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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262848 Views
  • 790 replies
  • 81 likes
  • Account
  • 262848 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128995 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128995 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71920 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71920 Views
  • 63 replies
  • 8 likes

99 cents for 3 months offered, charged 9.99 when I entered my credit details.

I was going to sign up for spotify after I couldn't get my previous account to work on my ps4 and cell anymore. I signed up a new account, put in my card details and the 99 cents offer was still valid. The total price of the original offer was gonna ...

  • Newbie
  • I was going to sign up for spotify after I couldn't get my previous account to work on my ps4 and cell anymore. I signed up a new account, put in my card details and the 99 cents offer was still vali...
  • lrazimi
  • Newbie
  • 259 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 259 Views
  • 2 replies
  • 0 likes

Superuser Contribution Reset account

Hi Spotify crew,I was wondering if it is possible for someone to reset my account. Like really delete all my playlists, songs and anything in my library.Someone else logged into my account in my pc and now my history/weekly and all separate libraries...

  • Newbie
  • Hi Spotify crew, I was wondering if it is possible for someone to reset my account. Like really delete all my playlists, songs and anything in my library. Someone else logged into my account in...
  • Erika
  • Roadie
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Solved!! Being charged $99.00?

Why is it asking me to pay $99?

  • Casual Listener
  • Why is it asking me to pay $99?
  • Abbys
  • Casual Listener
  • 934 Views
  • 4 replies
  • 0 likes
  • 934 Views
  • 4 replies
  • 0 likes

Solved!! Help

So my 9 year old daughter tool it upon herself to get spotify...she then recieves a text thanking her for her payment of £9.99. Funnily enough she cant remember any log in details so i cant get on to stop it? Any ideas please?

  • Newbie
  • So my 9 year old daughter tool it upon herself to get spotify...she then recieves a text thanking her for her payment of £9.99. Funnily enough she cant remember any log in details so i cant get on to...
  • Extronia
  • Regular
  • 113 Views
  • 1 replies
  • 1 likes
  • 113 Views
  • 1 replies
  • 1 likes

multiple users for account?

My music keeps pausing and not allowing me to play and an alert is coming up that my spotify account is being used elsewhere. I have changed my password and logged out of all devices and also pay for family premium. What can I do so my music won't ke...

  • Newbie
  • My music keeps pausing and not allowing me to play and an alert is coming up that my spotify account is being used elsewhere. I have changed my password and logged out of all devices and also pa...
  • danlargo
  • Newbie
  • 264 Views
  • 3 replies
  • 0 likes
  • 264 Views
  • 3 replies
  • 0 likes

Solved!! Getting rid of premium subscription

So I accidentally downloaded the premium version, which I do not want, and the trial is up in 48 hours. How do you get rid of this premium account before it charges me. Help!

  • Newbie
  • So I accidentally downloaded the premium version, which I do not want, and the trial is up in 48 hours. How do you get rid of this premium account before it charges me. Help!
  • Gri4
  • Regular
  • 1753 Views
  • 6 replies
  • 0 likes
  • 1753 Views
  • 6 replies
  • 0 likes

Shuffle not working on any devices

Hi there, My name is Nathan I have loaded up Spotify today and every playlist I click 'shuffle play' on it starts on the first song then continues playing from that song, therefore not actually shuffling any of my playlists. I've tried deleting and r...

  • Newbie
  • Hi there,   My name is Nathan I have loaded up Spotify today and every playlist I click 'shuffle play' on it starts on the first song then continues playing from that song, therefore not actua...
  • user-removed
  • Not applicable
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account lost

Hi, I recently just stopped the subscription for my spotify premium account and then my account was all lost. I tried logging through facebook and it showed an error 3:. When i try to log onto the website for spotify, it shows my icon of my spotify a...

  • Casual Listener
  • Hi, I recently just stopped the subscription for my spotify premium account and then my account was all lost. I tried logging through facebook and it showed an error 3:. When i try to log onto t...
  • ivuscj
  • Casual Listener
  • 795 Views
  • 4 replies
  • 0 likes
  • 795 Views
  • 4 replies
  • 0 likes

Solved!! Account no longer exists.

So I've been listening to Spotify with another account for awhile now and all of a sudden today I was randomly signed out.When I tried to sign in it said wrong credentials. I have my info written down so it's correct. I tried resetting my password an...

  • Casual Listener
  • So I've been listening to Spotify with another account for awhile now and all of a sudden today I was randomly signed out. When I tried to sign in it said wrong credentials. I have my info written...
  • Animeman1000
  • Casual Listener
  • 1841 Views
  • 4 replies
  • 0 likes
  • Account
  • 1841 Views
  • 4 replies
  • 0 likes

Premium won't let me pay.

Everytime I get onto the paypal page and try to pay, I click "Agree and Pay". It redirects me to the Spotify page but it doesn't do anything. It just ends up being blank. Is there anyway I can fix this? I tried paying on my phone and my laptop. Both ...

  • Newbie
  • Everytime I get onto the paypal page and try to pay, I click "Agree and Pay". It redirects me to the Spotify page but it doesn't do anything. It just ends up being blank. Is there anyway I can fix th...
  • aaront79072
  • Newbie
  • 3536 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 3536 Views
  • 3 replies
  • 0 likes

User account is showing my name in Chinese?

