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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9131 Views
  • 2 replies
  • 9 likes
  • Security
  • 9131 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482958 Views
  • 979 replies
  • 111 likes
  • Account
  • 482958 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211146 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211146 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121063 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121063 Views
  • 72 replies
  • 12 likes

Superuser Contribution spotify premium family error

I will change a family member in my Spotify family but whenever I click the button premium Family clicks the error message that something went wrong and that I try again Unfortunately, it has been going so well since a yesterday afternoon.

  • Casual Listener
  •   I will change a family member in my Spotify family but whenever I click the button premium Family clicks the error message that something went wrong and that I try again Unfortunately, it ...
  • SergioDavid
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Contraseña

He olvidado mi contraseña y la cuenta que abrí hace años está asociada a una cuenta de correo que ya no existe. Todas las soluciones que se me ofrecen pasan o por esciribir mi antigua contraseña o por recibir una nueva contraseña en la vieja direcció...

  • Newbie
  • He olvidado mi contraseña y la cuenta que abrí hace años está asociada a una cuenta de correo que ya no existe. Todas las soluciones que se me ofrecen pasan o por esciribir mi antigua contraseña o po...
  • SergioDavid
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Soy usuario premium, pero en las app soy free

Buenos días Soy usuario premium desde hace dos años. La última renovación fue el 13 junio, con el pago correcto. En la pagina de la cuenta aparezco como usuario premium (adjunto la imagen). Sin embargo, en el ordenador, y los moviles, aparezco como u...

  • Newbie
  • Buenos días   Soy usuario premium desde hace dos años. La última renovación fue el 13 junio, con el pago correcto. En la pagina de la cuenta aparezco como usuario premium (adjunto la imagen). ...
  • SergioDavid
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscribe Spotify using MOL point

Hi, right now im using Mol Point to subscribe spotify. I want change my subsribe directly through spotify website. can i do that?

  • Newbie
  • Hi, right now im using Mol Point to subscribe spotify. I want change my subsribe directly through spotify website. can i do that?
  • SergioDavid
  • Roadie
  • 795 Views
  • 1 replies
  • 0 likes
  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Family gezinsleden toevoegen lukt niet

Oeps er is iets fout gegaan verschijnt elke keer als ik gezinsleden wil toevoegen of verwijderen.Ik ben de beheerder. Alles staat op mijn naam. Wie o wie zou mij kunnen helpen.Anders zal ik het moeten opzeggen denk ik en daarna maar weer openen of ie...

  • Newbie
  • Oeps er is iets fout gegaan verschijnt elke keer als ik gezinsleden wil toevoegen of verwijderen. Ik ben de beheerder. Alles staat op mijn naam. Wie o wie zou mij kunnen helpen. Anders zal ik het m...
  • SergioDavid
  • Roadie
  • 666 Views
  • 1 replies
  • 0 likes
  • 666 Views
  • 1 replies
  • 0 likes

My songs being directed to an account I never knew I had

Apparently I have a spotify account that I don't recall EVER making and it has my music directed onto it. I'm unable to login. None of my passwords work. I tried the reset password option and I don't get an email. However, I did use tunecore to add m...

  • Visitor
  • Apparently I have a spotify account that I don't recall EVER making and it has my music directed onto it. I'm unable to login. None of my passwords work. I tried the reset password option and I don't...
  • 233 Views
  • 0 replies
  • 0 likes
  • Account
    Login
  • 233 Views
  • 0 replies
  • 0 likes

Mi cuenta de facebook fue eliminada como ingresar

Hola, mi cuenta de facebook fue eliminada y solo puedo ingresar a spotify con mi nombre de usuario (id) pero es un numero muy confuso, quisiera saber si existe forma de solucionar este problema y poder ingresar a mi cuenta de spotify de otra forma Sa...

  • Newbie
  • Hola, mi cuenta de facebook fue eliminada y solo puedo ingresar a spotify con mi nombre de usuario (id) pero es un numero muy confuso, quisiera saber si existe forma de solucionar este problema y pod...
  • TamarFdezMiguel
  • Newbie
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop sharing playlists with a friend?

Me and a mate both have Spotify on our phones and we're both paying for seperate accounts but everytime she's playing music on her phone I can't play music on mine because it's telling me I'm connected to her device? How do I delete her device from m...

  • Newbie
  • Me and a mate both have Spotify on our phones and we're both paying for seperate accounts but everytime she's playing music on her phone I can't play music on mine because it's telling me I'm connect...
  • Eemeli_Ek
  • Newbie
  • 3784 Views
  • 2 replies
  • 1 likes
  • 3784 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant modify the country

Hello I live in HK bu it happened that Icreated my account while in France for vacations, and when I try to modify my country inaccount page, it is locked (the drop down list only shows France...)How can I modify to HK ? Thank you!Gilles

  • Casual Listener
  • Hello I live in HK bu it happened that Icreated my account while in France for vacations, and when I try to modify my country inaccount page, it is locked (the drop down list only shows France...) H...
  • Gilles732
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

My username

Hello,I recently made a Spotify however when I told my friends what my username was gaya.rose they told me they couldn't find it and no account had been made

  • Newbie
  • Hello, I recently made a Spotify however when I told my friends what my username was gaya.rose they told me they couldn't find it and no account had been made
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Subscription
  • 245 Views
  • 1 replies
  • 0 likes

Premium for 99p for 3 months then student offer?

Hello, Just started the £0.99/3 month premium trial. It says then it will become £9.99/month after September. Can I still access the £4.99/month discount? If I apply for it now, will my account be charged?

  • Newbie
  • Hello,   Just started the £0.99/3 month premium trial. It says then it will become £9.99/month after September.   Can I still access the £4.99/month discount? If I apply for it now, wil...
  • ItsJamesJ
  • Community Legend
  • 921 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 921 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone STOLE my Premium Spotify Account ! Help me, please !

Hi,A few minutes ago a received an email from "Spotify Japan" (I live in France), telling me that my email address has been changed. I didn't do this change, someone obviously stole my account. I'm really upset because I subscribed to the Spotify Pre...

  • Casual Listener
  • Hi, A few minutes ago a received an email from "Spotify Japan" (I live in France), telling me that my email address has been changed. I didn't do this change, someone obviously stole my account. I'm...
  • user-removed
  • Not applicable
  • 2205 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 2205 Views
  • 5 replies
  • 0 likes

Logged in but Spotify continually won't load artists/music

Im logged in but spotify wont load searched artists and play music? does anyone know why this is?

  • Newbie
  • Im logged in but spotify wont load searched artists and play music? does anyone know why this is?
  • lcolling
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Payment

Why can't I pay I stand that I don't have money on my card but I have??? Where is problem

  • Casual Listener
  • Why can't I pay I stand that I don't have money on my card but I have??? Where is problem
  • Eimantas014
  • Casual Listener
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

AirStudio+ keine Spotify Anmeldung möglich

Seit vorgestern kann ich mich über AirStudio + nicht mehr bei Spotify einloggen. Nichts geht mehr. Habe mein Spotify Konto über Facebook verknüpft. Dort auch schon ein neues Gerätpasswort fest, aber auch das nimmt die App nicht. Grundsätzlich meldet ...

  • Newbie
  • Seit vorgestern kann ich mich über AirStudio + nicht mehr bei Spotify einloggen. Nichts geht mehr. Habe mein Spotify Konto über Facebook verknüpft. Dort auch schon ein neues Gerätpasswort fest, aber ...
  • drgoofie
  • Newbie
  • 403 Views
  • 2 replies
  • 1 likes
  • Login
  • 403 Views
  • 2 replies
  • 1 likes

Solved!! 3 months of premium for £9.99

I have just used Paypal to pay £9.99 after clicking on 'get Premium' on the Spotify Desktop homepage where it said "3 months of premium for £9.99, offer ends 30th June". But my account says "Your subscription will automatically renew on 18/07/2016 an...

  • Regular
  • I have just used Paypal to pay £9.99 after clicking on 'get Premium' on the Spotify Desktop homepage where it said "3 months of premium for £9.99, offer ends 30th June". But my account says "Your sub...
  • z_bed
  • Casual Listener
  • 25351 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 25351 Views
  • 9 replies
  • 0 likes

Changing email

I want to change the email that my account is connected to because the current one has been hacked, and it means that for things like the end of year email with stats I won't be able to get

  • Newbie
  • I want to change the email that my account is connected to because the current one has been hacked, and it means that for things like the end of year email with stats I won't be able to get
  • osornios
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Can' t connect to my account from mobile devices

Can' t connect to my Spotify account from any mobile device (Android, iOS).Alrteady tried to:reset my passwordconnect from another devicedelete connected devices from account Using family account.

  • Newbie
  • Can' t connect to my Spotify account from any  mobile device (Android, iOS). Alrteady tried to: reset my password connect from another device delete connected devices from account&nbsp...
  • osornios
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice

Spotify been taking $10 out of my banking account and my cell phone bill for a year and half. How do I resolve this and get the money they took back?

  • Newbie
  • Spotify been taking $10 out of my banking account and my cell phone bill for a year and half. How do I resolve this and get the money they took back?
  • JuanCamilo
  • Roadie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

My account was stolen

Hello I was told this was a way to get in contact faster with someone that can help me get my account back. My account was stolen last night with no verification and I need help. Spotify has yet to get back to my email to the address I was told to se...

  • Newbie
  • Hello I was told this was a way to get in contact faster with someone that can help me get my account back. My account was stolen last night with no verification and I need help. Spotify has yet to g...
  • osornios
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes