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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 199139 Views
  • 721 replies
  • 66 likes
  • Account
  • 199139 Views
  • 721 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102525 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102525 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55293 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55293 Views
  • 61 replies
  • 8 likes

Signed out everywhere, was I hacked?

PlanFreeCountryUSADeviceiPhone 11Operating SystemiOS 13.5.1 My Question or IssueSo I was signed out everywhere and my login credentials were no longer valid, I didn't receive an email saying my password had been changed so I don't think someone acces...

  • Visitor
  •   Plan Free Country USA Device iPhone 11 Operating System iOS 13.5.1   My Question or Issue So I was signed out everywhere and my login credentials were no longer valid, I didn't...
  • Billy-J
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 221 Views
  • 1 replies
  • 0 likes

Access to spotify’app

hello since this morning i Can not enter In Spotify ‘s app.i tried to switch off and then restart my phone but it doesnt work.how Can i manage to ?thanks PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syste...

  • Visitor
  • hello since this morning i Can not enter In Spotify ‘s app. i tried to switch off and then restart my phone but it doesnt work. how Can i manage to ? thanks  Plan Free/Premium Country &nb...
  • EthanS1
  • Community Legend
  • 202 Views
  • 2 replies
  • 0 likes
  • Login
  • 202 Views
  • 2 replies
  • 0 likes

Can't Change my User Name or edit anything on my account.

If I go to Edit Profile everything is grayed out and I can't change anything. The account name is 12125078660 and was created years ago via facebook.

  • Newbie
  •   If I go to Edit Profile everything is grayed out and I can't change anything. The account name is  12125078660 and was created years ago via facebook. 
  • Joel-M
  • Composer
  • 532 Views
  • 1 replies
  • 0 likes
  • Account
  • 532 Views
  • 1 replies
  • 0 likes

Can I get my account enabled again after bank chargeback?

Is it possible to get your disabled account enabled again after a chargeback.

  • Visitor
  • Is it possible to get your disabled account enabled again after a chargeback.  
  • Billy-J
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • Login
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download my personal data

PlanFreeCountryThe Netherlands My Question or Issueon 15-04-2019 I requested my personal data. I recieved the download link yesterday, but haven't been able to actually download my data. Where normally the download button would be, there's only a "re...

  • Visitor
  • Plan Free Country The Netherlands   My Question or Issue on 15-04-2019 I requested my personal data. I recieved the download link yesterday, but haven't been able to actually download my d...
  • Deepmist
  • Casual Listener
  • 1274 Views
  • 10 replies
  • 2 likes
  • Other
  • 1274 Views
  • 10 replies
  • 2 likes

Old Email Still in Use After Deleting Spotify Account

PlanNoneCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid 10 My Question or IssueI recently deleted my Spotify account in order to create a new one. Spotify already sent the farewell e-mail verification to delete my account and the react...

  • Casual Listener
  • Plan None Country Philippines Device Samsung A7 2018 Operating System Android 10   My Question or Issue I recently deleted my Spotify account in order to create a new one. Spotify alre...
  • Billy-J
  • Spotify Star
  • 4733 Views
  • 1 replies
  • 1 likes
  • Account
  • 4733 Views
  • 1 replies
  • 1 likes

Missing Edit Profile on my Phone and on my PC

I want to change my display name, and the guide to do so does not really help me at all what so ever, for i am missing the edit profile option on my phone and on my pc ???

  • Visitor
  • I want to change my display name, and the guide to do so does not really help me at all what so ever, for i am missing the edit profile option on my phone and on my pc ???
  • OneByBoo
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
  • 377 Views
  • 1 replies
  • 0 likes

trouble logging into account

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI need to sign in which i haven't done in years due to getting a new hard drive. I know my username but not my password. I put my username into the forgotten password thing an...

  • Visitor
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I need to sign in which i haven't done in years due to getting a new hard drive. I know my username...
  • Billy-J
  • Spotify Star
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Ideas

I have an idea to submit but it won't let me post my idea. Says access denied. ThanksKez

  • Regular
  • I have an idea to submit but it won't let me post my idea. Says access denied. Thanks Kez
  • Billy-J
  • Spotify Star
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Solved!! Listening on two devices simultaneously

I've the premium subscription on a promotion (3 months for 9,99) and I will upgrade to the regular premium afterwards. I listen to Podcasts on Spotify, so I don't really need the premium for that, but I also connected my Spotify to my Echo Dot. The t...

