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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653887 Views

13 replies

4 likes

Account
  • 653887 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734360 Views

18 replies

29 likes

  • 734360 Views
  • 18 replies
  • 29 likes

Update stopped me from logging in?

I am subscribed and my saved password which I've been using for over a year is suddenly now invalid for no reason using the same machine and process as usual. I use only six passwords and have tried them all to no avail, just to make sure a yearlong ...

Visitor

I am subscribed and my saved password which I've been using for over a year is suddenly now invalid for no reason using the same machine and process as usual. I use only six passwords and have tried ...

Tom

Community Legend

370 Views

3 replies

0 likes

  • 370 Views
  • 3 replies
  • 0 likes

How do Spotify Gift Cards work?

If I spend X amount of money on a gift card, would that potentially allow multiple people to use the same account and then listen to spotify? Thanks!

Visitor

If I spend X amount of money on a gift card, would that potentially allow multiple people to use the same account and then listen to spotify? Thanks!

MattSuda

Spotify Star

2786 Views

2 replies

0 likes

Account
Premium
Subscription
  • 2786 Views
  • 2 replies
  • 0 likes

Why am i being charged?

I have a FREE account but I have been charged £9.99! Why ???

Casual Listener

I have a FREE account but I have been charged £9.99! Why ???

Robert_W

Community Legend

274 Views

3 replies

0 likes

Account
  • 274 Views
  • 3 replies
  • 0 likes

Solved!! Switching distributors for our music

My band is switching distributors for our music. My previous distributor can't give me an exact take down date, but I want to submit to our new ditrsibutor (DistroKid) as soon as we can: 1. Is it a problem if DistroKid uploads our music again before ...

Newbie

My band is switching distributors for our music. My previous distributor can't give me an exact take down date, but I want to submit to our new ditrsibutor (DistroKid) as soon as we can:   1. ...

MattSuda

Spotify Star

32940 Views

2 replies

0 likes

Account
Other
  • 32940 Views
  • 2 replies
  • 0 likes

Facebook Login - Error 404

Until yesterday i was able to use my Facebook account to login into my iphone Spotify app. This morning everything stoped work.I've changed my facebook password, ,my spotify password, i've already authorized spotify again into facebook but it is not ...

Newbie

Until yesterday i was able to use my Facebook account to login into my iphone Spotify app. This morning everything stoped work. I've changed my facebook password, ,my spotify password, i've already ...

MattSuda

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! URGENTE

Preciso cancelar minha conta do spotify antes que acabe o periodo de teste (30 dias) do premium, mas meu celular foi roubado e não consigo entrar na minha conta. quando tento, diz que o login está errado e quando tento entrar pelo email aparece uma o...

Newbie

Preciso cancelar minha conta do spotify antes que acabe o periodo de teste (30 dias) do premium, mas meu celular foi roubado e não consigo entrar na minha conta. quando tento, diz que o login está er...

Bittencourt

Spotify Star

490 Views

2 replies

0 likes

Account
Premium
  • 490 Views
  • 2 replies
  • 0 likes

My spotify

Where can I find the information about my own Spotify? I meen the place where I can se all my playlists and see which ones who are public or not. And also my followers and who I´m following? I have found it before...

Casual Listener

Where can I find the information about my own Spotify? I meen the place where I can se all my playlists and see which ones who are public or not. And also my followers and who I´m following?&nbs...

johannasvahn

Casual Listener

1053 Views

6 replies

1 likes

  • 1053 Views
  • 6 replies
  • 1 likes

Paid for a premium account got free

Today i've paid for my premium account, this was the last month i wanted to have access to spotify premium so i changed my profile to spotify free with the knowledge that Im still able to listen to spotify premium this month untill 25 may 2017. When ...

Casual Listener

Today i've paid for my premium account, this was the last month i wanted to have access to spotify premium so i changed my profile to spotify free with the knowledge that Im still able to listen to s...

MattSuda

Spotify Star

483 Views

1 replies

0 likes

Account
Free
Login
Premium
  • 483 Views
  • 1 replies
  • 0 likes

I got SheerID verification with wrong account

Hey. I just upload my documents to get SheerID verification and I became approved but I realized that it is the wrong account to get premium. So my main account is still free subscriber and I tried to do same for it but SheerID didn't let me do that ...

Casual Listener

Hey. I just upload my documents to get SheerID verification and I became approved but I realized that it is the wrong account to get premium. So my main account is still free subscriber and I tried t...

okanerbali

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Betaald voor premium maar geen toegang

Vandaag is het bedrag van 9,99 afgeschreven van mijn rekening. Ik heb daarna mijn abonnement omgezet naar "free" omdat er werd aangegeven dat je abonnement nog premium is tot het einde van de maand. Ik heb nu geen toegang meer tot premium omdat ik he...

Casual Listener

Vandaag is het bedrag van 9,99 afgeschreven van mijn rekening. Ik heb daarna mijn abonnement omgezet naar "free" omdat er werd aangegeven dat je abonnement nog premium is tot het einde van de maand. ...

MattSuda

Spotify Star

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

Solved!! Private playlists showing in public playlists section.

Hi there, I have several playlists which are marked as private showing in my public playlists section. I can't set them to private as they already state that they are private (so the only option available is 'make public'). I've tried deleting some o...

Casual Listener

Hi there,   I have several playlists which are marked as private showing in my public playlists section. I can't set them to private as they already state that they are private (so the only op...

patriciap

Newbie

8206 Views

4 replies

0 likes

Playlists
Private playlist
Public Playlists
  • 8206 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problemas modo offline y log in

Buenas tardes, Les hablo para comunicarles que mi cuenta premium esta mostrandome muchas irregularidades ultimamente. Cuando estoy sin conexion aun habiendo descargado mi lista de reproduccion no me lo permite, me saca de la cuenta por lo que en cada...

Casual Listener

Buenas tardes,    Les hablo para comunicarles que mi cuenta premium esta mostrandome muchas irregularidades ultimamente. Cuando estoy sin conexion aun habiendo descargado mi lista de repr...

acv086

Newbie

141951 Views

69 replies

6 likes

  • 141951 Views
  • 69 replies
  • 6 likes

Solved!! Premium to family account

Hey there, my wife and I are using spotifiy for years.Now our daughter is old enough to have her own taste in music and wants to have an account of her own. Is it possible to merge 2 premium account to a family account withour loosing each of our pla...

Casual Listener

Hey there,   my wife and I are using spotifiy for years. Now our daughter is old enough to have her own taste in music and wants to have an account of her own.   Is it possible to merg...

MattSuda

Spotify Star

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes

Can't change listening device for family members

Why my members in Premium Family cant't swap device for listening?

Newbie

Why my members in Premium Family cant't swap device for listening?

MattSuda

Spotify Star

238 Views

1 replies

0 likes

Account
Premium
Unlimited
  • 238 Views
  • 1 replies
  • 0 likes

Consistently showing "paused because account used somewhere else" notices

Why am I consistently recieving "account used elsewhere" messages throughout the day?? This is only happening recently and it's extremely irritating. I pay for a premium account and I have several devices connected but only 1 is every playing at the ...

Casual Listener

Why am I consistently recieving "account used elsewhere" messages throughout the day??  This is only happening recently and it's extremely irritating.  I pay for a premium account and I hav...

Jacob

Community Legend

415 Views

1 replies

0 likes

Account
Login
  • 415 Views
  • 1 replies
  • 0 likes

Playlists deletadas

Alguém invadiu meu Spotify, sabe-se Deus como, e deletou todas as minhas playlists. Consegui recuperar minha senha ao entrar pelo facebook e alterei a senha. Porém quando fui recuperar minhas playlists, só algumas playlists estavam lá. Tem algum jeit...

Newbie

Alguém invadiu meu Spotify, sabe-se Deus como, e deletou todas as minhas playlists. Consegui recuperar minha senha ao entrar pelo facebook e alterei a senha. Porém quando fui recuperar minhas playlis...

Bittencourt

Spotify Star

221 Views

1 replies

0 likes

Account
  • 221 Views
  • 1 replies
  • 0 likes

How can I rearrange the songs within a recently created playlist?

I have created a playlist and want to move songs to an order that suits me. Please help.Thanks

Newbie

I have created a playlist and want to move songs to an order that suits me. Please help. Thanks

daveandsusan

Newbie

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Losing my account

I recently just downloaded the spotify application for mac and when i logged in from there, my phone auto logged out from my account. I logged in with facebook and lost my premium subscription and all my songs and playlists. I managed to find my acco...

Visitor

I recently just downloaded the spotify application for mac and when i logged in from there, my phone auto logged out from my account.   I logged in with facebook and lost my premium subscripti...

MattSuda

Spotify Star

224 Views

1 replies

0 likes

Account
  • 224 Views
  • 1 replies
  • 0 likes

Alteração de CEP

Ao entrar nas configurações da minha conta, onde eu posso alterar o número do celular, por exemplo, não consigo cadastrar o meu CEP. Por conta disso, acabei sendo excluída do plano familiar em queestava. Gostaria de saber como posso fazer para cadast...

Casual Listener

Ao entrar nas configurações da minha conta, onde eu posso alterar o número do celular, por exemplo, não consigo cadastrar o meu CEP. Por conta disso, acabei sendo excluída do plano familiar em queest...

Bittencourt

Spotify Star

1003 Views

4 replies

0 likes

  • 1003 Views
  • 4 replies
  • 0 likes

My account is gone?!

So my phone is pretty much always logged in, as well as my computer. I log in using a Username and password and just leave it at that.Today I went to the spotify app on my phone and it was logged off. I keep trying to login but it says I have an inva...

Visitor

So my phone is pretty much always logged in, as well as my computer. I log in using a Username and password and just leave it at that. Today I went to the spotify app on my phone and it was logged...

user-removed

Not applicable

214 Views

2 replies

0 likes

  • 214 Views
  • 2 replies
  • 0 likes