So my Chinese name is on my facebook account, mostly because a few people know me as that and some people I work with use facebook in Chinese, but for some reason, that name is showing up on my Spotify account instead of my (primary) English one. I c...

  • Newbie
  • So my Chinese name is on my facebook account, mostly because a few people know me as that and some people I work with use facebook in Chinese, but for some reason, that name is showing up on my Spoti...
  • justinyap90
  • Newbie
  • 809 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
  • 809 Views
  • 1 replies
  • 1 likes

Profile cannot be found, why?

Hi!I created a new Spotify account for the organisation where I work because we want to share some playlists as a part of some non-profit-campaigns. However, for some reason the profile cannot be found. I tried to find it from my personal Spotify acc...

  • Casual Listener
  • Hi! I created a new Spotify account for the organisation where I work because we want to share some playlists as a part of some non-profit-campaigns. However, for some reason the profile cannot be f...
  • Maxim
  • Spotify Star
  • 169 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 169 Views
  • 3 replies
  • 0 likes

Kredi kartımdan parayı alamıyor

Kredi kartımda limit olmasına rağmen, ödeme gerçekleştiremediğine dair mesaj alıyorum. Kartım Online alışverişe de açık. İlgilenirseniz sevinirim

  • Newbie
  • Kredi kartımda limit olmasına rağmen, ödeme gerçekleştiremediğine dair mesaj alıyorum. Kartım Online alışverişe de açık. İlgilenirseniz sevinirim
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Collection Full !!

Hi everyone ! I have a "big" problem, I was in love with Spotify until something happened, my collection is.... Full. Yes, I reached 1000 albums.Yes, I listen all of them and No, I don't want delete my albums to add some more albums.So... How can I d...

  • Newbie
  • Hi everyone ! I have a "big" problem, I was in love with Spotify until something happened, my collection is.... Full. Yes, I reached 1000 albums. Yes, I listen all of them and No, I don't want delet...
  • 520 Views
  • 0 replies
  • 0 likes
  • iOS
    Web Player
    Windows
  • 520 Views
  • 0 replies
  • 0 likes

Solved!! Can current Playstation 4 Free Premium Account Upgrade be used in other devices?

Hi there, I am a subscriber of the Spotify Premium account and I am thoroughly enjoying it. However, since buying the PS4 console awhile ago, I noticed there is a free upgrade from free to premium account users and it does not explain clearly about t...

  • Casual Listener
  • Hi there,   I am a subscriber of the Spotify Premium account and I am thoroughly enjoying it. However, since buying the PS4 console awhile ago, I noticed there is a free upgrade from free to p...
  • musiccornercv
  • Roadie
  • 7371 Views
  • 2 replies
  • 1 likes
  • Premium
  • 7371 Views
  • 2 replies
  • 1 likes

Is my account hacked?

I've been receiving newsletters (email version of course) in mandarin even though I've never requested them. And twice, I already clicked "unsubscribe" but I continue to receive these mandarin emails.I just checked my account to make sure I'm unsubsc...

  • Visitor
  • I've been receiving newsletters (email version of course) in mandarin even though I've never requested them. And twice, I already clicked "unsubscribe" but I continue to receive these mandarin emails...
  • user-removed
  • Not applicable
  • 187 Views
  • 4 replies
  • 0 likes
  • 187 Views
  • 4 replies
  • 0 likes

Shut out of my spotify

Everytime I try to log in on my Spotify on my phone or computer, is says that I can't log in because there is already created an account with my e-mail. But the problem is that I want acces to that particular account. At first I thought that just my ...

  • Casual Listener
  • Everytime I try to log in on my Spotify on my phone or computer, is says that I can't log in because there is already created an account with my e-mail. But the problem is that I want acces to that p...
  • Jildaulive
  • Casual Listener
  • 117 Views
  • 2 replies
  • 0 likes
  • 117 Views
  • 2 replies
  • 0 likes

Payment autogiro

My Spotifyaccount is being payed automatic from one of my cards but at the moment when it should have been payed this month I forgot to put the right amount of cash in there, how can I pay for my account manually?

  • Newbie
  • My Spotifyaccount is being payed automatic from one of my cards but at the moment when it should have been payed this month I forgot to put the right amount of cash in there, how can I pay for m...
  • Annicathomasson
  • Newbie
  • 1540 Views
  • 2 replies
  • 0 likes
  • 1540 Views
  • 2 replies
  • 0 likes

Solved!! My account lost

I used to have spotify account linked to my facebook.I started using new account with another email, and then also linked that account to same facebook account.My previous account is gone now and I really want the playlists back.Can somebody help me ...

  • Newbie
  • I used to have spotify account linked to my facebook. I started using new account with another email, and then also linked that account to same facebook account. My previous account is gone now and...
  • MattSuda
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Need serious log in help..

My dads ex wife subscribed to family premium spotify when they were still married. He now has no idea what username email or password. I am on the account as a user and am currently logged in still. How can we retrieve his account info???

  • Casual Listener
  • My dads ex wife subscribed to family premium spotify when they were still married. He now has no idea what username email or password. I am on the account as a user and am currently logged in still. ...
  • Dhzianet
  • Newbie
  • 210 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 210 Views
  • 3 replies
  • 0 likes