 1 replies
  • 0 likes

Cannot change country.

Hi ... having problems changing country in my account. It's a French account, but we're now in Sweden. Have followed instructions, and clicked on "Sweden" in the drop down menu, but Spotify refuses to change it from France to Sweden. Now the invites ...

  • Casual Listener
  • Hi ... having problems changing country in my account. It's a French account, but we're now in Sweden. Have followed instructions, and clicked on "Sweden" in the drop down menu, but Spotify refuses t...
  • pspbricker
  • Casual Listener
  • 117 Views
  • 2 replies
  • 0 likes
  • 117 Views
  • 2 replies
  • 0 likes

30 Tage Free Premium ohne Kartenangabe

Hi,früher gab es die Möglichkeit einen Account zu erstellen und dann direkt 30 Tage Premium umsonst zu bekommen, ohne Kreditkartenangabe, heute finde ich dies allerdings nicht mehr... Gibt es heute noch eine Möglichkeit 30 Tage Free Premium ohne sons...

  • Newbie
  • Hi, früher gab es die Möglichkeit einen Account zu erstellen und dann direkt 30 Tage Premium umsonst zu bekommen, ohne Kreditkartenangabe, heute finde ich dies allerdings nicht mehr... Gibt es heute...
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution My accounts email was changed without permission

I'm not able to log into it or change my email back, my password is different, and my Starbucks benefits are locked to that account. Anyone have ideas on what to do

  • Newbie
  • I'm not able to log into it or change my email back, my password is different, and my Starbucks benefits are locked to that account. Anyone have ideas on what to do
  • Julian
  • Moderator
  • 2179 Views
  • 4 replies
  • 0 likes
  • Account
  • 2179 Views
  • 4 replies
  • 0 likes

Zahlungsmethode wird nicht geändert

Wir sind von Premuim auf einen Familienaccount gewechselt, aber spotify bekommt die änderung der Zahlungsmethode nicht gebacken!!!! Ich finde es ist eine Katastrophe das es keinen richtigen Kundenservice gibt wo man mal anrufen kann !!!!

  • Newbie
  • Wir sind von Premuim auf einen Familienaccount gewechselt, aber spotify bekommt die änderung der Zahlungsmethode nicht gebacken!!!!   Ich finde es ist eine Katastrophe das es keinen richtigen ...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
  • 114 Views
  • 1 replies
  • 0 likes

changing country

Help! i cant change my country from sweden to UK. pls help!

  • Newbie
  • Help! i cant change my country from sweden to UK. pls help!
  • Jacob
  • Community Legend
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes

Change country

Hey, I was living in Spain last year but now I need to change my country settings to open a spotify family. How can I do this? I cant find the "cache" option because I cant open the app because it says my account in invalid in my country... Thanks fo...

  • Casual Listener
  • Hey, I was living in Spain last year but now I need to change my country settings to open a spotify family. How can I do this? I cant find the "cache" option because I cant open the app because it sa...
  • Jacob
  • Community Legend
  • 156 Views
  • 5 replies
  • 0 likes
  • 156 Views
  • 5 replies
  • 0 likes

Customer Service Issue

I contacted Spotify through the customer service email/form online. I was having issues with the service and wrote about it in the email. A spotify rep who referred to himself as "Paulo" replied "Hey Caleb, Thank you for your message. We’re sorry to ...

  • Newbie
  • I contacted Spotify through the customer service email/form online. I was having issues with the service and wrote about it in the email. A spotify rep who referred to himself as "Paulo" replied &n...
  • Hubo
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Solved!! I'm being hacked

I'm being hacked as we speak. I was only able to still log in because my account is coupled with facebook. I emailed to the email address that it said to mail to if I didn't make the email address change, and I tweeted at you guys. I don't know when ...

  • Visitor
  • I'm being hacked as we speak. I was only able to still log in because my account is coupled with facebook.   I emailed to the email address that it said to mail to if I didn't make the email a...
  • EthanS1
  • Community Legend
  • 196 Views
  • 5 replies
  • 0 likes
  • 196 Views
  • 5 replies
  • 0 likes

App is not logging

I redefined my password today and I'm accessing it normally, but my app is not logging anymore. Every time I input my e-mail and password appear a message saying "You have already created an account with this email address".Please, can someone help m...

  • Newbie
  • I redefined my password today and I'm accessing it normally, but my app is not logging anymore. Every time I input my e-mail and password appear a message saying "You have already created an acc...
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

entered information into wrong account

Hello, I recently signed up for your premium student discount. In order to do so I needed to verify that I was a student. I provide the necessary documentation and I was successfully approved. The email provided me a link to the form and where I coul...

  • Casual Listener
  • Hello, I recently signed up for your premium student discount. In order to do so I needed to verify that I was a student. I provide the necessary documentation and I was successfully approved. The em...
  • Ale39
  • Casual Listener
  • 125 Views
  • 2 replies
  • 0 likes
  • 125 Views
  • 2 replies
  • 0 likes

Albums removed from my playlist

The following albums(Resident Evil 2 Original Soundtrack / Resident Evil 3 Original Soundtrack ) have been removed and are now greyed out,so I can't play any of their tracks.Please do something about it!

  • Newbie
  • The following albums(Resident Evil 2 Original Soundtrack / Resident Evil 3 Original Soundtrack  ) have been removed and are now greyed out,so I can't play any of their tracks.Please do somethin...
  • Jacob
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Premium
  • 350 Views
  • 1 replies
  • 0 likes

FAMILY PLAN

I am not able to connect people on my account verifiying where we live, we are putting the same address that I had placed on my account and it isn't working like it should. 3 people where able to verify it and the other 2 aren´t able to verify the ac...

  • Newbie
  • I am not able to connect people on my account verifiying where we live, we are putting the same address that I had placed on my account and it isn't working like it should. 3 people where able to ver...
  • Jacob
  • Community Legend
  • 144 Views
  • 2 replies
  • 0 likes
  • 144 Views
  • 2 replies
  • 0 likes

Solved!! Se ha cancelado premium

Hasta hace una semana atrás tenía activa mi cuenta premium y de repente desaparecierom mis playlist y estoy en cuenta Gratis. Yo no he cancelado la suscripción y no hay problema con el débito en la tarjeta. Que puede ser ?

  • Casual Listener
  • Hasta hace una semana atrás tenía activa mi cuenta premium y de repente desaparecierom mis playlist y estoy en cuenta Gratis. Yo no he cancelado la suscripción y no hay problema con el débito en la t...
  • ami1677
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes