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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82254 Views

9 replies

2 likes

Account
Login
  • 82254 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657877 Views

13 replies

4 likes

Account
  • 657877 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

739256 Views

18 replies

29 likes

  • 739256 Views
  • 18 replies
  • 29 likes

Student account, charged for regular premium

Hi, I have a student account but this month was charged $10. how can I get ahold of spotify to resolve this charge?

Newbie

Hi, I have a student account but this month was charged $10. how can I get ahold of spotify to resolve this charge?

MattSuda

Spotify Star

185 Views

1 replies

0 likes

  • 185 Views
  • 1 replies
  • 0 likes

My mothers facebook connected to my spotify

I had logged into spotify to listen to it on her phone once mine had died and forgot to log out. Someone poped up on facebook that she likes and wanted to share it and it asked if we wanted to connect facebooks but moms being moms and not reading thi...

Newbie

I had logged into spotify to listen to it on her phone once mine had died and forgot to log out. Someone poped up on facebook that she likes and wanted to share it and it asked if we wanted to connec...

MattSuda

Spotify Star

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Can't reset password

I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password.Click submit....but then it says my 'form expired'! And new password doesn't work.Not a time out issue as literally changi...

Newbie

I can't reset my password. Have got the link sent to email. Clicked on link. Typed in new password and reconfirmed new password. Click submit....but then it says my 'form expired'! And new passwor...

MattSuda

Spotify Star

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

nao consigo ter um plano premium familia

toda vez que eu tento fazer o plano familia, diz que o servidor do meu cartão esta em um momento ruim e eu quero obter o plano, ficarei muito agradecida se me ajudarem.

Newbie

toda vez que eu tento fazer o plano familia, diz que o servidor do meu cartão esta em um momento ruim e eu quero obter o plano, ficarei muito agradecida se me ajudarem.

MattSuda

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Solved!! Someone was using my accont before me, how can I reset everything and start from the beginning?

Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later, then this happens: Some peruvian dude got access to my ...

Casual Listener

Hello, I am a new user who has activated an account (family premium or something) a few days ago. I was busy with college and work, so I decided to get a proper profile and settings a bit later,...

MattSuda

Spotify Star

451 Views

3 replies

0 likes

  • 451 Views
  • 3 replies
  • 0 likes

Random Vietnamese Songs Keep Playing

Hi, Every once in a while, when a song is over, a random Vietnamese song will play. Sometimes it's an entire album. It stays in my daily mix. When I hit the next button nothing happens. It's like it's the last song of all time and it's not going anyw...

Newbie

Hi,   Every once in a while, when a song is over, a random Vietnamese song will play. Sometimes it's an entire album. It stays in my daily mix. When I hit the next button nothing happens. It's...

601 Views

0 replies

1 likes

  • 601 Views
  • 0 replies
  • 1 likes

Trouble logging in

I can't seem to log into my account I know all info is correct but it keeps telling me my email address is already signed up well I already know that that's why I tried logging in and not signing up I'm so annoyed right now

Newbie

I can't seem to log into my account I know all info is correct but it keeps telling me my email address is already signed up well I already know that that's why I tried logging in and not signing up ...

iamandyhill

Community Legend

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Can I change my profile picture without Facebook?

I recently disconnected my Facebook from my Spotify, so my profile picture went away. Is there any way to change your profile picture with a Facebook account?

Visitor

I recently disconnected my Facebook from my Spotify, so my profile picture went away. Is there any way to change your profile picture with a Facebook account?

MattSuda

Spotify Star

960 Views

1 replies

0 likes

Account
Premium
  • 960 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AL INSCRIBIRME PARA SPOTIFY PARA UNIVERSITARIOS ME COBRARON 3 VECES

ME INSCRIBO EL PLAN DE UNIVERSITARIOS Y EL PRINCIPIO DE DESCONTARON LOS 49 PESOS PERO AL DIA SIGUIENTE EN LA MADRUGADA ME LO VOLVIERON UN DESCOTAR Y YA CUNADO ME LLEGO EL CORREO CONFIRMADO QUE SI FUI ACEPTADO PARA EL PLAN ME PIDIO REGISTRADOR DE NUEV...

Casual Listener

ME INSCRIBO EL PLAN DE UNIVERSITARIOS Y EL PRINCIPIO DE DESCONTARON LOS 49 PESOS PERO AL DIA SIGUIENTE EN LA MADRUGADA ME LO VOLVIERON UN DESCOTAR Y YA CUNADO ME LLEGO EL CORREO CONFIRMADO QUE SI FUI...

Gabriielalbores

Newbie

4407 Views

15 replies

2 likes

Subscription
  • 4407 Views
  • 15 replies
  • 2 likes

Not able to download.

Saddly, I was robbed a few days ago, so I had to buy a new phone, and trying to download music for my new phone I got the message "YOU CAN ONLY DOWNLOAD MUSIC FOR THREE EQUIPMENTS" I followed the troubleshooting posted on the official page, but this ...

Newbie

Saddly, I was robbed a few days ago, so I had to buy a new phone, and trying to download music for my new phone I got the message "YOU CAN ONLY DOWNLOAD MUSIC FOR THREE EQUIPMENTS"  I followed ...

MattSuda

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tumblr Linked

Hi everyone! I regularly use the post to facebook/twitter/tumblr option but recently I have changed my tumblr username and now nothing will share - I don't know how to fix it or unlink it so I can relink it - anyone know how to help?

Casual Listener

Hi everyone! I regularly use the post to facebook/twitter/tumblr option but recently I have changed my tumblr username and now nothing will share - I don't know how to fix it or unlink it so I can re...

shazea

Casual Listener

329 Views

2 replies

0 likes

Account
Other
  • 329 Views
  • 2 replies
  • 0 likes

Solved!! Problem logging into Spotify premium with my ipad

Hi, I've used Spotify on my android device for a year or so and have Premium. I recently bought an ipad and downloaded the Spotify app. When I try and log on with my email account it states that I've already created an account with that email address...

Casual Listener

Hi,   I've used Spotify on my android device for a year or so and have Premium.  I recently bought an ipad and downloaded the Spotify app.  When I try and log on with my email accoun...

Tom

Community Legend

605 Views

5 replies

0 likes

  • 605 Views
  • 5 replies
  • 0 likes

My Spotify Hacked!

It appears that somebody hacked my account (premium) and deleted most of my playlists. I managed to recover some of them, and saw that they had been deleted on 18th April. The Spotify was set to play on "Randy's Iphone", and there were playlists that...

Newbie

It appears that somebody hacked my account (premium) and deleted most of my playlists. I managed to recover some of them, and saw that they had been deleted on 18th April. The Spotify was set to play...

iamandyhill

Community Legend

265 Views

1 replies

0 likes

Account
Security
  • 265 Views
  • 1 replies
  • 0 likes

Loging in

I go to log into my Spotify and put in my information then it says an account with that email has been created

Newbie

I go to log into my Spotify and put in my information then it says an account with that email has been created

Tom

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se borran las canciones descargadas

Hola, todavia no solucionaron el error del borrado de canciones bajadas? Uno cree tener el album listo para escuchar off-line y oh! casualidad, el album se borro.Es un error muy comun que genero muchos topic sobre lo mismo. Por favor revean esto, es ...

Casual Listener

Hola, todavia no solucionaron el error del borrado de canciones bajadas? Uno cree tener el album listo para escuchar off-line y oh! casualidad, el album se borro. Es un error muy comun que genero mu...

-g_ik8hzckwgb

Casual Listener

41235 Views

26 replies

31 likes

Premium
  • 41235 Views
  • 26 replies
  • 31 likes

Log In Screen Unresponsive

When I go to login, enter user name and password, then I click on the Log In button, nothing happens. The cursor keeps flashing at the end of my password. I have uninstalled, re-installed, same thing every time. Any ideas?

Newbie

When I go to login, enter user name and password, then I click on the Log In button, nothing happens. The cursor keeps flashing at the end of my password.  I have uninstalled, re-installed, same...

Rmm145

Newbie

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Solved!! Double prélèvement à 1 semaine d'intervalle

Bonjour je ne sais pas si c'est ici que je dois envoyer ma question pour le service support de Spotify.Je suis membre premium depuis plus d'un an, mais en mars et en avril, j'ai été prélevée 2x sur ma carte de crédit, à 1 semaine d'intervalle, et san...

Casual Listener

Bonjour   je ne sais pas si c'est ici que je dois envoyer ma question pour le service support de Spotify. Je suis membre premium depuis plus d'un an, mais en mars et en avril, j'ai été prélev...

MattSuda

Spotify Star

868 Views

3 replies

0 likes

Premium
  • 868 Views
  • 3 replies
  • 0 likes

Why the bias on song editing????

So, Dynamite Hack's classic song 'Boyz In The Hood' is forced to edit out the word "**bleep**", but you let trap artists say it every other word??? Stop making people edit their songs. It's such BS. People can sing about having **bleep** with your fa...

Casual Listener

So, Dynamite Hack's classic song 'Boyz In The Hood' is forced to edit out the word "**bleep**", but you let trap artists say it every other word??? Stop making people edit their songs. It's such BS. ...

Taisen19D

Casual Listener

1828 Views

6 replies

1 likes

  • 1828 Views
  • 6 replies
  • 1 likes

Transferir minhas playlists para uma nova conta

Olá, como faço pra transferir minhas playlists salvas? se possível os seguidores e quem eu sigo tambémAntiga: yasmimvasconcelospina@yahoo.com.brNova: yasmimvasconcelospina95@gmail.com

Visitor

Olá, como faço pra transferir minhas playlists salvas? se possível os seguidores e quem eu sigo também Antiga: yasmimvasconcelospina@yahoo.com.br Nova: yasmimvasconcelospina95@gmail.com

Bittencourt

Spotify Star

46213 Views

5 replies

0 likes

  • 46213 Views
  • 5 replies
  • 0 likes

Log in

I can't log into my Spotify account. Told me my password was incorrect so I tried to reset it and so I do a new password and when I hit the submit button it tells me that my form has timed out. I've done this 4 times with the same results. I can't fi...

Newbie

I can't log into my Spotify account. Told me my password was incorrect so I tried to reset it and so I do a new password and when I hit the submit button it tells me that my form has timed out. I've ...

Tom

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes