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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4526 Views
  • 1 replies
  • 9 likes
  • Security
  • 4526 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nolosabemos
  • Visitor
  • 464332 Views
  • 975 replies
  • 110 likes
  • Account
  • 464332 Views
  • 975 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205350 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205350 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113051 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113051 Views
  • 72 replies
  • 12 likes

Adding Spotify to another computer

I use Spotify on my home computer and would like to use it on my laptop. But I couldn't find how to import my playlist and pair my account, even though I connected successfully.

  • Casual Listener
  • I use Spotify on my home computer and would like to use it on my laptop. But I couldn't find how to import my playlist and pair my account, even though I connected successfully.  
  • agatubabe
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • Account
  • 323 Views
  • 2 replies
  • 0 likes

Changing family plan members. Says opps there was a problem

Hello all I am trying to remove a member from my family plan but when I click on the button to view the members it says "opps there was a problem please try again" nothing will work and I need to take someone off of my plan. Thank you

  • Newbie
  • Hello all I am trying to remove a member from my family plan but when I click on the button to view the members it says "opps there was a problem please try again" nothing will work and I need to tak...
  • manimecker30
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Payment issue

Himy partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for premium without our authorisation (although they all...

  • Newbie
  • Hi my partner and I both have free Spotify accounts. This week our account shows that we've been charged a Spotify monthly fee. We suspect one of our children has used our credit card to sign up for...
  • alicia1970mckoy
  • Newbie
  • 237 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 237 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution desactivaron mi cuenta y no sé cómo activarla

Spotify desactivo mi cuenta como puedo activarla de nuevo¡.,.? No me deja usar mi usuario ni mi correo que puedo hacer ....?

  • Newbie
  • Spotify desactivo mi cuenta  como puedo activarla de nuevo¡.,.?  No me deja usar mi usuario ni mi correo  que puedo hacer ....?
  • user-removed
  • Not applicable
  • 19309 Views
  • 5 replies
  • 3 likes
  • 19309 Views
  • 5 replies
  • 3 likes

Superuser Contribution Cant log in or reset password

Hi all,I have been experiencing issues with Spotify asking me to sign in and when i do it's not recognising my password so i have to re-set it. I reset my password withing the last 2 weeks no issues at all. Now i'm trying to re-set my password, it's ...

  • Visitor
  •  Hi all, I have been experiencing issues with Spotify asking me to sign in and when i do it's not recognising my password so i have to re-set it. I reset my password withing the last 2 weeks no...
  • Alfredo
  • Roadie
  • 391 Views
  • 3 replies
  • 0 likes
  • Account
  • 391 Views
  • 3 replies
  • 0 likes

Superuser Contribution I Pay the 9 pesos Trial and my account does not work!

Where is my premium accunt trial? I paid the 9 pesos promotion last June 6 and today 18th is a free account, I want my 9 pesos back and cancel the account immediately

  • Newbie
  • Where is my premium accunt trial? I paid the 9 pesos promotion last June 6 and today 18th is a free account, I want my 9 pesos back and cancel the account immediately
  • Alfredo
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

MY 1 MONTH PREMIUM SUBSCRIPTION BECAME FREE AFTER 4 DAYS

Hi! I subscribed to spotify premium for 1 month last saturday which is june 17, 2017 and now when i used the app (june 20, 2017) i wasnt able to play the songs that i downloaded and my subscription is now free i hope u bring back my premium subscript...

  • Newbie
  • Hi! I subscribed to spotify premium for 1 month last saturday which is june 17, 2017 and now when i used the app (june 20, 2017) i wasnt able to play the songs that i downloaded and my subscription i...
  • Bittencourt
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Será que o Spotify realmente se preocupa com as demandas dos usuários?

Será que o Spotify realmente se preocupa com as demandas dos usuários? Tenho um usuário do meu plano familiar removido e não consigo informações do motivo já que cumprimos os requisitos necessários. Além disso fui bloqueada para inclusive gerenciar m...

  • Newbie
  • Será que o Spotify realmente se preocupa com as demandas dos usuários?  Tenho um usuário do meu plano familiar removido e não consigo informações do motivo já que cumprimos os requisitos necess...
  • Bittencourt
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Spotify Family Plan in brazil - Spotify Família Brasil

Good morning, my sister signed the family plan but every time I try to put myself together, the following message appears: Oops, something went wrong. Try again. Can someone help me?bom dia, minha irmã assinou o plano familiar porém sempre que tento ...

  • Casual Listener
  • Good morning, my sister signed the family plan but every time I try to put myself together, the following message appears: Oops, something went wrong. Try again. Can someone help me? bom dia, minh...
  • brunasilveira
  • Casual Listener
  • 964 Views
  • 11 replies
  • 1 likes
  • 964 Views
  • 11 replies
  • 1 likes

Solved!!Superuser Contribution My account has dissapeared

Hi, I have been using Spotify as a premium member for many years, and listened to it yesterday. Today, when I opened my Spotify app on my phone it told me I had the wrong login info. No combinations of email/user/passwords are working. Then I try to ...