  • Regular
  • I've the premium subscription on a promotion (3 months for 9,99) and I will upgrade to the regular premium afterwards. I listen to Podcasts on Spotify, so I don't really need the premium for that, bu...
  • roteixeira
  • Regular
  • 768 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 768 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Account Email change

I can't verify my email with this account because I do not have access to the original anymore. I also do not have access to the facebook account for this name after I deleted it. I've tried doing what I can to change things, but without access to ei...

  • Casual Listener
  • I can't verify my email with this account because I do not have access to the original anymore. I also do not have access to the facebook account for this name after I deleted it. I've tried doing wh...
  • Petya
  • Community Legend
  • 429 Views
  • 4 replies
  • 0 likes
  • Account
  • 429 Views
  • 4 replies
  • 0 likes

Account hacked

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueMy account is being hacked by another user. I was listening to spotify and suddenly someone else entered and stole my account to an iphone (it says "Listening on adambad...

  • Visitor
  • Plan Premium Country Portugal Device PC Operating System Windows 10   My Question or Issue My account is being hacked by another user. I was listening to spotify and suddenly someone e...
  • Billy-J
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Linking account from phone to pc

My Question or IssueI have a premium account in my android phone. The a/c was opened on my Phone number. Meanwhile I had another a/c in my PC, opened with my mail id. How do I link both, so that I can enjoy premium features in my PC also ?(iOS 10, An...

  • Visitor
  •     My Question or Issue I have a premium account in my android phone. The a/c was opened on my Phone number. Meanwhile I had another a/c in my PC, opened with my mail id. How do I link ...
  • Mario
  • Spotify Legend
  • 1726 Views
  • 1 replies
  • 1 likes
  • Account
  • 1726 Views
  • 1 replies
  • 1 likes

Solved!! This account is stolen

PlanFree/PremiumCountryBrazil and Germany and Serbia DevicePCOperating SystemWindows My Question or IssueI'm from Brazil. Someone in Germany created this account using an e-mail of mine and it had a login in Serbia.I already have my own spotify accou...

  • Visitor
  • Plan Free/Premium Country Brazil and Germany and Serbia   Device PC Operating System Windows   My Question or Issue I'm from Brazil. Someone in Germany created this account using...
  • TreyAnastasio
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 275 Views
  • 1 replies
  • 0 likes

Spotify for artist

Hello, i have a problem with spotify artist avatar.I changed the avatar on my profile on website and it's not updated. I don't know why, but when I open my profile on spotify app on phone I see on my avatar and also on background picture of my last a...

  • Visitor
  • Hello, i have a problem with spotify artist avatar. I changed the avatar on my profile on website and it's not updated. I don't know why, but when I open my profile on spotify app on phone I see on ...
  • Billy-J
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Premium
  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Tirei uma música curtida sem querer

Eu sem querer tirei uma música curtida, e não sei o nome da música, tem algum jeito de eu recuperar ela ( é uma música não uma playlist )

  • Newbie
  • Eu sem querer tirei uma música curtida, e não sei o nome da música, tem algum jeito de eu recuperar ela ( é uma música não uma playlist )  
  • Mario
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 489 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 2 cuentas

PlanFree/PremiumDeviceSamsungOperating SystemAndroid and Windows My Question or IssueHola, tenia una duda, es que hace 2 dias se subio mi cancion a spotify y resulta que se creo mi perfil de artista y puedo acceder a el pero el problema esta en que m...

  • Visitor
  • Plan Free/Premium Device Samsung Operating System Android and Windows    My Question or Issue Hola, tenia una duda, es que hace 2 dias se subio mi cancion a spotify y resulta que se...
  • Elena
  • Moderator
  • 724 Views
  • 1 replies
  • 1 likes
  • Account
    Free
  • 724 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Offline devices management

Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account I find out that I can do it through support but I don't think that it's comfortable

  • Casual Listener
  • Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account  I find out that I can do it through support but I don't think that it's comfortable  
  • Esurient
  • Casual Listener
  • 1735 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 1735 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Account] disabled

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryFrance Device(iPhone 7)Operating System(iOS 10)My Question or IssuePlease help me, my spotify account was deactivated...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country France  Device (iPhone 7) Operating System (iOS ...
  • Petya
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
  • 264 Views
  • 1 replies
  • 0 likes

Receiving Release Radar emails about artists I'm not following

PlanFreeCountryUnited StatesDeviceIntel Core i7 laptopOperating SystemWindows 10 My Question or IssueRecently I've received a couple of Release Radar emails about new music from artists I am not following, have never heard of and am not interested in...

  • Casual Listener
  • Plan Free Country United States Device Intel Core i7 laptop Operating System Windows 10   My Question or Issue Recently I've received a couple of Release Radar emails about new music f...
  • OneByBoo
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • Other
  • 343 Views
  • 1 replies
  • 0 likes