Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653887 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734357 Views
18 replies
29 likes
so today i enter my sptotify and i wasn't in family plan anyomore , and now i can't get back because they say the adress is wrong but is correct, i need some help here guys
so today i enter my sptotify and i wasn't in family plan anyomore , and now i can't get back because they say the adress is wrong but is correct, i need some help here guys 😃
Community Legend
521 Views
1 replies
0 likes
Tengo una cuenta premium de spotify que me hice con el correo y hace poco me hice facebook. Me gustaria sincronizar la cuenta de facebook con la de spotify para añadir a mis amigos pero no me deja. He intentado ya varios dias seguidos y me es imposib...
Tengo una cuenta premium de spotify que me hice con el correo y hace poco me hice facebook. Me gustaria sincronizar la cuenta de facebook con la de spotify para añadir a mis amigos pero no me deja. H...
Spotify Star
237 Views
1 replies
0 likes
I have a spotify premium account and I have tried to log in with facebook to add my friends list to spotify but I am not able to because it appears a message which informs about a temporal error. I keep trying everyday and I cant link the facebook ac...
I have a spotify premium account and I have tried to log in with facebook to add my friends list to spotify but I am not able to because it appears a message which informs about a temporal error. I k...
Casual Listener
327 Views
2 replies
0 likes
Today logging on I found that I was no longer logged in. I have paid premium for 2+ years now. When I log back in, it says I only have a free account. My wife is still logged in on her phone with premium(same account) I can no longer access any playl...
Today logging on I found that I was no longer logged in. I have paid premium for 2+ years now. When I log back in, it says I only have a free account. My wife is still logged in on her phone with pre...
Spotify Star
294 Views
1 replies
0 likes
Your help please. Login on my smarth LG 4K tv 2016 and nothing appears. Neither my music nor my playlist.Close and open session several times. Still does not work.Tengo un LG Smart 4K TV 2016 y no puedo ver mis cancionesy listas de reproducción.cerre...
Your help please. Login on my smarth LG 4K tv 2016 and nothing appears. Neither my music nor my playlist. Close and open session several times. Still does not work. Tengo un LG Smart 4K TV 201...
Community Legend
302 Views
1 replies
1 likes
It's been over 24 hours and I haven't received any help from spotify still. My account email was changed twice, I responded to the first email. My account was upgraded and charged for family premium, and there are three users that I keep deleting fro...
It's been over 24 hours and I haven't received any help from spotify still. My account email was changed twice, I responded to the first email. My account was upgraded and charged for family premium,...
Community Legend
324 Views
2 replies
0 likes
So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really want to this continuing happening because that is no...
So, a while ago my brother used my account to listen music. He was listening religious music and now in my recomendations, my daily mix and everywhere there is this tipe of genre and i don´t really w...
Spotify Star
43905 Views
6 replies
0 likes
I wasn't sure how to report this and haven't had luck getting in touch with Spotify, but I noticed that an EP by a band called Kardia is listed under a different Kardia's Spotify page. This is the current Kardia band page https://open.spotify.com/art...
I wasn't sure how to report this and haven't had luck getting in touch with Spotify, but I noticed that an EP by a band called Kardia is listed under a different Kardia's Spotify page. ...
Community Legend
258 Views
1 replies
0 likes
So I'm thinking about deleting Facebook, but I'm not sure whether or not I created my Spotify with my Facebook account or not. It does show my email under Profile, but I can't find a setting to unlink it. What can I do?
So I'm thinking about deleting Facebook, but I'm not sure whether or not I created my Spotify with my Facebook account or not. It does show my email under Profile, but I can't find a setting to unlin...
Spotify Star
1700 Views
3 replies
1 likes
Hi, I am having a reoccuring issue where somebody else's Spotify activity is being associated with my account. My occunt is linked to Facebook and I discovered it when I saw that posts were being made to my profile about listening to music that I nev...
Hi, I am having a reoccuring issue where somebody else's Spotify activity is being associated with my account. My occunt is linked to Facebook and I discovered it when I saw that posts were ...
Newbie
1693 Views
8 replies
3 likes
So I linked my psn to my Spotify but then made a new psn and it won't let me link to the new account. I have gone onto Spotify and revoked access to psn a couple of times but it won't work. PlayStation tells me there is nothing they can do and I real...
So I linked my psn to my Spotify but then made a new psn and it won't let me link to the new account. I have gone onto Spotify and revoked access to psn a couple of times but it won't work. PlayStati...
Community Legend
438 Views
4 replies
0 likes
is it possible to block a certain artist from showing up in your feed and in your autoplay? for example, i really really hate the weeknd, is it possible for me to block his songs from autoplaying on playlists (i.e top 40, etc)?
is it possible to block a certain artist from showing up in your feed and in your autoplay? for example, i really really hate the weeknd, is it possible for me to block his songs from autoplaying on ...
Newbie
82086 Views
65 replies
58 likes
I have been being charged for pemium for several months now and have not noticed. Last year I started a free trial but did not continue. My account says I have the free version and my app has ads. My card has been being charged this whole time. How d...
I have been being charged for pemium for several months now and have not noticed. Last year I started a free trial but did not continue. My account says I have the free version and my app has ads. My...
Spotify Star
187 Views
1 replies
0 likes
I recently signed up for Spotify for the first time with my email and was notified that I would get one month of premium and then would be paying 9.99/month. At that point, I realized I had signed up with my personal email instead of my student email...
I recently signed up for Spotify for the first time with my email and was notified that I would get one month of premium and then would be paying 9.99/month. At that point, I realized I had signed up...
Spotify Star
184 Views
1 replies
0 likes
Hi I forgot the log in email and password, what should i do?My email [Personal Information - Removed by Star][Personal Information - Removed by Star]
Hi I forgot the log in email and password, what should i do? My email [Personal Information - Removed by Star] [Personal Information - Removed by Star]
Casual Listener
1326 Views
2 replies
0 likes
I not use iOS or any computer I not shear my information whit third party I think its clear thanks
I not use iOS or any computer I not shear my information whit third party I think its clear thanks
Casual Listener
300 Views
1 replies
0 likes
Hi, i tried to change my password because i forgot it, but the email i used has been deleted so i cant see the mail. Can i change my email without confirming my password? (because i forgot it). Thanks in advance!
Hi, i tried to change my password because i forgot it, but the email i used has been deleted so i cant see the mail. Can i change my email without confirming my password? (because i forgot it). Thank...
Community Legend
276 Views
1 replies
0 likes
I can't access acount. Per instructions, I attempted to do so via Facebook. Changed my facebook password. Still not working.
I can't access acount. Per instructions, I attempted to do so via Facebook. Changed my facebook password. Still not working.
Roadie
258 Views
1 replies
0 likes
I tried to get premium membership yet I got charged twice and still I am asked to get the verification
I tried to get premium membership yet I got charged twice and still I am asked to get the verification
Community Legend
599 Views
3 replies
0 likes
"I've tried resetting my password a number of times, it keeps saying my the form has expired? I have after advise copied the link into another browser before opening it and still didn't work? Please advise?"
"I've tried resetting my password a number of times, it keeps saying my the form has expired? I have after advise copied the link into another browser before opening it and still didn't work? Please ...
Community Legend
218 Views
1 replies
0 likes