  • Visitor
  • Hi,   I have been using Spotify as a premium member for many years, and listened to it yesterday.   Today, when I opened my Spotify app on my phone it told me I had the wrong login info...
  • Alfredo
  • Roadie
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Username is different from display name

Hi,My username is different from my display name. I think this was due to the fact that it somehow linked to Facebook but I don't have that enabled. I want my display name to be the same as username - how can I do this. Username is TalkAboutPopMusic....

  • Roadie
  • Hi, My username is different from my display name. I think this was due to the fact that it somehow linked to Facebook but I don't have that enabled.   I want my display name to be the same a...
  • PopAndTalk
  • Roadie
  • 851 Views
  • 2 replies
  • 0 likes
  • Account
  • 851 Views
  • 2 replies
  • 0 likes

Solved!! Someone using my spotify account?!!!

Okay so I was using the web player of Spotify just now.. when the song paused and said "Someone else is logged in.. blah blah".. at first I thought nothing of it, and then it happened again. Searched it online and didn't think anything of it until I ...

  • Casual Listener
  • Okay so I was using the web player of Spotify just now.. when the song paused and said "Someone else is logged in.. blah blah".. at first I thought nothing of it, and then it happened again. Searched...
  • tallen88
  • Newbie
  • 1456 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1456 Views
  • 8 replies
  • 0 likes

Superuser Contribution Discover weekly picture

My discover weekly profile picture is one of me and my ex and it hasnt changed in two months. My account is made with facebook so im not sure what to do

  • Visitor
  • My discover weekly profile picture is one of me and my ex and it hasnt changed in two months. My account is made with facebook so im not sure what to do
  • user-removed
  • Not applicable
  • 297 Views
  • 3 replies
  • 0 likes
  • Account
  • 297 Views
  • 3 replies
  • 0 likes

Superuser Contribution I made up a account on my phone but cant remember

I did not use my own email i used a not exsisted email for spotify to get a free month but now i want to end the free period because i dont wanna pay 10€ a mont but the problem is now i can't find or remember the e-mail i used and it is now a premium...

  • Casual Listener
  • I did not use my own email i used a not exsisted email for spotify to get a free month but now i want to end the free period because i dont wanna pay 10€ a mont but the problem is now i can't find or...
  • Alfredo
  • Roadie
  • 353 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 353 Views
  • 3 replies
  • 0 likes

How to delete an account

My ex partner has used my email address (without my permission) to set up a Spotify account and I'm sick of getting emails, how do I close the account/take my email address off of it?

  • Newbie
  • My ex partner has used my email address (without my permission) to set up a Spotify account and I'm sick of getting emails, how do I close the account/take my email address off of it?
  • R3TRO
  • Newbie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Alternative login to Facebook

I have a Spotify account linked to my Facebook account and I want that this way, I use this way in my smartphone, I use this way when I am home or wathever place, but I cannot use this way when I am at work. The enterprise proxy rules deny access to ...

  • Newbie
  • I have a Spotify account linked to my Facebook account and I want that this way, I use this way in my smartphone, I use this way when I am home or wathever place, but I cannot use this way when I am ...
  • gringolito
  • Newbie
  • 1759 Views
  • 2 replies
  • 0 likes
  • Account
  • 1759 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Vodafone Spotify Premium Problem

Hi, I am trying to get my free Spotify Premium with my Vodafone. I have had Spotify Premium already and was paying per month for that. I HAVE cancelled this and my account says that I have Spotify Free now. So the cancellation would appear complete a...

  • Casual Listener
  • Hi,   I am trying to get my free Spotify Premium with my Vodafone.   I have had Spotify Premium already and was paying per month for that.   I HAVE cancelled this and my account ...
  • cvb_tintern
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Merge/delete account information

Hi all,This is my situation. Couple of years ago, I created a Spotify account with my main email. Then by accident I created another account but this time linked with Facebook. This facebook-linked account is my main premium account at this time, but...

  • Visitor
  • Hi all, This is my situation. Couple of years ago, I created a Spotify account with my main email. Then by accident I created another account but this time linked with Facebook. This facebook-linked...
  • SergioDavid
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Premium family address issue

I can't figure out what address i used at registration ... I've been at the same address and am wondering if it is a typo but i can't find my info... is the address used from my billing information?

  • Newbie
  • I can't figure out what address i used at registration ... I've been at the same address and am wondering if it is a typo but i can't find my info... is the address used from my billing information?&...
  • Maxim
  • Spotify Star
  • 2541 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 2541 Views
  • 8 replies
  • 0 likes