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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421736 Views
  • 965 replies
  • 108 likes
  • Account
  • 421736 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186634 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186634 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103499 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103499 Views
  • 69 replies
  • 10 likes

Close Acount

i want to close spotify account that i accidentally created with a wrong email address

  • Newbie
  • i want to close spotify account that i accidentally created with a wrong email address
  • zachbeard
  • Casual Listener
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! Waiting for SPOTIFY PIN code

So I was trying to subscribe on the 3 months re-engagement offer, they don't accept my credit card so I switched MOBILE PHONE payment instead. They asked me to put my phone number for them to send the PIN for payment confirmation. I am waiting for ye...

  • Visitor
  • So I was trying to subscribe on the 3 months re-engagement offer, they don't accept my credit card so I switched MOBILE PHONE payment instead. They asked me to put my phone number for them to send th...
  • Zanah
  • Casual Listener
  • 14707 Views
  • 11 replies
  • 1 likes
  • Premium
    Subscription
  • 14707 Views
  • 11 replies
  • 1 likes

me hackearon

el 28 de febrero me hackearon mi cuenta de spotify, no puedo cambiar mi contraseña ya que me vincularon la cuenta a otro mail, asi que la opcion de reestablecer o cambiar contraseña se me hace imposible, me heackearon tambien el mail donde tenia vinc...

  • Newbie
  • el 28 de febrero me hackearon mi cuenta de spotify, no puedo cambiar mi contraseña ya que me vincularon la cuenta a otro mail, asi que la opcion de reestablecer o cambiar contraseña se me hace imposi...
  • Liza_rc
  • Casual Listener
  • 749 Views
  • 2 replies
  • 0 likes
  • Account
  • 749 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connecting Facebook account...

Whenever I try to share from my Spotify account to Facebook, it says "the Facebook account you're trying to share to all is already associated with a different Spotify account." How do I fix this?

  • Newbie
  • Whenever I try to share from my Spotify account to Facebook, it says "the Facebook account you're trying to share to all is already associated with a different Spotify account." How do I fix this?
  • crapz23
  • Casual Listener
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Superuser Contribution premium

"Your subscription will automatically renew on 6/8/17 and you'll be charged $0.99 + tax"How much will the tax be?

  • Newbie
  • "Your subscription will automatically renew on 6/8/17 and you'll be charged $0.99 + tax" How much will the tax be?
  • Sophia
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

I don't have lyrics on my new account?

I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago. I have premium on that account but I don't get the lyrics feature anymore. Is it supposed to be like that or?

  • Regular
  • I'm on spotify mobile for android. I recently decided to make a new account in which i did around 2 months ago. I have premium on that account but I don't get the lyrics feature anymore. Is it suppos...
  • Hubo
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes

Can't log into new account

I downloaded the app to my new IPhone7 and signed up for premium. I get error messages when I try to log on through Facebook or with direct log in. I have tried changing Password twice. I can get onto the website however (obviously) on my PC.

  • Casual Listener
  • I downloaded the app to my new IPhone7 and signed up for premium. I get error messages when I try to log on through Facebook or with direct log in. I have tried changing Password twice. I can get ont...
  • Mkliger
  • Casual Listener
  • 446 Views
  • 5 replies
  • 0 likes
  • Login
  • 446 Views
  • 5 replies
  • 0 likes

Não aceita meu cartão

Tenho o Spotify Familia Prêmio a algum tempo com o pagamento debitado em meu cartãoComecei a receber mensagens via email de que não estavam conseguindo fazer a cobrançaLiguei no cartão e com eles estava tudo certo, limite e etcDesde então meu acesso ...

  • Casual Listener
  • Tenho o Spotify Familia Prêmio a algum tempo com o pagamento debitado em meu cartão Comecei a receber mensagens via email de que não estavam conseguindo fazer a cobrança Liguei no cartão e com eles...
  • Bittencourt
  • Spotify Star
  • 3039 Views
  • 4 replies
  • 1 likes
  • Account
  • 3039 Views
  • 4 replies
  • 1 likes

Upgrade to premium doesn't work

HiIf have upgraded to premium and they have charged me 0,99€, but I have no received the email confirmation and my account still appears like free.I don't know where do I have to submit this issue.I'm Victor, from Spain

  • Casual Listener
  • Hi If have upgraded to premium and they have charged me 0,99€, but I have no received the email confirmation and my account still appears like free. I don't know where do I have to submit this issu...
  • user-removed
  • Not applicable
  • 399 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 399 Views
  • 3 replies
  • 0 likes

Não consigo pagar via cartão e nem via boleto bancário

Bom dia. Quero me cadastrar no spotify, mas parece que o spotify não me quer como cliente. Tentei pagamento via cartão e boleto.... sempre recusam meu pagamento... e via boleto dizem que meus dados estão incorretos.... O que devo fazer?!

  • Newbie
  • Bom dia.   Quero me cadastrar no spotify, mas parece que o spotify não me quer como cliente.   Tentei pagamento via cartão e boleto.... sempre recusam meu pagamento... e via boleto dize...
  • Bittencourt
  • Spotify Star
  • 1356 Views
  • 1 replies
  • 1 likes
  • 1356 Views
  • 1 replies
  • 1 likes

Login

My friend got a new phone and she doesnt remember her password. She had an email sent to change the password but the link isnt clickable. So i copied and pasted the link and it says that it has already been used. She cant even post on here. Help!

  • Newbie
  • My friend got a new phone and she doesnt remember her password. She had an email sent to change the password but the link isnt clickable. So i copied and pasted the link and it says that it has alrea...
  • Genrau
  • Casual Listener
  • 256 Views
  • 1 replies
  • 0 likes
  • Login
  • 256 Views
  • 1 replies
  • 0 likes

Can't change country and won't let me log in

Hello everyone! I moved to Australia 6 weeks ago and I can't use my spotify account. In a previous post I had read that I had to put my credit card details to change my country, so I did, but ended up just paying for spotify premium for a month and i...

  • Casual Listener
  • Hello everyone! I moved to Australia 6 weeks ago and I can't use my spotify account. In a previous post I had read that I had to put my credit card details to change my country, so I did, but ended u...
  • Lilianjxnes
  • Newbie
  • 11959 Views
  • 10 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 11959 Views
  • 10 replies
  • 0 likes

No reconoce mi suscripción Premium

He pagado mi cuota mensual pero desde el mes pasado d Agosto no me permite acceder a mi cuenta Premium y me dice q solo tengo la conexión cree cuando he pagado todos los recibos. Alguien sabe como puedo contactar con Spotify? En la sección d contacto...

  • Visitor
  • He pagado mi cuota mensual pero desde el mes pasado d Agosto no me permite acceder a mi cuenta Premium y me dice q solo tengo la conexión cree cuando he pagado todos los recibos. Alguien sabe como pu...
  • rabaper
  • Newbie
  • 1148 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1148 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account hacked

Hi My account was hacked nine days ago and someone changed my subscription to Premium for Family. I changed back to Premium, but my credit card was already charged. Can you please fix this so that I don't have to pay for what a hacker did?

  • Newbie
  • Hi   My account was hacked nine days ago and someone changed my subscription to Premium for Family. I changed back to Premium, but my credit card was already charged. Can you please fix t...
  • MaryS
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Can my wife use my account?

My wife would like to use our account on her phone. The account is linked to my facebook account, so it seems really inconvenient to have her log in as me to use it. How can we both gain access to Spotify premium? I'm thinking this should be possible...

  • Newbie
  • My wife would like to use our account on her phone. The account is linked to my facebook account, so it seems really inconvenient to have her log in as me to use it. How can we both gain access to Sp...
  • richardparkhous
  • Newbie
  • 35336 Views
  • 4 replies
  • 0 likes
  • 35336 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account problem

I used my facebook email account in spotify and I cant access my email ad.. how to cancel subscription?

  • Newbie
  • I used my facebook email account in spotify and I cant access my email ad.. how to cancel subscription?
  • Sophia
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

someone else is connected to my spotify account via facebook

Hi there, When i log in my Spotify account i see another name I never heard from. Looks like someone connected his facebook account with my spotify account. How can i remove that? I already tried the disconnect from facebook thing. It didnt work. Thi...

  • Newbie
  • Hi there,   When i log in my Spotify account i see another name I never heard from. Looks like someone connected his facebook account with my spotify account. How can i remove that? I already ...
  • osornios
  • Spotify Star
  • 296 Views
  • 1 replies
  • 1 likes
  • Account
  • 296 Views
  • 1 replies
  • 1 likes

Replace email

I have two spotify accounts (by accident..). The first is a free account linked to my personal email address. The second is a family premium account linked to my corporate email address. I want to cancel / delete my personal account / email and then ...

  • Newbie
  • I have two spotify accounts (by accident..).    The first is a free account linked to my personal email address.  The second is a family premium account linked to my corporate em...
  • osornios
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vincular minha conta ao Facebook

Olá, gostaria de vincular minha conta ao Facebook, mas quando eu tento fazer pelo site dá erro. Recentemente eu excluí uma conta free que eu tinha que entrava com o Facebook e fiz uma nova conta com outro enail, mas gostaria de vincular esta nova con...

  • Newbie
  • Olá, gostaria de vincular minha conta ao Facebook, mas quando eu tento fazer pelo site dá erro. Recentemente eu excluí uma conta free que eu tinha que entrava com o Facebook e fiz uma nova conta com ...
  • Sophia
  • Roadie
  • 5678 Views
  • 1 replies
  • 0 likes
  • Account
  • 5678 Views
  • 1 replies
  • 0 likes

premium account--album wont play

I have a premium account but I've been trying to listen to SZA's new album CTRL and it is not letting me. Each time I select a song it tells me the song is unavaiblable and I should listen to it using the radio??? this happened to me with both my des...

  • Newbie
  • I have a premium account but I've been trying to listen to SZA's new album CTRL and it is not letting me. Each time I select a song it tells me the song is unavaiblable and I should listen to it usin...
  • osornios
  • Spotify Star
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes