Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alliev1
  • Casual Listener
  • 169381 Views
  • 694 replies
  • 57 likes
  • Account
  • 169381 Views
  • 694 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089375 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089375 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 51737 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51737 Views
  • 57 replies
  • 8 likes

Solved!! From an account to another.

I got banned from facebook and since i logged on spotify and got it premium...i cant log back in. I want to switch all my playlists to my new account. How can i do that ?

  • Casual Listener
  • I got banned from facebook and since i logged on spotify and got it premium...i cant log back in. I want to switch all my playlists to my new account. How can i do that ?
  • Meatbig
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 217 Views
  • 2 replies
  • 0 likes

Moving playlists

How can i move my old playlists to my new account

  • Newbie
  • How can i move my old playlists to my new account
  • Hubo
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Account
  • 99 Views
  • 1 replies
  • 0 likes

Where is my music?

I've bought a new phone and now I don't have any songs anymore. This is ridiculous! It should be saved in my account. Can someone help me?

  • Newbie
  • I've bought a new phone and now I don't have any songs anymore. This is ridiculous! It should be saved in my account. Can someone help me?
  • Maxim
  • Spotify Star
  • 78 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 78 Views
  • 1 replies
  • 0 likes

Facebook connection

Hi everyone ! I disconnected facebook on my account and now I can't connect me back to it When I try to log in with facebook, it says I don't have accountWhen I try to log in with email it says my login or password is uncorrectWhen I try to reset my ...

  • Casual Listener
  • Hi everyone ! I disconnected facebook on my account and now I can't connect me back to it 😞 When I try to log in with facebook, it says I don't have account When I try to log in with email ...
  • tlehir-k
  • Casual Listener
  • 219 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 219 Views
  • 4 replies
  • 0 likes

Individual account and playlist in family premiumaccount

How to solve this problem? My wife can't listen to her individual playlist at her device at the same time as I am listening to mine at my device. So, she is listening than to my playlist instead of hers. We have a family premiumaccount.

  • Casual Listener
  • How to solve this problem? My wife can't listen to her individual playlist at her device at the same time as I am listening to mine at my device. So, she is listening than to my playlist instead of h...
  • Maxim
  • Spotify Star
  • 319 Views
  • 3 replies
  • 0 likes
  • 319 Views
  • 3 replies
  • 0 likes

Solved!! When will my artist page go up?

I'm releasing a song under the Artist name Suari. When will my artist page go up? The song comes out friday.

  • Casual Listener
  • I'm releasing a song under the Artist name Suari. When will my artist page go up? The song comes out friday.
  • SUARI
  • Casual Listener
  • 323 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 323 Views
  • 6 replies
  • 0 likes

Downloading On Devices

I'm having an issue where my downloads are being deleted from my Motorola Android phone because apparently i have my downloads saved on more than 3 devices. This is particularly irritating as as far as i am aware i do not- they are only on my phone, ...

  • Newbie
  • I'm having an issue where my downloads are being deleted from my Motorola Android phone because apparently i have my downloads saved on more than 3 devices. This is particularly irritating as as far ...
  • chloe_evernham
  • Music Fan
  • 79 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 79 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family für 119,88€ ?

Ich möchte Premium Family abonnieren.Unter dem Angebot befindet sich ein Link für weitere Angebote. Klickt man diesen, öffnet sich die Option „ jetzt zahlungspflichtig bestellen 119,88 für ein Jahr. Einmal gezahlt“. Bei der Weiterleitung zur paypal f...

  • Newbie
  • Ich möchte Premium Family abonnieren. Unter dem Angebot befindet sich ein Link für weitere Angebote. Klickt man diesen, öffnet sich die Option   „ jetzt zahlungspflichtig bestellen  &nb...
  • Maxim
  • Spotify Star
  • 2695 Views
  • 1 replies
  • 0 likes
  • 2695 Views
  • 1 replies
  • 0 likes

Forgotten password old email

I am trying to log into my account but it has an old email and I can't remember the password. How can I reset or retrieve the password?

  • Newbie
  • I am trying to log into my account but it has an old email and I can't remember the password. How can I reset or retrieve the password?
  • chloe_evernham
  • Music Fan
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Betal

Hei jeg vil spørre om betaling jeg har betalt to ganger i måneden og 149-,?? Det er feil og hvordan jeg skal gjøre. For betale for 99,- før

  • Newbie
  • Hei jeg vil spørre om betaling jeg har betalt to ganger i måneden og 149-,?? Det er feil og hvordan jeg skal gjøre. For betale for 99,- før
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

(Artist) Track is not counting (Spotify Insight)

Hey guys, 2 weeks ago i opened a post with the problem that a track of mine is not showing up in my Spotify Insight account (See ref:_00DD0nKeO._500571OVQj7:ref)... My problem was forwareded to the Spotify Artists guys, they wanted a screenshot (i se...

