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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9878 Views
  • 3 replies
  • 9 likes
  • Security
  • 9878 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493025 Views
  • 981 replies
  • 111 likes
  • Account
  • 493025 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213754 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213754 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122553 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122553 Views
  • 72 replies
  • 12 likes

Solved!! Login with facebbok - Ubuntu

Hi, I registered yesterday on my phone with facebook. Now I want to login on my laptop that uses Ubuntu. I click the "Login with facebook" button after that my browser brings me an error page. I tried to log in with the e-mail I registered to fb but ...

  • Newbie
  • Hi,   I registered yesterday on my phone with facebook.   Now I want to login on my laptop that uses Ubuntu. I click the "Login with facebook" button after that my browser brings me an ...
  • osornios
  • Spotify Star
  • 1704 Views
  • 5 replies
  • 0 likes
  • 1704 Views
  • 5 replies
  • 0 likes

Solved!! Can't change country, stuck in loop

I've recently moved from New Zealand to Malaysia and I'm trying to change country in my account settings (my account is premium). When I enter my new Malaysian credit card details I am given this message (see image below). Then if I click "Change to ...

Screen Shot 2017-06-28 at 11.47.01 PM.png
  • Casual Listener
  • I've recently moved from New Zealand to Malaysia and I'm trying to change country in my account settings (my account is premium). When I enter my new Malaysian credit card details I am given this mes...
  • osornios
  • Spotify Star
  • 2287 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 2287 Views
  • 3 replies
  • 0 likes

Foto de perfil de artista

Al momento de escoger la imagen me dice que e formato no es valido que solo acepta formatos de GIF;JPEG y PNG, el probelma es que ya intente subirla en formato JPEG y PNG y me dice el mismo error

Captura.PNG
  • Visitor
  • Al momento de escoger la imagen me dice que e formato no es valido que solo acepta formatos de GIF;JPEG y PNG, el probelma es que ya intente subirla en formato JPEG y PNG y me dice el mismo error
  • user-removed
  • Not applicable
  • 733 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 733 Views
  • 2 replies
  • 0 likes

problem creating a new account

Hi.When trying to add a new account to my family account, the form is just loading.After a while after clicked "create account", the captcha form is unblocked again and it all starts over. No other error message or anything.I have tried several times...

  • Newbie
  • Hi. When trying to add a new account to my family account, the form is just loading. After a while after clicked "create account", the captcha form is unblocked again and it all starts over. No oth...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Solved!! Premium Upgrade

Guten Morgen. Ich versuche nun schon seit 4 Tagen mein Spotify auf Premium zu machen. Aber jedes mal nachdem ich meine Paypal Daten angegeben habe und auf weiter klicke passiert nichts und das Abbo ist auch nicht da... Die Community ist meine letzte ...

  • Casual Listener
  • Guten Morgen. Ich versuche nun schon seit 4 Tagen mein Spotify auf Premium zu machen. Aber jedes mal nachdem ich meine Paypal Daten angegeben habe und auf weiter klicke passiert nichts und das Ab...
  • Markus_Kessler1
  • Newbie
  • 814 Views
  • 6 replies
  • 0 likes
  • Premium
  • 814 Views
  • 6 replies
  • 0 likes

Someone is using my account?!

Hello, Someone (other than me) seems to be using my spotify account. This problem started about last week. I see strange lists apear in my playlists and lists that i'm following. And sometimes is even see that spotify is streaming to another device t...

  • Newbie
  • Hello,   Someone (other than me) seems to be using my spotify account. This problem started about last week. I see strange lists apear in my playlists and lists that i'm following. And sometim...
  • kejt_
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Being charged four times a month.

Ive had to create this account just to contact spotify but ive been charged FOUR separate times in the past week! I've been charged to my credit card twice, and ive never entered my credit card info into spotify. I closed my account in an attempt to ...

  • Newbie
  • Ive had to create this account just to contact spotify but ive been charged FOUR separate times in the past week! I've been charged to my credit card twice, and ive never entered my credit ...
  • SandiJo1979
  • Newbie
  • 267 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 267 Views
  • 2 replies
  • 0 likes

Superuser Contribution Display on artist insights

I manage an artist and am curious about the artist insights portal. There is a tab for Playlists on the side and says it will show once I have 25 listeners on the playlist. Does this mean playlists that I personally make only, or any playlists that h...

  • Roadie
  • I manage an artist and am curious about the artist insights portal. There is a tab for Playlists on the side and says it will show once I have 25 listeners on the playlist. Does this mean playlists t...
  • Melody
  • Spotify
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Log-in name through facebook

Hello,I have logged into my Spotify account and I've upgraded to Premium. The problem I am having is that the name on my log-in page is incorrect. I used to have a joint Facebook acct with my girlfriend who i am no longer with but the name we used is...

