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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81346 Views

9 replies

2 likes

Account
Login
  • 81346 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656166 Views

13 replies

4 likes

Account
  • 656166 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737147 Views

18 replies

29 likes

  • 737147 Views
  • 18 replies
  • 29 likes

Credit card charged

Hello! My credit card was charged for my Premium service, but my spotify service notes "your last payment didn't work".

Newbie

Hello! My credit card was charged for my Premium service, but my spotify service notes "your last payment didn't work".

Tom

Community Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Do I lose playlists when moving countries?

According to https://support.spotify.com/br/account_payment_help/account_basics/how-can-i-change-my-country-setting/ its easy to change countries.I do understand that some songs might not be available in the new country, but other than those, will my...

Newbie

According to https://support.spotify.com/br/account_payment_help/account_basics/how-can-i-change-my-country-setting/ its easy to change countries. I do understand that some songs might not be a...

Tom

Community Legend

1667 Views

1 replies

0 likes

Account
Premium
  • 1667 Views
  • 1 replies
  • 0 likes

Probleme bei der Anmeldung

Ich habe mich vor längerem über meinen Facebook Account bei Spotify angemeldet. Allerdings habe ich mir heute ein neues Konto gemacht und darüber Spotify Premium Family abgeschlossen. Jetzt wollte ich über die Einstellungen meinen Account mit Faceboo...

Casual Listener

Ich habe mich vor längerem über meinen Facebook Account bei Spotify angemeldet. Allerdings habe ich mir heute ein neues Konto gemacht und darüber Spotify Premium Family abgeschlossen. Jetzt wollte ic...

iamandyhill

Community Legend

2202 Views

3 replies

0 likes

  • 2202 Views
  • 3 replies
  • 0 likes

bradleychris2009@gmail.com

I'm on premium account says I'm not

Newbie

I'm on premium account says I'm not

Sebasty

Community Legend

914 Views

2 replies

0 likes

  • 914 Views
  • 2 replies
  • 0 likes

Solved!! Cant log in to spotify

Hey can anyone help I'm trying to log into my account but it keeps saying I haven't got a Facebook account even though I'm logging in with my pass word and email any help would be great thank you

Regular

Hey can anyone help I'm trying to log into my account but it keeps saying I haven't got a Facebook account even though I'm logging in with my pass word and email any help would be great thank you

Tom

Community Legend

971 Views

10 replies

0 likes

  • 971 Views
  • 10 replies
  • 0 likes

por error cambie mi cuenta premiun familiar a una cuenta basica

Hola tengo un problema queria comprar un cuenta para un amigo y la hice desde mi cuenta y resulta que actualice la mia y me baja de categoria que puedo hacer al respecto ?

Newbie

Hola tengo un problema    queria comprar un cuenta para un amigo y la hice desde mi cuenta y resulta que actualice la mia y me baja de categoria que puedo hacer al respecto ?

190 Views

0 replies

0 likes

  • 190 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs removed from playlist

Oddly enough only the music I added from the past 15 days has been removed. Everything before is still around. Not really sure how to further explain, nor can I even remember what I added. Any responses appreciated.

Casual Listener

Oddly enough only the music I added from the past 15 days has been removed. Everything before is still around. Not really sure how to further explain, nor can I even remember what I added. Any respon...

SurelyNotSam

Casual Listener

825 Views

2 replies

0 likes

Desktop
Windows
  • 825 Views
  • 2 replies
  • 0 likes

Facebook

Hi, I have two Spotify accounts. This one which is Spotify premium and another one that's free which is connected to my Facebook. Is there any way of connecting my Facebook to my Spotify premium account and deleting the free account which is already ...

Casual Listener

Hi, I have two Spotify accounts. This one which is Spotify premium and another one that's free which is connected to my Facebook. Is there any way of connecting my Facebook to my Spotify premium acco...

Tom

Community Legend

546 Views

6 replies

0 likes

Account
  • 546 Views
  • 6 replies
  • 0 likes

Error finding facebook friends with associated account

Hi, I'm getting an error when I try to use the "find friends" option button in the right sidebar saying "We're sorry but we can't load the friends list" or something similar.I had a free account opened with my facebook account, then I created a new a...

Newbie

Hi, I'm getting an error when I try to use the "find friends" option button in the right sidebar saying "We're sorry but we can't load the friends list" or something similar. I had a free account op...

MattSuda

Spotify Star

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

My Spotify premium has now defaulted back to free after a payment issue. I've updated my payment details via apple and have confirmation by email and bank account that the payment has gone through but my account has now defaulted to free. I've logged...

Casual Listener

My Spotify premium has now defaulted back to free after a payment issue. I've updated my payment details via apple and have confirmation by email and bank account that the payment has gone through bu...

Tom

Community Legend

398 Views

3 replies

0 likes

  • 398 Views
  • 3 replies
  • 0 likes

Cannot log in at all

I'm really frustrated that i can't log into my account through email or facbook on my Mac or through my phone! i have tried every trouble shooter I can find but none of them work and it's really annoying that I can't log in

Newbie

I'm really frustrated that i can't log into my account through email or facbook on my Mac or through my phone! i have tried every trouble shooter I can find but none of them work and it's really anno...

Sebasty

Community Legend

281 Views

2 replies

0 likes

Account
  • 281 Views
  • 2 replies
  • 0 likes

I can't reset my password

My Spotify logged me out on its own and I can't remember my password, when I try to reset my password it tells me that "your form has expired" help!!

Newbie

My Spotify logged me out on its own and I can't remember my password, when I try to reset my password it tells me that "your form has expired" help!!

Tom

Community Legend

303 Views

3 replies

0 likes

  • 303 Views
  • 3 replies
  • 0 likes

Account disabled

My account hot disabeld somebody tips

Newbie

My account hot disabeld somebody tips

Sebasty

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

New Facebook email

I've changed my email address for Facebook but Spotify still has the old email address. The only way I can change it is through Facebook... but I've already done that...

Newbie

I've changed my email address for Facebook but Spotify still has the old email address. The only way I can change it is through Facebook... but I've already done that...

Tom

Community Legend

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

I can't login to my account. It automatically logs in to my sister's account.

Hi Everyone,I currently have the free version of Spotify installed on my computer. I login with my Facebook account. Recently, my sister used my computer to login to her own Spotify account, and, now, Spotify automatically logs me in to her account n...

Newbie

Hi Everyone, I currently have the free version of Spotify installed on my computer. I login with my Facebook account. Recently, my sister used my computer to login to her own Spotify account, and, n...

Tom

Community Legend

202 Views

1 replies

0 likes

Login
  • 202 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked!

My account has been hacked four times in a row now! Each time customer support has removed the hackers access and I have changed all my details and password but it still keeps happening. I recently closed my old account and started a new one and it g...

Newbie

My account has been hacked four times in a row now! Each time customer support has removed the hackers access and I have changed all my details and password but it still keeps happening. I recently c...

Tom

Community Legend

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Betaling is niet gelukt

Hallo, 17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt.De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal.Ik heb toen middels Ideal de betaling rond gemaakt.Ik zag net dat 19 april 2017 he...

Casual Listener

Hallo,   17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt. De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal. Ik heb toen middel...

MattSuda

Spotify Star

1880 Views

5 replies

1 likes

  • 1880 Views
  • 5 replies
  • 1 likes

Conta do Spotify totalmente resetada

Olá! Não vi este problema em nenhum outro tópico e busco ajuda pra resolver. Ontem à noite, meu spotify premium estava funcionando normalmente quando do nada pausa a música e começa a funcionar de forma free. Quando deslogo e entro de novo (minha con...

Newbie

Olá! Não vi este problema em nenhum outro tópico e busco ajuda pra resolver. Ontem à noite, meu spotify premium estava funcionando normalmente quando do nada pausa a música e começa a funcionar de fo...

MattSuda

Spotify Star

523 Views

1 replies

0 likes

Account
Login
Premium
  • 523 Views
  • 1 replies
  • 0 likes

Cuenta premiun

Me registre para cuenta premiun universitario y espero respuesta si me aceptaron. Lo cual ya tengo el cobro en mi tarjeta y no tengo el servicio premium

Newbie

Me registre para cuenta premiun universitario y espero respuesta si me aceptaron. Lo cual ya tengo el cobro en mi tarjeta y no tengo el servicio premium

pipex56527

Newbie

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Cant remember email what i used creating spotify

i cant remember my email what i used to create spotify account and i got premium and cant use the account so what the **bleep** should i do because the spotify support wont even help me

Casual Listener

i cant remember my email what i used to create spotify account and i got premium and cant use the account so what the **bleep** should i do because the spotify support wont even help me

kejt_

Community Legend

413 Views

3 replies

0 likes

  • 413 Views
  • 3 replies
  • 0 likes