  • Casual Listener
  • Hey guys,   2 weeks ago i opened a post with the problem that a track of mine is not showing up in my Spotify Insight account (See  ref:_00DD0nKeO._500571OVQj7:ref)...   My pro...
  • blindedhearts
  • Casual Listener
  • 96 Views
  • 1 replies
  • 0 likes
  • Account
  • 96 Views
  • 1 replies
  • 0 likes

Troubles with signing in with Premium Family

Hi everyone,I already have a Premium account but now I want to get the Premium Family so I can share with my family. I have sent an email to the persons I want to join me. But eveytime when they accept the invitation there is a notification that they...

  • Newbie
  • Hi everyone, I already have a Premium account but now I want to get the Premium Family so I can share with my family. I have sent an email to the persons I want to join me. But eveytime when they ...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

family account doesn't work in other country

I recently got an invitation for a family account from my dad, who lives in holland. I live in Italy for the coming 4 months, and so spotify says my account has to be situated in holland as well. Is there any way you can work around this?

  • Newbie
  • I recently got an invitation for a family account from my dad, who lives in holland. I live in Italy for the coming 4 months, and so spotify says my account has to be situated in holland as well. Is ...
  • Maxim
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

E-mail offer

Is this mail from spotify? 

  • Newbie
  • Is this mail from spotify?  
  • MartinStoichkov
  • Community Legend
  • 87 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 87 Views
  • 1 replies
  • 0 likes

spotify

why i cant play my song at apotify. i paid at cebuana today..

  • Casual Listener
  • why i cant play my song at apotify. i paid at cebuana today..
  • EthanS1
  • Community Legend
  • 111 Views
  • 2 replies
  • 0 likes
  • 111 Views
  • 2 replies
  • 0 likes

Spotify Family Anmelden von Familienmitglieder

Hi Also meine Freundin hat 2 Geschenk Karten bekommen und die eingelöst und das Family Angebot ausgewählt. Wenn Sie hört kann kein anderer höheren. Ausserdem steht da das das Geld über PayPal abgebucht wird. Was kannman sa machen ?

  • Newbie
  • Hi  Also meine Freundin hat 2 Geschenk Karten bekommen und die eingelöst und das Family Angebot ausgewählt. Wenn Sie hört kann kein anderer höheren. Ausserdem steht da das das Geld über PayPal...
  • 263 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 263 Views
  • 0 replies
  • 0 likes

Superuser Contribution Paying twice for one account

Hi My bank statement is showing two payments for Spotify premium per month - for many months and I only have one account. My Itunes statement only shows one payment. I have the only family itunes account making payment. Please can somebody rectify th...

  • Regular
  • Hi   My bank statement is showing two payments for Spotify premium per month - for many months and I only have one account.  My Itunes statement only shows one payment.  I have the o...
  • Beadman
  • Regular
  • 210 Views
  • 4 replies
  • 0 likes
  • Account
  • 210 Views
  • 4 replies
  • 0 likes

Playlists I've made private and also DELETED still showing up publicly

A certain subset of my playlists (those created before 2015) are unresponsive to several changes I've tried to make regarding their availability:1. Changing the playlist from public to secret has no effect and it can still be accessed by searching my...

  • Newbie
  • A certain subset of my playlists (those created before 2015) are unresponsive to several changes I've tried to make regarding their availability: 1. Changing the playlist from public to secret has n...
  • DarkPanda98
  • Music Fan
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
  • 179 Views
  • 1 replies
  • 0 likes

Solved!! Reset my devices

Hi, could you please reset my devices. Thanks in advance. Best regardsgospat83

  • Visitor
  • Hi,   could you please reset my devices. Thanks in advance.   Best regards gospat83
  • user-removed
  • Not applicable
  • 190 Views
  • 4 replies
  • 0 likes
  • 190 Views
  • 4 replies
  • 0 likes

family subscription

I just recently changed my single account to a family one. I got the links for family members but don't really understand how they can log in and sign in for it. How do they go about getting it on their phone and beginning to download their own music...

  • Newbie
  • I just recently changed my single account to a family one. I got the links for family members but don't really understand how they can log in and sign in for it. How do they go about getting it on th...
  • Maxim
  • Spotify Star
  • 80 Views
  • 1 replies
  • 0 likes
  • 80 Views
  • 1 replies
  • 0 likes

Env: prod