Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88432 Views

9 replies

2 likes

Account
Login
  • 88432 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

746822 Views

13 replies

4 likes

Account
  • 746822 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757103 Views

18 replies

29 likes

  • 757103 Views
  • 18 replies
  • 29 likes

Superuser Contribution Songs removed from playlist

Oddly enough only the music I added from the past 15 days has been removed. Everything before is still around. Not really sure how to further explain, nor can I even remember what I added. Any responses appreciated.

Casual Listener

Oddly enough only the music I added from the past 15 days has been removed. Everything before is still around. Not really sure how to further explain, nor can I even remember what I added. Any respon...

SurelyNotSam

Casual Listener

867 Views

2 replies

0 likes

Desktop
Windows
  • 867 Views
  • 2 replies
  • 0 likes

Facebook

Hi, I have two Spotify accounts. This one which is Spotify premium and another one that's free which is connected to my Facebook. Is there any way of connecting my Facebook to my Spotify premium account and deleting the free account which is already ...

Casual Listener

Hi, I have two Spotify accounts. This one which is Spotify premium and another one that's free which is connected to my Facebook. Is there any way of connecting my Facebook to my Spotify premium acco...

Tom

Community Legend

574 Views

6 replies

0 likes

Account
  • 574 Views
  • 6 replies
  • 0 likes

Error finding facebook friends with associated account

Hi, I'm getting an error when I try to use the "find friends" option button in the right sidebar saying "We're sorry but we can't load the friends list" or something similar.I had a free account opened with my facebook account, then I created a new a...

Newbie

Hi, I'm getting an error when I try to use the "find friends" option button in the right sidebar saying "We're sorry but we can't load the friends list" or something similar. I had a free account op...

MattSuda

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Solved!! Premium not working

My Spotify premium has now defaulted back to free after a payment issue. I've updated my payment details via apple and have confirmation by email and bank account that the payment has gone through but my account has now defaulted to free. I've logged...

Casual Listener

My Spotify premium has now defaulted back to free after a payment issue. I've updated my payment details via apple and have confirmation by email and bank account that the payment has gone through bu...

Tom

Community Legend

413 Views

3 replies

0 likes

  • 413 Views
  • 3 replies
  • 0 likes

Cannot log in at all

I'm really frustrated that i can't log into my account through email or facbook on my Mac or through my phone! i have tried every trouble shooter I can find but none of them work and it's really annoying that I can't log in

Newbie

I'm really frustrated that i can't log into my account through email or facbook on my Mac or through my phone! i have tried every trouble shooter I can find but none of them work and it's really anno...

Sebasty

Community Legend

288 Views

2 replies

0 likes

Account
  • 288 Views
  • 2 replies
  • 0 likes

I can't reset my password

My Spotify logged me out on its own and I can't remember my password, when I try to reset my password it tells me that "your form has expired" help!!

Newbie

My Spotify logged me out on its own and I can't remember my password, when I try to reset my password it tells me that "your form has expired" help!!

Tom

Community Legend

312 Views

3 replies

0 likes

  • 312 Views
  • 3 replies
  • 0 likes

Account disabled

My account hot disabeld somebody tips

Newbie

My account hot disabeld somebody tips

Sebasty

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

New Facebook email

I've changed my email address for Facebook but Spotify still has the old email address. The only way I can change it is through Facebook... but I've already done that...

Newbie

I've changed my email address for Facebook but Spotify still has the old email address. The only way I can change it is through Facebook... but I've already done that...

Tom

Community Legend

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

I can't login to my account. It automatically logs in to my sister's account.

Hi Everyone,I currently have the free version of Spotify installed on my computer. I login with my Facebook account. Recently, my sister used my computer to login to her own Spotify account, and, now, Spotify automatically logs me in to her account n...

Newbie

Hi Everyone, I currently have the free version of Spotify installed on my computer. I login with my Facebook account. Recently, my sister used my computer to login to her own Spotify account, and, n...

Tom

Community Legend

207 Views

1 replies

0 likes

Login
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! Account Hacked!

My account has been hacked four times in a row now! Each time customer support has removed the hackers access and I have changed all my details and password but it still keeps happening. I recently closed my old account and started a new one and it g...

Newbie

My account has been hacked four times in a row now! Each time customer support has removed the hackers access and I have changed all my details and password but it still keeps happening. I recently c...

Tom

Community Legend

543 Views

3 replies

0 likes

  • 543 Views
  • 3 replies
  • 0 likes

Betaling is niet gelukt

Hallo, 17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt.De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal.Ik heb toen middels Ideal de betaling rond gemaakt.Ik zag net dat 19 april 2017 he...

Casual Listener

Hallo,   17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt. De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal. Ik heb toen middel...

MattSuda

Spotify Star

1900 Views

5 replies

1 likes

  • 1900 Views
  • 5 replies
  • 1 likes

Conta do Spotify totalmente resetada

Olá! Não vi este problema em nenhum outro tópico e busco ajuda pra resolver. Ontem à noite, meu spotify premium estava funcionando normalmente quando do nada pausa a música e começa a funcionar de forma free. Quando deslogo e entro de novo (minha con...

Newbie

Olá! Não vi este problema em nenhum outro tópico e busco ajuda pra resolver. Ontem à noite, meu spotify premium estava funcionando normalmente quando do nada pausa a música e começa a funcionar de fo...

MattSuda

Spotify Star

536 Views

1 replies

0 likes

Account
Login
Premium
  • 536 Views
  • 1 replies
  • 0 likes

Cuenta premiun

Me registre para cuenta premiun universitario y espero respuesta si me aceptaron. Lo cual ya tengo el cobro en mi tarjeta y no tengo el servicio premium

Newbie

Me registre para cuenta premiun universitario y espero respuesta si me aceptaron. Lo cual ya tengo el cobro en mi tarjeta y no tengo el servicio premium

pipex56527

Newbie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Cant remember email what i used creating spotify

i cant remember my email what i used to create spotify account and i got premium and cant use the account so what the **bleep** should i do because the spotify support wont even help me

Casual Listener

i cant remember my email what i used to create spotify account and i got premium and cant use the account so what the **bleep** should i do because the spotify support wont even help me

kejt_

Community Legend

424 Views

3 replies

0 likes

  • 424 Views
  • 3 replies
  • 0 likes

¿Cómo recuperar una playlist de Spotify que has escuchado ya?

Hace dos noches me puse una playlist que el sistema me sugirió. Era música para dormir. Había mucha guitarra eléctrica pero de un modo relajante. Anoche quería ponerla otra vez pero no la encontré. ¿Existe alguna manera de que alguien acceda a mi his...

Newbie

Hace dos noches me puse una playlist que el sistema me sugirió. Era música para dormir. Había mucha guitarra eléctrica pero de un modo relajante. Anoche quería ponerla otra vez pero no la encontré. ¿...

iamandyhill

Community Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Account Potentially Compromised

I have a bizarre charge on my credit card that was made online from a different continent, with a credit card that has only been used maybe twice in the past year for anything other than my pre-authorized Spotify subscription. Can someone check to se...

Newbie

I have a bizarre charge on my credit card that was made online from a different continent, with a credit card that has only been used maybe twice in the past year for anything other than my pre-autho...

Tom

Community Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Kredi kartımdan arka arkaya 7 tl ücret çekildi ve premium başlamadı

19.04.2017 tarihinde spotify öğrenci üyeliğini açmak için denemelerde bulundum sistem hata verdi yaklaşık 5 kez denedim her birindede para çekmiş ama üyeliğim gerçekleşmemiş. Çekilen ücretlerin iadesini istiyorum.

Newbie

19.04.2017 tarihinde spotify öğrenci üyeliğini açmak için denemelerde bulundum sistem hata verdi yaklaşık 5 kez denedim her birindede para çekmiş ama üyeliğim gerçekleşmemiş. Çekilen ücretlerin iades...

Barisoner

Newbie

1522 Views

8 replies

3 likes

  • 1522 Views
  • 8 replies
  • 3 likes

Add kid to premium family

How do I add my 11 year old daughter to my family subscription?I've created an invite by creating a link. Entered the link into the browser, and am asked to created an account for her.I go in to create the account, entering her mail adress, username,...

Casual Listener

How do I add my 11 year old daughter to my family subscription? I've created an invite by creating a link. Entered the link into the browser, and am asked to created an account for her. I go in to ...

rukkulakki-

Casual Listener

913 Views

4 replies

0 likes

Account
Other
Premium
  • 913 Views
  • 4 replies
  • 0 likes

Can't log in

Hi all, I have some problems with my account (I guess) ... I signed up through fb a few weeks ago ( I use Spotify only on my desktop). It worked, I used my account , I listened to songs, but something happened , it signed out and I can't log in now. ...

Casual Listener

Hi all,    I have some problems with my account (I guess) ... I signed up through fb a few weeks ago ( I use Spotify only on my desktop). It worked, I used my account , I listened to song...

evookiss

Casual Listener

550 Views

4 replies

0 likes

Account
  • 550 Views
  • 4 replies
  • 0 likes

student discount

I go to a college in dublin ireland called colaiste ide college of further education. This college is not listed in the college options. I would like to prove i attend college to avail of this offer

Casual Listener

I go to a college in dublin ireland called colaiste ide college of further education. This college is not listed in the college options. I would like to prove i attend college to avail of this offer

Robert_W

Community Legend

374 Views

4 replies

0 likes

Premium
  • 374 Views
  • 4 replies
  • 0 likes