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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279831 Views
  • 822 replies
  • 84 likes
  • Account
  • 279831 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133235 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133235 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75569 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75569 Views
  • 63 replies
  • 8 likes

phone operator

Hello,In my account, list of phone operator, it lacks my french operator : Free Mobile.How to add it ?

  • Newbie
  • Hello, In my account, list of phone operator, it lacks my french operator : Free Mobile. How to add it ?  
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

[Desktop][Your Music] Ability to make "Your Music" available offline on desktop client

Why Spotify still not available to countries like India?? When would be it available. My friend wants to use it.

  • Visitor
  • Why Spotify still not available to countries like India?? When would be it available. My friend wants to use it.
  • iamandyhill
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Not sure of my email or password how to resolve it

I want to cancel my subscription but have forgotten my username and password. I unable to cancel my subscription. How do I go about. Please suggest? Cheers Vijay

  • Casual Listener
  • I want to cancel my subscription but have forgotten my username and password. I unable to cancel my subscription. How do I go about. Please suggest?   Cheers Vijay    
  • iamandyhill
  • Community Legend
  • 277 Views
  • 4 replies
  • 0 likes
  • 277 Views
  • 4 replies
  • 0 likes

Can't login

Hi,I can't log in, because Spotify thinks I'm still in Australia. I'm back in the Netherlands now, and I can't change my country in the settings.

  • Newbie
  • Hi, I can't log in, because Spotify thinks I'm still in Australia. I'm back in the Netherlands now, and I can't change my country in the settings.
  • iamandyhill
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Spotify connecting to facebook

Whenever ive tried connecting my spotify too facebook it never works and ive been trying to solve this for the past month now, ive tried it on every platform possibel and ive even tried changing the password on facebook and whatnot, also whenever i c...

  • Newbie
  • Whenever ive tried connecting my spotify too facebook it never works and ive been trying to solve this for the past month now, ive tried it on every platform possibel and ive even tried changing the ...
  • iamandyhill
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Fan Insight - Spotify for Artists, Not Working

Hi,I recently uploaded my music through routenote and everything went fine, now i tried to log in to the FanInsight Page of my account so i could change the picture and take a look at the other data spotify collects for my account. https://open.spoti...

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  • Casual Listener
  • Hi, I recently uploaded my music through routenote and everything went fine, now i tried to log in to the FanInsight Page of my account so i could change the picture and take a look at the other d...
  • Maxim
  • Spotify Star
  • 1463 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1463 Views
  • 3 replies
  • 0 likes

Solved!! Playlists gone

All my playlists in Spotify are gone. All I have are 2 playlists which I did not create. Nobody else has acess to my account information.

  • Newbie
  • All my playlists in Spotify are gone. All I have are 2 playlists which I did not create. Nobody else has acess to my account information.
  • Tom
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Can't cancel my subscription

The option to cancel my subscription doesn't show on my account, on any browser. Just asks me to change my payment method. Don't have any other payment method. My subscription isn't through iTunes, as I use Windows/Android and I didn't subscribe thro...

  • Casual Listener
  • The option to cancel my subscription doesn't show on my account, on any browser. Just asks me to change my payment method. Don't have any other payment method.   My subscription isn't through ...
  • iamandyhill
  • Community Legend
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Can't Log In

Hi, so I've been trying for at least a month to log into my account but I haven't had the time to ask for help. So, when I log in it says that I can't use Spotify abroad 14 days but I haven't been out of the country. I reset my password two times and...

  • Newbie
  • Hi, so I've been trying for at least a month to log into my account but I haven't had the time to ask for help. So, when I log in it says that I can't use Spotify abroad 14 days but I haven't been ou...
  • iamandyhill
  • Community Legend
  • 160 Views
  • 2 replies
  • 0 likes
  • 160 Views
  • 2 replies
  • 0 likes

Solved!! Facebook account replaced?

Hi, I had a facebook spotify account, but had to make a new spotify account. I didn't want to lose saved songs and playlists and read that connecting this new account to my facebook should automatically merge both accounts. However, it would seem my ...

  • Newbie
  • Hi,   I had a facebook spotify account, but had to make a new spotify account. I didn't want to lose saved songs and playlists and read that connecting this new account to my facebook should a...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! I've lost my playlists and they are being shared with my friends, but my username is a number

I had an issue the last few days with my membership going from premium to free. I have reinstated the premium (my cell phone company pays for it) but since then, my playlists have vanished. My wife and friends can see the playlists that are shared fr...

  • Casual Listener
  • I had an issue the last few days with my membership going from premium to free. I have reinstated the premium (my cell phone company pays for it) but since then, my playlists have vanished. My wife a...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 3 replies
  • 0 likes
  • Premium
  • 210 Views
  • 3 replies
  • 0 likes

Spotify Premium Family for two accounts who live in different countries

Hi everybody,I would like to ask you if it is possible to activate a Spotify Premium for two accounts activated in the same country. However one of them actually lives in another country.Thanks in advance

  • Newbie
  • Hi everybody, I would like to ask you if it is possible to activate a Spotify Premium for two accounts activated in the same country. However one of them actually lives in another country. Thanks i...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

Solved!! Viral 50

Recently the viral from Panama (country I live in) disapeared from the "Viral 50 by Country" and from my "Charts". It's weird because I can still see "Panama Top 50" but not the "Panama Viral 50" What do I do? I do not see it in the whole list itself...

  • Newbie
  • Recently the viral from Panama (country I live in) disapeared from the "Viral 50 by Country" and from my "Charts". It's weird because I can still see "Panama Top 50" but not the "Panama Viral 50" &n...
  • MattSuda
  • Spotify Star
  • 679 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 679 Views
  • 2 replies
  • 0 likes

Solved!! Some Questions About Account Transferring...

I asked the question a few months earlier "Am I able to change my username?" and someone suggested that I email Spotify and request them to create a new account and transfer playlists. I have a few questions.1. Would this new account be automatically...

  • Casual Listener
  • I asked the question a few months earlier "Am I able to change my username?" and someone suggested that I email Spotify and request them to create a new account and transfer playlists. I have a few q...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 182 Views
  • 1 replies
  • 0 likes

Account hacked and changed / Refund?

Someone added their device to my account somehow and changed my subscription to premium family, which cost me more money on my bill than my typical monthly charge. Will Spotify refund the excess charge? I'm very concerned that someone was able to do ...

  • Newbie
  • Someone added their device to my account somehow and changed my subscription to premium family, which cost me more money on my bill than my typical monthly charge. Will Spotify refund the excess char...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Student subscription for Australian Students

Hi, Everytime I try to get a student account, I keep getting redirected to the US student site. Is there a website for Australian students?

  • Casual Listener
  • Hi,    Everytime I try to get a student account, I keep getting redirected to the US student site.  Is there a website for Australian students?  
  • MattSuda
  • Spotify Star
  • 13712 Views
  • 12 replies
  • 0 likes
  • Account
    Subscription
  • 13712 Views
  • 12 replies
  • 0 likes

Is spotify available in Thailand?

Hello guys, I'm going to Thailand in a few weeks. I was wondering that, is Spotify premium available in Thailand? I have a premium account in the US. I saw people having trouble using spotify in foreign countries. Is this still an issue? Thank you.

  • Newbie
  • Hello guys,   I'm going to Thailand in a few weeks. I was wondering that, is Spotify premium available in Thailand? I have a premium account in the US. I saw people having trouble using spoti...
  • Maxim
  • Spotify Star
  • 5886 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 5886 Views
  • 3 replies
  • 0 likes

Random songs in my artist's discography

Well, a bunch of random songs apperead on my artist's discography that actually doesn't feature him. I've tried to contact support three times and got ignored.How can I solve this?

  • Regular
  • Well, a bunch of random songs apperead on my artist's discography that actually doesn't feature him. I've tried to contact support three times and got ignored. How can I solve this?
  • Maxim
  • Spotify Star
  • 317 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 317 Views
  • 5 replies
  • 0 likes

Spotify not working abroad

I installed spotify on my Mac and I can't get it to work... it says "your country does not match the one set in your profile. To continue use, upddate your profile or upgrade your spotify accound for unlimited travel." I'm happy to pay for the unlimi...

  • Newbie
  • I installed spotify on my Mac and I can't get it to work... it says "your country does not match the one set in your profile. To continue use, upddate your profile or upgrade your spotify accound for...
  • Nmwhelan9
  • Newbie
  • 4668 Views
  • 6 replies
  • 0 likes
  • 4668 Views
  • 6 replies
  • 0 likes

Free premium account

Hii was offered a free Spotify premium account by Vodafone if I upgraded my package, I took them up on this deal, unfortunately I still get ads and keep being asked to upgrade to premium. What have I done wrong ?

  • Visitor
  • Hi i was offered a free Spotify premium account by Vodafone if I upgraded my package, I took them up on this deal, unfortunately I still get ads and keep being asked to upgrade to premium. What have...
  • sophialouise12
  • Regular
  • 850 Views
  • 1 replies
  • 0 likes
  • Premium
  • 850 Views
  • 1 replies
  • 0 likes