Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I was going to sign up for spotify after I couldn't get my previous account to work on my ps4 and cell anymore. I signed up a new account, put in my card details and the 99 cents offer was still valid. The total price of the original offer was gonna ...
Hi Spotify crew,I was wondering if it is possible for someone to reset my account. Like really delete all my playlists, songs and anything in my library.Someone else logged into my account in my pc and now my history/weekly and all separate libraries...
Why is it asking me to pay $99?
So my 9 year old daughter tool it upon herself to get spotify...she then recieves a text thanking her for her payment of £9.99. Funnily enough she cant remember any log in details so i cant get on to stop it? Any ideas please?
My music keeps pausing and not allowing me to play and an alert is coming up that my spotify account is being used elsewhere. I have changed my password and logged out of all devices and also pay for family premium. What can I do so my music won't ke...
So I accidentally downloaded the premium version, which I do not want, and the trial is up in 48 hours. How do you get rid of this premium account before it charges me. Help!
Hi there, My name is Nathan I have loaded up Spotify today and every playlist I click 'shuffle play' on it starts on the first song then continues playing from that song, therefore not actually shuffling any of my playlists. I've tried deleting and r...
Hi, I recently just stopped the subscription for my spotify premium account and then my account was all lost. I tried logging through facebook and it showed an error 3:. When i try to log onto the website for spotify, it shows my icon of my spotify a...
So I've been listening to Spotify with another account for awhile now and all of a sudden today I was randomly signed out.When I tried to sign in it said wrong credentials. I have my info written down so it's correct. I tried resetting my password an...
Everytime I get onto the paypal page and try to pay, I click "Agree and Pay". It redirects me to the Spotify page but it doesn't do anything. It just ends up being blank. Is there anyway I can fix this? I tried paying on my phone and my laptop. Both ...
So my Chinese name is on my facebook account, mostly because a few people know me as that and some people I work with use facebook in Chinese, but for some reason, that name is showing up on my Spotify account instead of my (primary) English one. I c...
Hi!I created a new Spotify account for the organisation where I work because we want to share some playlists as a part of some non-profit-campaigns. However, for some reason the profile cannot be found. I tried to find it from my personal Spotify acc...
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Hi everyone ! I have a "big" problem, I was in love with Spotify until something happened, my collection is.... Full. Yes, I reached 1000 albums.Yes, I listen all of them and No, I don't want delete my albums to add some more albums.So... How can I d...
Hi there, I am a subscriber of the Spotify Premium account and I am thoroughly enjoying it. However, since buying the PS4 console awhile ago, I noticed there is a free upgrade from free to premium account users and it does not explain clearly about t...
I've been receiving newsletters (email version of course) in mandarin even though I've never requested them. And twice, I already clicked "unsubscribe" but I continue to receive these mandarin emails.I just checked my account to make sure I'm unsubsc...
Everytime I try to log in on my Spotify on my phone or computer, is says that I can't log in because there is already created an account with my e-mail. But the problem is that I want acces to that particular account. At first I thought that just my ...
My Spotifyaccount is being payed automatic from one of my cards but at the moment when it should have been payed this month I forgot to put the right amount of cash in there, how can I pay for my account manually?
I used to have spotify account linked to my facebook.I started using new account with another email, and then also linked that account to same facebook account.My previous account is gone now and I really want the playlists back.Can somebody help me ...
My dads ex wife subscribed to family premium spotify when they were still married. He now has no idea what username email or password. I am on the account as a user and am currently logged in still. How can we retrieve his account info???