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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ShaunDave
  • Casual Listener
  • 201472 Views
  • 722 replies
  • 67 likes
  • Account
  • 201472 Views
  • 722 replies
  • 67 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1103319 Views
  • 118 replies
  • 106 likes
  • Account
  • 1103319 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55534 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55534 Views
  • 61 replies
  • 8 likes

No se realizan los pagos

Buenos días,Estuve en una promoción de tres meses a 9 pesos argentinos (aprox. 0.5 dólares americanos) de los cuales me descontaron el primer mes y los otros dos no. Ahora estoy ya con el pago normal de Spotify premium y tampoco me realiza el pago. L...

  • Newbie
  • Buenos días, Estuve en una promoción de tres meses a 9 pesos argentinos (aprox. 0.5 dólares americanos) de los cuales me descontaron el primer mes y los otros dos no. Ahora estoy ya con el pago no...
  • 52 Views
  • 0 replies
  • 0 likes
  • 52 Views
  • 0 replies
  • 0 likes

Monthly premium membership ended early

My monthly premium membership should have lasted untill 21 march but since yesterday (19 march) i am getting advertisements and i can not chose the songs i want to listen to. So mu premium membership ended 2 days earlier than i payed for. I am attach...

  • Newbie
  • My monthly premium membership should have lasted untill 21 march but since yesterday (19 march) i am getting advertisements and i can not chose the songs i want to listen to. So mu premium membership...
  • 96 Views
  • 0 replies
  • 0 likes
  • Premium
  • 96 Views
  • 0 replies
  • 0 likes

Assinei o premium familiar por 60 dias Grátis

Eu assinei o premium familiar por 60 dias grátis e 4 dias depois já foi cobrado o primeiro mês no meu Cartão de Crédito

  • Casual Listener
  • Eu assinei o premium familiar por 60 dias grátis e 4 dias depois já foi cobrado o primeiro mês no meu Cartão de Crédito 
  • Bittencourt
  • Spotify Star
  • 230 Views
  • 3 replies
  • 0 likes
  • Premium
  • 230 Views
  • 3 replies
  • 0 likes

Solved!! My account got hacked and started a Spotify Premium for Family and added members

I recently noticed that my account has been hacked and upgraded to a Family subscription and had added 5 (NOT FRIENDS) to my account! How can this has been done without my approval? BRAnna

  • Casual Listener
  • I recently noticed that my account has been hacked and upgraded to a Family subscription and had added 5 (NOT FRIENDS) to my account!   How can this has been done without my approval?   ...
  • annabjorkman
  • Casual Listener
  • 616 Views
  • 6 replies
  • 0 likes
  • 616 Views
  • 6 replies
  • 0 likes

Account

I have family premium on my old phone that got damaged and I can't seem to get to that account as it does not show I have premium and I think my phone was the administrator

  • Casual Listener
  • I have family premium on my old phone that got damaged and I can't seem to get to that account as it does not show I have premium and I think my phone was the administrator
  • Maxim
  • Spotify Star
  • 287 Views
  • 3 replies
  • 0 likes
  • 287 Views
  • 3 replies
  • 0 likes

Aide avec cadeau svp

Bonjour,Le 22 au soir j'ai souhaité offrir un abonnement en utilisant le site web de Spotify pour le 24.Dans le champs "votre mail" j'ai utilisé un autre compte mail que celui de mon compte mail Spotify. J'ai payé et eu la confirmation PayPal.La situ...

  • Casual Listener
  • Bonjour, Le 22 au soir j'ai souhaité offrir un abonnement en utilisant le site web de Spotify pour le 24. Dans le champs "votre mail" j'ai utilisé un autre compte mail que celui de mon compte mail ...
  • Mline78
  • Newbie
  • 700 Views
  • 4 replies
  • 1 likes
  • Other
  • 700 Views
  • 4 replies
  • 1 likes

Not getting premium

I know there might be topic like this but even though Spotify got $4.99 already and chase shows $4.99 was sent to spotify, I am not able to get premium or email saying I paid for it. I sent email to spotify but all I got was automated email. I am not...

  • Newbie
  • I know there might be topic like this but even though Spotify got $4.99 already and chase shows $4.99 was sent to spotify, I am not able to get premium or email saying I paid for it. I sent email to ...
  • Maxim
  • Spotify Star
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Canceled subscription still charged me $9.99 USD. No response from support.

although I have unsubscribed my premium, I am still being charged every month. I have no other accounts, I've checked.

  • Casual Listener
  • although I have unsubscribed my premium, I am still being charged every month. I have no other accounts, I've checked.
  • Maxim
  • Spotify Star
  • 209 Views
  • 3 replies
  • 0 likes
  • 209 Views
  • 3 replies
  • 0 likes

Login every time I open the app?

Hi! I previously had no trouble at all, spotify would automatically open and I'd be logged in and all my music appeared automatically. However, a few weeks ago, it started to ask me to log in after some hours of not using it, and it's very unpractica...

  • Casual Listener
  • Hi!  I previously had no trouble at all, spotify would automatically open and I'd be logged in and all my music appeared automatically. However, a few weeks ago, it started to ask me to log in ...
  • Bittencourt
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemen met inloggen

hallo, ik wil inloggen maar ik weet mijn inlog gegevens niet meer en ook mijn e-mailadres nietik hoop dat iemand mij kan helpen. p.s. dit account heb ik alleen gemaakt om voor hulp te vragen. m.v.g.

  • Regular
  • hallo,   ik wil inloggen maar ik weet mijn inlog gegevens niet meer en ook mijn e-mailadres niet ik hoop dat iemand mij kan helpen.  p.s. dit account heb ik alleen gemaakt om voor hulp ...
  • cbroekc
  • Newbie
  • 327 Views
  • 2 replies
  • 0 likes
  • Account
  • 327 Views
  • 2 replies
  • 0 likes

Apesar de realizar o cancelamento da conta premium, recebi confirmação de pagamento de R$ 16,90

Prezados (as), boa noite. Fiz a adesão à conta premium na fase de teste gratuito de 90 dias, o dia em que expira este período de gratuidade é amanhã, 16/03/17, apesar de ter realizado o cancelamento da conta premium hoje, 15/03/17, recebi um e-mail e...

  • Regular
  • Prezados (as), boa noite. Fiz a adesão à conta premium na fase de teste gratuito de 90 dias, o dia em que expira este período de gratuidade é amanhã, 16/03/17, apesar de ter realizado o cancelamento ...
  • Bittencourt
  • Spotify Star
  • 1021 Views
  • 9 replies
  • 0 likes
  • Premium
  • 1021 Views
  • 9 replies
  • 0 likes

Help

I'm being charged for Spotify but when I look at my subscription it says I have free Spotify

  • Newbie
  • I'm being charged for Spotify but when I look at my subscription it says I have free Spotify
  • Maxim
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Tried to set up my premium account again - didn't work

Hi there, I'm from Germany and I wanted to upgrade my account to a student premium account. The registration with UNIDAYS worked fine and they even found my university. But when I picked "Rechnung" or bill and entered my address and stuff like that, ...

  • Casual Listener
  • Hi there,   I'm from Germany and I wanted to upgrade my account to a student premium account. The registration with UNIDAYS worked fine and they even found my university. But when I picked "Re...
  • Maxim
  • Spotify Star
  • 171 Views
  • 5 replies
  • 0 likes
  • Premium
  • 171 Views
  • 5 replies
  • 0 likes

Premium Member Signed up with Rogers

I got a 2 year subscription through Rogers and never knew about it till last year. I used it for 3 months and now I am on a free account. I was told through Rogers that my subscription should not end till Nov 2017.

  • Casual Listener
  • I got a 2 year subscription through Rogers and never knew about it till last year. I used it for 3 months and now I am on a free account. I was told through Rogers that my subscription should not end...
  • Maxim
  • Spotify Star
  • 144 Views
  • 3 replies
  • 0 likes
  • 144 Views
  • 3 replies
  • 0 likes

Changed email

Someone changed my email and it wasn't me and they are now using my account and I can't get into it

  • Newbie
  • Someone changed my email and it wasn't me and they are now using my account and I can't get into it
  • Jacob
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Forgot Password and Email

I forgot my password so I tried to change it, but I also forget the email I set my account up with so I can't get the confirmation email. How do I see what email I set up the account with?

  • Newbie
  • I forgot my password so I tried to change it, but I also forget the email I set my account up with so I can't get the confirmation email. How do I see what email I set up the account with?
  • Jacob
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 162 Views
  • 1 replies
  • 0 likes

Double charged

I was charged twice last night. Once with the student discount then a second time for full price?

  • Casual Listener
  • I was charged twice last night. Once with the student discount then a second time for full price?
  • Jacob
  • Community Legend
  • 208 Views
  • 3 replies
  • 0 likes
  • 208 Views
  • 3 replies
  • 0 likes

You already have an account under that name

When trying to log in on iPhone app it comes up with you already have an account under that name. I have logged in online and signed out of all accounts I also Spotify premiumCan anyone help?

  • Newbie
  • When trying to log in on iPhone app it comes up with you already have an account under that name. I have logged in online and signed out of all accounts I also Spotify premium Can anyone help?
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes