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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4429 Views
  • 0 replies
  • 9 likes
  • Security
  • 4429 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463410 Views
  • 974 replies
  • 110 likes
  • Account
  • 463410 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205078 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205078 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112891 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112891 Views
  • 72 replies
  • 12 likes

Superuser Contribution E-mail issue in account profile

I subscribed Premium yesterday. I connect with my Facebook account, but my account profile still mentions an old e-mail address. How can I update this e-mail in my profile (since e-mail changes are required through... Facebook!!!)

  • Regular
  • I subscribed Premium yesterday. I connect with my Facebook account, but my account profile still mentions an old e-mail address. How can I update this e-mail in my profile (since e-mail changes ...
  • AlfieJulian
  • Regular
  • 359 Views
  • 3 replies
  • 0 likes
  • Account
  • 359 Views
  • 3 replies
  • 0 likes

Seems like someone else is using my account

It looks like someone else is using my spotify. There are hundreds of songs listened that I never played. All my lists are messed up and last night I couldn't play anything because it disconnected every minute. It said some other phone was being used...

  • Casual Listener
  • It looks like someone else is using my spotify. There are hundreds of songs listened that I never played. All my lists are messed up and last night I couldn't play anything because it disconnected ev...
  • Momov
  • Casual Listener
  • 484 Views
  • 3 replies
  • 0 likes
  • Security
  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution unable to sigh in

I was in Brazil last year and put Spotify on my phone to listen to music. Now I try to login to use it when I go to Brazil in a coulple of weeks and I can't. It says my email is in use when I try to start a new account. When I try to log in and ask f...

  • Newbie
  • I was in Brazil last year and put Spotify on my phone to listen to music. Now I try to login to use it when I go to Brazil in a coulple of weeks and I can't. It says my email is in use when I try to ...
  • JuanCamilo
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • Login
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dobbel acount

Hello, name is Reidar Kammen and I have stopped my account on Spotyfi for several months ago because I am in a family account with my girlfriend since I stopped my account. The problem is that I still beeing sharged for my old accunt that I stopped f...

  • Newbie
  • Hello, name is Reidar Kammen and I have stopped my account on Spotyfi for several months ago because I am in a family account with my girlfriend since I stopped my account. The problem is that I stil...
  • Alfredo
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

FUI DEBITADO E MINHA CONTA CONTINUA SENDO FREE

Paguei o valor referente a 1,99 da promoção dos 3 meses, e continuo sendo usuario free, na mesma hora que paguei eu recebi a confirmação do pagamento pera operadora do cartão, no site não aparece recibos; estou a mais de 12 horas esperando a conta pr...

  • Newbie
  • Paguei o valor referente a 1,99 da promoção dos 3 meses, e continuo sendo usuario free, na mesma hora que paguei eu recebi a confirmação do pagamento pera operadora do cartão, no site não aparece rec...
  • Bittencourt
  • Spotify Star
  • 411 Views
  • 3 replies
  • 0 likes
  • Account
  • 411 Views
  • 3 replies
  • 0 likes

Conta duplicada

Olá pessoal! Hoje notei que alguém está utilizando a mesma conta que eu (que é pessoal), já mudei a senha, desloguei os dispositivos móveis, mas não resolveu. O que posso fazer? Além disso, minha conta mudou sozinha para a familiar e não consigo volt...

  • Newbie
  •  Olá pessoal! Hoje notei que alguém está utilizando a mesma conta que eu (que é pessoal), já mudei a senha, desloguei os dispositivos móveis, mas não resolveu.    O que posso fazer? ...
  • Bittencourt
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • Account
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with password resets

HelloMy son, who is attached to my account through Spotify for family, can't remember his password. We try the password reset, we then receive the link to reset and when we click on this it loads the web page to reset the password which we enter a ne...

  • Newbie
  • Hello My son, who is attached to my account through Spotify for family, can't remember his password. We try the password reset, we then receive the link to reset and when we click on this it loads t...
  • Alfredo
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • Login
  • 209 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How come only some users are visible through normal search?

I used to be able to tell my friends my Spotify username and they could just type it into the search bar and find it. Then I got a new account and for some reason, it says there are no results when you type it in. I know that you can view it by writi...

  • Newbie
  • I used to be able to tell my friends my Spotify username and they could just type it into the search bar and find it. Then I got a new account and for some reason, it says there are no results when y...
  • Alfredo
  • Roadie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

I'm trying to connect my spotify account to the family premium spotify but for some reason whenever i put in the 'invite code' it says that Spotify can not add me to the Premium for family spotify as the accounts need to be in the same country as the...

  • Newbie
  • I'm trying to connect my spotify account to the family premium spotify but for some reason whenever i put in the 'invite code' it says that Spotify can not add me to the Premium for family spotify as...
  • Alfredo
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Estafado?

Hola a todosYa tenia premium, luego pase un mes o dos sin. bueno, el asunto es que estos dias me aparecio la OFERTA de 3 meses por el precio de 1. en Chile el mes sale $3.099,00como encontre buena la oferta, pinche en el asunto y aprete en el boton a...

  • Casual Listener
  • ...i pregunta: donde quedó la oferta? si me van a dar solo un mes, prefiero que me reembolsen y quedar free! acá la publicidad engañosa esta penada y prefiero evitar todo eso de tener que ir a poner u...
  • camilomiranda
  • Casual Listener
  • 584 Views
  • 6 replies
  • 0 likes
  • Premium
  • 584 Views
  • 6 replies
  • 0 likes

Superuser Contribution Student discount France - can't proceed

Hello! I'm already a Premium member and very satisfied with Spotify. Yesterday I found out about the student discount and I sent proof of my student status to the SheerID system. This morning I received an email that said that my status had been conf...

  • Casual Listener
  • Hello!   I'm already a Premium member and very satisfied with Spotify. 🙂 Yesterday I found out about the student discount and I sent proof of my student status to the SheerID system. This mo...
  • Alfredo
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Two email addresses on one account - cant delete

Hello, i made a mistake in using a second email address on same "family account" instead of inviting.So currently, my daughter runs under my name, but under her email address. when i tried to invite her (administrator), spotify says, "you are already...

  • Newbie
  • Hello,   i made a mistake in using a second email address on same "family account" instead of inviting. So currently, my daughter runs under my name, but under her email address. when i tried...
  • osornios
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Amazon Alexa remote - believe its been hacked

Not sure if it was just the Russian's doing a brute force attack on my master account or the Amazon Alexa iPhone App has been hacked.Changed the Amazon Alexa spotify account (premium for family) to one I have dedicated for the sonos as Mrs was compla...

  • Newbie
  • Not sure if it was just the Russian's doing a brute force attack on my master account or the Amazon Alexa iPhone App has been hacked. Changed the Amazon Alexa spotify account (premium for family) to...
  • Alfredo
  • Roadie
  • 508 Views
  • 1 replies
  • 0 likes
  • Login
  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Betalar men får inte premium for family

Betalar 149 för Premium for family men har plötsligt inte tillgång till det - trots betalmning för endast 1 vecka sedan. Utan står som att jag har free.Kan inte be spotify om hjälp sdå kan någon annan hjälpa mig?

  • Newbie
  • Betalar 149 för Premium for family men har plötsligt inte tillgång till det - trots betalmning för endast 1 vecka sedan. Utan står som att jag har free. Kan inte be spotify om hjälp sdå kan någon an...
  • JuanCamilo
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount taken away

hello! I recently had to change my card number attached to my spotify payment, and with that, received a notification from my card company that my spotify price went up. I am a student, and am still a student within the time frame of the discount, an...

  • Newbie
  • hello! I recently had to change my card number attached to my spotify payment, and with that, received a notification from my card company that my spotify price went up. I am a student, and am still ...
  • Alfredo
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account is locked wit KPN provider (The Netherlands).

Hello, I've got a premium account from KPN, its a provider in the Netherlands.The problem is that i want to upgrade my account to a Family acount, but i cant as long as KPN is locked with my account. I've contacted my provider, and they have disconne...

  • Newbie
  • Hello,   I've got a premium account from KPN, its a provider in the Netherlands. The problem is that i want to upgrade my account to a Family acount, but i cant as long as KPN is locked with ...
  • Alfredo
  • Roadie
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Can't log into account

I have logged out of my account and I tried to reset my password but my email linked to my account is no where to be found. Is there any way I can change my email linked to my account?

  • Newbie
  • I have logged out of my account and I tried to reset my password but my email linked to my account is no where to be found. Is there any way I can change my email linked to my account?
  • osornios
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to add picture to profile

somehow i can't add or even change my profil picture?? most if not all of the solutions here said that to hover/click your mouse to the display picture and a 'change' option will appear but mine doesn't even have the change option. is it a problem wi...

  • Newbie
  • somehow i can't add or even change my profil picture?? most if not all of the solutions here said that to hover/click your mouse to the display picture and a 'change' option will appear but mine does...
  • Alfredo
  • Roadie
  • 339 Views
  • 1 replies
  • 0 likes
  • Account
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Någon har tagit mitt konto

När jag loggade in idag så är någon annan inloggad på mitt konto och har tagit bort mina spellistor. Personen har även ändrat lösen så jag kan inte logga in med lösenordet men kan logga in via Facebook. Snälla hjälp vill gärna ha mitt konto tillbaka ...

  • Newbie
  • När jag loggade in idag så är någon annan inloggad på mitt konto och har tagit bort mina spellistor. Personen har även ändrat lösen så jag kan inte logga in med lösenordet men kan logga in via Facebo...
  • JuanCamilo
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

My spotify account lost all it's songs/playlists in library

Hi, i'm a premium user since a year or more, all the songs i have are in spotify ( or were ) dissapeared. The problem es that i haven't been using spotify for about 1-2 weeks to find, when suddenly i try to log into my account today, that my account ...

  • Regular
  • Hi, i'm a premium user since a year or more, all the songs i have are in spotify ( or were ) dissapeared. The problem es that i haven't been using spotify for about 1-2 weeks to find, when suddenly i...
  • osornios
  • Spotify Star
  • 356 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 356 Views
  • 1 replies
  • 1 likes