  • Newbie
  • Hello, I have logged into my Spotify account and I've upgraded to Premium. The problem I am having is that the name on my log-in page is incorrect. I used to have a joint Facebook acct with my girlf...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Impossible to log in on my computer

Hi all, I downloaded the Spotify app on my computer, and when I try to log in with my Facebook account, it says " impossible to connect to Spotify ". I already tried to delete and re-install the app but the problem remains. Does anyone face the same ...

  • Casual Listener
  • Hi all,   I downloaded the Spotify app on my computer, and when I try to log in with my Facebook account, it says " impossible to connect to Spotify ". I already tried to delete and re-install...
  • mamarlop
  • Newbie
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
  • 0 likes

Superuser Contribution Subscribed to Premium but iPad App shows free

Subscribed to Premium but iPad App shows Subscription = free.I have logged out and back in.I have copied the userName exactly from the Spotify receipt emailI have logged into a browser and it shows premium.Ipad app still shows free

  • Newbie
  • Subscribed to Premium but iPad App shows Subscription = free. I have logged out and back in. I have copied the userName exactly from the Spotify receipt email I have logged into a browser and it s...
  • SergioDavid
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problème E-mail issue

J'ai souscrit hier (25/06/2017) un abonnement Premium. Je me connecte via mon compte Facebook. Mon profil renseigne une ancienne adresse e-mail et non l'adresse e-mail Facebook actuellle (mise à jour début juin). Comment mettre à jour l'adresse e-mai...

  • Regular
  • J'ai souscrit hier (25/06/2017) un abonnement Premium. Je me connecte via mon compte Facebook. Mon profil renseigne une ancienne adresse e-mail  et non l'adresse e-mail Facebook actuellle (mise ...
  • AlfieJulian
  • Regular
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing from German to Australian Spotify?

Living in Australia but my Spotify is German. Though I used it for a while it is now telling me that I won't be able to use it outside of Germany!? Will be here for the next couple of months and wanted to know how I could change my country?

  • Newbie
  • Living in Australia but my Spotify is German. Though I used it for a while it is now telling me that I won't be able to use it outside of Germany!? Will be here for the next couple of months and want...
  • SergioDavid
  • Roadie
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change country on account

Hi, I've recently moved from Canada to Ireland and tried to update my country settings on my Premium account. I followed these instructions: https://support.spotify.com/ie/article/How-can-I-change-my-country-setting/ But after Step 5 (choosing my cur...

  • Newbie
  • Hi,   I've recently moved from Canada to Ireland and tried to update my country settings on my Premium account. I followed these instructions:   https://support.spotify.com/ie/article/H...
  • SergioDavid
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo entrar en mi cuenta

hola.resulta que hace 2 dias me suscribi a premium, hoy, en ningun momento del día he sido capaz de conectarme, simpre me dice que mis datos son incorrectos, he intentado reestablecer mi contraseña pero no me llega el email; acabo de leer que me han ...

  • Newbie
  • hola. resulta que hace 2 dias me suscribi a premium, hoy, en ningun momento del día he sido capaz de conectarme, simpre me dice que mis datos son incorrectos, he intentado reestablecer mi contraseña...
  • SergioDavid
  • Roadie
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Annullare abbonamento spotify

Vorrei annullare l'abbonamento di spotify potreste dirmi come fare?

  • Visitor
  • Vorrei annullare l'abbonamento di spotify potreste dirmi come fare?
  • SergioDavid
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Log In on Android

I know there are other threads on this, but nothing has worked. Signed up for Spotify Premium, downloaded the app on Android, but constantly getting the login name/password are incorrect error. We've changed the passed, uninstalled and re-installed S...

  • Newbie
  • I know there are other threads on this, but nothing has worked. Signed up for Spotify Premium, downloaded the app on Android, but constantly getting the login name/password are incorrect error. We've...
  • SergioDavid
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some of the artists I follow have dissapeared from the library

Hi there! I use spotify for 3 months and lately I observed that many of the artists I follow are not included in my library. I haven't downloaded any of their songs but I could find them immediately in my library and listen to their music when I was ...

  • Newbie
  • Hi there! I use spotify for 3 months and lately I observed that many of the artists I follow are not included in my library. I haven't downloaded any of their songs but I could find them immediately ...
  • SergioDavid
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing a postcode on account

I have Premium for Family and have sent my son an invite. The postcode on his profile (he has a free membership) is incorrect - its just 12345. We have logged into his account to correct the password but keep getting error message "We're sorry, that ...

  • Newbie
  • I have Premium for Family and have sent my son an invite. The postcode on his profile (he has a free membership) is incorrect - its just 12345. We have logged into his account to correct the password...
  • SergioDavid
  • Roadie
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes